Accessing purchased songs after Dell System Restore

I recently had to restore my computer to factory settings, and had to re-download iTunes on my computer. I found that when I tried to listen to songs purchased at the music store, the computer was not authorized, so I had to use one of my five extra authorizations on my original computer in order to listent to the songs I bought. Is there a way to get the authorization back, or will I have to use one every time my computer crashes?

Phil, this link will explain how one computer use multiple authorizations & what you can do to get things straightened out. Hope this helps & welcome to discussions!
http://docs.info.apple.com/article.html?artnum=300161

Similar Messages

  • Losing I-tune purchased songs AFTER  using "system restore"

    I beg someone to help me. I will get to the point asap, but please be patient with my ramblings since the problem eventually gets to I-tunes.
    1-I constantly get this message when launchig yahoo messenger or watching DVD on computer or wanting to listen to my I-tunes purchased/downloaded songs" "The computer's audio output is already in use by another application". Sometimes, I get a message which states that my audio configutation is not correct. This just happened recently. ANYWAY.
    2-I decided to do system restore....and restored my system to an earlier version. THIS WAS great.....my audio configuration went back to normal. NOW, THE MAIN POINT:
    3-After doing a system restore...I totally lose my I-tunes registration. Even though I restored back to an earlier time...I should still BE able to log back into my i-tunes and store and EXPECT to find my songs. But..boom the songs are gone..it is as if I-tunes never recognized me as a user/purchaser. AND yes, I restored my computer to an earlier time BEFORE I purchased songs from I-tunes. But I do not see how this can be an issue..since....I have alread purchased the songs..and I-tunes or Apple.com has me in their system.
    So, my need is: getting my songs back, even though I did a system restore to an earlier date. Yes, I can use system restore again and go back to my recent restore point when I had I-tunes and I can find my songs..but....then...MY AUDIO configuration problem exits, again.
    sorry for rambling.
    Any help...would be be more than appreciated.
    thank you
    Gateway tower Lx3700x   Windows XP  

    Phil, this link will explain how one computer use multiple authorizations & what you can do to get things straightened out. Hope this helps & welcome to discussions!
    http://docs.info.apple.com/article.html?artnum=300161

  • Lost purchased iTunes after computer system restore

    How can I retreive purchsed iTunes that I lost after I had my computer system restored? I re-loaded the iPod + iTunes disc and non of my songs seem available to me.

    That is going to depend on what you mean by "restore". If you formatted your hard drive and did not have a backup then the music files are gone and you will have to re purchase them all. Same thing if you
    If you still have your music files all you need to do is add them to iTunes. Go to File > Add Folder to Lib... and point to where the files are.
    If you believe you still have the music files but do not know where they are try doing a search for *.m4p, or *.mpb, or *.mp3. If the files are still on your hard drive then that should find them.

  • How do you get back your purchased songs after you have restored your ipod?

    hi my name is meagan i just restored my ipod and all my (purchased songs , videos , etc.) are gone and i just called the apple hot line and they told me this would be the best way and that you guys can help get my purchased songs back this would be greatly appreciated:) please let me know as soon as possible

    Hi Meagan,
    If you have sync'd / transferred the songs to iTunes prior to the restore (they would be listed under iTunes Store or within your library if so) then you can easily sync these across. If, however, you don't you will need to get in contact with iTunes Store Support so as that they can look at possibly reauthorising a download of them for you.
    As an aside, with any purchases you ever make regularly backup and transfer the purchases from your device to your computer. That way you shouldn't lose them

  • A few days ago(after a system restore) the firefox 15.0.1 crashes every time i opened(in a few secondes or in 1-2 minutes)

    a few days (after a system restore )the firefox 15.0.1 chrashing and freezing every time i open it.in a safe mode i dont have any problem ,but i cant find if blame any addon or anything else.im unistalling and reinstall the update or older version(14 ,15.0)but the problem remain.what can i do?i have win 7 ultimate

