Acrobat xi - RE: Add sound icon- skin displayed is a 'blank white box' until it is clicked to activate it- can you lock skin to display before its activated so that in a print run the skin shows up (ie the controls-or any kind of greyed out rectangle, lik

Hi,
Acrobat xi - RE: Add sound icon- skin displayed is a 'blank white box' until it is clicked to activate it- can you lock skin to display before its activated so that in a print run the skin shows up (ie the controls-or any kind of greyed out rectangle, like video controls before 1st activation) and not the blank white box- if no, I guess I have to activate all sound icons before doing a print run?thanks)).

Many of your points are totally legitimate.
This one, however, is not:
…To put it another way, the design of the site seems to be geared much more towards its regular users than those the site is supposedly trying to "help"…
The design and management of the forums for more than five years have driven literally dozens of the most valuable contributors and "regulars" away from the forums—permanently.
The only conclusion a prudent, reasonable person can draw from this state of affairs is that Adobe consciously and deliberately want to kill these forums by attrition—without a the PR hit they would otherwise take if they suddenly just shut them down.

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Hello, My white McBook (2008 or 2009) recently stopped turning on. When I hook up the Magsafe power adapter, the light shows green, but the computer will not turn on, or make a sound. I've tried the re-boot option, but nothing works. Please advise!

Hello,
My white McBook (2008 or 2009) recently stopped turning on. When I hook up the Magsafe power adapter, the light shows green, but the computer will not turn on, or make a sound. I've tried the re-boot option, but nothing works. I first thought I needed a new battery because the lights at the back are all off, but shouldn't the computer turn on once the power adapter is hooked up and the light on the Magsafe adapter shows green? I'm a computer doofus, so please be kind. Please advise! Thanks in advance.
SS

Take it in for service.

I am having trouble connecting at McDonalds & other open sites. The system shows connected but the internal sign on screen fails to display. USING 7

I open an HP at Mcdonalds. Firefox loads fine and the bar on the computer shows connected to the network. Firefox does not display the Mcdonalds sign in screen. after several reloads and attempts to connect the Mcdonalds sign on screen will finally display. After sign in everything works fine. I have most current version of FireFox . System is new and on Windows 7 Machine is an HP with i7 processor.
Same version on a thinkpad under XP works fine every time.
Thanks for any advice you can give
Mike Wilson

Is that with your own computer via a wireless connection or with a public computer?
If it is your own computer then your security software may be blocking data.
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Press and hold Shift and left-click the Reload button.
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Cmd + Shift + R" (MAC)
You can try to clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"

When I want to attach a file to an e-mail I'm sending from my iCloud account it makes the file show up in the body of the e-mail instead of attaching it as a separate file the receiver can open. How can I change this?

When I want to attach a file to an e-mail I'm sending from my iCloud account it makes the file show up in the body of the e-mail instead of attaching it as a separate file the receiver can open. How can I change this?

It should be an attachment. Your Mac just displays a preview of certain attachments (such as .pdfs) in the body of the message. A PC, for example, will see it as an attached file rather than a preview.
You can save the attachment on your Mac by Control-clicking on it and selecting Save Attachment.

GL: FSG: The report shows zero, though the account has posted balance

Hi,
In my FSG report in Release 12i (12.0.4) I have assigned an account to a row (in row set), and that account has posted balance. However, on running the report the amount shows zero, and the log file shows the following message,
"PERF0005: Oracle error detected in get_def_ldgs - ORA-01403: no data found".
Can anyone please help me with this? I have raised a service request but it has taken too much time already. Thanks
Best Regards,
Sohail

Hi,
Please see the following documents.
Note: 876634.1 - R12 FSG: PERF0005: ORACLE Error Detected In GET_DEF_LDGS - ORA-01403: No Data Found
Note: 829314.1 - R12 All Fsg Reports End in Error PERF0005 Detected In Get_def_ldgs ORA-01403 No Data
Note: 781339.1 - R12: FSG ENDS WITH SIGNAL 11 AND PERF0005 IN GET_DEF_LDGS DUE TO ORA-01403
Regards,
Hussein

I redeemed a gift card, the amount shows up in the top right corner but when I try to purchase music it goes to the account that I have loaded. How do I use the gift card?

I redeemed a gift card, the amount shows up in the top right corner of my account but when I try to purchase music it goes to the account that I have loaded previously. How do I use the gift card?

