Access RemoteApp error: The User Profile Service service failed the sign-in

I have couple of users in MYAPPS group that is a part of Collection.
Only me (domain admin) and other domain member user can access the app from RDWEB.
When an other domain admin and an another domain user try to access the app (from different machines) they get:
"Access RemoteApp error: The User Profile Service service failed the sign-in"
RDS is Server 2012 R2 clients W7, W8.
I found all kind of troubleshooting for Vista and W7 non RDS scenario.
What it could be? A bit confusing... one admin Yes another no. The same for regular domain member
1. users can login to RD Web (https:../rdweb) . The published app appears
2. When clicking on the app icon the screen below appears
"When you hit a wrong note it's the next note that makes it good or bad". Miles Davis

Checked Event. There were errors indicating that default profile files cannot be copied to user_name profile.
One of them:
Windows cannot copy file
\\?\C:\Users\Default\AppData\Local\Microsoft\Windows\WinX\Group3\08 - Power Options.lnk to location
\\?\C:\Users\blue\AppData\Local\Microsoft\Windows\WinX\Group3\08 - Power Options.lnk. This error may be caused by network problems or insufficient security rights.
 DETAIL - The process cannot access the file because it is being used by another process.
After doing more research I found a suggestion that actually fixed the problem instantly:
-- We also see this problem. You should try to uninstall KB2919355 --
Other people experience the same problem with RDS 2012.
Here is the discussion:
http://serverfault.com/questions/590651/copying-default-profile-for-new-users-fails-with-the-process-cannot-access-the
I did check KB2919355. It looks like pretty important...
All future security and nonsecurity updates for W8.1 and 2012 R2 require this update to be installed...
So how to deal with this thing?
May be somebody from Microsoft will see this post and can suggest other workaround instead of removing the important patch.
Thanks Jay for pushing me to check Event :)
"When you hit a wrong note it's the next note that makes it good or bad". Miles Davis

Similar Messages

  • Unable to start User Profile Sync Service

    Hi,
    I am currently facing some issues with starting the User Profile Sync Service on my SP2013 farm.. I was wondering if someone could help me out a bit.
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    restored the database from SP2007 and converted it to Claims authentication etc. The one thing I can’t get to work is to enable the User Profile Sync Service on the server. I have checked quite a bit of TechNet blogs and other sites and tried almost everything
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    L.
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    and goes back to stop and I do not see any error. I have created a custom service application with new database that runs on spadmin2013/spfarm/ldap accounts etc. I can see from the Windows services – FIM and FIMSync service try to start using the spadmin2013
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    Right. i ran a new log as suggested. I have also cleared the config cache and created a Powershell profile as suggested in this link - http://blogs.msdn.com/b/bryanbolling/archive/2014/01/02/unable-to-start-user-profile-synchronization-service.aspx
    I checked the ULS Logs and i can see the below error -
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    ILM Configuration: Validating the system groups
    ILM Configuration: Setting up WMI
    ILM Configuration: Setting required permissions
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    ILM Configuration: Setting policy for service account
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    at Microsoft.Office.Server.Administration.UserProfileApplication.Update()
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    at Microsoft.Office.Server.Administration.ProfileSynchronizationSetupJob.Execute(SPJobState state)
    at Microsoft.SharePoint.Administration.SPTimerJobInvokeInternal.Invoke(SPJobDefinition jd, Guid targetInstanceId, Boolean isTimerService, Int32& result)
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    at Microsoft.Office.Server.UserProfiles.Synchronization.ILMPostSetupConfiguration.ConfigureMiisStage2()
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    at Microsoft.SharePoint.Administration.SPTimerJobInvokeInternal.Invoke(SPJobDefinition jd, Guid targetInstanceId, Boolean isTimerService, Int32& result)
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    Updating SPPersistedObject ProfileSynchronizationSetupJob Name=ProfileSynchronizationSetupJob. Version: -1 Ensure: False, HashCode: 13918585, Id: 21e01df1-8772-487d-bd56-f699b3912bda, Stack:
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    at Microsoft.Office.Server.Administration.UserProfileApplication.SynchronizeMIIS()
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  • User profile synchronization service wont start after SharePoint Service pack SP2

