AcroForm.api Crash

Hi Everyone,
Some of our end-users have reported sporatic crashes when editing forms. I was able to pull an application crash dump. Has anyone seen this?
Environment Details
Windows 7 SP1 x64
Adobe Reader 11.0.3.37
Dump Details
FAULTING_IP:
+8931
4a4320da ?? ???
EXCEPTION_RECORD: ffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 4a4320da
 ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
 Parameter[0]: 00000008
 Parameter[1]: 4a4320da
Attempt to execute non-executable address 4a4320da
PROCESS_NAME: AcroRd32.exe
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_PARAMETER1: 00000008
EXCEPTION_PARAMETER2: 4a4320da
WRITE_ADDRESS: 4a4320da
FOLLOWUP_IP:
AcroForm!DllUnregisterServer+8931
208efd70 0fb7c0 movzx eax,ax
FAILED_INSTRUCTION_ADDRESS:
+8931
4a4320da ?? ???
DETOURED_IMAGE: 1
MOD_LIST: <ANALYSIS/>
NTGLOBALFLAG: 0
APPLICATION_VERIFIER_FLAGS: 0
FAULTING_THREAD: 00002018
BUGCHECK_STR: APPLICATION_FAULT_SOFTWARE_NX_FAULT_INVALID
PRIMARY_PROBLEM_CLASS: SOFTWARE_NX_FAULT_INVALID
DEFAULT_BUCKET_ID: SOFTWARE_NX_FAULT_INVALID
LAST_CONTROL_TRANSFER: from 208efd70 to 4a4320da
STACK_TEXT:
WARNING: Frame IP not in any known module. Following frames may be wrong.
003ef074 208efd70 087874c0 000001a7 000000aa 0x4a4320da
003ef0cc 5fb82b57 087874c0 000001a7 000000aa AcroForm!DllUnregisterServer+0x8931
003ef118 5f988aa8 08965fc8 087874c0 087874c0 AcroRd32_5f970000!CTJPEGDecoderRelease+0x43957
003ef130 5faca7c8 080555c8 5fb82b0c 087874c0 AcroRd32_5f970000!AcroWinBrowserMain+0x1428d
003ef17c 5faca5fb 087874c0 000001a7 000000aa AcroRd32_5f970000!DllCanUnloadNow+0x10ba8d
003ef1d0 5faca360 087874c0 003ef1f8 000000ae AcroRd32_5f970000!DllCanUnloadNow+0x10b8c0
003ef22c 5fac7e2b 000001ab 000000ae fe89097a AcroRd32_5f970000!DllCanUnloadNow+0x10b625
003ef28c 5fadf909 000001ab 000000ae 003ef2bc AcroRd32_5f970000!DllCanUnloadNow+0x1090f0
003ef29c 5f9c4680 00000000 00ae01ab 00000200 AcroRd32_5f970000!DllCanUnloadNow+0x120bce
003ef2bc 5f9c430b 00000200 00000000 00ae01ab AcroRd32_5f970000!DllCanUnloadNow+0x5945
003ef2d8 74d362fa 00080d7a 00000200 00000000 AcroRd32_5f970000!DllCanUnloadNow+0x55d0
003ef304 74d36d3a 5f9c426e 00080d7a 00000200 user32!InternalCallWinProc+0x23
003ef37c 74d377c4 0113367c 5f9c426e 00080d7a user32!UserCallWinProcCheckWow+0x109
003ef3dc 74d3788a 5f9c426e 00000000 003ef61c user32!DispatchMessageWorker+0x3bc
003ef3ec 013350ff 003ef640 00000000 00000000 user32!DispatchMessageW+0xf
003ef61c 5fa09284 003ef640 fe890d66 00000000 QIPCAP+0x150ff
