ABAP Retail Store management

Hi,
I am a ABAP consultant. I want to learn ABAP Retail Store management.
So can u tell me how difference is this with normal ABAP?
Can u provide some documents on Retail Store & important technical stuffs ex: tables, transactions etc.
Thanks
Shan

Hi,
Ther is no diffrencee SAP Retail and SAP ECC 6.0.The ABAP programming is same.....difference is only some tables.
Rewards point if halpful
Thanks
Pankaj Kalsayan

Similar Messages

IS Retail - mySAP Retail Store Management

Hi!
I've been searching for documentations about mySAP Retail Store (Management). I tried searching but only found two documents that can help me. Some just mentioned the term but did not explicitly explain it. I need to know how it works, it's technical architecture, requirements, if it's customizable, how it is different from the SAP Gui, and it's benefits. From the document I found, it says that it has an "offline buffer" where the user can still use the system without being connected to the main SAP Retail system. Retail store can just connect to the central system to update transactions made. I wonder if I understood it correctly.
Hope you can help.
Thanks.
Aenn

Hi Aenn,
The following URL will help you to understand the Retail Store functionality :
<http://help.sap.com/saphelp_erp2005/helpdata/en/fb/89ef37516fdb2be10000009b38f842/frameset.htm>
The customizing for Retail Store can be found in the customizing :
IMG -> Logistcs-General -> SAP Retail Store
The application is based on ITS technology. Requirement is that you should install SAP Retail. Retail Store comes along with SAP Retail. The difference from SAP GUI is that the application is accessed using browser.
I am not sure which document you have read.
The link for SAP ITS is :
<http://help.sap.com/saphelp_erp2005/helpdata/en/4f/2e6a52c3cdc44d83169b181a9c62ba/frameset.htm>
Regards,
Krishnakumar

Need to contact manager over a retail store

I am interested in discussing a customer service issue that occurred at a local retail store. Not sure how to go about contacting that person. I asked the store manager for that information and the request was ignored.

You can contact your regional customer service VP. The link is below.
http://www.verizonwireless.com/aboutus/leadership/executive/profiles/joan-bowyer.html
Good Luck

I was wondering if it was truly the policy of your retail stores to not tell customers whether they have a product in stock or not over the phone?

I . like everyone else, have been in search of an iphone6 and i d rather not order it online, my nearest verizon store is a couple of miles away and i don't drive, Every time i call they tell me they "cant discuss inventory over the phone". All i need to know is whether they have them in stock or not.so Im not making another wasted trip out of my way on foot to be told they don't. I've been into the store 4 of the past 6 days and they always just tell me to "come back tomorrow" , staunchly refusing to give me any information over the phone..
My contract has been up for a while but i wanted to wait it out until the new iphones came out and renew it with verizon but at the moment your retail stores cant even manage to give me enough Customer Service to even let me know if what i want is available at their store .

Sandy,
I understand that the new iphones are selling quickly and if they were to tell me over the phone that they in fact had them, it is no guarantee that they will still be there an hour later. However every time I've gone in they've been completely out , and if they were to tell me this over the phone it would save me the hour it takes me to get there on foot. Ive called other stores and theyve had no problem telling me exactly what they have in stock, as well as your own customer service reps telling me that this in fact is not corporate policy. Ive explained all of this to the store as politely as possible the only options theyve given me are to physically come into the store to check or to order it online, which id rather not do.

My complaint about our retail store.

