Acrobat 8.1.2 no longer prints to PDF

When a normal user logs in and tries to print anything to pdf we get an error message that says "Acrobat PDF: Access is Denied" and the PDF does not get created. But when an administrator logs in it will print to PDF with no problems. Has anyone else had this problem and found a solution other than making users administrators on the PC.
Also note that this problem only occurs on computers that have Adobe Acrobat Pro 8.1.2 AND Adobe Illustrator CS3. Computers without Illustrator operate properly.

In doing some more research I think I figured out the problem.
It looks like they changed the registry location for the "Adobe\Acrobat Distiller\8.0\PrinterJobControl" key from the User to the Local Machine. But, the installer doesn't create the key under HKLM, so the "Adobe PDF" printer doesn't work at all for a normal user. Once an Administrator uses the printer, the key is created, and then the user gets the "Access Denied" error, because they don't have permission to make changes in that key. If you grant users "Full Access" to that key in HKLM, it starts working for normal users.
In previous version of Acrobat (version 7) this key was located in HKCU, and there were no problems.
I'm doing final testing now, but I am pretty sure this will solve the problem for me. I hope it helps others.

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Thank you for your reply. I have several printers available on our network,
the program doesn't even go as far as allowing me to select a printer. I am
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Stan Reznicek
WinWholesale
3110 Kettering Blvd
Dayton, OH 45439
937-294-4249
[email protected]

Acrobat Pro XI Mac won't print a .pdf file, but Apple Preview will print correctly

Hello,
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I just found this solution on another board, I tried it (I removed the same file listed below) and it worked for me....
Safari won’t save or print PDFs: how to fix
:: Tuesday, January 29th, 2013 @ 5:29:46 am
:: Tags: Computers
If Safari won’t save or print PDFs (but views them without any problems), you probably have an Adobe PDF plug-in installed. In Safari, go to Help->Installed Plug-ins and do a search for “PDF.” If you have anything with “PDF” in it other than “WebKit built-in PDF,” that is probably the culprit.
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I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial printer. You can do this at http://h30499.www3.hp.com/hpeb/
I have provided the Product Support & Troubleshooting. Select your printer from the list.
I hope this helps.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Greetings, All,
(I had this problem months ago too, but it went awayApple Update?)
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Wow! At least it's not just me!
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Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
Additional Information 3:    0a9e
Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

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I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial printer. You can do this at http://h30499.www3.hp.com/hpeb/
I have provided the Product Support & Troubleshooting. Select your printer from the list.
I hope this helps.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Hi,
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This forum is actually about the Cloud, not about using individual programs
For product specific questions you will do better in the specific product forum
If you start at the Forums Index http://forums.adobe.com/index.jspa
You will be able to select a forum for the specific Adobe product(s) you use
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http://forums.adobe.com/community/acrobat

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What OS are you running? Do you see the PDFMaker toolbar?

As of yesterday, I can no longer print ANY pdf's.

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Good day astryian,
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Adobe Technical Response Team

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Dear user,
I would like you to first check your Print Quality parameter from 'Properties'->'Layout'->'Advanced'->'Graphic'->'Print Quality'. You must have more dpis to get better output. Also check the resolution of Transparency Flattener preset from 'Advanced'->'Output'->'Transparency Flattener'.
If possible, Can you please forward us the original and output PDF at [email protected]
Looking forward to resolve your issue.
Thanks

Acrobat 8.1.2 no longer prints to PDF

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