Acrobat Reader 11 kills Java on Win7

Allowed Acrobat Reader to update to latest version - 11. Now java won't work on my Win7 Enterprise machine. Acrobat Reader has forced itself to be associated with .jar files and prevents java from executing. Removing AR 11 allows java to work fine, installing AR 11 kills all java - it looks like AR 11 intercepts the .jar file and java.exe executions. From a command line with AR 11 installed the response to "java -v" is "unable to start JAVA VM".
Without AR11 installed java works without a problem. With it installed Win7 won't allow file association for .jar files to be changed back to java - it stays at Acrobat Reader even after registry updates. It looks like something in AR associated service is changing it back to AR instead of allowing .jar files to stay associated with java.
What is AR 11 trying to do with .jar files? Is this intentional or a bug? It's causing problems because the computers need both Java programs and a PDF reader.

Do you see other symptoms, as in this article http://helpx.adobe.com/acrobat/kb/application-file-icons-change-acrobat.html

Similar Messages

Use Acrobat Reader from Java

Hi everybody!
Can anyone tell me, how I can call the Acrobat Reader from Java, open a pdf-document and make a snapshot fo the first page?
I have to create an Image file of a page of a pdf-file.
I already tried pdfbox and iText, both do not work.
So using Acrobat seems to be the best solution, from my point of view.
Any suggestions?
Thx in Advance!
Stef

Jeah, I did, but nothing usefull there.
Perhaps it is possible to open a pdf and save a sanpashot of one page as an image using commandline or jscript?
Any hints, ides?
Greetings
Stef

How to open a pdf file using Acrobat reader in Java?

Or if you can just tell me where in the tutorial is the section that discuss running other application from Java, I'd appreciate it. My assignment(at work, not school) is to make a class that receive a pdf file, which is passed by RMI, and display it in a child window or in a JDesktopPane. Thank you.
kindo

Hi Kindoo,
try using Runtime.exe(fileName)
Nagaraj

Need advise on a problem one of my customer have with properties going missing in Acrobat Reader

Hi there.
I need some advise on a major problem I got with acrobat reader on one of my customer's laptop.
I might not have all the informations, but I can explain about everything that I could dig out of the problem.
One of my customer asked me to find a solution to his problem as he just bought a Mac laptop and he has only been using a Windows PC before. He needed a way to be able to manipulate some texts and picture on a file (template) that he print a couple of times each week. I have built a 2 pages PDF form for him and it was a success on every computer we tried it on, except for his new Mac Laptop.
Whenever we open the file on his laptop in acrobat reader, every single properties of any forms are not readed.
Those "missing" properties include :
- Everything in the "Text field property" which include size, choice of font (I specifically took a system font available on both PC and Mac and tested it on another Mac), alignment and apearances.
- All forms, checks and buttons are resetted to a "default" appearance.
The names and ID of the forms seems to be correct and forms with the same name seems to work. (if he fills in one part, it automaticly fills some parts on the 2nd pages instead of having him rewrite the whole stuff.)
The sizes of the forms are correct too. It seems to only affect the form properties, but not the manually inserted javascript.
I tried to open another form PDF I took from the Web (gouvernment forms) and it seems like the problem is not from my file as it happen with all PDF files with forms.
I checked his Acrobat Reader version and it seems like it's up to date, as well as his java software.
Since I couldn't do a full check-up and tried to reinstall Acrobat Reader and java as I only had about 20 minutes to check things, I'm asking around before taking that kind of option into account.
If any got any idea or have already experienced that kind of strange thing, please tell me where could the problem be.
Thanks!

The file is opened manually with Adobe Reader directly on the customer's computer harddrive. (Right click on the file directly stored on the desktop. "Open with ..." and then select "Adobe Reader". The program showed on the top bar is Acrobat Reader and it's hard to mix it up as it's totally different from the "Preview" program on the Mac.)
If I opened it with Preview (on the Mac), it was even LESS buggy. While some options are not accessible in Preview (mainly those who use javascripts or adobe reader/acrobat only features), the visual that aren't working in Adobe Reader were working fine. Since some basic options aren't available in Preview, my customer needs to use it in Adobe Reader.
I can garanty that the problem is related to Adobe Reader and/or maybe background process that Adobe Reader uses (for exemple : Java, C++, etc.)
I asked around to know if someone have already experienced this issue and if they have found a way to repair it without doing a full reinstall of every kind of process that Adobe Reader uses.
Also, if I'm doing a clean up for a restoration of Adobe Reader, is there any other program to reinstall then Adobe Reader and Java?