A copy of my complaint. I am still angry.
E-mail sent 08-21-2010
Dear Verizon Wireless,
I believe that you should always treat a customer with respect. I dealt with both your customer service representatives over the phone and your local retail store yesterday 8-20-2010. I am disgusted with how I was treated at your retail store in my city, Mount Pleasant, Texas. I was treated as if I was an annoyance for your sales associate, and I didn’t appreciate it. I have a contract with your company and have for years now. My bill is paid in full on or before it is due. I have been a loyal customer and have never been disrespectful to any of your employees. That being said I feel there was absolutely no reason I should have been treated with such disregard. Let me explain my day yesterday so that you can better understand my frustration. I purchased the LG Ally last month. I was interested in the Droid or the Palm, but when I could not afford to purchase the Droid a sales representative sold me the Ally stating that it was as close as I could get without getting the Droid. So I did spend 150.00 dollars buying that phone in your retail store. On the day that I paid my last bill approximately 7-14 days after purchasing the Ally I went into the store to pay the bill and ask a question about the phone freezing every time I sent a text. I was actually lucky enough to catch the female that sold me the phone. I asked her about the problem and she stated to me that “we have had issues with that phone freezing, and until you get a software update it cannot be fixed”. She also said that Verizon was working on the issue that I should wait. She never stated to me that I was within my 30 days of return and could have switched phones. She was not eager at all at assist with the issue and basically said I was stuck with it for 2 years. This is after she made a commission off me and took an hour to tell me how wonderful this phone was just a few weeks earlier. Right then I was upset and left the store that way believing that there was nothing that I could do. After a few more days of trying to text on the phone I finally became fed up with it and decided that I should call customer service for better answers. What they stated to me, after I was very adamant about how I was treated in the store, was that they would extend my 30 day grace period and I could exchange the phone. I then asked your customer service representative what phone would do what mine would and was told only the Droid. I absolutely could not spend another 100.00 dollars to upgrade again. Then I was told that even if I did spend the 100.00 dollars that they would still charge me for the Ally till it was received back. Now I understand that it was a temporary charge, but what that says to me is that you believe that I would have kept both. This is ridiculous of you to assume when I have such a good payment history as well as how I have been treated from your end at this point. I was also told that the freezing is not a known issue with the phone and that they had no idea why the store representative would have told me that. At this point I am frustrated and confused about whether or not I should even ask for a new Ally or if it will do any good, because I don’t know if this is an issue all the phones are having or not. The phone line representative tells me no and the store is telling me yes. So I go back to the store again, and I ask to speak to a manager. After a sales clerk sits there and plays with my phone and tries to get it to freeze, he acts like I made it all up…. Why would I even bother? At this point if there wasn’t an issue I would have just said forget it, but my phone was not working correctly and I deserve one that does. I paid 150.00 dollars for one that does send a text message without freezing and then restarting every single time, right? Apparently I was very wrong to assume that. Your wireless consultant Jesse Summerlin approaches me and tells me again that the freezing is a known issue. He then tells me that if customer service is willing to give me the Droid for the difference then I should take that. He stated to me that if I tried to make that switch in the store then he could not give me credit for the Ally at all and that I would pay full price for the Droid. So knowing that I cannot afford to do that I ask him tom just give me a new Ally. I was hoping that I could walk out of the store with a phone that works. He states to me that he cannot do that, that he doesn’t have the Ally. I walk out of you store, wondering if I am ever going to have a phone that works right. I am at the end of my rope and have no idea what I should do. I am being told at the store that the Ally has problems and that getting it replaced is worthless. Yet when I call in they tell me the exact opposite. So I go all the way home to Daingerfield, Texas. Daingerfield is about 20-25 minutes from Mount Pleasant, Texas. The Mount Pleasant store is your closest retail store to my residence. When I arrive home, for some reason I try the customer service line one more time. This time I reach a female that actually treats me decently. She transfers me to a male named Daniel. After Daniel hears my long and painful day of dealing with Verizon, he takes pity on me and helps. He tells me that since Verizon did extend my 30 days I can have the phone replaced. He tells me that I can have it mailed but that it would be Monday before it shipped and Wednesday before I received the phone. He actually took the time to find a way to have the phone replaced right then. Unfortunately, to do that I would have to drive all the way back to Mount Pleasant with a 15 month child in tow for a second time to do so. Wait a minute, your manager has just told me that I cannot do that because he does not have the phone in stock? After your customer service representative Daniel calls the store, we find out that Jesse Summerlin flat out lied to me. He had sent me all the way home without a working phone, and he didn’t have to. The phone was in stock in your retail store. Now I am livid that he had the nerve to lie to me, to my face and send me away for absolutely no reason. It was disrespectful and inappropriate of him to treat a paying customer that way. I am shocked that your company lets consultants decide what a customer can and cannot do on a whim. Is it Verizons policy to lie to a customer and then have to eventually settle the matter later? Is Verizon so arrogant that they let their employees treat people in this manner? This incident almost cost you our business altogether. Here is what I would like to happen from this point on. I will be making a special trip at the request of your customer service line to speak with the store manager here in Mount Pleasant, Texas about these events. I expect that her better make this right after all that I have been through. I had to drive all the way back to Mount Pleasant after your employee lied to me and I expect that he fixes that. Then I am going to send this e-mail to your complaint department and also print copies of the e-mail and request to see you regional manager. One way or the other I expect that someone at Verizon makes sure that the next person that walks into Verizon Wireless in Mount Pleasant has a better experience.
Thank you for your time.