003ef690 5fa0909b fe890d3e 00000000 0404dd68 AcroRd32_5f970000!DllCanUnloadNow+0x4a549
003ef6c8 5f974695 fe890cb2 01360000 003efa04 AcroRd32_5f970000!DllCanUnloadNow+0x4a360
003ef744 5f97410f 5f970000 01360000 01b71d30 AcroRd32_5f970000!AcroWinMainSandbox+0x5c2
003ef764 0136d3a7 5f970000 01360000 01b71d30 AcroRd32_5f970000!AcroWinMainSandbox+0x3c
003ef99c 013658d5 01360000 01b71d30 0000000a AcroRd32+0xd3a7
003efa54 014267a7 01360000 00000000 010f22a2 AcroRd32+0x58d5
003efae4 74ab336a fffde000 003efb30 77399f72 AcroRd32+0xc67a7
003efaf0 77399f72 fffde000 7337c11f 00000000 kernel32!BaseThreadInitThunk+0xe
003efb30 77399f45 01361039 fffde000 ffffffff ntdll!__RtlUserThreadStart+0x70
003efb48 00000000 01361039 fffde000 00000000 ntdll!_RtlUserThreadStart+0x1b
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: acroform!DllUnregisterServer+8931
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: AcroForm
IMAGE_NAME: AcroForm.api
DEBUG_FLR_IMAGE_TIMESTAMP: 518e176b
STACK_COMMAND: dt ntdll!LdrpLastDllInitializer BaseDllName ; dt ntdll!LdrpFailureData ; ~0s; .ecxr ; kb
FAILURE_BUCKET_ID: SOFTWARE_NX_FAULT_INVALID_c0000005_AcroForm.api!DllUnregisterServer
BUCKET_ID: APPLICATION_FAULT_SOFTWARE_NX_FAULT_INVALID_DETOURED_BAD_IP_acroform!DllUnregisterServer+ 8931
WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/AcroRd32_exe/11_0_3_37/518e18e3/unknown/0_0_0_0/bbbbb bb4/c0000005/4a4320da.htm?Retriage=1
Followup: MachineOwner
0:000> lmvm AcroForm
start end module name
20740000 213ed000 AcroForm C (export symbols) AcroForm.api
 Loaded symbol image file: AcroForm.api
 Image path: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\plug_ins\AcroForm.api
 Image name: AcroForm.api
 Timestamp: Sat May 11 03:03:23 2013 (518E176B)
 CheckSum: 00000000
 ImageSize: 00CAD000
 File version: 11.0.3.37
 Product version: 11.0.3.37
 File flags: 0 (Mask 3F)
 File OS: 4 Unknown Win32
 File type: 2.0 Dll
 File date: 00000000.00000000
 Translations: 0409.04b0
 CompanyName: Adobe Systems Incorporated
 ProductName: Adobe Acrobat Forms
 InternalName: AcroForm
 OriginalFilename: AcroForm.api
 ProductVersion: 11.0.03.37
 FileVersion: 11.0.03.37
 FileDescription: Adobe Acrobat Forms Plug-In
 LegalCopyright: Copyright 1984-2012 Adobe Systems Incorporated and its licensors. All rights reserved.
 LegalTrademarks: Adobe, Acrobat and the Acrobat logo are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions.
 Comments: The Acrobat Forms plug-in allows users to create dynamic electronic forms for fill-in and transmittal.

