Acrobat XI Pro installed on Windows 7 but won't start

I bought a stand-alone version of Acrobat XI Pro, and installed it on my Windows 7 computer. The first time I try to launch, I get a window asking me to verify the serial number. The DDL for product name doesn't list Acrobat XI Pro and it won't accept my serial number (even though I copy/pasted it from the order page on the adobe.com site). It says that the serial number is valid but that the product isn't on the machine. And yet, when I navigate to program files> Adobe > Acrobat, viola--there it is.
When I double-click the exe file, I get the message, "validating serial number", followed by "serial number is valid, but qualifying product could not be found..."
I've tried uninstalling and reinstalling several times, to no avail. And yes, I've also tried restarting after installing as well. I am, of course, on a deadline and really need this working...
Help!

I'm pretty sure that I bought the full version, but will check.
The window wasn't asking for what version I upgraded from, but I can try that...and I hadn't installed the old version on this machine (new computer).

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Acrobat 9 Pro - Create PDF from Word doesn't start

I have Word 2007 and Acrobat 9 Pro installed on Windows 7. I can print a Word file to PDF, but using Create PDF on the Acrobat toolbar does almost nothing. A dialog opens and asks what to name the file, but when I click Save nothing happens. The PDF Maker doesn't even start.
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Hi Bill,
Can you tell me a little more about PDF Maker not working in Word? It worked fine for me on my Windows XP machine with Word 2003 and Acrobat 8 (or maybe 9). It sounds like you've had a different experience. I currently have version 9.3.1, but the updater is running right now to update that. Is there another way to install the updates besides with the built-in updater? I don't seem to have control over the order of the updates when I use it.
I will try turning off features to see what happens. It doesn't look like PDF Maker gets started, though, so I don't know if it's getting far enough to even load the list of what features are on/off.

I deactivated Acrobat 9 Pro from a Windows 8 laptop and installed it on a new Windows 8 laptop and got the error message "Invalid Serial Number." I am entitled to this installation, can someone help?

I deactivated Acrobat 9 Pro from a Windows 8 laptop and installed it on a new Windows 8 laptop and got the error message "Invalid Serial Number." I am entitled to this installation, can someone help?

I see that the number in my Adobe Account is a MAC serial number – I purchased both the Mac and Windows versions of the program. I tried to enter the serial number of the Windows version into my account and it says it’s already registered. But when I installed the Windows version on a Windows computer I got the invalid serial number message. They have two different serial numbers! Can you help me with this?

I installed Acrobat XI pro on a Mac but it only shows the features of acrobat reader - how do I activate the pro features?

How do I get Acrobat XI pro on a Mac to work fully, and not just act like Acrobat Reader. i just paid and downloaded it, entered new serial number when requested, but when I open a .pdf I have no pro features showing (such as editing tools, convert to powerpoint, etc). I use XI pro on a windows PC and have no problem there.

Perfect answer. And I feel a bit dumb (should have worked it out, but still finding my way round the Mac). Many thansk for the help.
From: Test Screen Name <[email protected]>
To: John Spencer <[email protected]>
Sent: Saturday, 1 November 2014, 20:20
Subject: I installed Acrobat XI pro on a Mac but it only shows the features of acrobat reader - how do I activate the pro features?
I installed Acrobat XI pro on a Mac but it only shows the features of acrobat reader - how do I activate the pro features?
created by Test Screen Name in Acrobat Installation & Update Issues - View the full discussionYou probably still have Adobe Reader on the system. Be sure to run Acrobat instead. Use Launch Pad. Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6889718#6889718 Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the Stop Email Notifications link. Start a new discussion in Acrobat Installation & Update Issues by email or at Adobe Community For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

I've downloaded acrobat XI Pro, installed it, but get "Acrobat failed to connect to a DDE server error message.

I've downloaded acrobat XI Pro, installed it, but get "Acrobat failed to connect to a DDE server error message.

Hi Bruce,
Please open registry by typing "regedit" in the Run window (Windows + R)
Now, navigate to "HKEY_CLASSES_ROOT\acrobat\shell\open\ddeexec\application and changing the Key from "AcroviewA10" to "AcroviewR10.
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I would like to install my licensed Acrobat 8 Pro on my Windows 8.1 PC...any patches for this?

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I have not heard much from folks regarding problems or success for this combination. You will just have to try to see if it loads. You will need to be prepared to do the updates that were needed from Win7 and will most likely be required for Win8.1, if it works at all. If it installs, the 2 problem areas are typically the print driver and AcroTray. The rest may install, yet these may not. In such a case there are some workarounds, but getting XI is a better solution.

Acrobat XI Pro Listed as updated, but not installed

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Sorry - I didn't realize your entire single line post was a link.
I did delete the OPM.db file, re-logged in and Acrobat still appear. I even uninstalled the CC manager app, reinstalled it (ala solution 3), and no change. My next option apparently is to uninstall the entire CC collection... this is ridiculous.
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Anubha

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Downloads available:
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Just forget using it on the machine with Acrobat 9 on it?
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Does anybody know if Acrobat 9 Pro work in WIndows 8 64 bits?

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Acrobat XI Pro installed on Windows 7 but won't start

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