They hire fat computer nerds that were picked on in high school for years and this is their payback. Dump Verizon... none of the others are this way to the customer. Their sales are going down for this very reason and there are now a lot of better options to choose from.

Posting a Goods Movement in SAP Retail Store

In SAP Retail Store, under Inventory Management>Goods Movement>Other Movement, when entering articles and quantities, if you want to use multiple Bus. trans. or Reason for Movmt. values, you have to post them separately. This requires you to post, exit out and then go back in and post again, etc.
Is there a way to post multiple Bus. trans. or Reason for Movmt. values on the same screen?

Hi,
Is that stock is tagged with sales order ?
How you have HU in non HU managed location ??
If you want to move stock then use t code HU02 and create HU in non HU manged location mentioning destination location as HU managed .
Regards,
Vishal

SAP Retail Store

Can you please confirm for me the following:
In the Master Guide SAP for Retail Business Suite 2009 Document Version 1.2 u2013 October 2009, there are two scenarios for SAP Retail Store:
Scenario1: In-Store Merchandise and Inventory Management (ITS) .................................................. 32
Scenario2: In-Store Merchandise and Inventory Management (Web Dynpro)..................................... 36
1) Is it true that the technical system landscape as depicted on page 32 requires an ITS 640 (i.e. the older version of NetWeaver04) to front end the Retail Server based on ERP6.0 EhP3 (i.e. NW7.0)? Or is this an error (may be a carryover from NW04 documentation) and that the Integrated ITS 7.0 which is part of the NW7.0 Web AS of the Retail Server ERP6.0 EhP3 can be used instead?
2) While the two different scenarios are using two different technologies (i.e. ITS vs WebDynpro), they are also providing different functionallies as well, do you agree? If so, both can be used in parallel and scenario 2 doesn't replace scenario1. Is this a valid statement?
e.g. Scenarion 1 (ITS) covers: procurement, goods movement, and sales postings, as well as processes for vendor, assortment, and price management. There are also processes for physical inventory, product
lookup, promotions, and food services and catering.
whereas Scenario 2 (WedDynpro) covers: sales, service, and operations business functions stores require to run effectively on a daily basis
3) In Scenarion 2, it is mentioned that BI 7.0 and BI Content add-on 7.03 are mandatory component, is this true and if so why? Or can I use Scenario 2 without having to upgrade my BW3.5 to BI 7.0?
Please respond as much as possible after each question while providing supporting notes or links to your answers.
Thanks,
Tobi

Hi,
Pl check the following link which will provide relevant details:
http://help.sap.com/bp_bblibrary/500/html/R34_EN_UK.htm
Regards,
S.V.ManiKumaar