Hello,
We're seeing this same issue in our environment was well. We have multiple users that have Acrobat Pro installed on their Windows 7 x64 workstations. The software crashes when copying and pasting data from one PDF, to the forms fields on another PDF.
The crash dumps are here: https://www.dropbox.com/sh/bwoc10yvsm0217p/AAB21pAkTbiJ9HCPHDCbNCQHa
I have contact Adobe support via phone multiple times and they have not at all been helpful. Considering are a volume license customer with nearly 1500 instances of Acrobat Pro installed, I'd like to get some sort of assistance on this issue sooner, rather than later. Additional crash dumps and environment information can be provided, if needed.
Regards,
Stephen

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Sig[0].Name=Application Name
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Sig[2].Name=Application Timestamp
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DynamicSig[24].Value=0a9e
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
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UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\Acrobat.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\Windows\syswow64\USER32.dll
LoadedModule[5]=C:\Windows\syswow64\GDI32.dll
LoadedModule[6]=C:\Windows\syswow64\LPK.dll
LoadedModule[7]=C:\Windows\syswow64\USP10.dll
LoadedModule[8]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[9]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[10]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[11]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[12]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[13]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[14]=C:\Windows\syswow64\SHELL32.dll
LoadedModule[15]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[16]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_ none_d08cc06a442b34fc\MSVCP80.dll
LoadedModule[17]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_ none_d08cc06a442b34fc\MSVCR80.dll
LoadedModule[18]=C:\Windows\system32\IMM32.DLL
LoadedModule[19]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[20]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\Acrobat.dll
LoadedModule[21]=C:\Windows\system32\VERSION.dll
LoadedModule[22]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AGM.dll
LoadedModule[23]=C:\Windows\syswow64\ole32.dll
LoadedModule[24]=C:\Windows\syswow64\OLEAUT32.dll
LoadedModule[25]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\CoolType.dll
LoadedModule[26]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_ 6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.dll
LoadedModule[27]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\BIB.dll
LoadedModule[28]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\ACE.dll
LoadedModule[29]=C:\Windows\system32\WINMM.dll
LoadedModule[30]=C:\Windows\system32\uxtheme.dll
LoadedModule[31]=C:\Windows\system32\dwmapi.dll
LoadedModule[32]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[33]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[34]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[35]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule[36]=C:\Windows\system32\propsys.dll
LoadedModule[37]=C:\Windows\system32\ntmarta.dll
LoadedModule[38]=C:\Windows\syswow64\WLDAP32.dll
LoadedModule[39]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[40]=C:\Windows\system32\rsaenh.dll
LoadedModule[41]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[42]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Accessibility.api
LoadedModule[43]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\AcroForm.api
LoadedModule[44]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\ADBC.api
LoadedModule[45]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Annots.api
LoadedModule[46]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Checkers.api
LoadedModule[47]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\DigSig.api
LoadedModule[48]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\DistillerPI.api
LoadedModule[49]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\DVA.api
LoadedModule[50]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\eBook.api
LoadedModule[51]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Editor.api
LoadedModule[52]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Escript.api
LoadedModule[53]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\EWH32.api
LoadedModule[54]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\HLS.api
LoadedModule[55]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\HTML2PDF.api
LoadedModule[56]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\IA32.api
LoadedModule[57]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\ImageConversion.api
LoadedModule[58]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\ImageViewer.API
LoadedModule[59]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\MakeAccessible.api
LoadedModule[60]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Multimedia.api
LoadedModule[61]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\PaperCapture.api
