Acrobat Pro X - Hyperlinks don't work

We upgraded to Acrobat Pro X.  When converting a Visio document to Acrobat, the hyperlinks quit working.  These are Arrows that are used to move forward and backward between the multiple pages in the document.  Not linking to an external source.  These worked in Adobe 8.

I can confirm that behavior in Acrobat 9 Pro (and in Acrobat X Pro as well!). I unchecked all the options in the Optimize dialog except for changing Images (unchecking all the options to discard various kind of data). It should not remove hyperlinks but it does. I've never notice (or heard about that) before.
I would tweak your PDF settings in QuarkXPress to reduce file size (or downsample images ahead of time if Quark is not capable of doing that).

Similar Messages

  • Hyperlinks don't work in fillable pdf forms

    I have a question for you folks and am hoping you can help me.  I am using Adobe Acrobat X Professional.  I want to create "fillable" pdf forms which include hyperlinks.  When I create a pdf form and "Save as" a "Reader extended PDF" and "Enable additional features" the hyperlinks don't work.  I save the document this way in order to produce a fill-in pdf document.  However, if I save the document as a regular pdf (i.e., not reader extended/non-fillable pdf form) then the hyperlinks work.  Any ideas how I can get the hyperlinks to work in a fillable pdf form?  Thanks!
    Chris Quarto

    Hi Michael:
    I'm sorry...I wish I knew what "autorecognized links" were.  :  (  As I mentioned in my reply to David, I created the hyperlinks in Microsoft Word before I converted the Word document to a pdf. 
    I have resolved the problem and posted my step-by-step solution a few days ago, but for some reason I don't see it in this forum.  It kind of goes like this...to get hyperlinks to work with fillable pdf's:
    1. Create Microsoft Word document and save when done.
    2. While in Word, click on "Acrobat" on menu bar (assuming you have installed Adobe Acrobat X Pro on your computer) and "Create pdf;" confirm that hyperlinks work and close document.
    3. Open pdf document with Acrobat Pro and selected "Create pdf form."
    4. Edit the "fillable" parts of the document (e.g., make all fields/text boxes 10 pt. font size...I wish there was a way of setting the default so you wouldn't have to manually do this for each field/box, but haven't figured out how to do that one yet).
    5. Close form editing.
    6. Select File --> Save as --> Reader extended pdf --> Enable additional features.
    7. Save file
    8. Close file and re-open to verify that hyperlinks and fields work/are fillable.
    That's my solution.  There's probably an easier way to do this, but it works.
    Thanks,
    Chris

  • Microsoft Access report to pdf-hyperlinks don't work

    Hi,
    Does anyone have a solution to hyperlinks not working when a Microsoft Access report is converted to a pdf?  The hyperlinks work when I am in the Access report, but once I convert to a pdf (Acrobat 9), the links don' t work.
    Thanks,
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    How did you convert? In looking at the PDF Maker options for AA8 in ACCESS 2007, there does not seem to be a link button in the preferences. That may the issue and I do not have a solution for that.

  • Hyperlinks don't work in Preview

    I created a PDF file from a PowerPoint presentation using Mac OS X. My PDF file has hyperlinks in it that work fine when viewed in Acrobat Reader. But I'm unable to get any of the hyperlinks to work when viewing the file with the built in program "Preview" that is part of the Mac OS X operating system.
    There are plenty of PDF files on the Internet with hyperlinks that work in both Apple Preview and Acrobat Reader. But the PDF files I create using Mac OS X, don't seem to function properly in Preview.
    Any suggestions?

    I found this bit of information here ( http://www.cs.wright.edu/~jslater/mac-tex/mac-tex-intro/mactexintro.html):
    Adobe Reader (I wouldn’t)
    Adobe Acrobat (Not this either)
    Preview (Maybe better)
    Skim (Awesome, my pick)
    TEXShop - Works well as a viewer-only with extra tools
    iTEXMac - Also works well as a viewer-only with extra tools
    OzTEX (if not using PDFLaTEX)
    CMacTEX(if not using PDFLaTEX)
    MacDVIX (if not using PDFLaTEX)
    If PDFTEX is used, any PDF(R) viewer can be used, but hyperlinks don’t work in viewers using Apple’s(R) PDF code (e.g. Preview, iTEXMac, TEXShop, Skim...), so you may want to have Adobe Reader(R) or Acrobat installed to test your hyperlinks.