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

I have a production mobile Flex app that uses RemoteObject calls for all data access, and it's working well, except for a new remote call I just added that only fails when running with a release build. The same call works fine when running on the device

I have a production mobile Flex app that uses RemoteObject calls for all data access, and it's working well, except for a new remote call I just added that only fails when running with a release build. The same call works fine when running on the device (iPhone) using debug build. When running with a release build, the result handler is never called (nor is the fault handler called). Viewing the BlazeDS logs in debug mode, the call is received and send back with data. I've narrowed it down to what seems to be a data size issue.
I have targeted one specific data call that returns in the String value a string length of 44kb, which fails in the release build (result or fault handler never called), but the result handler is called as expected in debug build. When I do not populate the String value (in server side Java code) on the object (just set it empty string), the result handler is then called, and the object is returned (release build).
The custom object being returned in the call is a very a simple object, with getters/setters for simple types boolean, int, String, and one org.23c.dom.Document type. This same object type is used on other other RemoteObject calls (different data) and works fine (release and debug builds). I originally was returning as a Document, but, just to make sure this wasn't the problem, changed the value to be returned to a String, just to rule out XML/Dom issues in serialization.
I don't understand 1) why the release build vs. debug build behavior is different for a RemoteObject call, 2) why the calls work in debug build when sending over a somewhat large (but, not unreasonable) amount of data in a String object, but not in release build.
I have't tried to find out exactly where the failure point in size is, but, not sure that's even relevant, since 44kb isn't an unreasonable size to expect.
By turning on the Debug mode in BlazeDS, I can see the object and it's attributes being serialized and everything looks good there. The calls are received and processed appropriately in BlazeDS for both debug and release build testing.
Anyone have an idea on other things to try to debug/resolve this?
Platform testing is BlazeDS 4, Flashbuilder 4.7, Websphere 8 server, iPhone (iOS 7.1.2). Tried using multiple Flex SDK's 4.12 to the latest 4.13, with no change in behavior.
Thanks!

After a week's worth of debugging, I found the issue.
The Java type returned from the call was defined as ArrayList. Changing it to List resolved the problem.
I'm not sure why ArrayList isn't a valid return type, I've been looking at the Adobe docs, and still can't see why this isn't valid. And, why it works in Debug mode and not in Release build is even stranger. Maybe someone can shed some light on the logic here to me.

How can I access files that I moved from an older MacBook Pro to a newer one via Firewire and Migration assistant. The files show up on the new MacBook but cannot be opened. Thanks!

How can I access files that I moved from an older MacBook Pro to a newer one via Firewire and Migration assistant? The files show up on the new MacBook but cannot be opened. Thanks!

Get info then check permissions then add your curent user name (it was probably different on old Mac) and give your username full read/write permissions.

When I plug my ipod in I am able to add song to it but the tab that says "on this ipod" no longer shows up so I cannot remove things from my ipod or anything like that. How do I change this weird setting?

When I plug my ipod in I am able to add song to it but the tab that says "on this ipod" no longer shows up so I cannot remove things from my ipod or anything like that. How do I change this weird setting? On other computers this shows up fine so it is clearly a problem with itunes and not my ipod.

I have an iPad 1. I filled out a PDF questionaire in adobe reader. When I send it to Dropbox, iBooks,mercury browser the form shows up without the answers . My objective is to email the completed form. Please advise as to how to do thisThanks. Big Jake

I have an iPad 1. I filled out a PDF questionaire in adobe reader. When I send it to Dropbox, iBooks,mercury browser the form shows up without the answers . My objective is to email the completed form. Please advise as to how to do thisThanks.
Big Jake

If the PDF is a form fillable PDF, which I assume that it is, email it to yourself or send it to DropBox and open it on your computer. You should see the fields filled in there. It works for me if I do it that way.
Adobe Reader supports it, but the other apps don't. I assume that if you email the PDF to a computer user it would be readable in Adode Reader.

When I send an email with a photo from snow leopard to email of a lion user, the photo shows up in the Lion email sideways. When they email it back it returns to correct position. Is there something in Lion causing this?

When I send an email via MACMAIL with a photo from snow leopard to an email of a lion user using At & T , the photo shows up in the Lion user email sideways. When they email it back it returns to correct position. Is there something in Lion causing this? This also happens when in in using iphoto'11 i share/email a photo to myself and the phot shows up sideways but is in a correct position prior to emailing.

I recently tried sending myself an email through Thunderbird to another email account to see if that was the case, but the email came in with a font so tiny that it was unreadable. I had chosen a font type and size (arial 10) and just coming into my outlook inbox was virtually unreadable.
And referring to the person I work with, she doesn't have problems getting anyone else's emails, just ones I send from Thunderbird.

