Acrobat Pro for Mac bought on Amazon;how can I register it?. registration code they give me, it doesn't work. (It has letters and the registration boxes won't accept letters.)  How do I get this to work?

I purchased Acrobat Pro for Mac on Amazon. When I try to register with the registration code they give me, it doesn't work. (It has letters and the registration boxes won't accept letters.) How do I get this to work?

If you don't have original install disks for your Mac, you can order replacements disks directly from Apple at a nominal cost. The original install DVDs are required to reset the password.
If you have no data on your drive that you want to keep, you can boot up from the OSX Snow Leopard disk and install OSX SL.
Insert the Snow Leopard DVD and hold the C key during startup. The Mac should boot from the CD/DVD drive into the installer.
Follow the prompts, erase the disk and install OSX Snow Leopard.

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