Access Denied When Trying To Install Printer - Windows 7

Good Day
I have a serious problem on a client's computer. All I need to do is connect the laptop to a network printer, but I am having a lot of difficulty in doing so.
First the details of the laptop: Windows 7 Professional 64-bit connected to network using ETH cable. Avira Professional antivirus running, firewall disabled on pc, user is member of administrators group only.
Details of the printer: Xerox Workcentre 3220, connect to network using ETH cable, but also shared on pc also running Windows 7 64-bit Professional.
I am able to ping the printer and have connected all the other pcs on the network to the printer without any troubles whatsoever. Printing, scanning - everything is working fine for the other pcs. I am also able to connect to shares from the laptop to any
other pc.
So here is my issue with this specific laptop:
Firstly, when using the "Add Printer" wizard, the "Add a local printer" option is greyed out.
So I tried connecting to the printer using the"Add a network, wireless or Bluetooth printer" option, which seemed to be working, but during installation it gives an Access Denied error and undoes the installation.
Then I tried connecting to the share of the printer on one of the other pcs, which had the exact same result.
I then tried to modify an other printer, by firstly trying to add a new Local Port, but the I recieve the following error: "Specified port cannot be added. Access is denied."
I tried then adding the driver using the Windows Print Server, but the buttons were unavailable.
After reading on many forums, I accessed the Print Management console (Control Panel -> Administrative Tools -> Print Management)m and tried adding the printer and ports there, but recieved an "Access Denied" error every time.
Basically whatever I tried, I recieved "Access Denied" errors. I created a new user, which is only a member of the Administrators group. Logged in with new user, without any success in connecting to the printer. I then tried adding security permisssions
for "everyone" to the folder C:\Windows\System32\spool\PRINTERS, as I read on another forum. I tried modifying the group policy using gpedit.msc and also using the Local Security Policy, although I could have missed some things in these two places,
but basically with a quick glance, everything seemed fine. I am sure there are no virusses, etc on this laptop and as I have said all the other pcs connected to the printer very easily.
How can it be that I cant install a printer on this laptop, while I was able to do so a year or so back?
I have gotten a few suggestions that it will in the end just save me time by formatting the pc and reloading all the data and programs, but this isn't an option I really want to take. And then I have previously had issues with the "Add a local printer"
option greyed out and unable to add printers, etc, but then I was able to solve the problem by creating a new user and then switching to that user - which indicated a possible user profile corruption. But in this case even that did not work.

Hi,
please check your below configuration:
1.Start the policy editor (Control Panel -> Administrative tools -> Local security policy)
2.Select “Local policy” item
3.Find the item “Devices: Prevent Users from Installing Printer Drivers” in the section Security Settings -> Security Options and change it to Enabled
4.Go to “Security Settings -> User Rights Assignment” section and check, that “Load & Unalod Drivers” option contains the active user group. It important, that even if it has “All Staff” already, it still could miss “Administrators” group, so it’s necessary
to add it manually.
In addition, this thread could be referred:
http://social.technet.microsoft.com/Forums/en-US/8c3c3d97-9d85-4ab0-9fc8-4b7aba202fb2/windows-cannot-connect-to-the-printer-access-is-denied-please-help?forum=itprovistaprinting
Karen Hu
TechNet Community Support

Similar Messages

Photoshop cs4 access denied when trying to install from disc in Windows 7 64bit.

Photoshop cs4 access denied when trying to install from disc in Windows 7 64bit. I tried it in
safe mode and it starts to install but get an error there as well.
What do I do?

So when you put the disk in it won't run correctly? When the disk is inserted you should have a window pop up with 2 options. 1 to install and the other to see what is on the disk. Choose to explore or open the disk. Go to the CS4 folder where the photoshop .exe file is (that will run the setup), right click on the .exe file and choose run as Admin and it should start. See if it will install. If not then read below.
I am not sure how far you got in the install before so chances are you will have to run the CS4 cleanup utility. 2 levels to run at but don't use 1 or 2 just type in the number 3.
http://www.adobe.com/support/contact/cs4clean.html
You may need to run the windows installer cleanup utility too
http://support.microsoft.com/kb/290301
Before you try to reinstall the software ensure that adobe reader is not installed. If it is remove it. It has caused issues in the past with vista and CS4 installs.
Also turn off windows Defender and any anti-virus software. You can keep UAC on in Windows 7.
During the CS4 install at 90 percent it will almost stop and may take 5 to 10 mins to finish. This is normal. What a pain huh......
After install is finished, reboot
After reboot, go to the CS4 64 bit or 32 bit icon (depends on 32 or 64 bit Windows 7) in start area, right click on CS4 64 bit (if you have windows 7 64 bit) and choose properties, compatibility tab and then check run as Admin at the bottom area. Hit apply, ok to close out.
Now start CS4 and run the updater.

