Acrobat Reader DC

I have downloaded the new version, but can't seem to find where to sign into the new version to us my subscription of EXportPDF ???

Hi Mitchell,
I can understand your concern & will help you with this.
If you have Acrobat Reader DC on your computer you will see the Sign In option at the top right corner as shown below in the screenshot.
In case if its a mobile app, you will have to open the click on the Red Home symbol on the Right & at the bottom you will see the option to Sign in. Please refer to the screen shoots below.
I hope this will resolve your issue.
In case if you still experience any issue or have any query please let us know, we will be happy to assist you.
Regards,
Aadesh

Similar Messages

  • "there is a problem with adobe acrobat/reader. if it is running please exit and try again. (523.523)

    We are getting the following error "there is a problem with adobe acrobat/reader. if it is running please exit and try again. (523.523)" and a gray screen appears (Image not viewable) with multiple users. We are using Adobe Reader XI (11.0.05) and (11.0.06). The current workaround is to log off the website and log back in. Once the user logs back in, the pdf will appear. However it occurs anywhere from 2-8 times in a day. Anyone else having this issue or know of another workaround? Any suggestion with how to fix? Please help!!

    Hi Valerie,
    Please let me know the version of Adobe Acrobat/Reader & operating system installed on your computer?
    Also, try this:-
    Launch Adobe Reader/Acrobat.
    From the menu, choose Edit -> preferences -> General
    Uncheck the option for "Enable Protected Mode at startup"
    Restart the Adobe Reader and web browser.
    Regards,
    Aadesh

  • I have installed adobe flash player. I can not open the file. In plugins under tools it is not showing. It shows acrobat reader being there but not flash player. Any ideas?

    Flasher Player should be listed as a plugin in tools for it to work?

    '''Other items that need your attention'''
    The information submitted with your question indicates that you have out of date plugins with known security and stability issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post. You can also see your plugins from the Firefox menu, Tools > Add-ons > Plugins.
    *Adobe Shockwave for Director Netscape plug-in, version 11.0
    **Several security issues have been fixed since the version you are using
    *Adobe PDF Plug-In For Firefox and Netscape 8.2.2
    **'''Very old version'''; you seem to have missed the entire version 9 series
    **New Adobe Reader X (version 10) with Protected Mode just released 2010-11-19
    **See: http://www.securityweek.com/adobe-releases-acrobat-reader-x-protected-mode
    *Next Generation Java Plug-in 1.6.0_19 for Mozilla browsers
    **4 versions behind; several security issues have been fixed
    #'''Check your plugin versions''': http://www.mozilla.com/en-US/plugincheck/
    #*'''Note: plugin check page does not have information on all plugin versions'''
    #'''Update Shockwave for Director'''
    #*NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
    #*Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
    #*When the download is complete, exit Firefox (File > Exit)
    #*locate and double-click in the installer you just downloaded, let the install complete.
    #*Restart Firefox and check your plugins again.
    #*'''<u>Download link and more information</u>''': http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
    #'''Update Adobe Reader (PDF plugin):'''
    #*From within your existing Adobe Reader ('''<u>if you have it already installed</u>'''):
    #**Open the Adobe Reader program from your Programs list
    #**Click Help > Check for Updates
    #**Follow the prompts for updating
    #**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
    #*Download complete installer ('''if you do <u>NOT</u> have Adobe Reader installed'''):
    #**Use the links below to avoid getting the troublesome "getplus" Adobe Download Manager and other "extras" you may not want
    #**Use Firefox to download and SAVE the installer to your hard drive from the appropriate link below
    #**Click "Save to File"; save to your Desktop (so you can find it)
    #**After download completes, close Firefox
    #**Click the installer you just downloaded and allow the install to continue
    #***Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
    #**'''<u>Download link</u>''': ftp://ftp.adobe.com/pub/adobe/reader/
    #***Choose your OS
    #***Choose the latest #.x version (example 9.x, for version 9)
    #***Choose the highest number version listed
    #****NOTE: 10.x is the new Adobe Reader X (Windows and Mac only as of this posting)
    #***Choose your language
    #***Download the file, SAVE it to your hard drive, when complete, close Firefox, click on the installer you just downloaded and let it install.
    #***Windows: choose the .exe file; Mac: choose the .dmg file
    #*Using either of the links below will force you to install the "getPlus" Adobe Download Manager. Also be sure to uncheck the McAfee Scanner if you do not want the link forcibly installed on your desktop
    #**''<u>Also see Download link</u>''': http://get.adobe.com/reader/otherversions/
    #**Also see: https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox (do not use the link on this page for downloading; you may get the troublesome "getplus" Adobe Download Manager (Adobe DLM) and other "extras")
    #*After the installation, start Firefox and check your version again.
    #'''Update the [[Java]] plugin''' to the latest version.
    #*Download site: http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)
    #*Also see "Manual Update" in this article: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates
    #* Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
    #* Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org
    #*Java Test: http://www.java.com/en/download/help/testvm.xml

