Acrobat 9 fails to recognize (scanner) Epson Artisan 730 after Mac Pro and Mountain Lion Upgrade

I had no problems scanning from the Epson Artisan 730 all in one until I upgraded my Powermac G5 to a mid-2010 Mac Pro with Mountain Lion 10.8.  The printer is installed with most recent drivers from Epson (the install disk will not work on 10.8 anyway).  I can scan directly from the Print and Scan system preference under the scan tab of the printer and it prints fine from Acrobat.  When I go to Document -> Scan to PDF, it brings up a dialog box in which the first input is box is Scanner:  "Please select a device" with up and down arrows on the right.  When I click on the up and down arrows, there are no selection options other that "Please select a device" with a check mark next to it.  This printer is wireless, as is another Canon which also has a scanner and neither appear as available.  Very frustrating.  I have repeated the instalation process (for the Epson downloaded driver utilities) and it just is not seen.
If anyone has any workarounds or solutions, I would be grateful.

1strail wrote:
Of course now I have a red badge on the App Store that is asking me to update the Epson driver.  I wonder if that will blow out the TWAIN driver.  It's epson14333.dmg. 
No.  Your TWAIN drivers are separate than the Image Capture Device drivers that would be installed by the printer driver update.
Also, no way of getting rid of the badge notification in system preferences.  App store is not listed.
There is no law that you must update software just because it is available.  There is no way to get rid of the red badge, but you don't have to do the upgrade.

Similar Messages

  • Can't update Acrobat 8.0 to 8.3.1 on my Mac Pro

    The 8.3.1 updater directs me to select the Acrobat installation I'd like to update, but then doesn't allow me to select it. This is a Mac Pro running Mountain Lion.

    Reviving this old thread because my question is right on topic:
    Faced with the same situation as the OP after installing Acrobat Professional 8.0.0 on a Mac Pro from the original boxed DVD and wanting to update to 8.31, I was puzzled to discover that there was no "Check for Updates" menu item in the Help menu or anywhere else inside the application.
    Daunted by the prospect of having to install a bunch of individual updates one after the other to get to 8.3.1, I simply copied the whole "Adobe Acrobat 8 Professional" folder from my G5 Quad running Tiger 10.4.11, which was already updated to 8.3.1, to my Mac Pro running Lion 10.7.5.
    Acrobat Professional 8.3.1 seems to be running fine.
    MY QUESTION :  Was this an acceptable procedure?  Or is there anything I need to repair or undo.
    Thanks in advance.

  • Not able to use Print CD on Epson Artisan 730

    Not sure if this is a Mavericks issue, but when I try to print on a disc, the "print" button is grayed out.  The only option I have is Manual Print at the top of the screen, or choose printer.  When I try to choose printer, my printer is not an option.
    Any help would be appreciated:
    OS 10.9,
    Epson Artisan 730 (latest drivers installed for Mavericks)
    Macbook Pro

    A friend just ran into this. Go back into Print CD, click the File Menu, do the Printer Update or Detect Printer or some such at the bottom of the menu. It'll take a few minutes, but then you'll be able to select the printer.

  • Epson Artisan 730 Printer and iMac

    I have installed a new Epson Artisan 730 printer onto my iMac running Mac OS X ver 10.7.5.  When I try to print documents from Mail or Adobe Reader X Version 10.1.4 the printer spits out a blank page. I can print from Word and Excel with no problems. 

    Your problem is not the same as that of the original poster of this very old thread, and it can be very confusing for everybody if we try to answer more than one question in each thread.
    In order for us to give your problem our undivided attention to try to solve it, would you kindly start your own thread, describing the trouble you are having in the fullest detail, including completing your details to show what Mac or iDevice you are using, what operating system, and what version of the application in question. Please remember to post in the forum relevant to your hardware or version of OS X.

  • Printer driver in Safari not compatible with Epson Artisan 730 printer

    After being on the phone with Epson for 3 days, it seems as though Safari/Firefox/iMac is missing a driver for my Epson Artisan 730 printer.  Does anyone know how to rectify this? The printer is brand new, operating with Lion and prints out gibberish, 30 pages at a time. Help!

    First some people have had problems getting the printer drivers to update via software update, make sure you have the correct drivers as shown in this table.
    http://support.apple.com/kb/ht3669
    To see what driver you have go to System Preferences > Print and Scan > into the printer utility and under the general tab you'll see the driver version.
    To force an update delete the old driver
    https://discussions.apple.com/message/15947486#15947486
    I just resolved a problem with our Epson Artisan 730 and print quality, turns out the USB drivers and WIFI drivers are VERY different and the USB drivers offer much better quality, more options in the print dialog for quality and color management.
    If you already have the correct version of the drivers maybe a mac connected to the printer via USB can share the printer and then you can print with the USB driver. I know that's a pain since that's what we did before we got the 730 with WIFI.