LoadedModule[62]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\PDDom.api
LoadedModule[63]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\PDFlyer.api
LoadedModule[64]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601 .17825_none_72d273598668a06b\gdiplus.dll
LoadedModule[65]=C:\Windows\system32\WINSPOOL.DRV
LoadedModule[66]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\PfxEngagement.api
LoadedModule[67]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\PPKLite.api
LoadedModule[68]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\ReadOutLoud.api
LoadedModule[69]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\reflow.api
LoadedModule[70]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\SaveAsRTF.api
LoadedModule[71]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\SaveAsXML.api
LoadedModule[72]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Scan.api
LoadedModule[73]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Search.api
LoadedModule[74]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Search5.api
LoadedModule[75]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\SendMail.api
LoadedModule[76]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Spelling.api
LoadedModule[77]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\TablePicker.api
LoadedModule[78]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\TouchUp.api
LoadedModule[79]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Updater.api
LoadedModule[80]=C:\Windows\system32\USERENV.dll
LoadedModule[81]=C:\Windows\system32\profapi.dll
LoadedModule[82]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\weblink.api
LoadedModule[83]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Webpdf.api
LoadedModule[84]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\XPS2PDF.api
LoadedModule[85]=C:\Windows\system32\RICHED32.DLL
LoadedModule[86]=C:\Windows\system32\RICHED20.dll
LoadedModule[87]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[88]=C:\Windows\system32\msiltcfg.dll
LoadedModule[89]=C:\Windows\system32\msi.dll
LoadedModule[90]=C:\Pfx Engagement\Common\ePaceBase.dll
LoadedModule[91]=C:\Windows\system32\MSVBVM60.DLL
LoadedModule[92]=C:\Windows\system32\SXS.DLL
LoadedModule[93]=C:\Windows\system32\apphelp.dll
LoadedModule[94]=C:\Windows\system32\EhStorShell.dll
LoadedModule[95]=C:\Windows\system32\ntshrui.dll
LoadedModule[96]=C:\Windows\system32\srvcli.dll
LoadedModule[97]=C:\Windows\system32\cscapi.dll
LoadedModule[98]=C:\Windows\system32\slc.dll
LoadedModule[99]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\adobe_epic.dll
LoadedModule[100]=C:\Windows\system32\OLEACC.dll
LoadedModule[101]=C:\Windows\syswow64\WININET.dll
LoadedModule[102]=C:\Windows\syswow64\Normaliz.dll
LoadedModule[103]=C:\Windows\syswow64\iertutil.dll
LoadedModule[104]=C:\Windows\syswow64\urlmon.dll
LoadedModule[105]=C:\Windows\system32\Secur32.dll
LoadedModule[106]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[107]=C:\Windows\syswow64\NSI.dll
LoadedModule[108]=C:\Windows\system32\dnsapi.DLL
LoadedModule[109]=C:\Windows\system32\iphlpapi.DLL
LoadedModule[110]=C:\Windows\system32\WINNSI.DLL
LoadedModule[111]=C:\Windows\system32\RASAPI32.dll
LoadedModule[112]=C:\Windows\system32\rasman.dll
LoadedModule[113]=C:\Windows\system32\rtutils.dll
LoadedModule[114]=C:\Windows\system32\sensapi.dll
LoadedModule[115]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AdobeLinguistic.dll
LoadedModule[116]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AdobeUpdater.dll
LoadedModule[117]=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\SPPlugins\ADMPlugin.apl
LoadedModule[118]=C:\Windows\system32\MSIMG32.dll
LoadedModule[119]=C:\Windows\system32\Msftedit.dll
LoadedModule[120]=C:\Windows\SysWOW64\dxdiagn.dll
LoadedModule[121]=C:\Windows\SysWOW64\POWRPROF.dll
LoadedModule[122]=C:\Windows\SysWOW64\dxgi.dll
LoadedModule[123]=C:\Windows\SysWOW64\d3d10.dll
LoadedModule[124]=C:\Windows\SysWOW64\d3d10core.dll
LoadedModule[125]=C:\Windows\SysWOW64\d3d10_1.dll
LoadedModule[126]=C:\Windows\SysWOW64\d3d10_1core.dll
LoadedModule[127]=C:\Windows\syswow64\PSAPI.DLL
LoadedModule[128]=C:\Windows\SysWOW64\d3d11.dll
LoadedModule[129]=C:\Windows\system32\wbem\wbemprox.dll
LoadedModule[130]=C:\Windows\system32\wbemcomn.dll
LoadedModule[131]=C:\Windows\system32\wbem\wbemsvc.dll
LoadedModule[132]=C:\Windows\system32\wbem\fastprox.dll
LoadedModule[133]=C:\Windows\system32\NTDSAPI.dll
LoadedModule[134]=C:\Windows\system32\winbrand.dll
LoadedModule[135]=C:\Windows\system32\dsound.dll
LoadedModule[136]=C:\Windows\syswow64\WINTRUST.dll
LoadedModule[137]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[138]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[139]=C:\Windows\system32\dlumd32.dll
LoadedModule[140]=C:\Windows\system32\dbghelp.dll
LoadedModule[141]=C:\Windows\system32\wtsapi32.dll
LoadedModule[142]=C:\Windows\system32\igd10umd32.dll
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Adobe Acrobat 8.1
AppPath=C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\Acrobat.exe