  • Chrome - Adobe-Acrobat/Reader can not be used to view PDF files in a web browser.

    I can't view PDF files via Chrome (it works on Internet Explorer but I prefer Chrome)  -  the error below has arisen recently on Chrome, though I can't see what has changed.
    "Acrobat plug-in
    The Adobe-Acrobat/Reader that is running can not be used to view PDF files in a web browser. Please exit  Adobe Acrobat/Reader and exit your Web Browser and try again."
    I have looked through Forum articles on similar errors and have tried the following(text copied from other Forum entries)
    Repair Adobe Acrobat (from Acrobat)
    Repair Adobe Acrobat (from Control Panel
    Configure Acrobat  as a helper application: Choose Edit > Preferences., Select Internet on the left., Deselect Display PDF In Browser Using [Acrobat application], and then click OK.Quit Acrobat or Reader
    Create a registry item for Acrobat: with Regedit: If the registry item doesn't exist on the system, do the following: Go to Edit > New > Key and create the missing HKEY_CLASSES_ROOT\Software\Adobe\Acrobat\Exe.Go to Edit > New > String Value and name this key (Default).Select (Default), and then go to Edit > Modify. Type the Adobe Acrobat path in the "Value data" for your product.,restart your computer
    Repair the HKCR\AcroExch.Document registry key: Navigate to HKEY_CLASSES_ROOT\AcroExch.Document., Right-click AcroExch.Document and select Delete; make sure that you have the correct key, and click Yes on any prompts, Right-click AcroExch.Document.7 and select Delete; make sure that you have the correct key, and click Yes on any prompts. Repair your Acrobat  installation
    None has solved the problem. However it still works ok with IE. But I want to stick with Chrome because I find IE is so slow!
    I am using Vista, with Adobe Acrobat standard 9.5.2 and Google Chrome version 23.0.1271.64 m which is marked on Chrome as 'up to date'
    Does anyone know why I might be getting this error on Chrome but not IE?

    I think I have discovered the answer to my own question!
    I have disabled Adobe Reader plug-in, and can now see PDFs in Chrome.
    (Steps: Chrome Menu, Settings option, Click Advanced Settings link, then Content Settings button, then select Disable Individual Plug-Ins, and a list of plug-ins is offered to enable or disable).
    I then get a different result depending on whether or not Chrome PDF viewer is enabled - with it enabled I see the PDF document in Chrome, or with it disabled then the option is offered to download it, but either way I can get it it via Chrome without having to run Internet explorer in another browser window.

  • Adobe Acrobat/Reader can not be used to view PDF's in Web browser.

    Does any one came accross the following message trying to view PDF's in web browser? "Adobe Acrobat/Reader that is running can not be used to view PDF documents in Web browser. Please exit the Acrobat?Reader application and try again". Thanks for your help! Barbara

    http://helpx.adobe.com/acrobat/using/display-pdf-browser-acrobat-xi.html

  • Since Lion doesn't support Power PC... how do I open Adobe acrobat reader?