Access denied when trying to install itunes on windows 7

when trying to install itunes I get a message access denied. using win 7 i have read that a certain windows update can cause this. can anyone provide any information on how to fix this? I've tried to remove this, but in control panel-update history, it say it was installed 08/22. when i look at the list to uninstall it, i don't see it.
KB2918614

Go to Control Panel > Programs and Features > View installed updates then search the list for Security Update for Microsoft Windows (KB2918614). You may need to adjust the column widths to read the full titles. Uninstall it if you have it, then reboot and try installing iTunes again.
If you have further issues see Troubleshooting issues with iTunes for Windows updates.
tt2

Error Message access denied when trying to install on SD Card

Hi,
I got this errormessage whan I'm trying to install the image about CMD (run as Admin):
C:\FFUTEST>dism.exe /Apply-Image /ImageFile:flash.ffu /ApplyDrive:\\.\PhysicalDr
ive1 /SkipPlatformCheck
Access is denied.
Does anybody know a solution?

Are you able to see the SD card in file explorer? When you performed the diskpart command sequence:
diskpart
list disk
exit
Did your SD card show up as physicaldrive1?
Is the SD card either 8 or 16 GB in size and Class 10?
Also, are you running this command on a Windows 10 install?
You might check that explorer or cmd don't have a reference to the SD card still. If a program is accessing the card that might prevent DISM from accessing it in exclusive mode.
Jonathan Tanner | Microsoft | Windows 10 IoT Core Insider Preview Support | This posting is provided 'as is' with no warranties and confers no rights.

Error 0x80070015 when trying to install of windows 8.1 enterprise in My DELL 755

Hi, I am receiving an error 0x80070015 when trying to install of
windows 8.1 enterprise in
My DELL 755
and i get 87% and then get this error
this is my partitions
160GB HDD
C: 28.8 GB "ٍSystem" "I am going to Install in this partition"
D: 30 GB
E: 30 GB
F: 30 GB
G: 30 GB
And i see this question
http://social.technet.microsoft.com/Forums/windows/en-US/a701800d-886e-4509-8abd-0891c2c84064/error-0x80070015-on-clean-install-of-windows-81-enterprise?forum=w8itproinstall
but i don't understand should i delete all my partitions or just only the " C:\ " and "100~200MB" system partition
did he mean delete Only the both " C:\ " and "100~200MB" system partition ?
cause I don't have "100~200MB" system partition just " C:\ "
When i install i just Format the " C:\ " then press
Next
Now should I just select Delete the " C:\ "
partition 0 "System" and recreate the partition again and press
Next
to Continue the installation
Or what i should do ?

OMG
that's not possible i have a lot of Important data in all non-system partitions
i am using Oracle VM VirtualBox "and i free a lot of Space to Test the Iso File"
and i install Windows 8.1 in the VirtualBox
but i see when i try to install Windows 8.1 in the real machine the partition is
"system"
and when i install Windows 8.1 in VirtualBox the partition is
"Unallocated"
it install but it create a
320MB partition "system"
9.8GB partition "primary"
then i choose the primary and the installation complete and i have the Windows 8.1 in VirtualBox Now
Now i don't know should I just select Delete the " C:\ "
partition 0 "System" and recreate the partition again
to make 320MB partition "system" and the rest of the partition to Windows 8.1 "28.8 GB"
Like what happen in the VirtualBox
Or what i should do ?

I receive "Database access denied" when trying to add component 4543BD

I receive "Database access denied" when trying to add component 4543BD to my schematic. This component was added from a previous version. I'm using Multisim version 12.0.0 Student edition.
Solved!
Go to Solution.

