Accidentally deleted bonjour from my computer. iTunes will not open. Help Please.
Accidentally deleted Bonjour from my computer. iTunes will not open. Running Windows XP. Help please.
Uninstalling and then reinstalling your iTunes should also get your Bonjour reinstalled.
For the reinstall, use an installer downloaded from the Apple website:
http://www.apple.com/itunes/download/
... or you could get it back via your Apple Software Update for Windows.
If you'd prefer not to uninstall iTunes, try the following procedure.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the Bonjour.msi (or Bonjour64.msi) to do a standalone Bonjour install.
Similar Messages
-
my new ipod classic 160 gb powered off and won't turn back on. if i plug in to computer, itunes will not open. if i start itunes first then plug in ipod, itunes freezes up. Looking for help. thanks. Was not connected to the computer when ipod died.
I have not heard of a good reason for this to happen or how to fix. 3 days later my screen lights up and says to connect to charger.... so its back "for now". Best music player on the market when it works.
-
ITUNES WILL NOT OPEN HELP !
my itunes will not load when i click it.
it comes up with a window which says-
+'itunes has encountered a problem and needs to close.+
+we are sorry for the inconvenience.' or sometimes pops up with 'itunes is unable to configure'+
i cannot put new songs or videos on my ipod so i need to be fixed asap
How can i fix thishi amyerf!
It persists to stay in the task manager...
if itunes.exe is persisting in Task Manager, we should try the following two possibilities first.
if you have Norton Internet Security, try:
http://docs.info.apple.com/article.html?artnum=302775
... but if the problem persists (or you don't have NIS), see:
http://docs.info.apple.com/article.html?artnum=302386
keep us posted.
love, b -
HT2250 I accidentally deleted Bonjour from my computer, is there a way to re-add it?
I have a very old, Dell Windows XP computer, that frequently runs out of space on the.. hard drive?? I don't know anything about computers... But it recommended I delete some softwares that were rarely used; so I did. I actually didn't know what Bonjour was until a few days later I opened up Itunes and all my songs were missing! Is there any way to get them back? There were thousands upon thousands of songs!!
Hello, coop965.
The best way to reinstall Bonjour, would be to uninstall iTunes, all of it's components and reinstall iTunes. The article below will walk you through this process.
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/ht1925
In regard to your missing media, if it is still missing after the reinstall see the article below.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Cheers,
Jason H. -
Itunes will not load - help please!
Hello,
I've seen a lot of helpful responses on this forum so I'm trying my luck!
Yesterday my itunes worked fine, today I try to open it and I get the little egg timer symbol next the the mouse (I run XP) and the computer sounds like it's doing stuff but Itunes never appears.
I can see itunes.exe and itunes helper in the processes when ctrl-alt-del.
So far I have tried reinstalling itunes, deleting and reinstalling quicktime, deleting some file or other as directed by the online help and also scanning using ewido but none of this has helped.
Any ideas??
Thanks!
Alexhmmmm. okay, if your itunes.exe is running continually in Task Manager, that suggests that you don't have the Qoologic problem that Ewido fixes. (with that one, the itunes.exe typically just shows up for a few seconds, if at all ... although in some cases of multiple malware infections, it hangs around for 10 to 30 seconds.)
so let's check on the usual suspects when itunes.exe persists in Task Manager.
if you've got Norton Internet Security 2005, try the trusty Lorraine M technique:
Lorraine M: NIS/itunes problem rectified
... but if you don't have NIS 2005, or it doesn't seem to work for you, let's also check up on this possibility:
iTunes for Windows doesn't open after upgrading -
Started a Itunes software update this morning which didn't work. Now Itunes will not open at all. I get the following message."The program can't state becasue MSVCR80.dll is missing from your computer."
There are a couple of options that I know of to fix the issue.
One is listed in this thread - https://discussions.apple.com/message/24606478#24606478 - and involves uninstalling iTunes and related components and then re-installing iTunes. You will need to read the instructions in the thread to see the correct uninstall order.
Second option is use System Restore to set your system back to a date prior to the iTunes update. I did this before finding the thread mentioned above.
Not sure exactly what the problem is but I know, after a search, that MSVCR80.dll was indeed already installed on my computer.
Message was edited by: karivers -
My itunes will not open, it displays an error that MSVCR80.dll is missing. I tried reinstalling itunes but it fails because the service is not able to start.
Same thing happened to me. I ended up completely uninstalling itunes then downloaded it again from http://www.apple.com/itunes/. If you're using firefox, for some reason itunes will not download and I don't know if using googlechrome will also have problems,so just to be sure that it will work on your first try, use internet explorer when you download itunes. Good LUCK!!
-
itunes will not open and I get a message that the "Data Execution Prevention (DEP)" feature in Windows is preventing it from opening. (this is after I've been using itunes for years???? If I try to manually deselect itunes from the DEP filter, of course I get a message that itunes cannot operate without the DEP active...another Catch 22 from the evil program designers....
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
The new version of iTunes will not open on new computer with Windows 7. Old version of iTunes was Windows XP SP2 carried over from old computer. There seems to be some type of color incompatability. Any help?