    I'm trying to open Adobe Acrobat Reader to download something from the internet, and discovered for the first time that I can't because Power PC is no longer supported by Apple..(whatever that is????)  I don't know what to do.  Can someone help.  Thank you sgarbo

    power pc is an old cpu type made by ibm that apple used to put in their rather old macs
    if you downloaded an acrobat reader which require power pc then you downloaded the wrong! and possible dangerous version of acrobat reader download the correct one if you must from adobes site
    but osx support displaying pdf files without you installing that program
    which along with Java are the biggests caused of insucrity in private computers there are apple and windows alike

  • Disable online services/features in Acrobat Reader DC?

    With the new update being released from Reader to Acrobat Reader DC, I have concerns with the use of cloud storage and storing sensitive data.
    I have looked around and the only information I have found for disabling these new features are in reference to groups who use the Acrobat Customization Wizard DC, which means they would be running an Enterprise version.
    I have installed and tested the new Acrobat Reader DC on both Windows and OS X, there are no obvious options for disabling the services that I am referring to.
    Services I am referencing:
    Adobe cloud storage service
    Sending and tracking documents
    Syncing across multiple devices (by use of cloud storage)
    Is there a way to disable the use of these services on an individual (non Enterprise) install of Acrobat Reader DC?
    Thanks in advanced!

    You can use the Adobe Customization Wizard DC on both Reader DC (Classic or Perpetual) versions.
    Adobe Customization Wizard
    You can also use the Windows Registry to turn these services OFF.
    Services integration
    Workflows (Services integration)
    These preferences enable integration with Document Cloud services.
    This preference category contains the following subfeature(s):
    Mobile Link
    Services (Acrobat.com: 11.x and earlier)
    Services (EchoSign: 11.x and earlier)
    Services (SharePoint-Office365)
    Services integration (11.x and earlier)
    Services integration (DC)
    Synchronizer
    Services integration (DC)
    These settings for DC products replace those used by 11.x and earlier. By default, Adobe online services are tightly integrated with the user interface so that users can leverage them in enterprise workflows. Adobe's services are rapidly evolving and allow your organization to increase its efficiency with zero infrastructure and management costs.
    Summary table
    bAdobeSendPluginToggle
    Toggles the Adobe Send and Track plugin for Outlook
    bToggleAdobeDocumentServices
    Disables all service access except those features controlled by the other preferences.
    bToggleAdobeSign
    Disables Adobe Send for Signature (formerly EchoSign).
    bTogglePrefSync
    Disables preferences synchronization.
    bToggleWebConnectors
    Disables 3rd party connectors.
    bUpdater
    Disables both updates to the product's web-plugin components as well as all services.
    bUpdater
    Top > Workflows > Services integration (DC) > bUpdater
    Data type
    boolean: DWORD value > REG_DWORD
    Default
    Version #
    DC
    HKLM Path
    HKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cServices
    Summary
    Disables both updates to the product's web-plugin components as well as all services.
    Details
    This new preference replaces the now deprecated HKCU services master switch bEnableAcrobatHS. It disables both updates to the product's web-plugin components as well as all services without exception, including any sign-in screen. The setting is not the same as bUpdaterwhich resides directly under FeatureLockdown and disables product updates. Possible values include:
    0: Disable services and service component updates.
    1: Enable services.
    bToggleAdobeDocumentServices
    Top > Workflows > Services integration (DC) > bToggleAdobeDocumentServices
    Data type
    boolean: DWORD value > REG_DWORD
    Default
    null
    Version #
    DC
    HKLM Path
    HKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cServices
    Summary
    Disables all service access except those features controlled by the other preferences.
    Details
    This setting does not affect Adobe Send for Signature, preference synchronization, or third party connectors. Possible values include:
    0: Enable Document Cloud services.
    1: Disable Document Cloud services.
    bToggleAdobeSign
    Top > Workflows > Services integration (DC) > bToggleAdobeSign
    Data type
    boolean: DWORD value > REG_DWORD
    Default
    null
    Version #
    DC
    HKLM Path
    HKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cServices
    Summary
    Disables Adobe Send for Signature (formerly EchoSign).
    Details
    Possible values include:
    0: Enable Adobe Send for Signature.
    1: Disable Adobe Send for Signature.
    bTogglePrefSync
    Top > Workflows > Services integration (DC) > bTogglePrefSync
    Data type
    boolean: DWORD value > REG_DWORD
    Default
    null
    Version #
    DC
    HKLM Path
    HKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cServices
    Summary
    Disables preferences synchronization.
    Details
    This preference disables and locks a new feature which synchronizes desktop preferences across devices on which the user is signed in with an Adobe ID (including phones). Possible values include:
    0: Ensable preferences synchronization.
    1: Disable preferences synchronization.
    bToggleWebConnectors
    Top > Workflows > Services integration (DC) > bToggleWebConnectors
    Data type
    boolean: DWORD value > REG_DWORD
    Default
    null
    Version #
    DC
    HKLM Path
    HKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cServices
    Summary
    Disables 3rd party connectors.
    Details
    Allows configuring in-product access to third party servicesfor file storage. Possible values include:
    0: Enable 3rd party connectors.
    1: Disable 3rd party connectors.
    bAdobeSendPluginToggle
    Top > Workflows > Services integration (DC) > bAdobeSendPluginToggle
    Data type
    boolean: DWORD value > REG_DWORD
    Default
    1
    Version #
    DC
    HKCU Path
    Workflows
    HKLM Path
    HKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cCloud
    Summary
    Toggles the Adobe Send and Track plugin for Outlook
    Details
    When enabled, an Adobe Send and Trackbutton appears in Outlook when composing an email. It enables sending large files as public links through Outlook. The attached files are uploaded to Adobe Document Cloud and public links to the files are inserted in the email body. Recipients can click the link to preview the file in a browser window and can download the file if needed. Possible values include:
    0: Disable Adobe Send and Track.
    1: Enable Adobe Send and Track.