Retail store

My son purchased an iPad for me as a xmas present. They didn't have it in stock. He prepaid it. They told him I could go in the following day and they would have it . They didn't. They gave me a song and dance about how the manager forgot to pick it up from the warehouse. They promised to call me and they never did. I waited a couple of days and went back to the store. I was there for 30 minutes before they told me the same story, but this time they promised me they would have it within the hour because they were picking it up from the warehouse that day. Again, they never called within the promised hour. I called back about four hours later and asked for the salesperson who I spoke to. They put me on hold and left me there for 35 minutes. I hung up and called back and got a busy signal. I am so disappointed in the service and the treatment I received from the retail store. I told my son and he called his credit card to dispute the charges because THEY already had their money and I had nothing to show for it. Then today I received an email telling me that my iPad wil be available on January 1st. They can have it. I no longer want anything from them. I will never buy anything from verizon again. I spent the better part of this morning calling verizon to speak to some one about this particular store and I got transferred to so many different people and came away with no definite answer to my problem. I am going to report the store to the better business bureau. WARNING to everyone out there, never go to a verizon retail store.
Verizon should be a shamed of themselves for even allowing second rate stores to sell their products. I am a verizon customer for my cell phone for years with no problem until now. I am seriously considering taking my cell phone business else where if they give my a hard time with the refund.
Verizon Wireless Services

Hello mrpea,
I am saddened to hear of the difficulties you've had with something that should have been a joyful and fun gift for the holiday! I would like to look into this situation and see what can be done to help. I can certainly understand why you'd want to give up at this point, but I don't want you to lose your Christmas gift! Please reply to my Direct Message if you would like help resolving this matter.
Thanks,
MichelleH_VZW
Follow us on Twitter @VZWSupport

SAP Retail Store Activation

Hello all,
I'm trying to activate the Retail Store on ECC5.0.
I have enabled everything in the SICF.
I have created the ext. alias for it to be able to logon.
It works, but then fails with errors relating missing templates for wosm service in the integrated ITS.
Has anyone ever encountered such errors?
Im in the latest support package available for APPL, RETAIL, BASIS, ABAP and kernel.
Does anyone know how to access those mime templates? maybe some of them are missing somehow.
Thank you a lot in advance,
Haim.

Hello,
the mimes can be found through SE80, and then search for WOSM (type internet service).
I guess I am a bit late but you aware there are quite a few SAP notes which are relevant? Eg: 762872 SRS: Conversion to the integrated ITS. A search for WOSM gives a few other links which are relevant to the retail store and internal ITS.
Best regards,
Jørgen

I got an iPad Air with gift card at a retail store beofre christmas. How can I exchange a wifi model for a 3G?

I got an iPod Air, 64 Gb, Wifi plus a free $75 gift card at an Apple retail store before Christmas. I decided to exchange it for a 3G Air. I went to the store and they siad I had to return the gift card in order to get a full refund. I looked at my reciept and it appear that I paid $0 for the gift card. The full cost on the reciept is from the Air. If I return the Air, shouldn't I get all that I paid for it? Also gift cards are not returnable, according to their policies. Can the really reduce the refund by the amount of a free gift card that is not returnable? Help!

Go back to the Apple store and talk to the manager.
 Cheers, Tom

How can i complain the customer service of the retail store?

how can i complain the customer service provided from the apple retail store? i really feel disappointed with that!

Talk to the store's manager.
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers..

I bought this iPhone from Apple Retail Store for the full amount, but it does not work with my SIM card only works with AT&T

Hello,
I have an iPhone 4S 32Gb White AT&T, product part No. MC921LL/A, Serial No. C39GMLPWDTDC
I bought this iPhone from Apple Retail Store (from Fifth Avenue, NY) for the full amount. Now it does not work with my SIM card only works with AT&T. I restored the phone several times, but I have not received "Congratulations your iPhone has been unlocked". Please activate my iPhone to work with different SIM cards
Thanks,
Best Wishes

When did you buy it?
Apple did not begin selling an unlocked version of the iPhone 4S in the US until 11/11/11. I believe it went on sale only through the online store at that time. I'm not sure if it's available at retail yet.
What you purchased was a phone without a contract commitment. It is still locked to AT&T. AT&T will NOT unlock iPhones for any reason. Return it and get your money back, then use that to purchase an unlocked phone.

