Acrobat 9 Context Menu removed by Auto Update

I have Acrobat 9 installed on a Windows 8 64-Bit system and from the Explorer context menu has been removed by the latest update (i.e. combine files).  I removed Acrobat and reinstalled it from the CD as a sanity check, and the context menu was there in 9.0 and 9.2, but the next automanted update brought it to 9.5.4 and the context menu was removed.  From the web, there's supposed to be a contextmenu.dll registered under the "Arcrobat Elements" directory - it was there in 9.0 and 9.2, but after the update to 9.5.4, the directory was removed.

Moving this discussion to the Acrobat Installation & Update Issues forum.

Similar Messages

  • Context Menu removed by 9.5.4 Update

    I have Acrobat 9.0 Pro installed on a Windows 8 machine (Pro 64-bit) and noticed the context menu (combine files) was removed by the 9.5.4 update.  As a sanity check, I removed the program (needed adobe cleaner - did not appear on installed programs) and reinstalled from CD.  Context menu OK.  First auto update was to 9.2.0.  Conext menu OK.  Next auto update was to 9.5.4.  Context menu removed, and the Acrobat Elements directory also disappeared.

    Moving this discussion to the Acrobat Installation & Update Issues forum.

  • Acrobat 9 Context Menu Disappeared!!!

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  • Acrobat X Context Menu

    Hello,
    some days ago I installed Acrobat X coming from Acrobat 9.
    With Acrobat 9 I could use the conext menu in the windows explorer to creat of some files a pdf file.
    Now with the X Version there isn't any context menu in the windows explorer from Acrobat.
    Is there a solution to solve this problem?
    Thank you

    do the following to see if you get them back
    register the Contextmenu64.dll (if on a 64bit system)
    located in C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat Elements
    Open a command prompt as an administrator
    type:
    cd C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat Elements
    hit return
    type:
    regsvr32 Contextmenu64.dll
    hit return
    check if these context menu's have returned for supported files.
    I had the same issue and this worked for me.

  • After you install the Acrobat X 10.1.10 update on 64-bit Windows 7, the Acrobat context menu choice is corrupted on Windows Explorer.

    Apparently this is a recurrent bug with updates, e.g. some people had problems with an older update too (Acrobat X context menu missing | 64-bit Windows 7)
    Running:  regsvr32 "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat Elements\ContextMenu64.dll"
    reports success, but nothing changes, the Windows Explorer context menu still shows blanks for Acrobat/no text  (though clickable and launches Acrobat)  Other context items are fine.
    Any help is greatly appreciated.  Thanks, J

    Hi Jed27,
    Please try repairing Acrobat and check if it rectifies the issue.
    Regards,
    Rave

  • Adobe Acrobat XI Pro Context Menu is missing Windows 8

    Hi there,
    I've just installed acrobat XI and I found that the context menu (convert to pdf, combine files...) is missing. Does anyone know how to put it back?
    Cheers!

    Did you try this KB document already?
    Acrobat X context menu missing | 64-bit Windows 7

  • Acrobat 7.0: how to download critical updates after reinstall?

    We have a legal version of Acrobat 7, version 7.0.0, bought and downloaded via the Adobe website.
    I still do have the original installer and did use it to reinstall Acrobat after a software crash. But there have been a few critical security updates in the past, which updated Acrobat to version 7.0.11 or 7.11 or so (I don't remember exactly). These updates were handled automatically from within Acrobat at that time via its auto-updater. However, today that auto-updater does not find these updates anymore. Nor are they available from my account at the download-section on the Adobe website (where the original installer still is available, but that one I already have).
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    Upgrading to Acrobat 10 (or whatever) is no option, since this computer is too old and too slow. So I want to stay with Acrobat 7.x.x, but I would like to update it to its last stable state.
    Thanks.
    Geert

    This is exactly what I was looking for, thanks.
    What would be the best way to install these updates, in order to get all corrections? Take the last cumulative update (7.1.0 if I am correct? Or is it 7.05, this is not totally clear), and then install all remaining incrementals one by one? Should I restart the computer after each update, or just do them in one big shot?
    By the way, I am using Windows indeed on this computer (Windows 2000, English).
    Thanks a lot,
    Geert