  • I cannot open this PDF file in Acrobat 8 Pro or in Acrobat Reader on Windows 7 64-bit

    I have a PDF file that I could open on my Windows XP 32-bit laptop in Acrobat 8 Pro or in Acrobat Reader.  I then upgraded to a Windows 7 64-bit laptop.  But now in Win7-64, I cannot open this same file using the same apps (Acrobat 8 Pro & Acrobat Reader XI). 
    When I try to open it in Acrobat 8, it does not load and instead a popup windows appears saying -
    Adobe Updater
    Some components needed to complete this operation are missing but information about them may be available on the Adobe website. Would you like to search the Adobe website for the missing components? 
    And I can choose either the OK or Quit buttons.  When I click OK, a web browser starts and goes to this website -
    http://www.adobe.com/special/adobe_update_manager/?type=Filter&name=FOPN_foweb&version=0.0 .0.0&lang=en_US&os=Windows&osver=6.1.7601&appid=acrobat8pro-en_US&cpu=intel
    This webpage says -
    Adobe Update Manager
    Adobe cannot locate the requested plugin. New plugins will be listed on this page. Currently there are no plugins.
    So now I am stuck, no direction to go.  I am left without any solution from Adobe for Acrobat on this file.
    When I try to open this PDF file in Reader, it does not load and instead a web browser is spawned loading the webpage -
    http://plugin.fileopen.com/Default.aspx?bhcp=1
    This is the FileOpen Plug-in for Adobe Acrobat/Reader, which prompts to -
    Please click OK to download the FileOpen Plug-in Installer for Adobe Acrobat/Reader 
    I click on OK, download and run the Installer file, accept the terms, and installed the FileOpen Client (x64) B928.  Upon completion, it prompts to Finish.  But it does not automatically bring Reader up or try to load the file.  So I try again to load the PDF file into Reader.  But once again, the file does not load and the web browser is spawned loading the same FileOpen Plug-in Installer link.  I click OK again, and start the same FileOpen Client process.  This time, it recognizes that I have FileOpen Client installed, and the window gives me two choices, Repair or Remove.  So since I apparently need this Plug-in, I choose Repair.  The process seems to complete the Repair.  But when I try to load the file, it still brings me back to the FileOpen Plug-in webpage.  So now I am stuck again, and left without any solution from Adobe for Reader on this file. 
    I tried Adobe support.  But apparently Adobe does not support past releases of their products (Acrobat 8), and also does not give free support for the current version of their free products (Reader XI). 
    Can this be fixed? 

