About ready to scream! 2nd Nano in ONE DAY!!!!

Okay, I've downloaded the CD to my PC (by the way, I have a mini, that I've had for over a year and it is just fine except a crappy battery..so I know its not my PC). and it asks me to restart.. then I hook up my nano after the restart..and it seems to be all happy w/ the update.. and then the installer for "Ipod Updater" just sits on "initializing" and my ipod sits on "do not disconnect". IT is fully charged.. and now, when I go to my computer to "eject it", it says "removeable disk". I've read some posts..people say put it in "disk mode" *** is that? I'm so mad..I'm ready to take my ipod back and get a flippin samsung or other MP3 player!!! What is w/ this??

"I've read some posts..people say put it in "disk mode" (what) is that?"
See if this helps:
Putting your iPod into Disk Mode

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