Acrobat X "Reader Extending" Issues

I have Adobe Acrobat X version 10.0.3.
I'm trying to allow Reader users to sign documents. I went File > Save As > Reader Extended PDF in Acrobat. Saved the document and it does not allow the user to digitally sign the document. It does allow them to fill out the form and save it. I can sign the form in Acrobat. The users are using Reader X 10.0.1.
I used Acrobat 9.4.4 to "Reader Extend" the form and that allows the users to fill out, digitally sign and save the form.
Is there a issue with Acrobat X?

Are you using Standard or Pro? Standard does not apply the digital signature usage right when Reader-enabling a document.

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Acrobat 9 Pro Extended issues

7-29-08
Hello,
I work in an engineering enviromment doing visualization and
animation. I have been an advocate for Acrobat 3D as a better way
to communicate with our customers. We have a large contingent of
Autodesk Mechanical Desktop and Inventor users. I want to add
advanced features to the presentations we make to our customers. So
far it looks like Acrobat 9 Pro Extended does not play nice with
the Inventor 2009 series, neither the Desktop or Inventor. The main
issue is that the section tool creates nice outlines where the
solids are cut that describe the shape made by the cutting plane
but the solid surfaces the plane would make are missing. It looks
like the surface normal that should be there is flipped.
I have looked at the various presentation methods in this new
relase of Acrobat and they are a big step up but I want to be able
to open a PDF to a text document with animations embedded in it and
possibly narrations. I want a tavble of contents that has page
links to illustrations and paragraphs, and 3D files that my
customers can interact with. I see nothing in the training that
addresses this. Can you help?
Autodesk has it's own design collaboration package that
produces rotatable 3D files. It is called DWF Writer and the output
is more realistic than what Acrobat produces. For my needs should I
abandon Acrobat 3D functions and instead attach 3D DWF's?
Thanks,
Randy Van Nostrand
[personal information removed]

Thank you for your response. These forums are specific to the
Acrobat.com website and its set of hosted services, and do not
cover the Acrobat family of desktop products. Please visit the
following forums for any questions related to the Acrobat family of
desktop products:
http://www.adobeforums.com/cgi-bin/webx/.3bbeda8b/

Acrobat and Reader Version Issues

Hi,
I've created a PDF porffolio made up of several PDFs. When I view the PDF portfolio at the "top level" (where you see names of the individual PDFs on top of a window that looks like it should show the first page of the PDF) all it says in the window is "For the best experience, open this PDF porffolio in Acrobat X or Adobe Reader X, or later. However, I have Acrobat XI and am viewing it in Acrobat XI, so why am I having this issue?
I can at least open the PDF portfolio and all the PDFs inside. My girlfriend gets the same window when I try sending it to her and can't open the PDF portfolio at all andl she has Acrobat 11.0.3. Why is this happening to her?
Attached is a screenshot of my issue.
Thanks.

Yes, I guess I did. So I guess that's the issue. Thanks!
Since you seem to know Acrobat and Reader pretty well, I have two other issues I'm dealing with:
1.) I'd like to create a PDF portfolio of my graphic design work. In the past I've created a PDF portfolio and added other PDFs or jpegs into them with difference pieces of work. However, is it possible to create a portfolio where a multi-page PDF (within the larger portfolio) can be viewed in it's entirety (at the top level of the portfolio) without having to open the file? The idea would be that you would see one page of the portfolio with a piece of work, scroll to the right and see another, then when you get to the multi-page PDF if you kept scrolling right it would just take you through that entire PDF instead of having to open the file. Basically, what I'm trying to avoid is having to create jpegs of individual spreads of an InDesign file so they can be viewed seamlessly in a PDF porfolio instead of being able to drop in a multipage PDF. Let me know if you need clarification on this.
2.) Finally, when I've tried to re-order files within PDFs, I've occassionally had success renaming the files (ie 1.jpg , 2.jpg, 3.jpg, 4.pdf, etc) in the "display name" column under the Files tab. I once had success doing an "Initial Sort" for display name but other times it hasn't worked. Is there anyway to make re-order work consistently?
Thanks!