  • Hyperlinks Don't Work in Preview/Publish Mode - Correct in Design View

    I am having trouble with hyperlinks. I've deleted existing hyperlinks, then copied and pasted addresses back in but it is still not working. Any idea why this is happening.
    www.ronbrendle.com/reviews.html
    To the right of each album the links for amazon, itunes and cdbaby do not work. They DO work for the Bunky Moon album but I cannot discern any difference.  In Muse design view, the hyperlink addresses are correct when I select the amazon, itunes or cdbaby element.
    Also - when I copy a page URL from this site - it pastes the title tag. For example:
    www.ronbrendle.com/reviews.html becomes "Brendle is a monster bassist." JazzTimes
    Please help if you can.
    Thank you,
    Deanna

    I found this bit of information here ( http://www.cs.wright.edu/~jslater/mac-tex/mac-tex-intro/mactexintro.html):
    Adobe Reader (I wouldn’t)
    Adobe Acrobat (Not this either)
    Preview (Maybe better)
    Skim (Awesome, my pick)
    TEXShop - Works well as a viewer-only with extra tools
    iTEXMac - Also works well as a viewer-only with extra tools
    OzTEX (if not using PDFLaTEX)
    CMacTEX(if not using PDFLaTEX)
    MacDVIX (if not using PDFLaTEX)
    If PDFTEX is used, any PDF(R) viewer can be used, but hyperlinks don’t work in viewers using Apple’s(R) PDF code (e.g. Preview, iTEXMac, TEXShop, Skim...), so you may want to have Adobe Reader(R) or Acrobat installed to test your hyperlinks.

  • Hyperlinks don't work in keynote 3

    My hyperlinks don't work in Keynote 3, even not after re-installing the programme several times. Are there more people who have this priblem, it could be a bug.

    Check that the presentation is set to normal in:    Inspector > Document > Document > Presentation Type > Normal
    The inspector is the side panel on the right hand side.

  • Hyperlinks don't work in Belgian websites

    Hyperlinks don't work in Belgian websites like "Het Laatste Nieuws, De Morgen, Het Nieuwsblad, ..."

    Clear the cache and the cookies from sites that cause problems.
    "Clear the Cache":
    * Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    "Remove Cookies" from sites causing problems:
    * Tools > Options > Privacy > Cookies: "Show Cookies"
    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
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    *https://support.mozilla.com/kb/Safe+Mode

  • Saved Pages document as PDF. Now hyperlinks don't work

    After saving my newsletter in Pages 09 as a PDF (Print>Compress as PDF) some embedded hyperlinks don't work. Strangely enough, the links to an e-mail DO work, but links to a URL DO NOT. Why is this and what do I do to overcome this problem?

    That's a fairly long thread I linked to. Did you get all the way down to this post with a screenshot? I see that others had the same problem you do & it took them a couple of tries to get it working. I would be nice to be able to see what you're doing (or not doing), but we have to make do with words & screenshots.

  • Hyperlink don't work with "download a document"

    I use iWeb 2006. My web site <www.xicro.it> have a link with a document to download. This kind of hyperlink don't work on line, but it work when you check the site in local host.
    Do you have any answer or any other experiences concerning this problem?
    Thank

    Hi,
    You can put the file which you want people to be able to download in a zip. Then put a link on your website to that zip file (normal link) and as soon as you click on the link the zip will download.
    In your case that would be xoomer.alice.it/xicro/F537BB88-A61B-11DB-9BB2-000393D45032/xxxxxxxxx.zip
    Tanti saluti, benvenuto nel forum di 'Apple support' e spero che funzioni,
    Cédric

  • Hyperlinks don't work, please help!! :(

    Hi all,
    I've created a new website and I would just like to know why my hyperlinks don't work? The facebook link used to, but ever since I posted the text under the menu icons in the middle of the site and then publish it won't activate any of them! This is really frustrating so I'm really hoping someone has an easy solution to this...
    My URL is www.nurburgringnow.co.uk
    Thanks,
    Will

    It looks to me as though you have made your navigation menu using images places without a shape?
    If so, what he is saying is that this shape has got into your footer and is covering everything else and the whole page, which is why your links will not work. If your links are covered by anything, then they won't work.
    In iWeb select show all so you can see where things are on your site. Shorten your footer area and I would suggest that you remove the shape and then place it in the body of your site. To get your links to work you need to ensure that you send the shape to the back.

