Account hacked, now can't get a new account set up

a week ago, my Skype account was hacked and used for international calls.  I contacted Skype, chatted with a cust services rep and was advised to completely close down that account and create a new one.  He suggested I have the account removed from Skype, which I did, too.  
I've been trying since then to create a new account.  I have successfully completed the screens to set up an account and each time the account has a name like "live:xxxx" where xxxx is my name.  When I log back in, this account does not work.  I've done this 3 times with 3 different emails, and cannot figure out what the actual login is.
I thought it might be the password, so I clicked on 'forgot password' and I'm sent a token.  But when I try to use the token, I'm told it's not a valid token.
I've tried to contact customer support and chat again, but I need a valid account to log into before I can reach the chat again.
I've tried to find answers in the FAQ, but can't seem to find anyone with this same problem. 
I put a note on twitter for @skype, but no one answered it.
I use a Mac, although I don't think it's a Mac problem yet.  I can't log into the skype.com page to choose and pay for an account.
You can sense my frustration...please advise where to go to get this fixed.

try creating a regular skype account (it seems that the one you created used your live/microsoft credentials);
https://login.skype.com/account/signup-form
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