ACR122U smart card reader not recognized after reboot...

I am new to POS Windows and have been working with wondows for ever. I was using ACR 122u contactless usb smart card reader with windows XP and communicating with it using java with no problems. Then our I changed the OS to windows Pos ready 2009 and we found out that USB card reader has to be unplugged and plugged back in after rebooting the computer. other than the OS everything else is identicle (driver, reader, java program, ect..). Can any one tell me what could cause this problem and what I can do to solve this.
I have cheked the device manager and under USB controllers it says that it is unrecognized deivice..I tried changing the reader, changing the port and(actually the reader is pluged in to a linksys external usb hub, but changing this to a internal port did not make any difference)  tried chagning some settings in control panel.
1. I checked the power option of the root usb hub.
2. Changed the driver.cab to a normal driver.cab obtained from the normal xp version. Uninstall the driver and reinstall it.
So far this hasnt been working.
I hope someone could help me with this.
~Tharanga

After extensive tests with Win 7 Embedded and ACR122U, I can confirm the same problem. It seems that reader firmware hangs and the only way to recover is to unplug and plug again the reader. We shall repeat the tests with readers from other manufacturers.
For the tests, we use a Win7 Embedded Standard PC with an ACR122U connected. We installed and configured the ACS Monitor program to start automatically with windows. We made a small utility to restart the PC every minute and we placed it on the Startup directory.
Within the first 5-10 reboots, the reader fails and the ACS monitor program shows " No reader connected" and no reaction from the reader. If we shall unplug and plug the reader again to the USB port everything works fine again.
Kostas P.

Similar Messages

  • Dc7800 "smart card reader not present" during POST

    Hi,
    I've got a dc7800 Small Form Factor system. It was working fine but after a reboot it won't start up normally anymore. The black POST screen appears, RAM testing starts to count up and then I see and error about "system options not set". After less than a second, a blue window in the middle of the screen displays the message "smart card authentication" and below that, "smart card reader not present".
    From a bit of reading it seems like a BIOS problem but I can't figure out how to really reset the CMOS and get things working again. I've tried removing the CMOS jumper and booting the system, removing the power cord and CMOS battery for 10 minutes, and have tried putting a BIOS .bin file on a FAT32 USB key in an attempt to use the BIOS recovery option, none of which has worked.
    Is there a way to do one of the following:
    - force the CMOS defaults to reset and remove the configuration that requires the smart card authentication?
    - force a BIOS recovery, with a key combination or by using a different jumper or jumpers on the motherboard?
    I see various other jumpers and pads on the motherboard like "ROM RCVRY" and the E15 Boot Block Recovery Header but scant information about how these might be used to solve the problem.
    It seems to me that the hardware is fine as it powers up and displays the POST screen. It's like a BIOS setting has been reset to require a smart card, even though there isn't one, nor even a smart card reader, in the system.
    Any advice would be greatly appreciated.
    TIA,
    JS

    Hi:
    After doing some research on the message, I came across this post.
    I guess your PC has a smart card optional system.
    http://h30499.www3.hp.com/t5/Business-PCs-Compaq-E​lite-Pro/DC7800-smart-card-athentication/m-p/10691​...
    Now, if you can get into the BIOS menus, if you look at the top of page 8, you will see what you need to do in order to enable/disable the smart card reader message.
    http://bizsupport1.austin.hp.com/bc/docs/support/S​upportManual/c01162201/c01162201.pdf
    Whatever the problem is, it is a security setting issue, and clearing the CMOS or updating the BIOS will not have any effect on that setting.
    Unfortunately, I have no experience with the security settings or protect tools software on HP business PC's.
    I have a dc7800 (and only use HP business desktops and notebooks), so I am very familiar with all the other aspects of the PC but that one.
    You may want to post your issue on the HP business support forum, business PC section.  Hopefully someone there has experience with turning this feature on or off.
    http://h30499.www3.hp.com/t5/Business-PCs-Compaq-E​lite-Pro/bd-p/bsc-271#.Uk2rcJAo69I
    You may also want to log in and reply to that post, but don't get your hopes up that it will be answered.
    RichS hasn't replied to a post in 3 years. Although someone else may.
    Good luck, and please post back if you find the solution to the problem.

  • Broadcom USB Smart Card reader not working

    After upgrading my Vista Business SP2 (32-bit) to Windows 7 Ultimate RC (32-bit) my Broadcom USB smart card reader does not work any longer (Dell Latitude E6400 with built in smart card reader).
    The newest available driver from dell support was already tested (Broadcom, driver date 09/23/2008, version 1.0.0.1, digitally signed WHQL, released by dell in March 09), but the device can not start (Error code 10) with Windows 7.
    With the Microsoft WUDF Driver (Usbccid, driver date 06/21/2006, version 6.1.7100.0) the device starts but whenever I insert my smart card an additional device is detected (other device - smart card) but no driver found - Error message is: The drivers for this device are not installed. (Code 28).
    What else can I try to get this reader working again (with vista sp2 the smart card reader was working fine with the broadcom driver)?

