Acro Reader hallucinates signature fields

I have a PDF just prepared with Acrobat 9 Pro Extended that should have no signature fields in it, and indeed going to Add or Edit Signature fields tells me I have none. Nor does Acro Reader 11.0.0 on my main 64-bit Win 7 computer see any. However, Acro Reader 11.0.3 on my other 64-bit Win 7 PC opens the PDF with a big green bar at the top claiming "Signature Fields detected". Does anyone have an idea what might be wrong and how to correct it.
Thanks for your help.

Adobe think it's a real neat idea to see a file might need signing and tell the user. The clever idea they had was to see if the word "sign" appears in the file. I hope you'll think this is as neat as the programmers at Adobe, but I have my doubts.

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I am unable to sign Adobe Reader 9 signature fields.

Hi,
I received a PDF that I need to sign digitally. However, when I try to sign the signature field, nothing happens. Specifically, when I click the field with my mouse, nothing happens.
In more detail:
1. I move my mouse over the field, and a dialog box appears saying "Unsigned signature field (Click to sign)".
2. I click the field, but nothing happens.
3. When I go to Document --> Sign --> and I view the options, all the options (such as "Sign Document" or "Apply Ink Signature") are grayed out. I have included an image to illustrate what I am saying.
It should be noted that I initially tried to do this with Adobe Reader 11. After that didn't work, I re-installed Adobe Reader 11 and tried again, but it still didn't work. Then I switched to Adobe Reader 9, and it doesn't work. Any thoughts on what's going on here?

In my quest to find out what's wrong, I also discovered that when I try to save any changes, a box appears saying: "Data typed into this form will not be saved. Adobe Reader can only save a blank copy of this form." Might the two issues be related?

Reader and Signature Fields

I work for ConnDOT, we are progressively moving towards PDF for our Engineering Drawings. Can you offer some help or direction how to get the digital signature form field operational in Reader? I know how to create a field in Acrobat Pro, but the digital signature field does not work with reader, yet the Reader help instructions says it can. Would we need a third party digital id server to manage the digital id's or could we manage digital id's internally?

Hi,
download this "enabled" sample document and navigate to the last page. The signature field there should work OK with Reader.
http://www.adobe.com/products/server/readerextensions/pdfs/contract.pdf

Reading digital Signature field ..

Hi Experts
Can anyone please help me on this..
I have created an adobe interactive form wherein i have put a digital signature field, now after the user fills up the form i need to read it through webdynpro Java. How do i read that field.
I tried to map it to String attribute in context, and then read, it came out to be null..
does anyone have a fair idea about this.., please help..
regards
~amita
Edited by: amita arora on Feb 7, 2008 5:23 AM

Hi Amita
Were you able to solve this?
Thanks
Lisha

How Can I stop signature fields disappearing on my IPAD Adobe Reader 11

Hi, I am using trial version of Adobe Acrobat XI pro. I have converted a Word document to PDF. I have added text fields, Java scripts to automatically add Todays date as default, Form Reset buttons and Signature fields. File is saved as standard save. All of the above is done in Windows 7 environment. On same computer, In Adobe Reader signature fields are visible although I do not have the means to test it. When the same File is emailed and opened on an IPAD using Adobe Reader 11.2, the signature fields are missing. I intend to have my users access the file (and 30 others like this) on an IPAD. Can someone advise how to resolve the missing signature field issue. It appears that Adobe do not help with such issues as it is not considered an installation issue.

Digital signatures are not supported on mobile versions of Adobe Reader. Other PDF viewers like Readdle's PDF Expert treat them like e-signature fields, allowing the user to draw/apply their drawn signature, but this is not the same as a digital signature. Adobe Reader for iOS allows you to add an e-signature, but it doesn't use digital signature fields for this feature. Instead, you tap the screen, choose the annotations icon, and then the signature icon.

How to make signature field work for reader users? Security settings change when doc is extended???

I've been struggling to correct a problem all week and am at my wits end. Customer service was no help as the person I spoke with could barely speak english let alone understand the problem as I explained it to him. Hoping someone here can provide some insight, here's the issue:
I'm using a Windows 7 Professional OS. I created a Microsoft Word doc and used Adobe Acrobat XI Standard to create a form from it. It automatically detected the fields, which includes a signature field. I went through fixed it all up how it needed to be and did "save as other - reader extended pdf - enable forms fill in & save in reader".
The document is a report that will be sent to a small number of people that have to fill it out, digitally sign and return and I'm assuming that most if not all of them will open the document using the free Adobe Reader. So I thought extending it is what I needed to do to make sure they could fill it out, save it to their computer if need be, and also sign digitally. The signature field was automatically added in by acrobat for me and I did not change the properties of it at all except to add a border.
When I open the form in Reader (also XI) I can fill out all the fields, save it... but not sign it. The security settings say signing is not allowed even though I went back to the original pdf form and the security settings on it say allowed for everything. I don't know how to fix this... please help!!!
I've attached some screen shots but can include more if needed...