  • Printing in Word with Epson Artisan 730

    I am posting for a friend, so I hope I have enought information. The Epson Artisan 730 seems to be working in MS Word because a document in US letter size prints properly. When I prepared a 16 cm x 23 cm. document and set up the printer as "other sizes" the print preview looks correct but the paper goes through and nothing is printed on it. Has anyone had this problem? Is it in the printer setup or in Word?
    She said that her Mac version is OS X 10.9.2. Thanks for any suggestions about things to try.
    Nancy

    First some people have had problems getting the printer drivers to update via software update, make sure you have the correct drivers as shown in this table.
    http://support.apple.com/kb/ht3669
    To see what driver you have go to System Preferences > Print and Scan > into the printer utility and under the general tab you'll see the driver version.
    To force an update delete the old driver
    https://discussions.apple.com/message/15947486#15947486
    I just resolved a problem with our Epson Artisan 730 and print quality, turns out the USB drivers and WIFI drivers are VERY different and the USB drivers offer much better quality, more options in the print dialog for quality and color management.
    If you already have the correct version of the drivers maybe a mac connected to the printer via USB can share the printer and then you can print with the USB driver. I know that's a pain since that's what we did before we got the 730 with WIFI.

  • I am unable to scan on my Epson Artisan 730 since downloading yosemite

    Since downloading Yosemite on my Mac Book Pro I am unable to scan on my Epson Artisan 730 printer.  The printing function still works.

    Did you add the printer using the AirPrint driver? If so, add it again using the Epson driver (by selecting the Epson driver in the "Use" menu in AddPrinter). If you don't have the Epson drivers installed, you can download them here:
    http://support.apple.com/kb/DL1398
    Hope this helps.

  • Can not get photos to print well on a Epson Artisan printer after OS X Yosemite

    I have a Epson Artisan 730 Printer. After upgrading to OS X Yosemite all photos are printing poorly.  Color is very red based and unreadable. I have upgraded the latest printer firmware. I have upgraded Printer drivers (not sure of the version). I have uninstalled and installed printers several times.  Epson website implies they are committed to provided the latest support and drivers but does not say there is a problem.  This all started after Yosemite.  This is a problem printing from photoshop or printing a JPEG from preview or iPhoto.
    I have completed the latest firmware (epson16787) and combined with Printer drivers (2.19) which has resolved the problem.  I am posting this to lend help to other having the same issue.
    Epson Artisan 730 Firmware:  http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=182959&infoType=Dow nloads
    Epson Print Driver v2.19: Epson Printer Drivers v2.19 for OS X

    There is definitely something wrong, but I couldn't tell you if it's your phone or your computer. I'm on 1.1.1 too and my phone still appears as a device in XP and behaves as it always has.
    I can't recommend doing something Apple doesn't want you to do, *but if you are willing (as a last resort)* there is a way to access the file system directly and download the photo files in a way that is similar to how you would from an FTP site with FTP software.
    It would require you to go to the site that puts installer on your phone. Once that is done install "open ssh" (to be able to connect to your phone and install "services" (to disable and re-enable ssh as needed for security purposes). Then use a program like winscp (works like other ftp programs but allows different types of connections - in this case an scp connection) to connect to your phone. The camera role is located in: \var\root\media\DCIM\100APPLE\. From there you can copy them to any location on your PC.
    If you phone is showing up as empty when you connect it to your computer then there might be something wrong with the area the photos are stored in, or maybe it's too full. I don't know what the limit is or if there is a limit. Just bouncing around some ideas.

  • My scanner (Epson V300) does not work since mountain Lion upgrade.

    My scanner (Epson V300) does not work since Mountain Lion upgrade. I updated the drivers,I can get it to work one time when I reboot the iMAC it will function (scan) one time and than not again until I reboot. Help!!!

    Try trick #5, at > Eight amazing Image Capture tricks | Macworld

  • I am installing Adobe Acrobat on a Mac with OSx Mountain Lion - gives me this error DW006 any ideas?

    I am installing Adobe Acrobat on a Mac with OSx Mountain Lion - gives me this error any ideas?
    ERROR: DW006: Apple Package failed to install successfully.
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050: - Acrobat Professional: Install failed

    No there is not enough information in this snipped of your installation log.  Please see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review the installation log in it's entirety.

  • I am trying to use an external 3g modem made by Huawei model e173s-6 and when I do connect it on my usb port the macbook pro just do not recognize it. I own a 2012 model with mountain lion 10.8.2 . What should I do ?

