Access to my Virgin Media email account

Please could you help
I am having problems accessing my virgin media email account from my Mac.
This seems to be a recent problem (2 - 3 months) which is getting worse by the day.
Note I have no issues with accessing the email account via my iPad or regular PC.
I can access the Virgin Media website
I can access my account on the Virgin media website
but when I click on the email button I get the statement "too many redirects have occurred"
I was able to get on the email if I logged off and closed down the mac and open it again and if I clicked on the "reset Safari" icon but now it just won't let me access this page what ever I do.
I could use the other mail solutions such as Mac mail or google mail but the Virgin account has lots of folders holding historical information so this wouldn't be the perfect solution.
HELP
Debs

I can access the Virgin Media website
That's good. Now you should contact them through their customer support and/or their forums since it's their email client you are having problems with & not Apple's Mail.

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