    I have also an USB card reader that works fine on XP PCs but Win7 does not recognise it, can msft make a sd reader driver that works pls.
    Hi
    Sorry, but the way the industry works is that Microsoft develops Windows and Hardware manufacturers develop drivers for their products. Microsoft does maintain a complete division (MSDN) that is dedicated to assisting hardware and software manufacturers in developing their products for compatibility with Windows.
    All of the drivers that are contained on the Windows installation disk and on Windows Update are placed there by the manufacturers of the devices. This is a service that Microsoft provides to help these manufacturers to distribute their drivers.
    What you can do.
    1. Check with the computer manufacturer for updated drivers for that device. This is your best source, since the computer manufacturer builds, tests, and sometimes develops their own, custom drivers to work with the hardware on their PCs.
    2. Try to determine the name and manufacturer of the device using Device Manager and MSInfo32. Once this information is found, try to find that manufacturers website and look for the latest compatible drivers.
    3. Check to see if there are any users forums on the PC manufacturers or device manufacturers websites. Ask there about any known issues with this particular hardware device or if the device is no longer supported.
    4. If the drivers are found but are only available for previous versions of Windows, install the drivers using the Windows Compatibility Mode. HOW TO: Install a Hardware Device Driver using Compatibility Mode
    Right now, we are in a unique situation since we are using an operating system that is still in the pre-release phase. Many hardware/software manufacturers will be ofrficially supporting their products for Windows 7 until after the General Availability date of October 22, 2009.
    Hope this helps.
    Thank You for using Windows 7
    Ronnie Vernon MVP

  • Smart Card Reader not showing correct certificates?

    Running 10.5.6 with an SCR331, G4 desktop. I have been using entourage, smart card reader, and CAC successfully for quite some time.
    My CAC was recently updated with new certificates. When I insert my card reader with CAC into my machine, the keychain (and Entourage) show the old certificates which aren't even on my CAC anymore. Obviously I can't get Entourage (or other websites) to work without being able to access the new certs.
    I verified the CAC & reader were good by looking at it using a windows XP machine. The three new certificates were there.
    I also used another Mac (lap top) to verify the certs. I inserted my reader into the lap top, and the keychain on that machine displayed the correct certificates.
    I have tried several methods of rebuilding/replacing my keychain without success. Is there another token that needs to be cleared? Any help in letting access the new certificates would be very much appreciated.
    Thanks,
    Bob

    If you did what a lot of people did you put your certs locally and you do not need to do this. Delete them from your keychain and just in cert your CAC. Then create a "IDPref" for the DoD site you are trying to access and you should be good to go. If you need help, I have written a good "How-to" on my webblog. Just do a search for "safari and CAC".
    Jonathan
    <Edited by Host>

  • Wifi card not recognized after reboot.

    I've got a Lenovo X140e and an Intel wifi card. (Intel Corporation Wireless-N 7260) that I installed myself, since the support for the Broadcom card it came with was spotty.
    If I reboot my laptop, the card won't show up with either iwconfig or even lspci. If I do a cold reboot (power down entirely and start back up), it will show up just fine.
    What gives?
    Relevant lspci output:
    01:00.0 Network controller: Intel Corporation Wireless 7260 (rev 4b)
            Subsystem: Intel Corporation Wireless-N 7260
            Flags: bus master, fast devsel, latency 0, IRQ 38
            Memory at f1300000 (64-bit, non-prefetchable) [size=8K]
            Capabilities: <access denied>
            Kernel driver in use: iwlwifi
            Kernel modules: iwlwifi

    When the card is recognized, rfkill lists it as unblocked; when it's not recognized, it doesn't show up at all.
    I've got i3 installed; for connection management I've been sort of trying different things - netctl never works but wifi-menu has been pretty reliable. I haven't installed any special power management stuff at all - I'm not really sure how to find out what was auto-installed?

  • SD Card Reader Not Recognizing in i7

    Hello,
    We got our MBP last fall(2.66 i7) and another one last summer(2.53 i5) and just recently began using SD cards for video.
    We can take an SD card right out of the camera and insert it into the i5's reader and it functions without a hitch.
    When we try the same thing with the i7, nothing happens whatsoever. No drive on the desktop, in the finder, nothing in disk utility.
    Anyone have any ideas?
    Thanks!