I don't have the Enable More Tools option under Reader Extended PDF. I just tried to download the XI Pro trial version and it won't complete installation because of the standard version I already have. Any advice or workarounds you know of? Going to the boss for $$ to upgrade to Pro is what I'll consider my last resort if the issue is truly that I have to use Pro to enable more tools for reader.... I appreciate your reply though. I sat here all day yesterday fingers crossed that SOMEONE would give it a go!

How do I resolve: Field Selection dialog [Pick... button] in "Mark as read-only" section of Signed tab for Digital Signature field is not working

I am using Acrobat Pro X on Windows 7 Enterprise x64 to create a form. When I have a simple form with a few fields, I am able to use the "Pick..." button to select the fields I want to select, but in a more complex form (20 fields with 3 Signature fields) The Field Selection dialog does not work. I can make the selections, but they are not saved. Removing fields does not resolve issue. IF I start with a blank form and add a few fields, the dialog will work, but after adding more, it quits working. Reader XI is also installed.

And that is why many responders use only the custom JavaScript calculation option.
The UI for the select fields and simplified field nations are only a way to pass field names to a JavaScript function that performs the actual calculation. Sometimes these functions call other functions and pass the parameters can lead to errors in the attempted code.
I would start to learn code JavaScript for Acrobat.
The pick field dialog is for performing calculations involving sums, products, averages, minimum, and maximum. I am not sure how that would work with a digital signature. Once a signature is applied the form fields could be locked.

Reader can't sign pdf signature field

I have a problem with digital signatures in Adobe Reader. I have Adobe Acrobat 9. I am including a form with multiple signature fields in a pdf portfolio. This portfolio is circulated to collect signatures from users in different departments, some have Acrobat and some have Reader only. I make sure that features have been extended for Reader. Most of the time they are okay. But every once in a while (at least once or twice per week) I get a user telling me they can't sign. No message or error of any kind, just a quick blink but no signature. As a work-around I've had to save a copy and re-extend features. This can be time consuming when there are a few documents I need to circulate. Please help.

Beto,
Just make sure that you application server's clock and the User's machine's clock are properly synchronized.
Clock synchronization problem might also cause this issue. [Your network administrator caould resolve this time synchronization issue]
Nith

Can't sign signature fields in Adobe Reader XI

Using Adobe Acrobat X (not the Pro edition!) Dutch (NL) Language Edition I created a document with two signature fields. Afterwards I tried to save as "Reader Extended". (The only option I found under "Save As" that looked similar to this command in my Dutch language version was "Uitgebreide PDF Reader" (this means "Extended PDF Reader") and then "Formulieren inschakelen en opslaan in Adobe Acrobat". This last option means literally "Enable forms and save in Adobe Acrobat".)
When I opened the document in Adobe Reader XI (Dutch version again), the two signature fields are clearly visable, but do nothing when I click on them.
I've Googled extensively and also read the other topics on this FAQ which deal with similar problems, but to no avail... Any ideas on what I am doing wrong?
Regards,
KVD

After doing more testing, the Page Open event works in Reader but is very slow updating the result page that has the code and uses the Page Open event.
In Acrobat happens instantly, but in Reader takes a loooong time, sometimes seems that doesn't even update, as it takes forever. Wonder if my Reader's settings are screwed up?
Basically you have two pages, page one with a 4-choice radio button and, page two with a text field to report the value of the selected button choice.
Page two has the following code as Page Opens:
var buttonV = this.getField("Group1").value;
getField("Text1").value = buttonV;

Adobe Reader 9, Form Fields, Digital Signature

I have already posted this in Adobe Reader forum and had no replies... probably the wrong area...
We are a software company and we are developing a simple application, as follows:
Any number of pdf documents are provided by a third party (our customer / customers). Each form contains any number of fields and a digital signature field.
Our application must fill the fields with values obtained by a back-end database
Using Adobe Reader 9, our application must display each pdf document filled in step 2, for users to sign using a Topaz tablet.
The "blank", original pdf document can be easily completed by hand and signed using the Topaz tablet - thanks to the Adobe Reader plug-in.
Also, we can quite easily fill all the doument's fields using the popular iTextSharp libraries - we extract relevant data from our back-end database, we set the field values, and we display the document in Adobe Reader 9 (note that after filling the form, we have experimented with "flattened" and "non-flattened" documents....with the same results)...
Here we start having some problems:
As soon as the "filled" document is displayed in Adobe Reader, the message "This document enables Reader capabilities that are no longer enabled in this Reader version." is displayed. And the signature field is disabled and the Topaz plug-in is never invoked.
It seems that the simple task of programmatically filling the form with data.... disable the most important feature of the form (the signature line).
Unfortunately, my knowledge of the Adobe product line is somewhat limited....
After hours of research I think I understand why (even though I find the behavior incredibly strange and restrictive). I still would like, if possible, summary and clear information on what we (and/or the provider of the pdf forms) need to do to accomplish the goal of our application.
Thanks in advance for any suggestion.
Giorgio

