Acrobat 9.5.5 multiple .pdf files open without toolbars displaying

Recently, I noticed that, when I open one .pdf file, all toolbars I have selected as customized are displayed.  But, upon opening additional ,pdf files, those files do not display my toolbars at the top - only the file menu shows up.  If I try to close the limited toolbar files, I get the error "Adobe Acrobat 9.5 has stopped working," and the programs aborts.  I've searched the web to no avail for a solution.  My work requires I have multiple Adobe files open, but these additional files have extremely limited functionality without the toolbars.
Event Viewer indicates the following errors:
Faulting application path: C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat.exe
Faulting module path: C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat.dll
I'm running Win 7 Pro 64-bit, on Intel i7, with 14 GB RAM, 224GB SSD/68 GB free.  My system should more than amply support the application.
My thought is a recent Adobe update or Windows update caused this anomaly.  Has anyone else experienced this issue?  Please advise - I'm desperate for a resolution.  Thanks.
Message was edited by: psoberg
Update - when you select View -Toolbars on the additional files, all the customized toolbars are check-marked, so they should be displaying.  But, they don't.

Bill@VT,
Thank you for your reply.  Your recommendation is not the issue for sure.  I had tested by opening numerous files on my system, which I know are not secure.  The first file opened with all toolbar functionality, and the rest of the files opened in limited view.  These are files I've created and opened numerous times in the past with no issues, until recently.
I've since installed Adobe Pro XI Trial, as well as a couple other .pdf maker apps.  I had already remove Adobe Pro 9.5.5, so I can't reinstall while I have XI on my system - the installation aborts.  My assessment, after spending hours researching it, is that there's a conflict in my OS and 9.5.5.  At this point, I have to cut my losses (time & billable hours) and move onto a more stable, dependable application.  It's probably not going to be an Adobe product, sad to say.  Too many issues, too little accessible and timely support.
I am grateful for your input in my scenario. Have a splendid day/evening!

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