'Access denied' when attempting to build/burn DVD, please help, urgent/desperate!

Question

Recently bought CS3, overjoyed with most of it. Encore is giving me serious trouble though at the moment! The problem is that it simply will not burn to a dual layer disc! When we try to burn it to disc it begins the process, wizzing through different elements, then when it gets to 'sorting files'it stops with the message 'Access Denied' If we split the Wedding video in half it will burn to a standard DVD, but it will not burn to dual layer.We installed an additional, external writer in case the problem was with the hardware, but again it would not burn to dual layer. We attempted to build the dvd as an 'image' to the harddrive to then burn to dual layer through nero. This worked for a much smaller file, but when we tried to burn the larger file to the harddrive as an Image, 'Access Denied'!! We've tried everything we can think of, ...but if anyone else can think of a way to fix this, please let us know as we are in the final stages of the video project for a client and simply cannot get the project onto disc! When we 'check project', there are no errors listed. We've tried transcoding it to 7gb 1pass, and importing it from Premire pro without transcoding it, thereby letting Encore set the settings, but no joy. Thanks, Justin.

Answer 1

Rather than disabling UAC (or turning it down in Win7), just run Encore as Administrator.  Right-click, and select Run As Administrator.  Works fine for me in Windows 7 Professional 64 bit.  Doing it this way you still get the benefits of UAC.