    How is Acrobat 8 not fully Windows 7 compatible?  I see discussions on this Adobe Community saying how Acrobat 8 does work on Windows 7 and with 64-bit.  It appears that if Acrobat 8 is updated to the latest version, then this should fix AA8-Win7 issues.  And I am at the latest AA8 version, 8.3.1. 
    And how are Acrobat 8 and Reader XI are not compatible?  I have always had Acrobat and Reader installed on the same PC, without ever having any issues.  And Adobe allows the installation of one after the other.  So apparently Adobe allows them both to exist together.  If they are incompatible, then why would Adobe allow them to exist together? 
    Anyway, I did uninstall the FileOpen Plug-in and the Reader XI, then reinstalled the FileOpen Plug-in.  So now Reader is not installed and only Acrobat 8 is installed.  I then tried to load the PDF file, but I still get the Acrobat 8 error described above. 

  • Can you please put me in touch with the support  for the trial copy of adobe acrobat XI pro which I had tried out on March 15 for 30 days. I have  been trying to cancel since the cost is too much and Acrobat Reader is OK for me. I can't find uninstaller.

    Can you please put me in touch with the support  for the trial copy of adobe acrobat XI pro which I had tried out on March 15 for 30 days. I have  been trying to cancel since the cost is too much and Acrobat Reader is OK for me. I can't find uninstaller.
    I have had to erase my disk since then with trouble with Apple Store not recognising my machine and the reload from Time Machine has given complications . Can you please cancel my trial and return my Trial money.

    If you paid for what you used then it was not a trial.
    Look thru the following links and use the chat option if required for your situation:
    Cancel your membership or subscription | Creative Cloud
    https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
    https://forums.adobe.com/thread/1703848
    Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Creative Cloud support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
    Phone support | Orders, returns exchanges
    http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • I have a Dell Inspiron 1545 and I can't download Adobe flash or Adobe acrobat reader, when I try to play my games it says update flash and when I try to download it the screen comes up blank

    I have a Dell Inspiron 1545 and I can't download Adobe flash or Adobe acrobat reader, when I try to play my games it says update flash and when I try to download it the screen comes up blank

    Try the offline installers:
    Flash Player for ActiveX (Internet Explorer)
    Flash Player Plug-in (All other browsers)
    For Adobe Reader: http://get.adobe.com/reader/enterprise/

  • How do you use adobe acrobat reader that can be used/view as a PDF in a web browser

    I get a message that say: this abode acrobat reader that is running can not be used to view PDF files in a
    Web Browser.

    Hello there,
    This forum is for questions about Acrobat.com, and we cannot offer assistance for questions about other Adobe products and services. If you are having trouble with Adobe Reader, I recommend looking at the Reader forum:
    http://forums.adobe.com/community/adobe_reader_forums/adobe_reader
    Here is a search that I did for the error message you reported; it looks like there may be some helpful threads already posted there:
    http://forums.adobe.com/search.jspa?q=view+PDF+files+in+a+web+browser&resultTypes=MESSAGE& dateRange=all&communityID=3414&username=&numResults=15&rankBy=10001
    Best of luck!
    Kind regards,
    Rebecca

  • My submit button on my PDF form is greyed out (will not work) after posting link to PDF on my WordPress website. It works in Acrobat Reader just fine.

