Acrobat 8.1.3 requires two double clicks to open a file

Our agency has a VB app that uses adobe to pull up files routinely (for many employees I support they use this app to pull up dozens of documents a day).
Use to be that when you want to pull up a PDF file from the VB app you double clicked once and the PDF came right up. Now you double click and it brings adobe to the forefront (if not already started) or it will just sit there in the background (if adobe was already started before), and then you have to go back to the VB application and double click on the document name again before it will pull up in the Adobe program in a second adobe window. Only staff with the 8.1.3 update have this issue, those with 8.1.2 do one double click and the document comes right up.

I would recommend going to the Help>Repair and then repeating with Help>Updates. I am assuming the process is the same on the MAC as the PC.

Similar Messages

  • Windows Server 2008 R2 clients can't double click to open Office files

    Let me start by saying I don't know too much about Server 2008.
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    The file Normal.dotm cannot be opened because there are problems with the contents.
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    Word cannot open the existing file. (Normal)
    and then Word stops responding.
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    2.  Desktop icons flicker, rearrange themselves, and even disappear completely at times.  I do not know what causes this, but I do believe this is a server issue.
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    Sometimes I get that error for 3-4 different directories.
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    I logged onto my account from a different computer and double-clicking to open the files worked fine on that computer.  Both computers running Windows 7 Pro 64-bit and Office 2010 Pro.  So that limits it to this machine and my bosses machine.
    Since you can't create a shortcut for something on the desktop, I created a new folder on the desktop and put the files in that folder.  From there I created a shortcut and put that on the desktop.  That worked!
    However, that's just a band-aid.  I need to fix this problem sooner than later. 
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    Hi AxEheaD15,
    If  the Desktop or the My Documents folder is redirected to a network location, Office applications may exhibit  the similar issues .
    For details please refer to following link:
    http://support.microsoft.com/kb/2816253/en-us
    Best Regards
    Elton Ji
    We
    are trying to better understand customer views on social support experience, so your participation in this
    interview project would be greatly appreciated if you have time.
    Thanks for helping make community forums a great place.

  • Can't double click to open PDF files

    Within the past two weeks I'm getting this odd error where I can't open a PDF file by double clicking it. I get an error saying "This action is only valid for products that are already installed"
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    I tried uninstalling and reinstalling the Reader, but I'm getting the same error.
    Any help is much appreciated!

    Hi AxEheaD15,
    If  the Desktop or the My Documents folder is redirected to a network location, Office applications may exhibit  the similar issues .
    For details please refer to following link:
    http://support.microsoft.com/kb/2816253/en-us
    Best Regards
    Elton Ji
    We
    are trying to better understand customer views on social support experience, so your participation in this
    interview project would be greatly appreciated if you have time.
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  • Did the double click to open a file or folder go away with the Magic Mouse?

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    Okay, I am officially embarrassed. I thought I had changed enough things around to see if I could get this to work. I had the “Double-Click’ in the preferences set to the far right to be “fast,” the same way I have “Tracking”and “Scrolling,” and those two work fine.  I decided to move the slider to the left a bit and it now works. So, if anyone else has this problem – here’s the solution!
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  • Jtree, Double Click to open a file

    Here is what I have so far:
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  • Double click to open .sql files with sql developer on mac osx

    hi,
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    Hello,
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    I'm on Windows 7, 64 bit, but the environment may not necessarily be the cause.
    Regards
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  • My email preview pane is blank on my Air.  Not on my iPhone or my iPad.  Just the Air.  Started two days ago.  I didn't change anything.  I can double click and open the email.

    My email preview pane is blank on my Air.  Not on my iPhone or my iPad.  Just the Air.  Started two days ago.  I didn't change anything.  I can double click and open the email.

    Back up all data. Rebuild the mailbox.

  • Why does the Back button require two mouse clicks?

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  • Simply put, I do not like like the new color coding "dots" and I do not like having to press the Command key before double clicking to open files in a new window. How hard would have been to include the old version of these two features?

    Simply put, I do not like like the new color coding "dots" and I do not like having to press the Command key before double clicking to open files in a new window. How hard would have been to include the old version of these two features?