Uninstalled old iTunes, deleted all old iTunes files in Program Files folder, except two that would not delete, and deleted all iTunes I could find in the registry. Downloaded and install latest version of iTunes. iTunes will open and quickly close with black windows, twice. Troubleshooting says "incompatible Application." Any suggestions?
susan1945 -
I have just had my computer fixed because of viruses and now my itunes will not open. It keeps coming up with the message 'itunes has encountered a problem etc.'. Also my library, apps etc will not open. Any suggestions please!
Remove and re-install iTunes. This has no affect on the media that is stored on the computer.
That being said, depending on what was done, it may also be necessary to restore the iTuneslibrary.itl file from the backup of the computer. -
How do i cancel my iTunes Match subscription when iTunes will not open on my computer anymore?
I recently deleted some programs on my computer, several of which I probably shoudn't have, and no iTunes will not open or function at all on my computer. I do not wish to continue using iTunes as I have switched phones, therefore I do not want to be automatically resubscribed to iTunes Match when this subscription ends. The only way I see iTunes working again on my computer requires several hours of searching through .dll files, and a complete system restore as a last resort, but I really dont want to do that just to install a program I dont want to cancel a service I no longer need, then uninstall that program. Is there any way to do this through apple support, online, etc...? It seems so easy to do, I just dont see any options anywhere.
ThanksHello ktkayaker
In order to cancel iTunes Match, you would need to do within iTunes. Try just creating a new user and then see if iTunes opens up so you can cancel it. I have provided other article that will give some troubleshooting steps to resolve your issues.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
iTunes Store: Subscribing to iTunes Match
http://support.apple.com/kb/ht4914
To turn off Auto-Renew for iTunes Match
iTunes Match will automatically renew your subscription at the end of your 1 year subscription by default. To turn off Auto-Renew:
Open the latest version of iTunes.
Choose Store > Sign In.
Enter your Apple ID and password, and click Sign In.
Choose Store > View My Account. You may be asked to re-enter your Apple ID password.
In the "iTunes in the Cloud" section, click Turn Off Auto-Renew to the right of iTunes Match.
Regards,
-Norm G. -
please help
itunes will not open on my computer the icon on my desktop has changed to a white folder and it is still listed in start programmes but will not launch i am concerned about losing all my downloadsYou music etc should not be affected by problems with the iTunes program, nevertheless it is always a good idea to backup your data.
You haven't said if there was any error message when you tried to start iTunes. If there was one please give it in full.
Also check to see if QuickTime works, iTunes can not work without it. If QuickTime doesn't work, it has to be fixed before worrying about iTunes.
Then restart your PC and open your Task manger and select the Processes tab.
Try to start iTunes, does iTunes.exe appear on the processes tab? If so does it disappear again or remain although the programs does not open? -
iTunes will not open on my Windows 7 computer. I've uninstalled it and reinstalled it, but it still won't open. I'm trying to synch my iPad and iPhone, which I haven't done for awhile, but right now I'm having no luck. I'm sure there is a switch I need to turn on or off, but have no idea where to find it. Can someone help?
In the course of your troubleshooting to date, have you worked through the following document?
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues -
ITunes will not open on Windows 8 computer
iTunes will not open on my windows 8 comuter. I have unistalled and reinstalled. iTunes will load but not open. Help?
Hi ryanlandon,
Thanks for visiting Apple Support Communities.
If iTunes does not launch on your PC, I'd recommend trying the troubleshooting method from this article:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Best Regards,
Jeremy -
Itunes will not open on my computer
iTunes will not open on my computer
Hi I have the same problem. I had not used itunes for a while wanted to use it and so decided to install the update, when i tried i got an error message. When i went in the itunes directory there seemed to be no exe file i do not know why certainly consciously i did not eliminate it. So i tried downloading from the apple site which i was able to do and ran the file and confirmed the installation was complete. However itunes did not open. I tried to diagnose and it seems that there is a compatability issue whatever that means in terms of solving the problem. I tried rerunning the program and it asked whether i should replace the files not working but again after completion of installation nothing happens. any ideas would be greatly appreciated thanks
Maybe you are looking for
-
How do i open an apple itunes acc without a card or use the same card as another acc
my daughter has used my account and last night downloaded games on to her ipod which also appeared on my iphone. also messages are appearing on my phone when she sends them from her ipod. I need to create a seperate itunes acc for her without a car
-
How to copy messages from a disabled email account
Hello. I have this [email protected] configured on imap4.serverA.com. Now I've terminated contract with the provider that owns imap4.serverA.com and created the same email account on a new provider with an imap4.serverB.com. I've added the new accoun
-
How can I tell how many times my free ibook is downloaded on itunes?
Hi, Apple has accepted my ebook in their itunes store. The book was make at Blurb.com and submitted to Apple through Blurb. Now, I see my book in the store and I even see ratings so I know someone must have downloaded it. What I'd like to know is
-
SAP 4.7 & SAP 6.0 version
Hi Guys, What are the additional features in SAP 6.0 than SAP 4.7 related to SD. regards, ram
-
Crashing Sequencer with Business Objects XI 3.1 SP6
First day back to work in 2015 and I get this stinker of an application! Business Objects XI 3.1 SP6 crashes the sequencer when you try to go past the first application launch stage. It still crashes if you choose the quick save option, which is my u