Acrobat X Reader / Pro Issue with Window border resizing / flickering

I have installed Acrobat X Pro and Acrobat X Reader on a new computer. This is the only program on my entire computer that has problems.
The problem occurs only with the menu bar (F9) displayed and when a PDF document is open.
When resizing the window of either Reader or Pro with a PDF open, there is a "flicker" where the program border rapidly flashes between showing the program border and hiding it. Turning off the menu bar makes the issue go away. Even though I turn off the menu bar, each time I open Acrobat Reader or Pro the menu bar is displayed again. I've completely uninstalled the software, used the Adobe Cleaner software, and tried installing a newer version (Reader XI). I still have the same problem. See a screenshot below.
Can you please provide some ideas of what could be wrong?

It turns out the issue was related to a bug in Kaspersky Antivirus 2015. The solution was to uninstall the current version and install a slightly older version 15.0.1.415 The flickering issue was solved.

Adobe Acrobat to Reader printing issue...

I have created a PDF form that we send to our customers to fill out. I created it using LifeCycle Designer and Acrobat 8 and gave it usage rights in Reader. All of the documents we have created have worked fine, however, we have one document that was created at the same time in the same way that shows the text that is typed in by the user, but doesn’t print. (the text is visible on the monitor, but does not show up in print preview or when printed. Any idea why this is happening?
Thanks!
Nicolette

Have you looked at your form in LiveCycle Designer?
You have the 'Presence' property set to the 'Visible (Screen Only)' option. I think this means you will only see the data on the screen and it will not print. I think you want to use the 'Visible' option.

Issue attaching files in Adobe Reader from a form created in Adobe Acrobat Pro 9 Extended

Hello all,
I am having issues- big ones- please help!
I have created a simple form in Adobe Acrobat Pro 9 extended version that will be made available in a local drive for our salesmen to open not online or in html format- fill in and send back to their manager and the factory- there are 2 e-mail submit buttons on this form and the user selects which one to send to.
This form also has a button for save and for print. Everything works great except that the attach a file button I created. It works in Adobe Acrobat, but not in Reader. When you click the button in Reader it compresses but nothing happens.
I have tried many different things- including extending the rights to adobe reader.
Also, this form has a password protected security and I have given permission to print, to fill in the form and sign existing signature fields. When adding the security I made sure it said compatible with Adobe 3.0 and later versions.
I know I have to do the security before I extend the rights to reader and not the other way around.
Don't know what else to do.
Any help would be appreciated!
Thanks,
A.

I've attempted using Acrobat Pro to do the conversion, but it simply won't allow it. Are there easier ways to have an online or fillable form, created in an Adobe program, such as LiveCycle or Acrobat Pro, sent or saved in a pdf format?
For example: I make a form using an Adobe Program and put it online for people to fill out. They fill it out and click a button to email it to me. When I open it, is there a way to see it as a PDF document?
Thank you for your help thus far. It has been much more informative than many of the forums I've attempted to decipher.

Pdf form created in Acrobat 9 Pro Extended does not function properly when viewed by Reader

Hello all-
I have created a form in Acrobat 9 Pro Extended and have an issue because when others view the form in Adobe Reader some of the functions do not work- such as the attach a file button I created, or the save, print buttons (all are execute a menu item). These work on my Acrobat 9 Pro Extended but not on Reader.
I have tried saving many different versions- with security (password) and made sure to allow printing and commenting, editing, digital signatures etc...
Without any security...
Even tried extending features in Adobe Reader!
The response from others is that it all works, except the ATTACH A FILE button- when they click on it it compresses, but, nothing happens!
I don't know what else to do! (I guess people could just attach things to the e-mail that is generated from the submit button, but worried people might forget at that step once they are past that section on the form and they jump to email to submit).
Help please!
A.