Can java script be executed inside Acrobat reader 7

Hello All
I am quire new to Acrobat. Please tell me if I can execute a java script in Acrobat reader.
I am using itext library to add java script to a pdf and opening the pdf in reader and get the error
NotAllowedError: Security settings prevent access to this property or method.
Global.addWatermarkFromText:1:Document-Level:0000000000000000
First question can I execute this javascript with Reader itself. If yes how should i get rid of this error

The Acrobat SDK cannot be used to change the information shown for
each method in the quick bar in the documentation. If that says the
method does not work in Reader, then it does not work in Reader...
I do not think there is any similar method for Reader (adding a
watermark) - very much an Acrobat function. Unless you can pre-create
the watermark as a form field, so you only have to change the text at
runtime.
Aandi Inston

How to use acrobat reader with win7 x64?

I downloaded the acrobat reader, installed v 9.2 for x64 as recommended on adobe web site. After the install, all my icons had changed to adobe and when I tried to run any other program the system gave me an error and thought it was running adobe and looked for the Eula file. Does anyone have success story using reader with win7 home with 64 bit system. My computer is a new lenovo t400.

You start by going here and selecting the forum for your operating system
http://forums.adobe.com/community/adobe_reader_forums

Win7 Pdf print with acrobat reader

I have a problem with the printer's list,
if install a printer... it does appear in the list.
if i change or remove a printer it disappear...
The problem is verified with acrobat 10 and 11, with the version 9 the printer's list is blank.
With acrobat reader 9 i can't print because "no printer is installed"...

Make sure you update to the lastest available version of Acrobat/Reader (these are two different things, by the way)... Only versions 9.2 or higher are compatible with Windows 7.

Acrobat Reader 3.02 vs. Win7 x64

Hi all,
I'd like to ask for help.
We have generated a lot of PDF files with automatic script. Problem is, that PDF files are openned correct only in Acrobat Reader 3.02, in newer version are not correct diplayed some slovak characters (I hope examples will be correct displayed below).
We plan to migrate to Windows 7 x64 next year, but AR 3.02 is not able to install on x64 system (installation finished with error).
I can copy directory with installed AR 3.02, it is working, but application sometimes crashed.
I don't have any idea, where the problem can be.(fonts? character coding?...)
Can anybody help me?
Thanks,
Lebedo
AR 3.02
dovoľujeme si Vás upozorniť, že spoločnosť eviduje voči Vám splatnú pohľadávku, ktorá vznikla
AR 9
dovo¾ujeme si Vás upozorni•, že spoloènos• eviduje voèi Vám splatnú poh¾adávku, ktorá vznikla

I don't know what is causing this problem with your language; I think contacting Adobe Support in your country or region may be the best way to a solution (they should know about display problems with your language); see http://www.adobe.com/eeurope/aboutadobe/contact.html

Anyone having problems with the Acrobat Reader 11.0.9 update on Win7 X64?

I don't know about anyone else, but I sure am. The symptom I'm getting is that the Acrobat Reader window will sporadically fail to open. Looking at the process list with Sysinternals Process Explorer, I see that an Acrobat Reader task has been launched for every attempted open, but no windows show. After clearing out all of the hung tasks, shutting down and re-launching the program trying to launch Acrobat Reader gives some relief for a while. I have never seen Acrobat Reader display these symptoms before. As a test, I de-installed Acrobat Reader 11.0.9 completely, and performed a complete fresh install of 11.0.8, which works flawlessly (and had been since it was installed). I don't want to go back to 11.0.8 because of the security exposures, but I can't get any useful work done in 11.0.9 because I can't reliably open documents!!! If anyone else knows of an official problem record for this, or is experiencing the same symptoms, or knows of any workarounds, I love to hear about it.
Thanks.
-Mike

