Absence of FaceTime on iPad Air
THere is no FaceTime application on my iPad Air bought since two weeks. How to remain? Thanks for your answer
Some countries restrict the use of FaceTIme and if you purchase an iPad in one of those countries, it will not have FaceTime on it. The UAE, and Saudi Arabia have both restricted it.
IF this is not your situation, then try these suggestions.
Swipe from screen to screen to look for it.
Check Settings>General>Restrictions and make sure that you didn't disable it.
You can also reset the home screen layout and the icon will reappear - but the home screen will return to the way that it looked when you first activated your iPad.
Settings>General>Reset>Reset Home Screen Layout.
Similar Messages
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After upgrading to iOS8, I noticed whenever I get a phone call from my iPhone (regular call, not Facetime), my iPad Air rings.
How can I turn this feature OFF ? It's annoying having 2 devices ring at the same time.Settings>FaceTime>iPhone Cellular Calls>Off.
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I have recently bought an iPad Air from Dubai, but there is no FaceTime on it. I am in Australia, is there anyway I can access FaceTime on my iPad?
Sorry, there is no way to have FaceTime on an iDevice that was purchased in a region where FaceTime is banned.
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Facetime with iPad Air and iPhone 4s on at same time
I have an iPhone 4S and iPad Air. When I get a Facetime call from someone else, both ring, and I can't answer on either one, even when I'm on a wi-fi network.
Is there a way to make this work?Hi there Mland78,
You may find the information in the article below helpful.
Unable to make or receive FaceTime calls after April 16, 2014
http://support.apple.com/kb/TS5419
Symptoms
If you started to have issues making or receiving FaceTime calls after April 16, 2014, your device or your friend's device may have encountered a bug resulting from a device certificate that expired on that date. Updating both devices to the latest software will resolve this issue.
If you're using iOS 7.0.4 or later or iOS 6.1.6, this issue doesn't affect you.
If you're using these versions of OS X or FaceTime for Mac, this issue doesn't affect you:
OS X Mavericks v10.9.2 or later
OS X Mountain Lion v10.8 with the latest security updates
OS X Lion v10.7 with the latest security updates
FaceTime for Mac version 1.0.5 or later for Mac OS X v10.6
Resolution
Update both devices (your device and your friend's device) to the latest version of iOS, OS X, or FaceTime for Mac. FaceTime calls will still fail if the iOS device or Mac that you're trying to connect to isn't up to date.
iOS automatically presents the most recent compatible update for your device. If you're using an iOS 7 compatible device and you're still on an earlier version of iOS, you should update to iOS 7.1 or later. If you’re using a device that isn't iOS 7 compatible, you should update to iOS 6.1.6.
If you’re using OS X Mavericks v10.9, update to OS X Mavericks v10.9.2 or later. If you’re using OS X Mountain Lion v10.8 or OS X Lion v10.7, install the latest security updates or update to OS X Mavericks v10.9. If you’re using Mac OS X v10.6, you should get the latest version of FaceTime for Mac in the Mac App Store.
Learn what to do if you still can't make or receive FaceTime calls and you've made sure both devices are up to date.
-Griff W. -
Cannot connect to facetime using ipad air
Why can't I connect to facetime now? It was ok before! I have done the suggested steps to resolve the problem but still same thing!
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
Cheers, Tom -
Face time quit working and won't activate. Any idea what the problem is?
Do a reboot by holding both the power and home buttons until the apple logo appears, ignore the red slider if that appears.
Do you mean you cannot connect or it does not work at all? Both parties must be fully up-to-date according to http://support.apple.com/kb/TS5419 for FaceTime to now work. -
I have a 5s with an apple account and wife has a iPad air with its own cell number. Does the iPad need it's own apple account to use it's own phone number so her FaceTime calls are not sent to my phone. We want to be able to link each device to iCloud and share music, photos, ect. iPad iMessage and FaceTime have my cell number activated.
How to use multiple iPods, iPads, or iPhones with one computer
http://support.apple.com/kb/HT1495
How to Share a Family iPad
http://www.macworld.com/article/1163347/how_to_share_a_family_ipad.html
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/ht1202
iOS & iCloud Tips: Sharing an Apple ID With Your Family
http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/
How To Best Use and Share Apple IDs across iPhones, iPads and iPods
http://www.nerdsonsite.com/blog/2012/06/07/help-im-appleid-confused/
Cheers, Tom -
We just got 2 iPad air today and Set up both with the same Apple ID, now I'm getting FaceTime and messages for my 12 yr. old. Do I have to set up a separate Apple ID for her to avoid this?
It's a trust issue. You can set them up so you don't receive each other's messages as long as you each have your own email address.
The trust issue is the fact that either of you can change the separation at any time via Settings by checking the appropriate (inappropriate?) email address.
To be absolutely sure you can never receive each other's messages will require two Apple IDs. -
About two weeks ago, my iPad Air was spontaneously signed out of Messages and FaceTime when I was using it to browse the web while on the bus, connected via Personal Hotspot on my iPhone. Since then, I haven’t been able to sign in to either Messages or FaceTime. I can still sign in to my iCloud account as normal for other things like contact and bookmark syncing. It’s just Messages and FaceTime that refuse to activate.