    This is now a known issue, and I have sent my mackbook pro 13" i7 back into engineering for evaluation (EFFA). Hopefully they will come up with a fx sooner than later. Appears to be a compatibilty issue with Sandisk Extreme Pro 45MB/S SDHC cards (Class 10 as I recall). I purchased a new macbook pro 13" i7 a few days ago, and found that the card reader did not recognize the above referenced card. The reader did recognize the 30MB/S Sandisk card (both 8GB), and the most recently "retired" macbook pros recognized both cards, as do the current iMacs.
    They had me EFFA back the machine, and provided me with a new one. I tested the new one right out of the box and it worked fine, but after Migration, it no longer worked. Restoring using the included disk back to factory specs DID NOT restore the ability to read the card.
    In checking random machines at the apple store, only 1 on the entire floor recognized that a card was inserted, when I tried the Sandisk SDHC Extreme Pro 8GB 45MB/S card.
    Whatever the issue, it is rather odd that it seemed to have been ported over during Migration, but was not "fixed" after wiping and reformatting the HD using the supplied disk.
    As it appeared that my machine will be the first to have been EFFA'd, as they now have it, we can hope they come up with a fix soon.
    It does not appear to be hardware related, according to Apple Techs I am communicating with, so pushing on the card and other such things are probably not a good idea, and should be avoided.
    Interestingly enough, with the first machine I had, a workaround was possible by restarting the machine with the card already inserted, however, unfortunately, that workaround does nopt work with my current "defective" machine.
    I have also advised Sandisk.
    Hope this helps......

  • Card reader not recognized in Windows Explorer

    My Dell XPS 8500 has an internal card reader. An inserted card was always recognized as soon as it was inserted. After installing Lightroom, the inserted card is no longer  recognized by My Computer until after I start lightroom and begin the import process. I would prefer to copy my photos from the card to a chosen file on my hard drive without Lightroom's intervention. Is there a way to accomplish this?

    Are you saying Windows Explorer doesn't show the card reader as a drive letter (E: or other letter), but LR does? Please take a screenshot of the LR Import screen and Windows Explorer screens as shown below. On my system the card reader appears as drive I: in both Windows Explorer and LR's Import module:

  • 6 in 1 card Reader not found after installing Windows 8 - HP Pavillion Dv6

    I am running a dv6874ca and after installing Windows 8 the 6 in 1 card reader no longer works - the system does not read any information. I cannot find the card reader in the device manager. 
    Note: I am trying to view a Sony Pro Duo card which was possible before installing Windows 8. The only item that appears under "disk drives" within the device manager is my hard drive. 

    Try these drivers:
    ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45112.exe
    I am an HP employee.
    Regards,
    Vidya
    Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
    ***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***

  • Motorola SD Card Reader not Recognized

    Trying to use a Motorola SD Card Reader that came with a cell phone on a white Macbook (OS X 10.5.6). OS X doesn't recognize the reader itself or two different SD Cards I've tried on the the thing. Formatting for both cards was done in OS, and both can be recognized via a USB HP printer with a built in card reader.
    Interesting to note: When the card reader is plugged into a USB port, and a card inserted into the reader, the on-board LED lights up.
    The SD Card reader's model number is printed as: SYN1114A
    Any help or suggestions would be great. Thank you.
    Message was edited by: retrokat42

    I can't find anything on this specific reader save a few sales pages. Motorola doesn't seem.
    However - the reviews I read on it noted that it isn't SDHC compatible, so any SDHC card (would be larger than 2 GB) won't work on it.
    Have you checked System Profiler to see if it shows up in the USB tree?

  • Card reader not recognizing CF in leopard on new 24" Imac.. HELP PLEASE!!

    I have a new 6-in-1 card reader that my new IMac (Leopard, 24", 2.4gHz, 2gb RAM) won't fully recognize. The thing is, it recognizes it if I put an SD card in it, but not a CF card. (This is annoying because one of my cameras uses CF). The stranger thing is that if I boot XP in parallels on this IMac, XP recognizes both the SD and CF cards just fine in the reader, and the files import flawlessly. This makes me think the computer, the connection, the card, and the reader are not the problem. My Macbook also recognizes the CF card without any problems, so it's not just that the card reader isn't fully Mac compatible. Any ideas? It's super annoying and I'd rather not buy a different card reader when it seems so close to working... I can import photos through parallels and XP, but that's annoying and there should be a way to get this fancy machine to see the CF card in the reader...

    Not being able to transfer photos from CF cards using my USB2 card reader, I connected my Canon D60 camera to my MacBook using the original Canon cable. The Mac doesn't see that either and there appear to be no relevant rivers on the Canon site. Is there a problem with USB2 under Leopard? Is Apple aware of or working on this?