    If the problems arose after a restore from a Windows restore point you may need to resort to reinstalling Firefox, as sometimes Windows restores have been known to break Firefox.
    Security software including Firewalls is another problem that can slow Firefox or cause it not to work. You need to ensure the security software recognises the current version of Firefox (Again I wonder if a Windows restore may have affected this also.)
    * [[Configure Windows Firewall to allow Firefox access to the Internet]]
    *also see [[Firefox hangs or is not responding - How to fix]]
    If you are getting crashes are you able to provide the Crash IDs for a couple of recent crashes.
    * see [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] <br/> they can be found by navigating to about:crashes
    Also see
    * [[Firefox does not work - Common fixes to get you back up and running]]
    *[[Configure Windows Firewall to allow Firefox access to the Internet]]
    Apparently you say there is no problem in Safe Mode, if so try Firefox with Hardware Acceleration off, if that helps then instead of leaving it off look at your graphics drivers.
    * see [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems#w_turn-off-hardware-acceleration]]_turn-off-hardware-acceleration
    * maybe your graphics driver rolled back on the restore, and needs reinstalling see [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]

  • Uploading previous iWeb work after a system restore?

    How do I upload previous iWeb work after a system restore?
    I backed up my data on a Hard-drive then I did a factory reset or restore of my hard-drive....
    Now I am attempting to open my previous iWeb work online and it is not working please help.....

    Your domain.sites2 file is the file that iWeb stores all its data and it is this file that you need if you want to continue updating your website in iWeb. 
    It is found under your User/Library/Application Support/iWeb folder and then the domain.sites file.
    Your user library is the one with the house and this is where your personal user information is stored as opposed to your System Library which is general and where iWeb is not.
    If you don't have your domain.sites file then you will have to re-build your site from scratch as iWeb does not have the ability to read or open html files - so a previously published site - it is a one way street creating html files upon publishing.

  • How to transfer iTunes purchased songs from work system to home system

    I have an itunes account set up on my computer at work and have recently purchased songs that reside at work. Unable to burn purchased songs on work system.
    Signed in at itunes at home and unable to find songs purchased with same itunes sign in id at work.
    How do I go about finding the songs using the same id.

    They are on your work computer. You canot download them again (for free) from iTunes.
    You need to copy them off the work computer.
    Use an iPod or a removable drive.
    You can email them although the file would be pretty big.
    You can FTP them somewhere.

  • Ipod mini won't play purchased songs after 2 days.

      Windows XP  
    ok this is really weird but my iPod mini won't play ANY of my purchased songs after 2 days of use. Then I have to hook it up to my comp and buy another song or download and then it will play the purchased songs. my mom has an ipod mini and doesn't have this problem. whats up with it?
    thanks!

    finally someone with my same problem, it has been solved though! what you do is you hook the mini to comp and then clik on the mini in source list, play purchased song, and then it should work

  • How to access purchased songs on different computer

    Hi - I want to access purchased songs that I downloaded to my Mac on my PC, but cannot find them. I "authorized" the PC (again) and now it says I have 4 computers authorized (and I only have 2). This did still did not enable my viewing/dowloading of purchases. Help! Thx. dj

    Here is an Apple article on that.
    http://support.apple.com/kb/HT1727
    I have my Mac and PC networked together with file sharing turned on, so I use that.

  • Accessing itunes after a system restore of pc?

    I operate a dell pc with windows xp. I recently did a system restore on an unrelaed problem since that restore i cant oen itunes. I have tried to reload itunes but get a default indicating that I need Quick. I try to reload quick and get a message of fatal error on install. What do I do now?

    First, get rid of everything apple on your PC.
    http://support.apple.com/kb/HT1923
    Make sure to click on "expand all sections"

  • After a System restore event I am unable to 'unpack' the Abobe Creative Cloud App to load it.

    I purchase a subscription to the cloud (Lightroom / Photoshop).  The APP all downloaded fine after the purchase and the short cut worked, I managed to download the 2 software packages and started to use them.  I then had to action a Win 7 Systems restore.  Following this the software was no longer on the Laptop.  I therefore tried to re-download the APP.  This initially seemed to work OK but when running it, the APP appears to start the loading process, then just disappears after a few seconds.  I have waited for hours to see if it would finally burst into life.  Can anyone suggest what I need to do to restore functionality and what the issue is?  Many thanks in anticipation.

    Could not open a scratch file because the file is locked or you do not have the necessary access privileges. (…) | Mylen…
    Mylenium

  • Error code 0xe0ef0003, No "BOOTMGR" after a system restore, no disc/self system.