  • Windows Explorer folder context menu crash

    Hello, On a PC running Windows 7x64 Ultimate,  Windows Explorer closes with a
    "Windows Explorer has stopped working" message, and needs to be restarted.
    It quits when I right click on a folder, while right clicking on a file doesn't cause it
    to quit. So far I've tried:
    Uninstalling and reinstalling graphics drivers, SVC scan, malware scans, virus scan,
    hijack this, safe mode, clean boot, shexview,  shmnview, reliability monitor, and event
    viewer. I could use some help with what shell extensions to modify, if that is
    even the problem.  Thanks
       Event Viewer Windows applications log has entries for event ID 1000 error,
    with these details:  
       Explorer.EXE
       6.1.7601.17567
       4d672ee4
       SHELL32.dll
       6.1.7601.18517
       53aa2e07
       c0000005
       0000000000050506
       13d4
       01cfff64b8cef67f
       C:\Windows\Explorer.EXE
       C:\Windows\system32\SHELL32.dll
       0639a5f1-6b59-11e4-9316-5404a64c920b
    Non-Windows context menu entries  from shexview-x64 ==================================================
    Extension Name    :
    Disabled          : No
    Type              : Context Menu
    Description       : 7-Zip Shell Extension
    Version           : 9.20
    Product Name      : 7-Zip
    Company           : Igor Pavlov
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Program Files\7-Zip\7-zip.dll
    CLSID             : {23170F69-40C1-278A-1000-000100020000}
    File Created Time : 11/18/2010 9:08:50 PM
    CLSID Modified Time: 1/28/2014 4:45:12 PM
    Microsoft         : No
    File Extensions   : *, Directory
    File Attributes   : A
    File Size         : 86,016
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
    Extension Name    :
    Disabled          : No
    Type              : Context Menu
    Description       : Backup Shell
    Version           : 8.2.0.21
    Product Name      : Backup
    Company           : Symantec Corporation
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\buShell.dll
    CLSID             : {F7CAA2A1-67A2-44BB-B20F-202FD8EB1DAB}
    File Created Time : 10/3/2014 9:10:50 AM
    CLSID Modified Time: 4/5/2014 7:47:01 PM
    Microsoft         : No
    File Extensions   : *, Folder, opensearchfilefolderresult
    File Attributes   : AR
    File Size         : 2,657,632
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
    Extension Name    : AccExt Class
    Disabled          : No
    Type              : Context Menu
    Description       : Core Sync
    Version           : 1.3.1.405
    Product Name      : CoreSync
    Company           :
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSyncExtension\CoreSync_x64.dll
    CLSID             : {2A118EB5-5797-4F5E-8B3D-F4ECBA3C98E4}
    File Created Time : 9/26/2014 2:41:22 PM
    CLSID Modified Time: 11/3/2014 11:56:29 AM
    Microsoft         : No
    File Extensions   : *, Folder, opensearchfilefolderresult
    File Attributes   : A
    File Size         : 1,021,088
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
    Extension Name    : Acrobat Elements Context Menu
    Disabled          : No
    Type              : Context Menu
    Description       : Adobe Acrobat Context Menu
    Version           : 11.0.0
    Product Name      : Adobe Acrobat Elements
    Company           : Adobe Systems Inc.
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat Elements\ContextMenuShim64.dll
    CLSID             : {A6595CD1-BF77-430A-A452-18696685F7C7}
    File Created Time : 9/23/2012 7:43:36 PM
    CLSID Modified Time: 8/23/2013 8:36:01 PM
    Microsoft         : No
    File Extensions   : *, Folder, opensearchfilefolderresult
    File Attributes   : A
    File Size         : 2,288,288
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
    Extension Name    : ContextMenuHandler Class
    Disabled          : No
    Type              : Context Menu
    Description       : Apple Photostreams UI Shell Extension
    Version           : 7.15.7.1
    Product Name      : iCloud Control Panel
    Company           : Apple Inc.
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Program Files\Common Files\Apple\Internet Services\ShellStreams64.dll
    CLSID             : {89D984B3-813B-406A-8298-118AFA3A22AE}
    File Created Time : 8/11/2014 10:53:42 AM
    CLSID Modified Time: 10/31/2014 10:56:07 PM
    Microsoft         : No
    File Extensions   : *
    File Attributes   : A
    File Size         : 1,130,280
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
    Extension Name    : DropboxExt
    Disabled          : No
    Type              : Context Menu
    Description       : Dropbox Shell Extension
    Version           : 1.0.0.24
    Product Name      : Dropbox
    Company           : Dropbox, Inc.
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Users\Paul\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll
    CLSID             : {FB314ED9-A251-47B7-93E1-CDD82E34AF8B}
    File Created Time : 6/24/2014 5:04:54 PM
    CLSID Modified Time: 7/23/2014 7:36:21 AM
    Microsoft         : No
    File Extensions   : Directory\Background, *, .lnk, Directory, lnkfile
    File Attributes   : A
    File Size         : 164,760
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
    Extension Name    : GDContextMenu Class
    Disabled          : No
    Type              : Context Menu
    Description       : Google Drive shell extension
    Version           : 1.18.7821.2489
    Product Name      : Google Drive
    Company           : Google
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Program Files (x86)\Google\Drive\contextmenu64.dll
    CLSID             : {BB02B294-8425-42E5-983F-41A1FA970CD6}
    File Created Time : 10/21/2014 5:52:26 PM
    CLSID Modified Time: 11/9/2014 9:18:01 PM
    Microsoft         : No
    File Extensions   : *, .lnk, Directory, lnkfile
    File Attributes   : A
    File Size         : 141,640
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