    Apple - Mac OS X - Feedback

  • Have trouble double clicking on a second file to open

    There are really two problems here:
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    Brett,
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      1.       Right-click the file or folder, click Properties, and then click the Security tab.
      2.       Click Advanced, and then click the Owner tab.
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      5.       Click OK, and then click Yes when you receive the following message:
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       ·         An administrator can take ownership of any file on the computer.
       ·         Assigning ownership of a file or a folder might require you to elevate your permissions using
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    - Mandhir

  • Double click to open CSV and TSV in Excel 2013

    We have someone (John Doe) that would like to open TSV (tab delimited text file) files automatically in Excel without using the import wizard.
    Our goal: Basically the file is provided by a website (an export of data) and it downloads to the temp file location, then have it open in Excel automatically.
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    If we double click on a TSV file on John's computer it opens excel, but goes right to the option to open a blank workbook. None of the tsv data comes in.  Unfortunately Jane does not recollect how this started working on her computer. I have compared
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    Any ideas on this would be greatly appreciated.
    Thank you
    90% of the laws are made because of 10% of the people.

    THat sounds like a track pad issue - check you track pad preference settings
    LN

  • How do I get iTunes to ONLY open in Mini Player? I don't want the entire iTunes interface opening when I double click on an Mp3 file.

    How do I get iTunes to ONLY open in Mini Player? I don't want the entire iTunes interface opening when I double click on an Mp3 file.

    Over 6000 people have downladed the script to get around this after a fashion. Is it still required?

  • Why does double clicking not open desktop folders?

    After installing OpenOffice, my Mac Mini suddenly lost the ability to open desktop folders by double clicking.
    Open Office does not have a de-installer that I can locate.
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    Thank you!

    You may have to log out and back into your account, or restart the computer, for the system to work correctly after a software installation; at times one could also try other things in what may be an exercise in futility just in case something comes from any frustration and accidentally helps resolve any issue that may be in hiding...
    The 'safe boot' and 'repair disk permissions' and other antics sometimes will work to scare the gremlins out of a testy Mac. Or, perhaps it really is as simple as the man says. Adjust the mouse/trackpad in system preference? Could be the settings changed and it may be trying to interpret your clicks too fast.
    I'd not tried 'open office' but some time ago did try the NeoOffice version and it was OK. Then again, so was old AppleWorks back in the day; unless you require some kind of need to parrot MS Office regularly.
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  • Double-click running of video files has stopped working in Snow Leopard

    Just updated to Snow Leopard and now I can't run QuickTime via a double click on a video file in an iPhoto 08 event. If I use Show File to bring up the Finder, then I can run with QuickTime X. Who wants to do that every time??
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    Simon

    It's a bug introduced with SL. Send a report of the problem to http://www.apple.com/feedback/iphoto.html.
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  • InDesign crashes every time you double click to open an .indd file on Windows system

    InDesign crashes every single time you double click to open an InDesign file and has done so since replacement of the original version of InDesign introduced in the Creative Cloud launch.  Does anyone else have this problem?  I'd say it was unique to my system if I hadn't experienced the issue repeatedly on several different systems now.  You have to relaunch InDesign which then opens the file from recovery, so it saw the file you tried to launch in the first place.  This leads me to believe the problem lies with the file association registry of InDesign inside Windows systems.  I find it unbelievable that this problem still exists and remains unreported and that a solution hasn't been implemented by Adobe to rectify the issue.
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    Pat Doyle

    Hi Michael,
    I'll give it a go.  Don't really like messing with the registry on Windows boxes.  Yes you can do it, but it can end up being a case of the operation was a success, but the patient died.
    Just was rather hoping someone else had already experienced this problem and posted the registry tweak.  Didn't want spend hours reinventing the wheel.  Not because I'm lazy, but I have so many demands on my time that resolving a minor issue that effects me only seems like it should be pretty low priority.
    The system I'm using is brand new, but the problem seems to have followed me regardless which may indicate that it is seated in my synchronization information somehow.  Really don't know how that could happen as I'm not an Adobe engineer or have the remotest idea where to even start looking.  So I think I'll mark your suggestion as the "Answer" and just learn to live with it.
    Windows eh! Can't live with - can't live without it.  I'm sure Mac can be just as temperamental. Just have to chalk this one up as being just another ghost in the machine.
    Thanks for all the advice you have kindly offered, much appreciated.
    Cheers,
    Pat Doyle

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