    So ... my HP Pavilion dv7 NB, that I've owned just a mere two days shy of three years, decided to get extremely lazy late last night. I have malware programs in place, strong security, etc. but I suppose that something might have slipped in ... but unlikely because of the issue I'm having. Which is the same issue that, well, everyone else is having! I do use my PC a lot so no big deal. Since I did everything that is suggested to do prior to an extreme act like a system restore I figured that I had no choice but to do a restore and that all will be well. Saved what images, music and a couple of other things that are important to me onto a disc and started to wipe things clean. I've done this before on my desktop ... which I've had since 2004 (Sony VAIO VGCRB42G) and is still going strong even though it's considered a "relic" at this point. I do take very good care of my things ... So after saving what I wanted I began what I thought was going to be a fairly short process. That started last night. 24 hours and hundreds of posts later I am no closer to figuring out what is going on. Maybe the OS? Microsoft and W7 really isn't ALL that ... it's good but not great by any means. Or could it be the components? Built by HP ... or FOR HP over seas, maybe? Regardless, my experience with HP products lately has been less than stellar. And after reading reams of the same issues that others and I share, with no cure for the elusive 0xe0ef0003/No BOOTMGR bug, it seems that my actions of a mere 6 months ago were spot on .... stop buying HP products.
    There was a time when HP was king. They had great products, built right in my own backyard. Heck, my mom used to work for Fairchild. Who probably made some of the components that HP used in their products ... I think ... right here in the good ol' U.S. of A. I used to deliver skids and skids of freight to HP way back when. Now their campuses look like ghost towns. Yet there was a recent major ad campaign and their brand is still taking up shelf space at Fry's on Durham Rd. ... uhh, 'scuse me, Automall  ...
    I've read a number of "Solved!" messages to which none helped me. But I do appreciate this community for trying ... sorta. Too many of these 'Solved!" messages included the suggestion of purchasing a restore disc, HD or something else. A recovery/restore disc ... something that was always included for free when one bought a new PC. Something that I got with my VAIO. Something that I've only needed to use once with my old a$$ VAIO! I am amazed that my ancient relic of a desktop outlasted my NB by 6+years ... and still going.
    So after searching high and low and employing every other suggestion that I haven't tried already, all one of them, that doesn't require me spending more money I've resigned myself to accepting that if I want to be "mobile" with my PCing ... I'll have to buy another. Brand. Don't get me wrong, I love to spend money and I would gladly spend the extra dough if my NB was a little older but since it's so young and already needs a "heart transplant" I'd say the outlook for the rest of it's existence is pretty short and dismal anyway. So I'll just be "putting her down" ...
    I'd like to thank you for allowing me the space to rant a little. Please be kind in your responses. I'm not really looking for help to fix my NB. I consider her dead. There are plenty of posts with folks who have the exact same issue. A ton. Mega tons! Chock full of replies and answers on this issue already. Do a search for yourself if you don't believe me! No, I just thought that maybe a muckety muck might be listening. I doubt it but ya never know!
    As I am typing this up on my desktop I can't help but notice that I still have two pieces of HP product that I'm still employing: The wireless keyboard and mouse that I'm using at this moment. I sure do hope they don't burn up under my hands before I hit "Post"!

    you can't reactivate ps cs.
    however, adobe allows you to use ps cs2, http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l

  • Can't access any songs after reinstallation of iTunes

    Not very good with computers or anything, so please be gentle.
    I got stuck with the whole Version 5 bug and had to re-install my iTunes software in order to be able to use it. I got through that okay, but now I have another huge problem.
    Every time I try to listen to one of the songs that I bought off at the music store before I had to reinstall iTunes, a message pops up saying that I'm not authorized to play that song on this computer (which seems impossible, as I downloaded the song on this computer in the first place, but you know, whatever). It tells me to log on in order to authorize the playing of the song and when I do, it redirects me to a screen in the Music Store that tells me to "please downoad version 5," which obviously I really do not want to do as that's what screwed up my iTunes in the first place. Then when I try to go back to the song to actually play it, thinking I must have authorized it by now, it tells me the song STILL isn't authorized.
    I've tried this with more than one song and none of them work. I've also tried to use the music files I coped for back-up, just in case something went wrong during reinstallation, but those songs won't play either. I could redownload them all but that would be too much money for songs I already paid for in the first place.
    Am I doing something wrong, or does Steve Jobs just hate me?
    Pleeeeease help. I really, really want my music back. ;(\
    Oh, and if it helps the problem any, my Ipod is a mini and my iTunes is version 4.6, I think. Not sure if that information is necessary but I thought I'd mention it anyway.
    EDIT: Okay, I checked what Apple actually has to say about this whole authorization thing. IT says the problem is probably that I have too many computers authorized to play the song, but I know that absolutely cannot be the case, as I only use one computer with my iTunes.
    Is there a way to check how many computer iTunes thinks the song is registered with? because maybe it thinks there's more then five when there's really only one.