I've already extended the rights and made sure to save to activate that... as well as password protected the docs etc... still nothing...
I am aware that those with Basic Adobe Reader need rights extended to be able to use functions available to Adobe Pro.

Problem trying to make a LC Designer ES4 form "Reader Extended" in Acrobat XI Pro

I have a form that I created in LC Designer ES4 that I was able to successfully "Reader Extend" using Acrobat XI Pro. I added a script to the form to allow for the deselecting of radio buttons (which I found on this forum), and now I cannot Reader Extend the form.
Here are the specifics of my environment:
Acrobat XI Pro - Ver. 11.0.10
Adobe LiveCycle Designer ES4 - Ver. 11.0.20130826.2.901444
Windows 7 Professional, SP1
Here's the error I am getting in the Acrobat debugger:
Exception in line 1 of function top_level, script Document-Level:!ADBE::0100_VersChkStrings
InvalidGetError: Get not possible, invalid or unknown. Doc.layout:1:Document-Level:!ADBE::0100_VersChkStrings
This error message appears at the very bottom of the debugger window:
Unable to find source for Document-Level:!ADBE::0100_VersChkStrings
Acrobat XI Pro does not allow me to save the new file, and gives this error:
This document could not be Reader enabled.
I used the chat support for Acrobat XI Pro, and was told that this is a LC Designer issue. Since there's no phone support for LC (at least not free), I came to this forum for help.
Here's the script object (JavaScript) that I inserted into the main subform:
form1.Main.#variables[0].RBClear_Script_Object - (JavaScript, client)
var rbs = new Object();
function handleRBClick(o)
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        rbs[o.name]=o.rawValue;
    else{
        if (rbs[o.name] == o.rawValue)
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            o.execEvent('change');
        rbs[o.name] = o.rawValue;
I then call the above function from within a radio button's group list object (not individual items).
form1.Main.Subform_Stock_Detail.Table2.Row3.Subform_Responsibility.RadioButtonList::click - (JavaScript, client)
RBClear_Script_Object.handleRBClick(this);
This all works fine when I preview the form from within LC Designer ES4. I then open the dynamic PDF form in Acrobat XI Pro, click File, Save as Other..., Reader Extended PDF, then Enable More Tools.
Acrobat shows the errors at the top of this post within the Acrobat debugger window. When I close debugger, Acrobat does not allow me to save the new file, and gives this error:
    This document could not be Reader enabled.
I've been searching for days and cannot find any resolution to this issue. It appears to me that this is a security related issue, and Acrobat does not like the running of a function within the form. Just a guess. I can't think of anything else.
Anyone come across this issue, and how were you able to fix it?
Thanks in advance,
Dean

Although I did not find a cause for the errors, I did find a workaround in my case.
This only happens when running the Javascript Debugger in Acrobat XI Pro. If you turn it off, you can Reader Extend the document. If you turn it on, you have to cycle through all of the debugger errors/warnings using the arrow button in the top left corner of the debugger window, then close that window. Still not sure what the errors are for, but at least I got the form to work.

Acrobat 9 Pro Extended Forms Issue

Hello, I'm having an issue with two simple forms that I have created in Acrobat 9 Pro Extended. I am using Windows XP SP2. The forms have a submit button that is supposed to send to a specified e-mail address. Everything tests fine until the link is posted on our Intranet. Once the user clicks Submit after filling out the form, they are presented with a box with two buttons: Send Link and Send Copy. Does anyone know how to stop this box from popping up? What is happening is they do not read the box and click Send Link, which only sends a blank form back to us and they lose what they have filled out. Any help would be much appreciated, and thank you in advance.