Hi Diarra,
I checked my database and the 4543 is not in the Student Edition. If you opened a schematic that was created in a higher version such as the Educaiton Edition and copied the part to your database, when you place this part you will get the access denied message.
Attached is a schematic with the part, you can open it and build you circuit around it.
Tien P.
National Instruments
Attachments:
4543.ms12 ‏62 KB

Why am I getting the error the installation package could not be opened when trying to install on Windows 7 64 bit

I reciece the follwing message when trying to install
"The Installation package could not be opened. Verify that the package exists, or contact the application vendor to verify that this a valid windows installer package"

Hey there Frank0619,
If you have not been able to install iTunes because the Windows Installer service is not available, I would recommend the troubleshooting in the following troubleshooting to help.
Issues installing iTunes for Windows
These in particular:
Make sure you have an administrator account.
To install iTunes, you'll need to log in to your computer with an administrator password. If you're not sure if you have an administrator account, read Windows 7: How do I log on as an administrator? You could also refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Install the latest Microsoft Windows updates.
To download the latest updates, visit the Microsoft Windows Update website. iTunes for Windows requires Windows XP, Windows Vista, Windows 7, or Windows 8 with the latest Service Pack installed. If you can’t install the updates, refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Download the latest version of iTunes.
The latest version of iTunes can be downloaded at http://www.apple.com/itunes/download/.
Disable conflicting software.
Some Windows background processes can cause issues for other programs and processes. These conflicts can prevent applications, such as iTunes, from installing. Disable conflicting processes by starting your computer using MSConfig:
Using Msconfig to troubleshoot conflicts in Windows XP
Using Msconfig to troubleshoot conflicts in Windows Vista, Windows 7, and Windows 8
Some security software made by other companies can't be disabled using MSConfig. If you've installed security software and you're having issues installing iTunes or QuickTime for Windows, you might need to disable or uninstall security software to resolve installation issues.
Restart your computer.
Install iTunes.
Thank you for using Apple Support Communities.
All the best,
Sterling

Access denied when trying to use PDF printer as normal user

I have Acrobat 8 professional installed on a computer running Windows XP SP3. When i try to print a document to pdf from any program as Administrator it performs just fine. When i log on as a normal, restricted, user i get the window popup asking for a file name and location and whereever i try to save a file i get "access denied" error.
Users have right to write and modify in all of the folders i've tried to save to (desktop, my documents, custom made folders), but i think the problem is with the temp file being written to some system folder where restricted users don't have permission to write. Did anyone encounter a similar problem, and how did you solve it? What directories do the normal users need access to in order to perform printing.
Thank You

The forum added some nice links and i found my answer here http://forums.adobe.com/message/1179199#1179199 - changed the registry key permissions and it's working like a charm. Thank you.

Access Denied when trying to add DP to Windows Server 2003

Hello. My environment is SCCM 2012 SP1. I have a Windows Server 2003 SP2 machine that I need to set a distribution point up on. I have all the prep work complete like IIS installed, local administrator, etc. I have also already setup 300 DPs successfully
on the same platform but for some reason this one is causing me problems. I have made sure that the secondary server I am setting the DP up from is in the local administrators group. However, I keep getting access denied errors. I have checked and can access
the ADMIN$ share on the machine. Any ideas what I am missing.
Failed to install ISAPI on server.lab.local, failed to copy E:\ConfigMgr12\bin\x64\..\i386\smsfileisapi.dll to
\\server.local.lab\ADMIN$\system32\inetsrv\smsfileisapi.dll, Win32 error = 5

Hi,
Have you tried to access \\server.local.lab\ADMIN$\system32\inetsrv or copy E:\ConfigMgr12\bin\x64\..\i386\smsfileisapi.dll to
\\server.local.lab\ADMIN$\system32\inetsrv\smsfileisapi.dll using the secondary site computer account?
Best Regards,
Joyce Li
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

Access Denied when trying to access shared folders on the server with administrative privileges