It looks like is a memory corruption
APP: acrobat.exe
BUGCHECK_STR: APPLICATION_FAULT_MEMORY_CORRUPTION_LARGE
PRIMARY_PROBLEM_CLASS: MEMORY_CORRUPTION_LARGE
DEFAULT_BUCKET_ID: MEMORY_CORRUPTION_LARGE
IP_ON_HEAP: 62896df0
The fault address in not in any loaded module, please check your build's rebase log at <releasedir>\bin\build_logs\timebuild\ntrebase.log for module which may contain the address if it were loaded.
IP_IN_FREE_BLOCK: 62896df0
FRAME_ONE_INVALID: 1
STACK_TEXT:
00000000 00000000 memory_corruption!kernel32+0x0
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: memory_corruption!kernel32
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: memory_corruption
DEBUG_FLR_IMAGE_TIMESTAMP: 0
STACK_COMMAND: ** Pseudo Context ** ; kb
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE_c0000090_memory_corruption!kernel32
BUCKET_ID: APPLICATION_FAULT_MEMORY_CORRUPTION_LARGE_memory_corruption!kernel32
IMAGE_NAME: memory_corruption
ANALYSIS_SOURCE: UM
FAILURE_ID_HASH_STRING: um:memory_corruption_large_c0000090_memory_corruption!kernel32
FAILURE_ID_HASH: {50fe489a-6240-e9af-6cec-7a87f3683661}

I have installed adobe flash player. I can not open the file. In plugins under tools it is not showing. It shows acrobat reader being there but not flash player. Any ideas?

Flasher Player should be listed as a plugin in tools for it to work?

'''Other items that need your attention'''
The information submitted with your question indicates that you have out of date plugins with known security and stability issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post. You can also see your plugins from the Firefox menu, Tools > Add-ons > Plugins.
*Adobe Shockwave for Director Netscape plug-in, version 11.0
**Several security issues have been fixed since the version you are using
*Adobe PDF Plug-In For Firefox and Netscape 8.2.2
**'''Very old version'''; you seem to have missed the entire version 9 series
**New Adobe Reader X (version 10) with Protected Mode just released 2010-11-19
**See: http://www.securityweek.com/adobe-releases-acrobat-reader-x-protected-mode
*Next Generation Java Plug-in 1.6.0_19 for Mozilla browsers
**4 versions behind; several security issues have been fixed
#'''Check your plugin versions''': http://www.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#'''Update Shockwave for Director'''
#*NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
#*Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
#*When the download is complete, exit Firefox (File > Exit)
#*locate and double-click in the installer you just downloaded, let the install complete.
#*Restart Firefox and check your plugins again.
#*'''Download link and more information''': http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
#'''Update Adobe Reader (PDF plugin):'''
#*From within your existing Adobe Reader ('''if you have it already installed'''):
#**Open the Adobe Reader program from your Programs list
#**Click Help > Check for Updates
#**Follow the prompts for updating
#**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
#*Download complete installer ('''if you do NOT have Adobe Reader installed'''):
#**Use the links below to avoid getting the troublesome "getplus" Adobe Download Manager and other "extras" you may not want
#**Use Firefox to download and SAVE the installer to your hard drive from the appropriate link below
#**Click "Save to File"; save to your Desktop (so you can find it)
#**After download completes, close Firefox
#**Click the installer you just downloaded and allow the install to continue
#***Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
#**'''Download link''': ftp://ftp.adobe.com/pub/adobe/reader/
#***Choose your OS
#***Choose the latest #.x version (example 9.x, for version 9)
#***Choose the highest number version listed
#****NOTE: 10.x is the new Adobe Reader X (Windows and Mac only as of this posting)
#***Choose your language
#***Download the file, SAVE it to your hard drive, when complete, close Firefox, click on the installer you just downloaded and let it install.
#***Windows: choose the .exe file; Mac: choose the .dmg file
#*Using either of the links below will force you to install the "getPlus" Adobe Download Manager. Also be sure to uncheck the McAfee Scanner if you do not want the link forcibly installed on your desktop
#**''Also see Download link''': http://get.adobe.com/reader/otherversions/
#**Also see: https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox (do not use the link on this page for downloading; you may get the troublesome "getplus" Adobe Download Manager (Adobe DLM) and other "extras")
#*After the installation, start Firefox and check your version again.
#'''Update the [[Java]] plugin''' to the latest version.
#*Download site: http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)
#*Also see "Manual Update" in this article: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates
#* Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
#* Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org
#*Java Test: http://www.java.com/en/download/help/testvm.xml

There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (4:4)

Trying to open a streamed PDF in an IFRAME in Internet Explorer 9 on my Win7 64bit machine.
This results in the following dialog:
There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (4:4)
The PDF is streamed (not read from disc) from a servlet in our Java WebSphere environment and the call looks like this:
https://intranetserver.com/myapplication/OpenDocumentServlet.pdf?documentToOpenID=1
The Servlet sets content-type header application/pdf and content-length and writes the bytes to the buffer.
Does the error dialog even come from Acrobat? When the dialog opens there is no active AcrReader process visible in task manager.
Please advise!
Meddelandet redigerades av: p b
Solved. Our IT dept. responsible for packaging and deployment repacked and redeployed 11.0.9. Unknown what changes were made to make it work.

