Acrobat Standard and Photoshop Elements download & install

I bought Acrobat Standard and Photoshop Elements online. They seemed to download, but not install.

can you find the downloaded files?
if so, what happens when you click (or double click) an installation file?

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Acrobat 8 Standard and Photoshop Elements

I need to download my Acrobat 8 Standard and Photoshop Elements on my new computer. Adobe downloads will not let me do this and tech support says they cannot help because of the age of the products?

You needed to keep them when you first downloaded. It's vital to keep downloads you pay for, and to burn them to CD so you don't lose them if your disk fails. It is likely to be too late to get these now, but let's see if someone has any info that might help. Good luck!

I have acrobat professional and photoshop elements. New Mac arrives next week how do I move these from the old machine as I cannot find the product codes

I have acrobat professional and photoshop elements. New Mac arrives next week how do I move these from the old machine as I cannot find the product codes

You cannot move or copy software between computers. You must reinstall. You will need the serial number. Check your account details on Adobe's site if you registered.

Premiere and Photoshop Elements Downloads

Downloaded 2 files each of Premiere and Photoshop Elements, but they will not open. Two files each are in their separate folders but when I click on either I get a message that the program to open them can not be found.

Thanks John for your response. I found the problem after realizing that I was trying to open partially downloaded files. I downloaded again (complete) and they extract with no problem. Thanks again.
Francis

I purchased Adobe Acrobat 8 Standard and Photoshop Elements 6.0 in 2008. I now need to load them onto a new computer. I see in these downloaded purchases in my account, but I cannot access them. Please help! Is there a CD that can be sent to me, or anothe

Please help! I downloaded from the internet, and have my serial numbers.

Generally you will have to go back to the original download and use that. If you did not backup the download, you may be out of luck. If the new machine is a Win 8 machine, the AA 8 will likely not work anyway. Not sure about PhotoShop. The use of the Standard makes it even harder. There are downloads for Pro, but not Std as understand it. You might try at Adobe Acrobat X (10) Pro, Reader, and Suite Direct Download Links | ProDesignTools to see if you can find a copy.

I just downloaded and paid for Premiere elements but now want the combined Premiere and Photoshop elements. How do I do this?

My headline says it all. I would like to turn my Premiere Elements order into the combined Premiere and Photoshop Elements download offer. I have already paid for Premiere Elements but would like to take advantage of the combined offer for only another $40 or so. How do I do this?
I only downloaded and paid for the Premiere Elements package about two days ago.
Todd Sauve

Todd Sauve
Did you purchase Premiere Elements 13 from Adobe Direct? If so, are you within 30 days of that purchase? If the answer to both of those questions is Yes and it appears to be, then you should explore
Contact Adobe Chat clicking on the following link
Contact Customer Care
Premiere Elements
Membership, Account, Payment
Payments, Invoices, Orders
Chat Panel
If the link does not hold its set, then you will need to navigate to the Chat Panel using the above titles as guides.
Under the conditions mentioned at the beginning of this reply, I am speculating that Adobe should be able to give you your money back for the Premiere Elements 13, allowing you to purchase Photoshop Elements and Premiere Elements which are sold together, but are still really standalone products. How Adobe opts to do that is at its discretion.
Best wishes
ATR

How do I re-install my Adobe products, Acrobat 9 Pro and Photoshop elements 8 on my new PC?

How do I re-install my Adobe products, Acrobat 9 Pro and Photoshop elements 8 on my new PC?

Use below link to download the products
Download Acrobat products | 9, 8
Download Photoshop Elements products | 9, 8, 7

HT2404 my hard drive crashed and nothing recoverable. Apple installed a new drive. How can I go back and download the apps I had purchased for my previous configuration, for instance Lion 10.7, and Photoshop Elements 10?

My hard drive crashed and nothing recoverable, local Apple Store installed a new drive. How can I go back and download the apps I had purchased for my previous configuration, for instance Lion 10.7, and Photoshop Elements 10?

A blank drive needs to be formatted first, you do that hold c boot (or hold option key boot) from the 10.6 install disk (or Lion USB)
Read how to format the drive in Disk Utility here
https://discussions.apple.com/docs/DOC-3044
How to install OS X
https://discussions.apple.com/docs/DOC-3251
Software Update fully,
Hold the option key and click on Purchases when in MAS to download your 10.7 etc.

Downloaded photoshop elements 12, installed ok and activated, started it and splash screen displayed and app launched then shutdown

Downloaded photoshop elements 12, installed ok and activated, started it and splash screen displayed and app launched then shutdown immediately.
Repeat and crashes again. Help it won't start!

Solved! Tried everything in the support documents and none of it worked. Massive frustration with Adobe Chat staff who know nothing and just kept telling me to look at the support documents over and over. They also gave me a contact number in Australia that has a recorde d message saying the product is not supported! What is that about?
Finally Anand from Adobe tech support called me (from when I reopened the original support case that gave me the serial number).
Just had to rename folder SLCache in c:\program files(x86) and reaccept the EULA and reactive. Now everything works fine. Way to hard.