    Hi
    -Using SharePoint 2010 with 1 appserver and 2 frontend webservers on Service Pack2. (ms server 2008r2, SQLServer2008r2).
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    Prior to installing SP2 User profile service application and user profile synchronization service were running fine.
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    So I tried to start the Use profile synchronization service as suggested manually by logging on with the Farmaccount, starting the user profile synchronization service through Central Administration. This led to Stuck on Starting status. 
    The windows services Forefront had status starting, then stopped.
    One question:
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    A thought, is it important to restart timer service and do iisreset on the two frontend servers after trying to start the user profile synchronization service on the appserver?
    I'm getting to the point were i just want to delete the whole service application and set it up anew...
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    Bjorn

    You're very welcome, hope it helped, if not the I suggest you clear the configuration cache as follows.
    The config cache is where config settings are stored locally on the Microsoft SharePoint server, so a SQL call isn’t required.
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    The ProgramData folder may be hidden. To view the hidden folder, follow these steps:
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    BRGS
    Mishagri

  • How to start user profile synchronization services

    Hi i am not able to start "user profile synchronization service"
    When i click on Start user profile, it will show starting, after few minutes again it will stop.
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    Check permission of service account used for the user profile/sync service application.
    Ref link: http://social.msdn.microsoft.com/Forums/en-US/9062721a-4066-42f9-bd90-8c2376abad5e/user-profile-synchronization-service-got-stuck-in-starting-mode-and-stops-after-a-few-minutes?forum=sharepointadminprevious
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  • How do I prevent "The user profile service service failed the log on" error messages?

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    Hi,
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    More information.
    You receive a "The User Profile Service failed the logon” error message
    http://support.microsoft.com/kb/947215
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    Thanks.
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  • The User Profile Service service failed to Login user Profile error in Windows 7 Home Premium

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  • Facing the user profile service service failed error message

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  • Can't Log Any Users Onto My Domain Except the Administrator Getting The Following Error "The user profile service failed the logon"

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  • "The user profile service failed the logon. User profile cannot be loaded."

    I recently purchased a refurbished laptop from MTC (windows 7) and have been trying to remote into the windows systems at my school but I keep receiving this error message.  I'm aware there are dozens of threads on this topic but mine is slightly different.
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    In the instructions cited above I tried skipping to step 15 and accessing C:\Users\default\appdata\local\application data but I get an error message saying access is denied.  So I'm thinking there are two administrative accounts on this laptop, but
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    the "access denied" message, is making you think this?
    if so, ignore that, since the "access denied" message is a classic MSFT misdirection.
    It is *not* that you don't have access - the path you are trying to navigate to does not actually exist (it is a junction/reparse, not a folder), and, Windows Explorer doesn't follow that nicely, so it throws a misleading error message:
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     Volume in drive C is Windows7_OS
     Volume Serial Number is C0EB-A540
     Directory of C:\Users\Default\AppData\Local
    14/07/2009  03:08 PM    <JUNCTION>     Application Data [C:\Users\Default\AppData\Local]
    14/07/2009  03:08 PM    <JUNCTION>     History [C:\Users\Default\AppData\Local\Microsoft\Windows\History]
    14/07/2009  03:08 PM    <JUNCTION>     Temporary Internet Files [C:\Users\Default\AppData\Local\Microsoft\Windows\Temporary Internet Files]
                   0 File(s)              0 bytes
                   3 Dir(s)  33,354,055,680 bytes free
    Instead, the "user profile service service failed the logon" can be commonly caused by an improperly secured file within any of the other folders (folders which form the Default User profile).
    Here's one which caught me out, and MSFT helped me resolve via a support case, and they blogged it afterwards:
    http://blogs.msdn.com/b/asiatech/archive/2014/01/30/new-user-gets-event-1509-after-deploying-ie9-10-11-packaged-by-ieak.aspx
    (my advice to you, is to dive into the event log with eventvwr, and look for an event similar to 1509, which should point you in the right direction for your particular situation)
    Don
    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
    This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

  • Windows Server 2012 Login Issue "The User Profile Service service failed the sign-in. User profile cannot be loaded."

    Whenever I try to login to our Exchange Server, I receive the following error:
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    Hi Aaron,
    I would suggest you to check the event log .
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    Elton Ji
    We
    are trying to better understand customer views on social support experience, so your participation in this
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    Thanks for helping make community forums a great place.

  • The user profile service: Service failed the log on. User profile can not be loaded.