    You've probably already got things figured out by now, but since I just saw your post, and the same thing happened to me, I figured I'd tell you how I fixed it just in case. My instructions are kind of long, but I wrote them up for me this way in case it happens again.
    1.     If you just authorize again, like it asks you to do, you will probably use up 2 of the 5 authorizations that you’re allowed. (You’re only allowed to play your purchased music on 5 computers. If you get a 6th computer, you have to de-authorize one of the others. If you sell your computer, you should de-authorize it first while you still have access to it or you won’t be able to.)
    2.     Quit out of the error box, without authorizing.
    3.     Click on ‘Music Store’ in your Source column.
    4.     Click once on your account name; under the eye, to the right of ‘Account.’
    5.     A box comes up asking you to enter your password for your apple id.
    6.     Enter your password, then click on ‘View Account’.
    7.     The screen that comes up will tell you how many computers you currently have authorized to play your purchased music.
    8.     If it says: “Computer Authorizations: One machine is authorized to play music purchased with this account”, then something is wrong because it obviously isn’t letting your one machine play music.
    9.     So, you need to go ahead and de-authorize your machine and reauthorize it to keep it from using up 2 authorizations.
    10.     Click on ‘Advanced’ on the top menu bar of Itunes, and then ‘De-authorize Computer…’.
    11.     Make sure the top radio button is selected, next to De-authorize Computer for Music Store Account.
    12.     Click ‘OK’.
    13.     Then go back and repeat steps 3-7, to look again to see how many computers you have authorized. It should now say ‘0’.
    14.     Then, try to play one of your songs that was purchased. You can always click on the ‘Purchased Music’ link in the ‘Source’ column to find all of your purchased music.
    15.     The same box will come up asking you to authorize your machine. Go ahead and do it now because now it will only cause one computer to be authorized.
    16.     You only have to do this on one of your purchased songs. All the rest of the purchased music will work after that.

  • After  a system restore, I get an error message telling me that "This version of iTunes has not been correctly localized for this language.  Please run the English version." the E

    I did a system restore, trying to get rid of the new update (which I HATE), and now when I try to open iTunes, I get an error message telling me that "This version of iTunes has not been correctly localized for this language.  Please run the English version."  You can't change the language option unless you can open iTunes - and IT WON'T OPEN!!!  What a piece of crap!  If there existed an iTunes substitute, I would purchase it in a hot minute! 

    Strip it out and start again.
    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    If you really want to roll back to 11.4 uninstall all iTunes/Apple components as described in the second box, restore the pre-upgrade version of the library as described in Empty/corrupt iTunes library after upgrade/crash, then download and install from one of these direct links:
    iTunes 11.4.0.18 for Windows (32-bit) - iTunesSetup.exe (2014-09-09)
    iTunes 11.4.0.18 for Windows (64-bit) - iTunes64Setup.exe (2014-09-09)
    tt2

  • After a system restore, my search bar can't be used

    My computer had a system restore after a storm shut my computer off after being frozen. No other issues are going on other than when I try to use the search bar, nothing happens. If I use the drop down box in the search bar, the only options I get are Add "Firefox Help", and Manage search engines. If I click on manage search engines, usually I get a list of options, google, yahoo, etc, but it is completely empty and restore defaults is grayed out.
    Per other suggestions on this forum, I have upgraded to the latest firefox version, I have also downloaded the serachreset addon which didn't help. Also, there was another post on deleting the formhistory.sqlite file under my profiles, however, when I went to try this, there was no such file for me. (from this website's instructions http://kb.mozillazine.org/Unable_to_search_or_add_new_engines)
    Please help as I don't want to have to delete the entire program just to find that upon reinstall, I don't have a fix.

    You are sure that they are in browser\searchplugins and not in \searchplugins in the Firefox program folder?
    There has been a change and in current Firefox versions some files and folders have been moved to the browser folder and searchplugins is one of them.
    *http://www.ghacks.net/2013/05/15/why-you-may-have-lost-access-to-plugins-or-extensions-in-firefox-21/
    *http://mike.kaply.com/2013/04/24/major-changes-coming-in-firefox-21/

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