Account suspended activity

i got an email saying they was certain activity on my account on march 24 . i added skype to my cell phone and bang i get suspended for it or can you guys explain why you guys did that then send me an email saying you cancelled all my stuff and have to make my problems public on here cause chat person cant tell me why . but to re purchase everything when it was skypes issue , could of sent me an email saying hey we dont regonize this can you verify . would of happily . 
if your wondering if i am mad yes because i got premium so i can talk to family on my vacation but that didnt happen.
why did you guys suspend my account in the first place and how you compensate for this issue ?

Hi Chromakey,
I am sorry to hear you can not access your email. I'll be able to help, please send me in your details using the "Contact The Mods" link found in my profile.
Thanks
PaddyB
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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