I don't know what acrofix.exe is; can you explain?
Issue
Nothing happens when you launch Acrobat 30 days after installing a CS6 suite.
Solutions
Important: Perform the solutions below in order. Do not continue further if an earlier solution resolves the problem.
Solution1: Install the patch for Acrobat installed as part of a CS6 (Windows Only)
1.   Log in to your Windows computer as an Administrator.
2.   Click the following link to download the patch file:
Acrofix.zip
3.   When prompted "Do you want to open or save this file?,” click Open.
4.   Extract the file. The location varies depending on your operating system and the utility.
5.   Double-click the extracted Acrofix.exe to begin the execution.
6.   If the execution is successful, Command Prompt closes automatically.
7.   When the execution is complete, launch Acrobat.
or
Solution2: Install the patch for Acrobat installed as part of a CS6 using Command Prompt (Windows Only)
1. Run the Command Prompt as an Administrator.
2. Navigate to the location of the extracted hot fix in Solution 1 (Step 4).
3. Type Acrofix.exe to execute it.
4. If the execution is successful, Command Prompt shows Exit Code:0
5. When the execution is complete, launch Acrobat.
Solution 3: Reactivate Acrobat through another Suite product
I will try your cleaner, thanks
[private data removed]

Acrobat Reader X freezing in Windows7 64-bit

FYI, this discussion is copied from Acrobat Windows
I am using Acrobat Reader v10.0.1 in Windows7 (64-bit) with 12Gb of RAM and I encounter freezing of the application nearly every time I use it. This 'freezing' is observed as the image on the screen losing large portions of text or buttons with the applications faling to respond to any inputs. It seems to occur more on larger files but it is not limited to this. I also notice that I show multiple instances of the Acrobat.exe in task manager even though I have closed all but one document. In order to get around this problem, I have been killing all acrobat processes in task manager and then re-opening the documents I am reading. I can then work with those documents for awhile (awhile is a variable amount of time). I have uninstalled and re-installed version 10 and all of my video drivers are up to date. This is the only application that appears to freeze on this (new) computer.
ps. I have looked through the forums for a similar problem but none of them (I haven't gone through ALL of them yet) seem to match what I am seeing.

Over there http://forums.adobe.com/thread/850202?tstart=0 I suggested Microsoft's Virtual XP as a possible solution
Have you tried that to see if it works? (the link I provided was an example for one program... the Virtual XP mode is not just for that one program, it is for any 32bit program that does not want to work with Win7)
Also... you may right click the Reader icon and select a compatibility mode to see if that helps

Attempt to Access Invalid Address - Adobe Acrobat Reader XI or Adobe Acrobat Pro XI

My spec's:
- OS: Win 7 Ultimate SP 1 64 bit
- currently have Adobe Acrobat 9 Pro v 9.0.0 (works fine) - (AA9P)
- Profile I am installing is an Administrator account
- All A/V is turned off to include MS Security Essentials real time protection
- MS EMET is turned off
I have tried upgrading to Adobe Acrobat Reader XI (AARXI) or the trial version of Adobe Acrobat Pro XI (AAPXI), and keep getting the same debug message "attempt to Acess Invalid Address"
I have UNINSTALLED AA9P, and THEN rebooted. I then tried to install AAPXI = same debug message. No errors were present during the installation and I also verified the MD5 checksum on the download, so that I getting a complete install package
I then UNINSTALLED AAP XI, then rebooted.
I INSTALLED AAPRXI, and received no errors during installation. Again, all installs are ocurring under a ADMINISTRATOR account with all security software disabled. Tried opening AAPRXI and get the same debug message.
My OS has every available patch installed for both Microsoft and Third Party.
Any suggestions on how to correct this installation?