The error messages I receive vary between the following:
“An error occurred during activation. Try again."
“Could not sign in. Please check your network connection and try again."
“Verification failed - The connection to iCloud timed out."
“Unable to contact the iMessage server. Try again."
This iPad Air is a replacement from Apple (quite possibly a refurbished one) that I received in November 2014, after the previous model developed a malfunctioning touchscreen in one corner. It’s worth mentioning that my iPhone and Mac are completely unaffected by any issues, and can also be signed in and out of Messages and FaceTime without a hitch.
I’ve tried an awful lot of things in an attempt to get Messages and FaceTime to sign in successfully on the iPad Air, none of which have worked, and many of which I have tried multiple times.[1]
Things I have tried in an attempt to activate Messages and FaceTime
connecting to different wifi in multiple locations (work and home) and Personal Hotspot from iPhone
signing into Messages and FaceTime with different Apple IDs (these won’t activate Messages and FaceTime either)
wiping iPad with normal restore
wiping iPad with DFU restore
resetting network settings (both after fresh install and after backup restore)
restoring from an October 2014 backup (still have to sign into Messages and FaceTime, still don’t work)
turning off the automatic timezone setting and setting the date and time manually, even though it was correct anyway
deselecting phone number and @me.com so purely using @icloud.com to sign in
running the activation process through VPN connections via London and New York
changing DNS on wifi to 8.8.8.8
updating to iOS 8.2 beta 4
I would love to hear from anybody who can provide the solution as to why Messages and FaceTime just won’t activate. Apple won't provide free support on this as the iPad is now out of warranty.
“The definition of insanity is doing the same thing over and over and expecting different results.” - not Albert Einstein, but a good quote all the same ↩Same problem in 8.1.3
Apple help! -
Can I possibly install FaceTime on my iPad air that bought from UAE here at my present location Philippines?
It's too late for to realize that what I bought from Apple UAE does not have installed FaceTime application. Since I am already now in my home country Philippines, Could I possibly download it (FaceTime) here in my present location Philippines?FaceTime was by demand of the UAE government blocked in the iPad's hardware. As stedman said, there's no way you can activate FaceTime now.
Regards. -
I am live in Kuwait , I haven't FaceTime on my iPad air how I download it?
I'M live in Kuwait and I have iPad Air and I want facetime for iPadiPad
FaceTime is banned from usage in Kuwait so if it's on your device you cannot use it. If it isn't on your device then you cannot install it.
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Ipad air cant sign in imessage and facetime for ios 8.1.2
Hi
Before I make this topic, I read a lot of topics about the same problem as mine and I cant fine any solution. So my problem is: after updating to 8.1.2 for my ipad air, I have to sign in my imessage and facetime again and it says: "Imessage or Facetime activation. An error occurred during activation. Try again."
What I have done is
_ Set Date&Time automatically,
_ Set My info to my contact number
_ Reset network setting
_ Sign out icloud and sign in again
_ Sing out apple ID and sign in again
So, is there any way to fix the problem now or we have to wait from the engineers?
Thank youSame problem here and "handoff" without function.
"Done everything too
_ Set Date&Time automatically,
_ Set My info to my contact number
_ Reset network setting
_ Sign out icloud and sign in again
_ Sing out apple ID and sign in again!"
plus
new apple-ID
Hardware - and Softwarereset
try another network -
IPad Air 2 failed activate the iMessage and FaceTime
I unable sign in to FaceTime and iMessage in iPad Air 2 after upgrade to iOS 8.3
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
Cheers, Tom -
I have recently purchase the ipad mini and the ipad air while trying to set up face time neither one onf them have the phone number associated witht the data packages that they came with on the network.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
Facetime app is missing in ipad air
Hi There, I'm living in Saudi Arabia & I noticed that FaceTime is missing in the settings as well as the FaceTime App Icon in the the springboard after updating the iOS. I tried to fix it by restoring my ipad air but it's fruitless. Is there any solution? Is it missing because of my residency site/Country?
Why is not possible to restore facetime from the devices been sold in middle east, if those devices are used in other countries where there is not such limitations?
why it is possible to restore facetime in the jailbroken IOs iPhones/iPad, and this is not possible in the normal way?
in iPhone or iPad (3/4G versions) it iseasy to check where the system is since all those have sim cards installed, which make possible to handle the operator and the country where the sim or operator is located.
i leave in Albania and bought ipad here in a big superstore.
initially i didnt pay attention on facetime, but when started searching it is not there. Support didnt help a lot initially, just searching back again understood there are some devices in which the facetime is disabled.
again cannot understand how this disable has been made and cannot be undo, since it is possible doing it using jailbreak, instead there is not a normal way to do it differently from apple?
this is very strange. I leave in albania, and have a vodafone albania sim card in it, and all those should be more than enough to give me possiblity to use it, instead if someone is going to middleeast at the time he conects to the middle east operators this service should be disabled.
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