    I am running a Windows Server 2008 R2 domain. with 2 domain controllers.
    Every new account created in active directory does not seem to work. Even if the account it copied from one that does still work, it still gives the same error when logging in on a network computer (windows 7). "The user profile service: Service failed
    the log on. User profile can not be loaded."
    I have looked at http://support.microsoft.com/kb/947215, which unfortunately does not help. Especially since the SID is not there because the user has not managed to log on yet.
    The
    "Do not logon users with temporary profiles" Group Policy setting is not configured.
    And I have tried force replication too.
    I have exhausted all my knowledge.
    Please help
    Regards
    Phil

    It might be that the default user profile is corrupted. See that: https://helgeklein.com/blog/2013/09/error-message-explained-user-profile-service-failed-logon/
    This posting is provided AS IS with no warranties or guarantees , and confers no rights.
    Ahmed MALEK
    My Website Link
    My Linkedin Profile
    My MVP Profile

  • The User Profile Service service failed the logon. User Profile cannot be loaded. (while using Vista)

    Hello - I'm receiving the error above when trying to logon on to my computer.  I've tried some of the fixes on this site and others and none of them seem to work b/c I get to a certain point and I don't have files.  Examples are below:
    1).  I don't have another account with administrator priv (or if I do, I don't know how to get there).
    2). Youtube video offers a fix by making registry edits, but with Windows 7 and once he gets to Windows NT file, current version, profile list  - I don't have any of those options.
    3). Another fix also suggests doing a reg edit, but I don't have the S-1-5 files with the really long numbers - I only have S-1-5 -18 and S-1-5-19.
    Any suggestions on fixes within in Vista would be greatly appreciated.
    Thank you!

    Hi,
    I know this thread is idle for some time, but I want to share the following link here, hope it can be helpful
    You receive a "The User Profile Service failed the logon” error message
    http://support.microsoft.com/kb/947215
    Yolanda Zhu
    TechNet Community Support

  • The User Profile Service service failed the logon. User profile cannot be loaded.

    I have one Admin profile (me)  and 1 guest profile (Guest)
    I have followed the instructions in Microsoft KB 947215 
    In step 4 it says to locate the S-1-5 folders, which I have done, find the two matching file numbers and change the .bak/ba extensions. Problem is I have 4 folders and I am not sure which to rename. If I try to add the .ba extension on the file named
    S-1-5-21-803116559-3522019405-271708535-1001 I receive an error :
    The Registry Editor cannot rename S-1-5-21-803116559-3522019405-271708535-1001. Error while renaming key.
    Have I picked the wrong file to rename? Please advise. Hopefully I have provided sufficient information. If not please advise.
    Here is a list of the folders, and their respective ProfileImagePath and State information:
    S-1-5-18
     = Value name: ProfileImagePath Value data: %systemroot%\system32\config\systemprofile
            = Value name: State Value data: 0
    S-1-5-19
     = Value name: ProfileImagePath Value data: C:\Windows\ServiceProfiles\LocalService
            = Value name: State Value data: 0
    S-1-5-20
     = Value name: ProfileImagePath Value data: C:\Windows\ServiceProfiles\NetworkService
            = Value name: State Value data: 0
    S-1-5-21-803116559-3522019405-271708535-1000
     = Value name: ProfileImagePath Value data:C:\Users\UpdatusUser
            = Value name: State Value data: 0
    S-1-5-21-803116559-3522019405-271708535-1001
     = Value name: ProfileImagePath Value data:C:\Users\TEMP
            HAS NO STATE INFO
    S-1-5-21-803116559-3522019405-271708535-1001.bak
     = Value name: ProfileImagePath Value data:C:\Users\me
            = Value name: State Value data: 8000
    S-1-5-21-803116559-3522019405-271708535-501
     = Value name: ProfileImagePath Value data:C:\Users\Guest
            = Value name: State Value data: 80

    Hi,
    If you want to modify the registry, you must have administrator privilege.
    Since no other administrator account in your computer, you may have to active the built-in administrator account.
    For detail steps, please refer to the similar thread.
    I receive error message: The user profile service failed the logon. User profile cannot be loaded
    http://answers.microsoft.com/en-us/windows/forum/windows_7-security/i-receive-error-message-the-user-profile-service/38844b82-a2c1-4fa2-9802-a5318d6f7831?auth=1
    Regards,
    Ada Liu
    TechNet Community Support

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