    I am trying to use an external 3g modem made by Huawei model e173s-6 and when I do connect it on my usb port the macbook pro just do not recognize it. I own a 2012 model with mountain lion 10.8.2 . What should I do ?

    I still don't know what happened to my test Aperture Library after the update to 3.4...Not only were my previews lost, but so were the original images!  Needless to say, I haven't bothered to update the main library on the Mac Pro because I don't want to deal with this level of uncertainty (even with backups in place).

  • Adobe Acrobat 9 Pro on both my Apple Mac Pro and Apple MacBook Pro

    I think I found the answer to my question: "May I install my copy of Adobe Acrobat 9 Pro on both my Apple Mac Pro and on my recently purchased Apple MacBook Pro?" I think my question was answered in reading the text of the agreement for use of this site in the following:
    "You may activate the Software on up to 2 devices (or virtual machines) at a time, if these activations are associated with the same Adobe ID for the same individual, unless stated at http://www.adobe.com/go/activation . However, you may not use the Software on these devices simultaneously."
    If this is correct, would you confirm. I know how security conscious Adobe is with their software.
    Thank you! Be Safe!
    Ken

    Hi kennethf71183385,
    Thank you so much for asking! Yes, you are entitled to activate your copy of Acrobat on two computers. Please see Activation & Deactivation Help - Adobe Support for more information about activating Adobe software!
    Please let us know if you have additional questions.
    Best,
    Sara

  • I have purchased the Acrobat pro subscription for 1 year and have followed the steps to install it. But when i go to start it, It crashes and it does this every time! I have restarted my mac pro and also restarted in safe mode but it just doesn't work! PL

    I have purchased the Acrobat pro subscription for 1 year and have followed the steps to install it. But when i go to start it, It crashes and it does this every time! I have restarted my mac pro and also restarted in safe mode but it just doesn't work! PLEASE HELP!!

    Hi jim1287,po
    Check for the latest updates. Installing latest updates should resolve this problem.
    Also, try to ran disk repair using safe mode in Mac, for instructions please visit: http://support.apple.com/kb/PH14204
    Try enabling root user profile on mac and try to check. OS X Mavericks: Enable and disable the root user
    Regards,
    Ajlan Huda.

  • Yosemite failed to install   now i cannot get into mac pro

    yosemite failed to install   now i cannot get into mac pro  MacBook is 2012 8g ram  750 g hard drive    processor i'm  not sure     I tried disc utilities called for but  it would not allow disc repair

    Did you purchased the Full Perpetual License from Adobe for $149.00?, if so then what has happened is that you probably downloaded the Creative Cloud trial version which has now expired.
    The license key for the perpetual version will not be accepted to activate the CC version.
    Uninstall the existing Lightroom and then download the one available from the link below. The uninstall process will not affect your Catalog, Preferences or personal files but will just remove the application. Install the new download and you license key will be accepted.
    Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.6
    If this is not the situation you face then provide some more details.

  • Epson 3880 printer doesn't connect with mountain lion

    My Epson 3880 printer is connected to my Macbook Pro running Mountain Lion with a USB cable.  Since changing to Mountain Lion, I have been unable to print.  I've replaced the driver on the original software disc with the current driver shown on the Epson website with no improvement.  The message I get tells me that the printer is "not communicating" with the Macbook.  Any thoughts on how to fix this would be great.

    Try deleting the /Library/Printers/Epson and /Library/Caches/Epson folders, resetting the printing system in Print & Scan prefs, then installing the printers from here: http://support.apple.com/kb/DL1398.
    Hope this helps

Maybe you are looking for

  • Infoset Query

    Hello Experts, I have created a query on infoset in BI 7.0. Infoset is built on Cube and DSO. Both have data. And the infoset also has the expected query result data. But still when I ran the query I did not get data. I tried to run the query by usin

  • Can't set up a printer to work with airport extreme...

    Alright, I've been stuck here for a while. I have an HP PCS 1310. I can set it up perfectly using a USB cable, but when i try to set it up via Airport Extreme, i can't. When i try to set it up through airport, the computer doesn't know what drivers t

  • File Content Conversion Removes Leading Blank/Space

    I'm having a problem where file content conversion is trimming leading blanks/space/whitespace from fields when reading in the inbound file.  I've seen where people have posted that you need to use fieldContentFormatting to prevent content conversion

  • Iphone 4s aps shutting down

    Hi The aps on my iphone are indesciminately shutting down - often whilst opening but not always. I have reset setting on phone, reloaded all via itunes and got a replacement phone so I think it must be something I've put on the phone??? How do I work

  • Function module / BAPI for FBRA IN 3.1 VERSION?

    Hello all, Could you please suggest Function module / BAPI for FBRA (Reverse and cancel) transaction in 3.1 version. Thanks, Subba