    Extension Name    : IEContextMenu Class
    Disabled          : No
    Type              : Context Menu
    Description       : Norton Internet Security Shell Extension Module
    Version           : 21.6.0.32
    Product Name      : Norton Internet Security
    Company           : Symantec Corporation
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\NavShExt.dll
    CLSID             : {FAD61B3D-699D-49B2-BE16-7F82CB4C59CA}
    File Created Time : 10/3/2014 9:10:50 AM
    CLSID Modified Time: 4/5/2014 7:47:02 PM
    Microsoft         : No
    File Extensions   : *, Drive, file, Folder, opensearchfilefolderresult
    File Attributes   : AR
    File Size         : 267,080
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
    Extension Name    : Incinerator Context Menu Handler
    Disabled          : No
    Type              : Context Menu
    Description       : iolo Incinerator ®
    Version           : 12.5.0.86
    Product Name      : Incinerator
    Company           : iolo technologies, LLC
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Windows\system32\Incinerator64.dll
    CLSID             : {E8215BEA-3290-4C73-964B-75502B9B41B2}
    File Created Time : 6/28/2013 5:46:02 AM
    CLSID Modified Time: 2/12/2014 9:54:22 AM
    Microsoft         : No
    File Extensions   : *, .lnk, Directory, lnkfile
    File Attributes   : A
    File Size         : 2,155,152
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
    Extension Name    : Incinerator Junction Point Context Menu Handler
    Disabled          : No
    Type              : Context Menu
    Description       : iolo Incinerator ®
    Version           : 12.5.0.86
    Product Name      : Incinerator
    Company           : iolo technologies, LLC
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Windows\system32\Incinerator64.dll
    CLSID             : {9081C77F-9FAF-4551-A878-10A4249CD1FA}
    File Created Time : 6/28/2013 5:46:02 AM
    CLSID Modified Time: 2/12/2014 9:54:22 AM
    Microsoft         : No
    File Extensions   : .SendToIncinerator
    File Attributes   : A
    File Size         : 2,155,152
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
    Extension Name    : MShellExtMenu Class
    Disabled          : No
    Type              : Context Menu
    Description       : MagicISO Shell Extension Module
    Version           : 5, 3, 0, 198
    Product Name      : MagicISO Shell Extension Module
    Company           : MagicISO, Inc.
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Program Files (x86)\MagicISO\misosh64.dll
    CLSID             : {DB85C504-C730-49DD-BEC1-7B39C6103B7A}
    File Created Time : 10/4/2014 6:41:04 PM
    CLSID Modified Time: 10/4/2014 6:41:05 PM
    Microsoft         : No
    File Extensions   : *, Directory, Folder, opensearchfilefolderresult
    File Attributes   : A
    File Size         : 43,520
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
    Extension Name    : NVIDIA CPL Context Menu Extension
    Disabled          : No
    Type              : Context Menu
    Description       : NVIDIA Display Shell Extension
    Version           : 344.65
    Product Name      : NVIDIA Shell Extensions
    Company           : NVIDIA Corporation
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Windows\system32\nvshext.dll
    CLSID             : {3D1975AF-48C6-4f8e-A182-BE0E08FA86A9}
    File Created Time : 11/13/2014 11:57:26 AM
    CLSID Modified Time: 11/13/2014 12:03:23 PM
    Microsoft         : No
    File Extensions   : Directory\Background
    File Attributes   : A
    File Size         : 61,640
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
    Extension Name    : RUShellExt Class
    Disabled          : No
    Type              : Context Menu
    Description       : Revo Uninstaller Pro Extension
    Version           : 1.0.0.3
    Product Name      : Revo Uninstaller Pro Extenison
    Company           : VS Revo Group
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Program Files\VS Revo Group\Revo Uninstaller Pro\RUExt.dll
    CLSID             : {2C5515DC-2A7E-4BFD-B813-CACC2B685EB7}
    File Created Time : 6/28/2013 8:26:20 PM
    CLSID Modified Time: 6/28/2013 8:26:21 PM
    Microsoft         : No
    File Extensions   : .exe, .msi, exefile, Folder, opensearchfilefolderresult
    File Attributes   : A
    File Size         : 123,120
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
    Extension Name    : Spybot-S&D Explorer Integration
    Disabled          : No
    Type              : Context Menu
    Description       : Windows Explorer context menu integration
    Version           : 2.3.39.113
    Product Name      : Spybot - Search & Destroy
    Company           : Safer-Networking Ltd.
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Program Files (x86)\Spybot - Search & Destroy 2\SDECon64.dll
    CLSID             : {44176360-2BBF-4EC1-93CE-384B8681A0BC}
    File Created Time : 11/2/2014 6:40:12 PM
    CLSID Modified Time: 11/2/2014 6:40:13 PM
    Microsoft         : No
    File Extensions   : *, Folder, opensearchfilefolderresult
    File Attributes   : A
    File Size         : 484,304
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
    Extension Name    : STKContextMenu Class
    Disabled          : No
    Type              : Context Menu
    Description       : Send to Kindle Context Menu dll
    Version           : 1,0,1,240
    Product Name      : Send to Kindle
    Company           : Amazon.com, Inc.
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Program Files (x86)\Amazon\SendToKindle\stkContextMenu_240.dll
    CLSID             : {90DD7445-E924-4c6e-92AC-01F8C3A7E0C7}
    File Created Time : 11/4/2014 1:40:41 PM
    CLSID Modified Time: 11/4/2014 1:40:41 PM
    Microsoft         : No
    File Extensions   : AllFilesystemObjects
    File Attributes   : A
    File Size         : 255,808
    .NET Extension    : No
    Digital Signature :
    ==================================================