jmo here
In context of your description, use of Acrobat Pro to "enable" PDFs for use by Adobe Reader appears to be contrary to the Acrobat EULA (if nothing else, the "500" limit for forms).
If that's the case then I suspect your only option would be LiveCycle ES.
Back down the Forum's timeline, someone mention $50K for a seat.
But LC ES has many variations (modules if you will) so the price point may be higher.
Basically, it is expensive (although worth the $$ to the IRS and other large entities).
Worth noting are the posts in this forum that allude to Adobe's legal actions taken against those who have, it seems, violated the Acrobat EULA.
If your client(s) are associated with a corporate entity they may be exposed to legal "road hazards"; but, that's speculative, eh?
Regardless, it does sort of appear that you may be on thin ice vis-a-vis "enable" of PDFs for use by Adobe Reader.
Be well...

When filling a Digital Signature field from a mobile app, signature does not show Reader or Acrobat

Scenario :
1. Receiving a pdf form with digital siganture field.
2. Signing form using various pdf apps. " PDF EXPERT for iPad/iPhone"
3. After signing and emailing the document, opening in reader or Acrobat, the signature does not display but the field is gone, as if it was signed.
* Is reader /acrobat requiring a validation that it is not receiving to show the signature?
Did verify that the signature shows in Chrome, using chromes default pdf viewer.

New Feature came in the last update.
Here is the reference material to disable it:
Signing with EchoSign
These preferences allow IT to remove signing options from the product's user interface.
http://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/FeatureLockdown.html?zoo m_highlight=echosign#idkeyname_1_6294
Summary table
bEnableEchoSignDetection
Displays the Document Message Bar when a blank signature field is detected.
bEnableFillSig
Specifies whether to remove the Sign Now panel from the Sign Pane.
bEnableSignPane
Specifies whether to remove the Sign task pane button from the toolbar.
bEnableEchoSignDetection
Top>FeatureLockdown>Signing with EchoSign>bEnableEchoSignDetection
Data type
boolean: DWORD value > REG_DWORD
Default
1
Version #
11.0.03
Lock Path
HKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cServices
Summary
Displays the Document Message Bar when a blank signature field is detected.
Details
When enabled, the product tries to detect if a document may need to be signed. If the words "Sign" or "Signature" are detected next to any line, a document message bar appears with an "Open Sign Pane" button. Possible values include:
0: Don't detect signature fields.
1: Do detect signature fields.

Can a signature field created by Acrobat V7 be signed in Reader V9? How?

PDF's with signature fields created within Acrobat version 7 when opened in Reader version 9 do not have signing enabled. Is it possible to enable Reader signing in Acrobat?

In order for Reader to be able to sign a digital signature field, the document has to have the corresponding usage right applied. Acrobat 7 is not able to apply this usage right. The first version that could is Acrobat 8 Pro.

Reader XI, sign a existing signature field

I´m trying to sign a PDF file that have digital signature field.
In Reader 10 when i click in the Sign button, the signature is placed in the signature field that is enabled (visible or invisible field).
In Reader 11 is possible to do this? What i have seen is that i have to double click the field to open the Sign Document dialog box.

Thank you for your response.
I have read the documentation, twice. I am starting to think the documenation was created as a joke. A cruel, cruel joke.
The documenation does not provide a clear enough picture on how to use the JSO bridge, or the setFocus, for that matter, within VBA.
When I try and do jso.getField("fieldname").setFocus() within the VBA script it stops at the line and gives error "Operation Failed"

Adobe Acrobat Reader Signature Field not Accessible

I created a form using Adobe Acrobat Pro XI. It has a signature field. The security settings are off, and according to Pro, all abilities including adding a signature are allowed. When I open the document in Reader XI, I cannot sign it. The Sign tab is available, but all options in that tab are grayed out. I cannot double click on the field or click the signature icon. What settings am I missing?

Here are three documents that i down loaded, there are others
John Buckley
5 Sunmead Walk
Cherry Hinton
Cambridge
CB1 9YB
07411142946
0845 3881751
[email protected]
www.cambridgeriskmanagement.com
Cambridge Risk Management Limited is a trading name of Comply UK Cambridge

When i try to click on signature field to digitally sign in adobe reader version 9.5 , it does nothing. please explain

when i click on signature field to digitally sign, in adobe reader version 9.5 , it does nothing. please explain and help.Urgent

Hi,
2 things:
1. Assuming your script is original - it is not asking for a TXT file till it is found in expected location. You can choose between 2 solutions:
to remove FindChangeList.txt from FindChangeSupport folder ==> script will ask for another file
to override this file by your query ==> script will not ask but execute your query
2. You can see greyed TXT files in Script Panel since this panel shows executable files (script's formats)
Jarek

Acro Reader hallucinates signature fields

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