I have problem accessing shared folder on the server machine from Windows 7 machine even if I try to access it with administrative privileges (server Administrator account). I will try now to explain better my situation.
In my company, we have small network infrastructure with one main server machine (HP ProLiant server) with Windows Server 2012 R2 installed and couple of desktop machines. The network is administrated by me.
On Windows Server we have installed and setup DHCP, DNS, Remote Access and Routing, File and Storage and Active Directory services. Desktop machines are having Windows 8.1 Pro, Windows 8.1 or Windows 7 Home Premium installed on them. In Active
Directory I have created domain, User groups and Users for employees in my company and so far, I didn't added desktop machines to the domain.
Also, I've created one folder on the server which should contain different projects data for network users and I have set access permissions and security for this folder and shared it on the network (I've added couple of users to one user group and I
gave Full control to this group over this folder). When I try to access this folder from network, I've been asked for login credentials (normally), where I just type in one of users username and password who has been given access permissions to (who is member
of group with full control over the folder). From Windows 8.1 Pro and Windows 8.1 machines I can access and work on this folder without any problems.
The problem comes with Windows 7 machines. On Windows 7 machines (I have also tried this with Windows 7 Ultimate in VMWare) I can access server, I can see its shares, but as soon I try to access folder I've created for projects, I get Access Denied message
with request for User login credentials. Whichever user account I use (even servers main Administrator account) I keep getting this message over and over and I'm unable to access it at all.
I have also tried to access the server through VPN (from local or outside) but I'm getting the same error again. Also I've tried to add these Windows 7 machines to the domain and login with domain user but the result is the same. Turned off both firewalls
(on server and desktop machines, which I know is unnecessary, but lets try it), still same case. I've tried couple more things with registry editor on desktop machines which I found on different forums and websites but still no luck. And now I don't know
what else I can do.
Does anyone knows what's the problem here, have I set something wrong, have not set something I should?

Hi MeipoXu,
thanks for your response. I will first answer on your question.
Yes, the main issue is that we can see the folder when we access the server but we cannot access its contents from Windows 7 machines. I have tried on two machines, one with Windows 7 Home Premium version and the other one with Windows 7 Ultimate version
and the situation is the same.
As you recommended, I've checked Network Discovery and File and Printer Sharing and the situation is next: File and Printer Sharing is turned on all layers (Private, Public and Domain) while Network Discovery is off for all layers too. I don't know if this
is normal thing but Network Discovery cannot be turned on in Windows Server (I'm able to select Turn on Network Discovery and apply the changes, but when I get back to this settings page, I again see that it's turned off, so I assume this can't be changed
at all).
I also tried with icacls in command prompt and everything seems to be ok there regarding permissions. Share permissions are set to Full control to Everyone and Security permissions are set to Full control only for Administrators and the user group I've created
for employees in my company. The confirmation for this is that on Windows 8 machines you can access this folder without any problem and without getting any message connected with access permissions with any user account within this user group. This share is
created through File and Storage Services service in Server Manager panel.
And then something came up on my mind. I went in Server Manager to check shared folder settings in File and Storage Services and under Settings page I saw that "Encrypt data access" has been enabled (I enabled this option because I thought
I will get more security with this option). I asked my self what would happen if I disable it, tried it and now everything works ok on Windows 7 machines too. Now I assume that Windows 7 doesn't have this feature implemented or there are some
settings which needs to be set on Windows 7 machines to make this encryption thing work with Windows Server. So basically, I will let this feature off for now until I find out more about it and how to implement it to work with all operating systems.
I want to thank you once more for your kind help!

HELP! Password Expired & Must Be Changed but Access Denied when trying to do so

Hi,I have an HP 5740e thin client and for some reason the local user account is requiring a password change. Yet, when I try to change the password it says Access Denied. And further, I can't get it to allow me to switch to a different account like Administrator to login. I've held down the SHIFT key when booting, but it still goes straight to that local user account & the expired password prompt. I'm stuck in an endless loop and don't know how to get out of it. Safe Mode puts me into the same situation. And I can't update BIOS because I can't get in at all. OS = Windows Embedded Standard 7 I've also tried to reinstall the latest image off the HP website using a USB drive but it fails every time. I've tried 2 different USB drives with same exact error no each. Image trying to install = SP56020ERROR: An unexpected condition occurred Does anyone have a suggestion?