I had to erase my hard drive and then reinstall everything back from my passport external hard drive. Now my iPhoto edit is not working. I get a blank screen when I want to edit. The photos show up in the library but I cannot edit them. Help?

I had to erase my hard drive and then reinstall everything back from my passport external hard drive. Now my iPhoto edit is not working. I get a blank screen when I want to edit. The photos show up in the library but I cannot edit them. Help?

There are several possible causes for the Black Screen issue
*1. Permissions in the Library* : Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Include the option to check and repair permissions.
*2. Minor Database corruption*: Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild.
*3. A Damaged Photo*: Select one of the affected photos in the iPhoto Window and right click on it. From the resulting menu select 'Show File (or 'Show Original File' if that's available). Will the file open in Preview? If not then the file is damaged. Time to restore from your back up.
*4. A corrupted iPhoto Cache*: Trash the com.apple.iPhoto folder from HD/Users/Your Name/Library/ Caches...
*5. A corrupted preference file*: Trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder. (Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
If none of these help:
As a Test:
Hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there?
Regards
TD

Aperture Video Import Problem - from Lumix GH4: Imported clips have their dates changed to the import date. The files show up on the hard drive but many are not showing up in Aperture.

Aperture Video Import Problem - from Lumix GH4: Imported clips have their dates changed to the import date. The files show up on the hard drive with import date not created date, but many of these same files are not showing up in Aperture. Sometimes the clips actually show up with the current import but take on the video information from a previously imported file.

It was suggested I move this question to IPhoto or IMovie which I did.
Well moving to a different discussion group did not provide an answer to this question either. But what I finally did was import one batch of photos and videos into IPhoto for a given day at a time. Working with these I could change the date and times in order to get them in the original sequench taken. Then I would create an album with that batch. These would all be on the same day (IMove was closed for this phase). Then I would open IMovie, generate the thumbnails for that album, and select the album I had created. This was necessary because the importing process in IPhoto was using incorrect dates for my video so it was a real struggle finding them in IMove until I developed this approach.
I believe that this whole process was so screwy because I was importing from an external hard drive not a camera. I had these photos on a PC and did not have the original cameras to use to import directly which I am fairly sure would have made this easier!

I've been using LR with my Nikon D3200 for a year or so. Shooting in RAW/NEF no issues with import etc until I updated LR and now I can't get LR to allow me to select when I try to import. It does show the images but they're grayed out and not able to be

I've been using LR with my Nikon D3200 for a year or so. Shooting in RAW/NEF no issues with import etc until I updated LR and now I can't get LR to allow me to select when I try to import. It does show the images but they're grayed out and not able to be selected. Any thoughts? TIA

Greyed imaged in the Import dialog box mean you have already imported the photos into Lightroom, so there is no need and no benefit to importing them a second time.
Just go to the Library module, search for the desired photos, and resume working on these photos.

My keyboard appears to be in French only on Firefox. IE and Word are okay. The apostrophe shows as è and the bar shows as à etc.

My keyboard appears to be in French only on Firefox. IE and Word are okay. The apostrophe shows as è and the bar shows as à etc.
Last week I had a problem with the special characters but that is resolved since I closed and reopened but I havenèt tried that yet but will as well. Very frustrating though - why is this happeningÉ

See:
* http://windows.microsoft.com/en-US/windows7/The-Language-bar-overview The Language bar (overview)
It is possible that you have switched the keyboard layout by accident.
* Make sure that you have the Language bar visible on the Windows Taskbar.
* You can do that via the right-click context menu of the Taskbar: Toolbars > Language Bar.
* Check the keyboard language (keyboard layout) setting for the application that has focus via the icon on the Language bar.
* You need to do that while Firefox has focus because Windows remembers the keyboard layout setting per application.
* The default keys to rotate the layout is a combination (Ctrl+Shift or Alt+Shift) that can easily be used in Firefox to activate a menu item.
* To avoid an unintentional switch assign a specific key sequence (Alt/Ctrl+Shift+number) to select keyboard layouts and remove the key combination to rotate layouts (Alt+Shift or Ctr+Shift)
* Control Panel > Regional and Language Options > Keyboards and Languages > Change keyboards > Advanced key settings > Change key sequence

Acrobat xi - RE: Add sound icon- skin displayed is a 'blank white box' until it is clicked to activate it- can you lock skin to display before its activated so that in a print run the skin shows up (ie the controls-or any kind of greyed out rectangle, lik

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