Account type/account for invoice refrence does not match item
Hi all,
I am trying to fix a problem for a customer.
They have created an invoice, and based on that invoice they have created a debit memo request and subsiquently a manual invoice.
The sold-to/payer are different on the original invoice and on the debit memo request.
Is that why I am getting the error when i try to release the manual invoice to accounting?
What do i do to rectify the problem now that the manual invoice has already been sent out?
Thx
RM
Dear RM,
I'm glad you found the solution. Since I'm dealing with the same error here, I'd really like to know what you have done to solve the problem. Can you help me out?
Thanks in advance.
Adriano Cardoso
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Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
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