    Hi,
    In addition to above suggestions, please help to collect crash dump file for explorer.exe, let's see what exacted file cause your issue:
    First enable app crash dump collection by copying following words into notepad, saving it as dump.reg and importing it:
    Windows Registry Editor Version 5.00
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\localdumps\explorer.EXE]
    "DumpFolder"=hex(2):63,00,3a,00,5c,00,63,00,72,00,61,00,73,00,68,00,64,00,75,\
      00,6d,00,70,00,73,00,00,00
    "DumpCount"=dword:00000010
    "DumpType"=dword:00000001
    "CustomDumpFlags"=dword:00000000
    Then, open explorer to repro the issue. If crash issue appeared, please find the crashdump file under c:\.
    To further help you, please upload this file into Onedrive and shared the link here.
    Kate Li
    TechNet Community Support

  • Why did Word on Office 2013 REMOVE Auto Correct from Right-Click Context Menu??

    Hi Microsoft -
    I normally don't rant, but this is a killer feature removal, and the reason given is for aesthetics - 'Removal of clutter" is how it's worded here:
    [Changes in Office 2013]
    http://technet.microsoft.com/en-us/library/cc178954(en-us).aspx
    I copy n pasted below the operative row from the linked TechNet page as to the reason WHY this critical (and very popular feature) has been removed from Microsoft Office 2013 Word's context-menu: LESS CLUTTER
    And your answer is ambiguous and doesn't solve the issue that you created to make things prettier: "Click the AutoCorrect Options button" Then what?  ADD EACH WORD MANUALLY? 
    Please advise ALL OF US that want this feature back how to have our commonly misspelled words fixed and added automatically to the dictionary.  If I am missing this in a major way somehow, I apologize completely and will issue a public apology via any
    social media platform of your choice.  If it really is gone, and I have to manually add the entries into a buried table 6-clicks deep, then I will issue a public excoriation of this feature on as many social platforms of my choice.
    Sincerely,
    Maximus Mednick
    COPY N PASTE AS FOLLOWS:
    =-=-=-=-=-=-=-=
    Contents of spelling error context menu
                    Word and WordMail within Outlook
    Modifying the feature
    Auto-Correct and certain formatting tools are no longer available from the spelling error context menu.
    To make Word 2013 cleaner and less cluttered, we removed AutoCorrect and certain formatting tools from the spelling error context menu. The features are still available in Word 2013 through other entry points within the Word user interface.
    Less clutter in the spelling error context menu. This enables users to find popular commands more quickly. In addition, the spelling error context menu now fits better on the screen.
    To change AutoCorrect options, do the following:
    Choose File -> Options -> Proofing
    Choose the AutoCorrect Options button.
    =-=-=-=-=-=-=-=
    Thanks, MAXIMUS