I purchased Adobe Premeire Elements and Photoshop Elements 10.0 in 2012. Since then my computer died.I would like to download them on this computer and am unable to do so successfully. Please advise. It was a downoad purchase with no CD

I purchased Adobe Premeire Elements and Photoshop Elements 10.0 in 2012. Since then my computer died.I would like to download them on this computer and am unable to do so successfully. Please advise. It was a downoad purchase with no CD

christineae
It is not clear if your Premiere Elements 10 was a downloaded purchase from Adobe or from an authorized reseller.
However, do you have a purchased serial number for the product?
If you have the purchased serial number, you can download Premiere Elements 10 tryout files from the following web site
and insert your purchased serial number in them during installation to make them your own.
Photoshop Elements 10 Direct Download Links: Free Trials, Premiere | ProDesignTools
It is important to read and carry out carefully that web site's "Note: Very Important Instructions" in order to avoid an Access Denied message.
Just in case message....
But there could be a complication with regard to files from any source.
Adobe allows you to have the purchased activated serial number on no more than 2 of your computers.
If your failed computer has Premiere Elements trapped on it representing 1 purchased serial number, you will be able to installed
the purchased serial number on only one more computer. If you have the purchased activated serial number trapped on 2 failed
computers, then you will not be able to use that purchased serial number on another computer until you deactivate at least one
on one of the other two computers. In this case, it is only Adobe who might be able to help you. None of this may apply to you. I mention
it as a just in case caution.
Please let us know if you have any questions or need clarification.
Thank you.
ATR

Adobe update refuses to work for CS6 and Photoshop elements. App manager refuses to install.

Adobe update refuses to work for CS6 and Photoshop elements. App manager refuses to install. Support Advisor is of no help.Anyone had the same problem? It has all worked perfectly for some years now, but refuses this week.Has Adobe changed something.Windows 7.

Re: Adobe update refuses to work for CS6 and Photoshop elements. App manager refuses to install.
created by Pat Willener in Downloading, Installing, Setting Up - View the full discussion
What exactly means "refuses"?
This is the message which comes up if I try to update (from the Help menu) or re-install my licenced copies of CS6 or Photoshop Elements 9.
“We've encountered the following issues
Installer failed to initialize.Please download Adobe Support Advisor to detect the problem”
Get Adobe Support Advisor”
OR
on trying to open PhotoshopCS6 I get this message:-
“Adobe Application Manager required to start your trial, is missing or damaged.
Please download a new copy of Adobe Application Manager from http://www.adobe.com/go/applicationmanager_uk”
When I follow these instructions and try and start up/install or update Photoshop CS6 I get the same messages all over again. This has been going on since Tuesday afternoon and I am anxiuous to resolve the problem. For several years now all this has worked perfectly through your website and I cannot understand what has changed. Once I cancel these messages the products themselves seem to function OK. When I attempt to use Adobe Update Manager I get the same messages as above. You will see that my products are properly licensed and up to date. Have you any solution?

Just bought Photoshop Elements 12 and Photoshop Elements 12 Premiere...downloaded with Akamai Download Manager...now cannot find! Where to look? Have Mac OS...looked in downloads already...only one site for Photoshop Elements 12...nothing about Premiere

Just bought Photoshop Elements 12 and Photoshop Elements 12 Premiere...downloaded with Akamai Download Manager...now cannot find! Where to look? Have Mac OS...looked in downloads already...only one site for Photoshop Elements 12...nothing about Premiere..when click on Install says Adobe already running...Really? Where is it?

restart you computer and use finder to check for downloaded/installed files.

Iphone 4S - Windows Vista - 64 Bit (and photoshop elements 9.0) is not recognizing my iphone as a camera - therefore I cannot download pictures from my iphone. iTunes works fine with the iPhone, but I do not see it in "My Computer" when connected via USB

iphone 4S - Windows Vista - 64 Bit (and photoshop elements 9.0) is not recognizing my iphone as a camera - therefore I cannot download pictures from my iphone. iTunes works fine with the iPhone, but I do not see it in "My Computer" when connected via USB. I already tried uninstalling and reinstalling iTunes....still nothing. Any ideas?

Thank u verrrrrrrrrrry much FoxFifth u save my life thank u.

Photoshop Elements 11 installed on Mac Mini OS X 10.9.5. Application running successfully on bot main user and administrative accounts for considerable time with no warning messages. When established a new user account on same computer and try to call up

Photoshop Elements 11 installed on Mac Mini OS X 10.9.5. Application running successfully on bot main user and administrative accounts for considerable time with no warning messages. When established a new user account on same computer and try to call up elements receive message “Some ot the application components are missing from the Application directory. Please reinstall the application.” How do I correct this problem without disturbing application in main user account?

Brooks lansing if you create a new Administrator account does the same issue occur? If so then it is likely that there is a file permission failure and file permissions have been set for the existing Users instead of the groups they belong to.
Have you removed and reinstalled Photoshop Elements 11? This may reset the file permissions to the correct state to allow it to work under new accounts.

How to install Lightroom and Photoshop Elements from my old pc to my new pc?

I have a new pc and want to install Lightroom 5.7 and Photoshop Elements 12 from my old pc to the new one.

For LR here is a useful link:
http://www.lightroomqueen.com/how-move-lightroom-to-new-computer/
There is also a video tutorial which covers moving a LR catalog to a new computer:
http://tv.adobe.com/watch/the-complete-picture-with-julieanne-kost/how-to-migrate-lr-to-an other-computer/
For Elements you can simply install the application and then set up the Elements Editor for external editing in the LR Library prefs. I’m assuming you won’t be using Oranizer as well as LR. That can lead to confusion and broken links unless you are very disciplined.
If you do intend to use Organizer the method is backup and restore, starting with an Organizer backup on the old PC.
http://helpx.adobe.com/photoshop-elements/kb/backup-restore-move-catalog-photoshop.html

Acrobat Standard and Photoshop Elements download & install

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