Acrobat Pro XI Mac 11.0.10 freezes every time I open a document

Every time I open a document in Acrobat XI Pro 11.0.10, the app freezes with a spinning beach ball. Beach ball will go for 10 minutes plus before I can't stand it and force quit. I am using Macbook Pro 15 Retina with Mavericks (OSX 10.9.5). The same document opens without issues under Windows 7 Acrobat Pro XI. I have disabled enhanced security and upgraded form 11.0.7 without any change in behavior. I have also un-installed and re-installed Acrobat from a fresh download off the internet.
I am getting ready to ask for my $$ back!!  This is ridiculous, Acrobat is completely unusable under Mac.

Hi David ,
I would request you to refer to the below mentioned link and check how it goes.
https://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html
Regards
Sukrit Dhingra

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