  • USB card reader not recognized on Intel Mac! Suggestions?

    I'm a very experienced user and own several Macs. I just replaced my PowerBook G4 with a new MacBook Pro (MBP). I used Migration Assistant to copy all files and settings and was pleasantly surprised at how well it worked.
    But the MBP doesn't recognize my USB compact flash card reader when inserted. The driver is definitely in place -- but for good measure, I downloaded and installed a fresh copy from the manufacturer. But still, no go. The LED lights up, but the drive never mounts. Yet, when I plug it into an older PowerBook (also running Tiger), iPhoto opens immediatelly.
    Is this possibly an Intel-compatibility issue? I know that applications had to be updated, but I hadn't heard that drivers like this were affected. The manufacturer (Delkin) hasn't updated the driver since 2002, but there are various ways to interpret that (could be the driver doesn't need updating, or could be negligence).
    All suggestions appreciated.
    Thanks.

    Syncopator:
    Check the Image Capture preferences to make sure iPhoto is selected as the application to open when a camera/card reader is connected. It may have been missed in the migration.
    Do you Twango?
    TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
    I've written an Automator workflow application, iPhoto dB file backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. You can download it at Toad's Cellar

  • SD card reader not functioning after update to Mavericks

    SD card reader no longer functioning after update to Mavericks

    Had the same problem.
    In Terminal, enter the command
    Killall Finder
    Worked for me - - SD card showed up when I next inserted it.

  • HP EliteBook 8560w internal smart card reader not working

    Uh! No!
    On the Elitebook 8560w, the SDCard connection points do not face up, they in fact, face down. Facing up the card does not go in at all. 
    Also...
    The SD MMC slot still does not work. I have tried every driver. I have tried putting a card in and running Windows Update. Nothing is working.
    What's up HP are you ever going to respond and fix this?

    What operating system is it? Are you sure you put the card in the correct way? [not trying to be mean here]

  • Photo Card Reader not recognized

    I have a Card Reader for SD cards that, via USB, is supposed to be used to download pictures in the LapTop (esecially when you cannot do it directly from your camera). Once I connect this Card Reader to my MacBook Pro (Mountain Lion), I cannot "see it", neither in Finder or Desktop. By the way, it happens also with some USB sticks...
    Do you know how to make it visible and allow me to download the pictures? Thanks!

    Doesn't your mac have a built in sd card reader. Try that.
    As to your problem if nothing you connect to either usb port show up in either finder or disk utility then you have a hardware problem and the system will need to go to apple to be fixed. If it is a mid 2012 model you are still in the original warranty period of one year and the repairs should be done for free under the warranty. That is unless you have somehow damaged the system.

  • USB Card Reader not recognized on new Mac Pro (late 2013)

    My Sony USB multi-card reader (model: MRW62E), which I use for SD cards mostly, works on my MacBook Pro (Retina, Mid 2012), my new iMac, and my old Mac Pro (2009), via the USB ports, but is unrecognized entirely on my new Mac Pro (late 2013). All machines are running OS X Yosemite 10.10.2. Neither the card reader, nor the cards appear at all in FCP, image capture, apple system profiler, the desktop, or disk utility. I cannot find any drivers online addressing the issue, including Sony's website.
    Perhaps an additional update for increased compatibility vis-a-vis the new Mac Pro would do the trick...

    Does the reader show up under USB in System Report?
    If the reader is working properly both the reader and an inserted card will show up.

Maybe you are looking for

  • Error while displying the data of Write-opt DSO

    Hai SAP BI Gurus, I have created Write-opt DSO with settings "Do Not Check Uniqueness of Data" CHECKED and data also loaded. Further If i try to "Display data" giving me the below dump. Short text     Field symbol has not yet been assigned. What happ

  • Interview questions and answers

    Hi all Can anybody give answers 1. What is the difference between PCR and CAP? 2. How do you run payroll? 3. How do your correct payroll? 4. If i want to include some more wage types, say bonus from today. How should i do that? 5. What is meant by pa

  • Unattended / silent installation

    Hi, I'm looking for a way to install Boot Camp 3.0 and the 3.1 update on Macs silently as a part of a Windows 7 (32- and 64-bit) deployment solution. I know the BootCamp.msi (or BootCamp64.msi) can be silently installed, but what about the drivers? H

  • Alert view with a text field

    Hi, Is it possible on iPhone to create an alert with a text field? Thanks, Nava

  • Question about Disk Utility

    I migrated my IMac I got back in May to Leopard and I was looking at the Disk Utility and noticed the Repair Disk option is the only one grayed out. Does this mean my hard drive needs a repair done on this? Tonight I got prompted to update my Keychai