I finally got our webmaster to put the link to the form online so that I could test the form. It is not sending to the address specified. I have setup the Submit button as follows: in the window under Enter a URL for this link: the URL was input as MailTo: [email protected] (there is a space between MailTo: and the e-mail address). After submitting Outlook 2k3 sends back an undeliverable message. Is the space in the URL causing the issue or is it something I need to run by our security people due to the way the form is being submitted?
Many thanks,
Mike

Reader Extending Designer Form in Acrobat Pro 8

Dear All,
Last year I managed to put together an organisational survey where users fill in a form created in Designer 7.0 and then hit a submit button which spits all entered data out to an MS Database. It worked great.
I reader extended this survey to work on adobe reader 7.0 as that was what was installed on most of the client machines at the time.
Now I am revising the survey for 2008 but running into a problem which has just about got the better of me.
No matter what I do, running the reader extended form in adobe reader ver x.x does not submit the entered data to the database. Yet if I run it in Acrobat Pro or the preview tab through Designer, it works fine.
For simplicity, I have created a test form.
It only has a text field which is linked to a field within an MS database. The MS database only has 1 field.
The form then has a submit button which contains the following java code for the click event.
xfa.sourceSet.test.update();
xfa.sourceSet.test.close();
app.alert("Worked!!!!");
Another button (which is set to invisible) contains the following java code
xfa.sourceSet.test.open();
xfa.sourceSet.test.addNew();
which is triggered on the initialize event.
All works fine until I have to open the form in Acrobat Pro 8 to reader extend it. The saved reader extended version when opened in any reader version, does nothing when clicking the submit button. Yet I know it has been successfully reader extended because when opening in reader 7.0 it says you can save data entered in this form.
I have tried with Designer 7.0 but same thing.
When I open the form I created in early 2007 in Reader 7.0 and it works I sit mystified and say "How?"
The issue is definetly with the reader extending.
Any guidance will be greatly appreciated as I have exhausted all avenues I can think of.
Thanking You in advance.
Daniel

Acrobat 8 Professional includes LiveCycle Designer 8, so if the form was created with LiveCycle Designer 8 or older, the yes should have the option to edit the form. Acrobat 8 Professional under the menu option 'Forms' will have an option to open the form in LiveCycle Designer. If the form was created with a newer version, there could be some issues with newer features not available in version 8.

When I try to save a form as "Reader Extended PDF" in Acrobat Pro, I get an error message "This document could not be reader enabled".

Hello,
When I try to save a form as “Reader Extended PDF” in Acrobat Pro, I get an error message “This document could not be reader enabled”.
The steps I’m following are described below:
1. Insert electronic signatures
- In Tasks, click on “Add New Field -> Digital Signature”.
- Move the square to the place where you want to put the signature and click.
- Fill in the “field name” with the name of the person who has to sign here.
- When it is done, click anywhere on the screen.
- In Tasks, click on “Close Form editing”.
- Go to menu “File -> Save as -> Reader Extended PDF ->Enable additional features”, click on “Save now”.
- Fill in the file name and click on “Save”.
2. Save the Form
- In Tasks, click on “Close Form editing”.
- Go to menu “File -> Save as -> Reader Extended PDF ->Enable additional features”, click on “Save now”.
- Fill in the file name and click on “Save”.
I am using Adobe Acrobat Pro 10.0.0 on a W7 workstation
Here's a screenshot of the problem.
Thanks a lot.
Gael

Read the user manual that came w/the scanner and/or contact HP Support.
http://support.apple.com/kb/PH14141 OS X Mavericks: Reset the printing system
http://support.apple.com/kb/HT3669 Printer and scanner software available for download
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Why can't I save the form I created in Acrobat XI as a Reader Extended PDF?

I created and saved the document just like I have always done, with form and signature fields. When I click file>save as>reader extended, it let's me go through and name a new verison of the file, but then says "This document cannot be saved as reader enable." It gives no reason. If I can't save it as reader enabled, as I've done in the past with every single form, I'd like to know WHY so that I can fix it.

I have run into this issue at times too. If you have the original document that you used to create the form saved in a folder in Windows Explorer, try closing Windows Explorer before saving the document with reader extended properties enabled. Sometimes this works, sometimes it doesnt. . .