  • Acrobat Pro (V11.0.07) not working as it should

    Acrobat Pro (V11.0.07) not working as it should (various aspects) - receive an error 2503/2502 when attempting to run a repair

    Hi ferdinando,
    Was Acrobat working fine for you before?
    Which OS are you using?
    Try repairing Acrobat from the Control panel> Programs and check.
    Are you getting the error: "Error 2503 called RunScript when not marked in progress"
    This is apparently a Windows issue (see http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_programs/error-2503 -called-runscript-when-not-marked-in/76e72d98-cbef-432f-8f6f-40417d139bc1
    Regards,
    Rave

  • My acrobat pro x pdf maker stopped working. Says my certificate has expired. how do I update it?

    my acrobat pro x pdf maker stopped working. Says my certificate has expired. how do I update it?

    First thing to try: check the date and time on your computer, especially the year. Let us know if that's correct.

  • Acrobat 9 - Hyperlinks don't work after optimizing.

    Acrobat 9.5 on Mac: hyperlinks go away after Optimizing.  I use Quark 9, and after exporting to make the PDF, I have a large file size.  When I open the PDF in Acrobat, all my hyperlinks created in Quark work. Then I use Optimizer to reduce the file size, and the hyperlinks go away.  How can I keep them live without going back through and manually linking them to a webpage?

    I can confirm that behavior in Acrobat 9 Pro (and in Acrobat X Pro as well!). I unchecked all the options in the Optimize dialog except for changing Images (unchecking all the options to discard various kind of data). It should not remove hyperlinks but it does. I've never notice (or heard about that) before.
    I would tweak your PDF settings in QuarkXPress to reduce file size (or downsample images ahead of time if Quark is not capable of doing that).

  • Hyperlinks don't work in PDF Form

    We use Acrobat Pro 10 / LiveCycle Desginer to create our fill-able forms to then publish on our website.  Our users can click the form on our webpage, the PDF opens in Chrome just fine and they can fill in the fields.  But when a user trys to click on the Hyperlinks, the Hand doesn't turn into the Finger allowing you to click the link and go to the webpage.  When looking at the properties of this PDF, I can see there are restrictions.  I only want to allow my customers to click on the Hyperlinks.  Keep in mind, they are using Chrome with default Chrome PDF Viewer.  Also, many of our internal users do not use Adobe to view/edit PDFs.  Their default PDF viewer if eCopy or PowerPDF, so when they open this form in those applications, the Hyperlinks do not work either.  The hyperlinks only work if I open with Adobe.
    Also, I saw a security restriction in the document properties where is says can only be opened with Acrobat.
    Is there way to modify this?

    We tell all of our customers that official Adobe products are required to view and use the forms correctly. We cannot guarantee that the forms will work as expected otherwise. We have had a LOT of issues with customers opening (or trying to open) the forms outside of Adobe, and they never work quite right. Mind you, we use dynamic forms almost exclusively.

  • Acrobat Pro X PDF previewing not working in Windows 7 64-bit

    Greetings, all,
    The organization I work for recently purchased a volume license for Acrobat Pro X.  We uninstalled Adobe Reader from all of our machines and installed Acrobat Pro X on them.  After the move, the PDF preview handler stopped working.  People commonly link to the URL below, but it has not worked for us.  It appears it only works for the PDF preview handler packaged with Adobe Reader, not the one packaged with Acrobat Pro.
    http://www.pretentiousname.com/adobe_pdf_x64_fix/index.html
    Users are unable to preview PDFs in Windows Explorer and Microsoft Office Outlook 2007.  When attempting to preview in Windows Explorer, the following appears:
       This file can't be previewed.
    What can we do to get the preview handler working in Windows Explorer (Windows 7 64-bit) and Office Outlook 2007?
    Thanks in advance!

    Bill@VT wrote:
     OK. Then do you mean the thumbnails in Windows Explorer? I don't have a solution for that, but there have been several posts about the issue.
    Well, thumbnails in Explorer don't work either, but we're not concerned about it.  The preview pane is what we're worried about.  There is a button in the top-right that turns the pane on.  Previewing in Outlook does not work either.
    Sabian Zildjian wrote:
    Check the value for AppID in this registry key:
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{DC6EFB56-9CFA- 464D-8880-44885D7DC193}]
    What do you have?
    {534A1E02-D58F-44f0-B58B-36CBED287C7C}
    DisplayName is set to "@C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\pdfprevhndlr.dll,-101".

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