    This is where you can see the form as clicked through to from the WordPress website page:
    http://pinetreeplayers.com/ptp_new/wp-content/uploads/2014/12/submit-a-play.pdf
    The PDF file was created in Acrobat 11, with a submit button. The submit button is actioned to send the form via email. It works perfectly by itself if the form is opened in Acrobat Reader, but once I upload the PDF to my WordPress site the submit button is greyed out, and will not complete the action to send on-click.
    How can I fix this please - can anyone offer advice?

    Yes. They need to download Reader and then disable Google Chrome's internal PDF viewer and enable Adobe Reader.
    FireFox should also be configured to use Adobe Reader and not the internal PDF viewer.
    The internal viewers are created to process PDF documents by not including the features and code to process PDF forms.

  • Full screen auto-hide feature does not work with Adobe Acrobat Reader add-on 11.0.0.379 in Firefox 17.01.

    "Full screen" menu item and its keyboard short cut F11 stop working with Acrobat Reader. The Firefox top edge border does not hide once you have moved around in the Acrobat document. Therefore it is not possible to display PDF documents in a true full screen mode within Firefox. The auto-hide full screen mode works nicely with other Firefox windows, so apparently the Acrobat Reader add-on breaks the feature. Windows 7 64-bit.

    From the JS API Reference of the print method:
    Non-interactive printing can only be executed during batch, console, and menu
    events.
    Outside of batch, console, and menu events, the values of bUI and of interactive are ignored
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  • Acrobat Reader does not recognise my printer

    Hello,
    When I attempt to print a pdf document from adobe reader, my printer is not listed in the dropdown list of available printers.  I am therefore unable to print anything.  This issue only occurs with acrobat reader, all other windows applications recognise the printer and print fine.  The printer is connected via wifi.
    I have already tried uninstalling and reinstalling the printer and the drivers, as well as acrobat reader.  I have restarted my computer.  The issue still persists.
    My system information is as follows:
    Windows 8 64 bit pc
    Epson WF-7515 with the latest drivers
    Acrobat reader version 11.0.0
    Any solutions are much appreciated
    Regards

    I have the same problem. My Brother HL-1430 over USB connected to my Airport Express works perfectly. But via Time Capsule no way. I did all the deletion, re-install etc., but no success. I think the Time Capsule has still some problems to solve. What I did now:
    I have connected my Airport Express via Ethernet (bridge mode) to my Time Capsule. I have my stereo and USB printer connected to Airport Express. My TC connects to the Internet. In addition I have an additional USB HD connected to TC for TC archiving and file sharing.
    My MacBook connects to TC only. Now all works fine. I can use everything together at the same time (Internet, printing, music streaming, TimeMachine) without even having dropping bits when streaming sound in parallel.
    Here I must say, that I would have long expected Apple to finally include Air Tunes into its base stations and TC. It's a bit of a joke that you still need to buy an additional Airport Express just to stream your music. Here marketing and product positioning at Apple goes too far and harms the concept of an easy and integrated solution.

  • How can I get the mouse cursor from acrobat reader to use in other windows programs?

    I like the pointer used in Adobe's Acrobat Reader and would like to use it as my regular mouse pointer. A friend and I were able to do it years ago, but I can't now. I am using Windows XP Home Edition.
    Resveratrol

    Reader Forum http://forums.adobe.com/community/adobe_reader_forums
    Or, maybe
    Acrobat SDK Developer Forum http://forums.adobe.com/community/acrobat/acrobat_sdk

  • I am using the Adobe Acrobat Reader on a mac and I followed all the directions to copy an image but when I press paste only half of the image appears or it appears as an empty square. What can I do to fix this?

    I am using the Adobe Acrobat Reader on a mac and I followed all the directions to copy an image but when I press paste only half of the image appears or it appears as an empty square. What can I do to fix this?

    Hello,
    I would like to inform you that not all the browsers and online PDF readers support copying text from a PDF. If you have opened the PDF online, please download PDF file to your computer and then open the file in Adobe Reader.
    Please share a screenshot if the issue still persists.
    Regards,
    Nakul

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