Still no solution to this problem. I went ahead and purchased Adobe Acrobat Pro XI thinking I could always get refunded but maybe it was the trial version?
I have since taken a number of steps to verify my computer was clean before I installed AAPXI
-- remotely ran sweeps across my computer using Retina and Tenable Nessus = clean and all available/critical patches installed
-- running Win7 Ultimate SP1
-- running latest versions of all third party software (Java, Flash, etc.)
-- Ran Sysinternal procmon to see if what was going on (will upload to adobe...tons of "NAME NOT FOUND")
---- in procmon, I filtered out most of the noise...just need an assist from Adobe Tech
-- I used the tool above that Claudio Gonazlez identified and removed everything, even my entire Adobe CS4 installation =(
-- Rebooted
-- Double checked that all security software is disabled
** installed AAPXI with NO installation errors
-- tried opening AAPXI but get the same error " C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe Attempt to access invalid address"
Any help from the community or Adobe? Been trying off an on for two weeks to fix this. Thanks

Since Lion doesn't support Power PC... how do I open Adobe acrobat reader?

I'm trying to open Adobe Acrobat Reader to download something from the internet, and discovered for the first time that I can't because Power PC is no longer supported by Apple..(whatever that is????) I don't know what to do. Can someone help. Thank you sgarbo

power pc is an old cpu type made by ibm that apple used to put in their rather old macs
if you downloaded an acrobat reader which require power pc then you downloaded the wrong! and possible dangerous version of acrobat reader download the correct one if you must from adobes site
but osx support displaying pdf files without you installing that program
which along with Java are the biggests caused of insucrity in private computers there are apple and windows alike

I cannot open this PDF file in Acrobat 8 Pro or in Acrobat Reader on Windows 7 64-bit

I have a PDF file that I could open on my Windows XP 32-bit laptop in Acrobat 8 Pro or in Acrobat Reader. I then upgraded to a Windows 7 64-bit laptop. But now in Win7-64, I cannot open this same file using the same apps (Acrobat 8 Pro & Acrobat Reader XI).
When I try to open it in Acrobat 8, it does not load and instead a popup windows appears saying -
Adobe Updater
Some components needed to complete this operation are missing but information about them may be available on the Adobe website. Would you like to search the Adobe website for the missing components?
And I can choose either the OK or Quit buttons. When I click OK, a web browser starts and goes to this website -
http://www.adobe.com/special/adobe_update_manager/?type=Filter&name=FOPN_foweb&version=0.0 .0.0&lang=en_US&os=Windows&osver=6.1.7601&appid=acrobat8pro-en_US&cpu=intel
This webpage says -
Adobe Update Manager
Adobe cannot locate the requested plugin. New plugins will be listed on this page. Currently there are no plugins.
So now I am stuck, no direction to go. I am left without any solution from Adobe for Acrobat on this file.
When I try to open this PDF file in Reader, it does not load and instead a web browser is spawned loading the webpage -
http://plugin.fileopen.com/Default.aspx?bhcp=1
This is the FileOpen Plug-in for Adobe Acrobat/Reader, which prompts to -
Please click OK to download the FileOpen Plug-in Installer for Adobe Acrobat/Reader
I click on OK, download and run the Installer file, accept the terms, and installed the FileOpen Client (x64) B928. Upon completion, it prompts to Finish. But it does not automatically bring Reader up or try to load the file. So I try again to load the PDF file into Reader. But once again, the file does not load and the web browser is spawned loading the same FileOpen Plug-in Installer link. I click OK again, and start the same FileOpen Client process. This time, it recognizes that I have FileOpen Client installed, and the window gives me two choices, Repair or Remove. So since I apparently need this Plug-in, I choose Repair. The process seems to complete the Repair. But when I try to load the file, it still brings me back to the FileOpen Plug-in webpage. So now I am stuck again, and left without any solution from Adobe for Reader on this file.
I tried Adobe support. But apparently Adobe does not support past releases of their products (Acrobat 8), and also does not give free support for the current version of their free products (Reader XI).
Can this be fixed?

How is Acrobat 8 not fully Windows 7 compatible? I see discussions on this Adobe Community saying how Acrobat 8 does work on Windows 7 and with 64-bit. It appears that if Acrobat 8 is updated to the latest version, then this should fix AA8-Win7 issues. And I am at the latest AA8 version, 8.3.1.
And how are Acrobat 8 and Reader XI are not compatible? I have always had Acrobat and Reader installed on the same PC, without ever having any issues. And Adobe allows the installation of one after the other. So apparently Adobe allows them both to exist together. If they are incompatible, then why would Adobe allow them to exist together?
Anyway, I did uninstall the FileOpen Plug-in and the Reader XI, then reinstalled the FileOpen Plug-in. So now Reader is not installed and only Acrobat 8 is installed. I then tried to load the PDF file, but I still get the Acrobat 8 error described above.

Acrobat Reader 11 kills Java on Win7

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