I could not get my iPhone 5 which purchased in Australia repaired by apple in the US. Guys from apple retail store verified a replacement for me and asked to call apple care. However, apple care said they cannot get it fixed nor repaired.

My iPhone 5 got some defects and I went to a apple reatil store yesterday. The guy from the genius bar told me that he verified a replacement for me. And I need to call 1-800-apple care to finish that process. I called apple care and one of the senior supervisors told me that I have to send it back to Australia (where I bought this iPhone) to get it repaired. Turns out I could not solve the problem after a apple store vist and several calls. I just want to know if there any way to solve this. This iPhone is a factory unlocked one that purchased in an apple retail store in Melbourne at the day it was first released. And my experience today is not what I can tell as fair. I will be really appreciate for any helps and advices. Thanks.

Warranty on iPhone is not international, but valid only in country of
original sale. Since you purchased the iPhone in Australia, your warranty
is valid only in Australia. You must either personally return the iPhone
to Australia for evaluation and possible replacement or sent it to someone
in Australia to take into Apple for the evaluation. Apple will not accept
international shipments for repair nor will Apple ship out of the country
after replacement.
Sorry to be the bearer of this news, but it is the way iPhone warranty and
replacement has always worked.

I bought my software pack iWork 2008 at the apple retail store and I cannot get any updates and apple App Store won't help me. Does any one know how I can get the upgrade without paying full price for a second time? I paid $99 for the iWork family pcan'

I cannot believe that apple is refusing to help a customer who bought and paid for iWork software just because I bought it from the retail store the App Store says they cannot allow me to upgrade. I have never heard of such. It should to matter where I got it i bought apples software and I don't et how the retail store can be different frothe App Store my god its all still apple. So stupid. I will not pay full price for the upgrade. Also I purchased Logic Studio and 2 days later the upgrade came out and they will not let u upgrade ? I think there should be at Least a 30-45 day window if u purchase software and they release the upgrade u should get not. It's not like apple doesn't make enough money already.

iWork '08 & 09 installed from the retail disk or from the downloaded trial must be updated through Software Update. Those installations will not be recognized as installed by the Mac App Store. In Mountain Lion Software Update has been "rolled into" the Mac App Store. Choose Software Update from the Apple menu just like you always have & the Mac App Store will launch. Depending on what you have that needs updating you may see two sections in the MAS window.
But, as always, if you're not running the latest versions of the iWork apps installed from a retail box or the downloaded trial & Software Update says your software is up to date, make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. If you installed from the downloaded trial or the retail box, they must be in the iWork '08 folder in Applications. That iWork folder must be named iWork '08. If it doesn't have the '08 Software Update won't find them & the updaters won't work.
If you are running Pages 3.0.3, then you do have the latest version of Pages from iWork '08. If you want to upgrade to iWork '09, you will need to purchase the new version, just like everyone else. The good news is that you can buy just the individual iWork apps - Keynote, Pages & Numbers - that you need or want for $20 US each from the Mac App Store & then install them on as many Macs as you need using the same Apple ID.

I just purchased an Ipad from a retail store but didn't get the education $50 iTunes voucher but I am a student commencing this year. How can I go about getting this voucher or do I need to return the Ipad and repurchase it again?

Hi There
I just purchased an Ipad Mini from a retail store close to me in Melbourne and although I mentioned I was a student this year, the store was closing and we processed the payment. Only when I got home did I realise that I am entitled to an iTunes voucher to the value of $50.
I haven't yet received my Student ID from my university but I can proove my enrolment in other ways (acceptance letter from university and enrolment information)
I am wondering what I need to now do to obtain this voucher.
Do I have to return the iPad for a refund and re-purchase it again or is there a simpler way to arrange this?
Thanks for your help

Sometimes the GC's are mailed out. You don't always get them right in the store IIRC.

ABAP Retail Store management

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