I was finally able to get in as Administrator using RDP from my desktop. I didn't realize that the thin client name was missing a digit so that's why I was unsuccessful prior to this. Once I got in remotely, I was able to look at the permissions for the local user account. Now I see what was wrong.[Checked] User cannot change password[Unchecked] Password never expires I still don't know why I couldn't install a new factory image, but at least I'm now able to work with this unit. I also disabled the auto login for now. Sorry to have littered the Forum!

Why do I see a directory access message when trying to install iTunes?

iTunes won't install. I first got this error when trying to update to 9.2: "Error writing to file C:\Program Files\iTunes\iTunes.Resources\it.lproj\TVShowsIntro.nib\objects.xib. Verify that you have access to that directory." I then tried to uninstall and reinstall and I keep getting the same error during the 'copying files' part of the install process. Can someone please tell me how to fix this issue? Thanks.
gpshaffer

That's consistent with disk/file damage.
Let's try running a chkdsk over your C drive. There's instructions and a guided help in the following document.
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk r/ (depending on how you go about this):
[How to perform disk error checking in Windows XP|http://support.microsoft.com/kb/315265]
Does the chkdsk find/repair any damage? If so, try another install. Does it go through properly this time?
Message was edited by: b noir

Access Denied when trying to open a file that is encrypted on network share with EFS

I just recently enabled EFS on the default domain policy and created a new network share, encrypted a file and added myself to that file and tried to open the file from my workstation. I then receive an error "Access denied", I also tried
to create a file and encrypt it on that same share and get an error "The requested operation cannot be completed. The computer must be trusted for delegation and the current user account must be configured to allow delegation."
My steps.
1. Enable group policy for EFS, removed the expired certificate that was already there and Created a new Data recovery agent.
2. Created a network share, created a test file, enabled encryption on the file
3. certmgr.msc, personal and requested a new certificate, Basic EFS
4. On the network share and properties of file, advanced, details and added the user
5. from the workstation tried to access the file, Access Denied. I can create any file I won't just can't add attributes to encrypt the file or open an encrypted file
Now if I go to the server where the CA is located which is also the AD server and create share and run the same process it works as expected. I'm guessing I have to export the cert from the CA server as a pfx and import that to both the server that
has the network share and the workstation but that still doesn't seem to work. Maybe I don't understand how EFS works and this is not possible? Any suggestions would be appreciated.

You are correct in not understanding how EFS works.
When you connect to an encrypted file via a network share, the encryption/decryption takes place *on* the server. To enable over the network access, the server's computer account must be trusted for delegation.
The server actually impersonates the user and creates a user profile on the server (containing the defined EFS certificate and private key). The important thing to remember is that the files is transmitted in clear text from the server to the client.
See http://blogs.technet.com/b/instan/archive/2010/08/11/remote-efs-decryption-and-trusted-for-delegation-requirements.aspx
Brian

ACCESS DENIED when trying to use custom site template to create new Subsite

I am trying to create a new site using a custom template. I am the new admin here at the company. Other also are having "access denied" errors when trying to create the site using these custom templates.
However I can still create a site using the out of the box templates. I have given myself site collection admin (primary) and I am a farm administrator as well. Any ideas on why I keep getting access denied to specific templates?
The entire site collection is using the custom template. When I try to create a new site under the site collection with a custom template now, it says "access denied". Any ideas?
Thanks!
Note - I am able to use the Custom Site Templates in the test environment without any issues. Only in the production/live environment am I getting the access denied error.

I am not finding anything that comes up in the ULS logs about the access denied. I tried creating the site in the test environment using the custom template and it worked. I go to the production environment and try to create the site with the same template
and get "error:access denied - current user domain\user" I checked in the ULS logs as soon as the access denied appears (pretty quickly after pressing create) and there is nothing at that specific time. This is a huge problem, is there any way to
work around or fix this? I'm a new admin.

Hello, does anyone gets " there was an error opening this Doc. Access denied" when trying opening a document"

Sometimes I create pdf docs and when trying to open them i get the above error...Anyone can help me with a solution?

Hi Alfredo,
Are you using a windows system or a Mac?
I would recommend you to check if any other system resource / program is accessing that file or if you have proper permissions to access that file.
Regards,
Rahul

Access Denied When Trying To Install Printer - Windows 7

Similar Messages

Maybe you are looking for