Adobe Acrobat 9 Pro Extended - Signature Issue after upgrade

I have updated to Adobe Acrobat 9 Pro Extended from Acrobat 7 Standard. I have several pdf files that I have signed and secured. These files have been set to not allow clients to remove or alter various pages. I did not save a copy without the signature or security settings. I have not been able to get back into 7 Standard to try and retrieve the signature. I do have a complete backup of the program files. Can anyone tell me how I might be able to retrieve the signature (or signature files) from Standard 7 and place it in 9 Pro Extended? I am using the same computer and as mentioned above I have a complete backup of 7 standard program files prior to the update. I would like to be able to remove the signature and alter the security settings in Pro 9 Extended.
A.L. Clanton

I do have the same problem but I'm OSX 10.6.8
I have a Phaser 7500, and it works fine with ID, PS, AI, and Acrobat Reader 9.5
But crashes with Acrobat Pro 9.5 and Lightroom 3.6
Latest drivers for the Phaser in installed, tried the Repais Acrobat Installation but
it' says it isn't necesary
Process:         AdobeAcrobat [6142]
Path:            /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier:      com.adobe.Acrobat.Pro
Version:         9.5.0 (9.5.0)
Code Type:       X86 (Native)
Parent Process: launchd [178]
Date/Time:       2012-01-23 17:35:51.285 +0100
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:          573578 sec
Per-App Interval Since Last Report: 318700 sec
Per-App Crashes Since Last Report:   1
Anonymous UUID:                      2FBD03A6-9A6E-407D-B683-2DA98F1D700F
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000030000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Acrobat 7.0.9 and Reader 9 - Issues opening PDF in IE6

I'm hoping someone can help. All our users have Reader 9 installed as part of the corporate image. Some of our users run Acrobat 7.0.9 as well. For those users, we are experiencing issues where when we try to open a PDF in IE6. We get the following error:
SW:iexplore.exe_application error - The instruction at "0x052f51b6" referenced memory at "0x00000010". The memory could not be "read".
I've opened Acrobat 7.0.9 and checked Edit, Preference, Internet. The option to untick "Display PDF in browser" is greyed out.
I've opened IE6 and gone to Tools, Manage Add-Ons and there is nothing listed for "Acrobat Control for ActiveX (pdf.ocx)" listed.
I've tried uninstalling Acrobat and reinstalling. I've then also tried running a repair on both Reader and Acrobat, but nothing seem to be fixing the issue. This has only started happening since we upgraded Reader to 9 in our image.
Any advice on how to fix the issue would be greatly appreciated.

From: <[email protected]> | Adobe STRONGLY recommends that you DO NOT not have Acrobat and Reader installed on the | same system. If you have just Acrobat installed, it will perform all the functions | Reader does and much more. Therefore, you should uninstall Reader, install Acrobat, and | DO NOT install Reader again. | Ken F. Not to mention that nobody should be using Adobe Reader v7.x do to all the vulnerabilities in it that are *actively* being exploited ! -- Dave

Form Creation in Acrobat X Pro - unable to save as Reader Extended PDF

I am using Acrobat X Pro on the Windows 7 OS. I have created a document in Word (Office 2010), saved it as a PDF and added form fields. When I try to Save As Reader Extended PDF, the options are grayed out. How do I create a form from a Word document that allows all end users to be able to type in the fields, use a digital signature, save a copy and print the PDF with the completed fields?

In create the document in MS Word and save the file. Then I select print, and choose Adobe PDF as my printer to save it as a PDF. I then open the PDF file and select Tools, Forms, to create the form and add fields as needed. After I'm finished, I attempt to "Save As" and try to select Reader Enabled PDF, but the options are grayed out and unavailable.
Blessings,
Lisa Stipp
Administrative Assistant
(623) 935-4690 office; (623) 935-1203 fax
830 E. Plaza Circle, Litchfield Park, AZ 85340
Office Hours:
Mon - Thu: 7:30 am to 4:00 pm
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Acrobat X "Reader Extending" Issues

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