Acrobat 9.31 / Browser Plugin - Printing Color PDF as Black and White?

I have an interesting issue for the masses. For a couple of our users (it encompasses both Windows XP x64 and Windows 7 x64), they are having an issue where when they attempt to print a PDF directly from Acrobat's browser plugin (in this case, IE8 is the browser), and attempt to print a color PDF to a color printer, the PDF comes out in black and white.
Here's some other consistents:
* Printing to a network printer, using the print driver Canon C5180-H1 Ver.2.0JM. The problem spans across two different print servers (we use a different one for XP clients and 7 clients, but the driver is the same)
* When the user clicks on "Print As Image", it does work (but doesn't look quite as good)
* When the user saves the PDF to a file and then opens it in the full Acrobat 9 Pro application, it does work (but this is a bit annoying)
Can anyone suggest some other things I should check and/or reasons that this might be happening? I'm at a total loss to explain it but will happily accept suggestions on ways to fix it.
Thanks!

Following up to see if anyone has some solid ideas on how this might be happening.
Thanks!

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Print Production << where is this in XI...?

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It seems to me I was able to do this with a previous version of Acrobat, but so much has changed with the interface, I couldn't find where to do this in Acrobat X.
I originally created a color document in InDesign and exported it as a PDF to send to the printer.
Next thing I know, they needed it quickly changed to black and white.
I would have saved a lot of time if I could have found how to do it from Acrobat rather than having to change everything in InDesign.

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Autogyro wrote:
Charles Dyer wrote:
Apple didn't make the drivers. Apple doesn't make printer drivers and has not done so since they stopped making their own printers. HP made the printer drivers for that device. Apple merely publishes HP's drivers.
OK, but still, they built the poorly made HP drivers in their OS.
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I'll try to keep this breif, but it may take a little while to explain. I've been getting a problem with PSE 9.0 where an image or layer that is in color suddenly turns black and white when I paste it into an open file. It's a lot easier to explain with pictures, so here you go.
Figure 1
Figure 2
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Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

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Ledted wrote:
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Acrobat 9.31 / Browser Plugin - Printing Color PDF as Black and White?

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