Acrobat XI Pro will not activate when trying to convert to an Acrobat form from an existing Word document

My version of Acrobat XI Pro will not activate when trying to convert to an Acrobat form from an existing Word document. Acrobat not responding.
Please advise
John B

Hi johnb69345359,
I am sorry for the inconvenience caused. Lets try to resolve this issue.
I would require few details in order to diagnose the issue correctly :-
1) Are you able to launch Acrobat XI pro ?
If yes, please try Help -> Repair option to repair Acrobat XI pro. Then try to perform the covert operation.
2) Let me know the Operating system installed on your computer.
3) Is there any error code or error message?
Regards,
Aadesh

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Acrobat XI Pro will not activate when trying to convert to an Acrobat form from an existing Word document

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