    Microsoft used to be about allowing users to customize the OS and apps however they want. This was one reason I have always preferred Windows over Mac. There are 5 ways to do any one thing, and you can customize it to do it however you want. It's all about
    user choice. Please don't go the way of Apple and force users into the way that you *think* we should do things. 
    <rant>
    While I whole heartedly agree with this suggestion, if you look through this blog about the design decisions that went into the 2007 ribbon:
    Jensen Harris: An Office User Interface Blog -
    http://blogs.msdn.com/b/jensenh/archive/2008/03/12/table-of-contents.aspx
    You'll see that one of the considerations of the ribbon was to ELIMINATE/REDUCE customization because it was costing large corporate customers too much time/money to support their users with 2003 customized menu/toolbars.  In other words, the ribbon
    was intentionally built as a fixed design so that average user cannot change it.  The QAT was an afterthought, a sop, to allow users minimal customization. 
    They found that the 2007 lock down was too much of a "good thing", too much like the good old "IBM 360 green screen" (even if most people don't recognize the reference), so in 2010 they
    re-introduced limited Ribbon customization within the UI.
    But you still can't customize the default tabs. And to add injury to insult, if you do want to customize a default tab and go to the effort of trying to recreate the default tabs and groups
    within the Ribbon UI, you'll eventually find that YOU CAN'T'! There is no way inside the UI to force the buttons to layout the same way! AHHH!
    Even in 2007,
    EXPERTS have had the option of creating custom Ribbons/tabs by editing XML, but that is pretty serious programming, out of scope for 99% of users.
    The "solution" to the problem was too simple. Just add an option to allow users to turn on the old menu UI.  Even if it had been buried as a registry hack, the people who really wanted it would have learned about it. Then MS could have collected statistics
    on usage that would have "proved" that the menu was preferred over the ribbon.  The thing is, if the ribbon was defaulted "out of the box", over time people would eventually all switch over to it. Simply because it was the default, because MS only produced
    new training material referring for the ribbon
    Now, I'll concede that the ribbon really may be more "intuitive", but only for new users. For long time users the change is very jarring.
    They made the same choice with Windows 8.  In the last Windows 8 consumer Preview there was a registry hack to bypass the Start Screen.  I learned about it in July or August. But MS was so sure the Start screen/metro was the only way to go they
    rushed out a Windows Update to eliminate that registry entry. And it was eliminated from the RTM version. 
    WHY?
    Why did they remove the user's right to chose the UI that worked best for them? I don't know.
    </end rant>  sorry, this is a hot button for me.

  • Acrobat X Pro - Windows 7 - Missing context menu

    Hi, so I just installed Adobe Acrobat X Pro on a Windows 7 computer and noticed how the context menu "right click" for "Combine PDF files" are missing. Open with Adobe Acrobat X however is there, but when selecting two or more PDF files, this option isn't there anymore. It was before installing Acrobat X from Acrobat 9.3.
    I tried regsvr32 for ContextMenu.dll as well as the ContextMenu64.dll, since this is a 64bit Windows 7 computer. I also tried removing the entry from registry. When I ran the regsvr32 again, the registry entry came back. So the registering of the dll seems to be working.
    The only thing I haven't tried yet is to restart the computer. Would that be necessary? Or is this option removed from Acrobat X?

    do the following to see if you get them back
    register the Contextmenu64.dll (if on a 64bit system)
    located in C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat Elements
    Open a command prompt as an administrator
    type:
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