Acrobat Pro XI . converting of excel and word to pdf

After installing Acrobat Pro XI two days ago, the conversions of excel and word to pdf are less than optimal.  Poor fonts, color and sometimes blurry.

That's very kind of you Bill.
Since my last forum post I have uninstalled Acrobat Pro, - with its updates - and reinstalled the original from disk. The conversion from Word 2007 to PDF is working fine. And that was where I was prepared to leave it. Of course any updates would not be possible.
However, since you have offered to help, I'd be most grateful of any assistance.
To answer your question, the usual way I create PDF files from Word is from within the open Word program. From there I can simply 'Save As' to PDF format.
That's the way MS says to do it. Is there another way? The updates stop this working. The process begins but then stops part way through and dies. No pdf file is created.
I'm not familiar with the print to file option. I had a look at print options from within Word but no mention of any PDF Maker although Adobe PDF is listed as a printer. However, if I try to print to Adobe PDF I get an error saying there is an error in the printer setup.
With thanks
Robert

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