Unfortunately your only solution may be to upgrade all of the AA8 installations. Adobe does not support AA8 on Windows 7, though several have been successful on 32-bit systems. The 64-bit system has been a killer for AA8 from what I have seen. Maybe one person reporting success. You might see if it can run under a compatibility setting. It is also interesting to note that the list you posted only mentions AA8.1, not the 8.3.1 that you indicated at the beginning. That could possibly be the issue. Generally the early releases have not worked with 64-bit systems. If you install the updates (maybe from Help>Updates, or as a download from http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows) you will get the systems to run. Do expect potential problems if you continue to work with AA8, but you might be able to work it out. Good luck.

Acrobat 9 Pro Extended crashes when trying to distribute form

Hi.
I am experiencing an issue with Adobe Acrobat 9 Pro Extended on Windows XP Pro SP3 32-bit.
I have created a pdf file derived from an html and css file.
The pdf file comes out perfectly with form fields automatically detected, etc.
However, when I try to distribute the form, by clicking on
1. Forms > Distribute Form...
2. Manually collect responses in my email inbox..
3. Save a local copy and manually send it later.
Acrobat.exe crashes with faulting module acroform.api. when trying to create the response file.
Faulting application acrobat.exe, version 9.0.0.332, faulting module acroform.api, version 9.0.0.332, fault address 0x00025878.
Any ideas?
I can successfully distribute a different form created from InDesign.
Thank you.

Any ideas? there was an update on adobe dated 2/25/13. Perhaps if I uninstall it? I need advice on how to uninstall. When I view updates and click on it, and then click uninstall, it goes back to the Program Screen, in Control, for all programs. Then do I click on Acrobat and Uninstall? I am nervous about doing this. Thanks

Acrobat X Pro crashes when signing a document

Acrobat crashes on any attempt to sign a document. Error is as follows:
Problem signature:
Problem Event Name:          APPCRASH
Application Name:          Acrobat.exe
Application Version:          10.1.0.534
Application Timestamp:          4ded1a14
Fault Module Name:          AcroForm.api
Fault Module Version:          10.1.0.534
Fault Module Timestamp:          4ded283d
Exception Code:          c0000005
Exception Offset:          000dc6ad
OS Version:          6.1.7601.2.1.0.256.48
Locale ID:          1033
Additional Information 1:          0a9e
Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
Additional Information 3:          0a9e
Additional Information 4:          0a9e372d3b4ad19135b953a78882e789
Tried updating to current version and Acrobat crashed completely. Restored to 10.0.1.
Eric

Yes it is up to date.
I can use the stamp tool and flatten it after with no problems, but the typewriter tool crashes it upon attempting to flatten.

Adobe Acrobat pro 9.4.6 crashes when opening multiple files simultaneously.

We have Adobe Acrobat Pro 9 which has been updated to version 9.4.6. we had this problem when the 9.4.5 update was applied also. It is now crashing when we try to open multiple files simultaneously.
Yesterday, I narrowed down the problem to 6 plugins:
IA32
ADBC
eBook
EScript
HLS
PPKLite
SaveAsRTS
However, we discovered that that Comments and markup tool bars weren't loading. So I did a repair install on it.
Now those plugins from yesterday work and Acroform.api is causing it to crash when opening multiple files.
I did try other suggestion that involved using Icacls/cacls on dll files to no avail.
It is running on XP SP3 fully updated with plenty of RAM and HDD space.
Is there a way to fix this without reinstalling?

I am not sure what's causing this problem on your machine because everything's working fine for me.
What is the version of Acroform.api on your machine now.
Do a Repair after deleting this file and see if it works.
Enable Windows MSI logging (http://support.microsoft.com/kb/314852) before you do a repair, upload that log to some file sharing server, and paste its link here.

Combining PDF Form causes fields to disappar, Acrobat to crash when trying to edit combined PDF

I have a 10 page PDF form that I can edit normally. I combine it using the Combine Files wizard. The resulting PDF has several fields disappear upon saving, and causes Acrobat to crash every time if I try to edit the form. I can combine the original PDF form with no other document, and the error still occurs. I have several similarly named fields, such as Name#1 and Name#2, and it seems that all those fields disappear after going through the Combine Files process. I can open the resulting PDF, and fill in the remaining fields, but attempting to edit the form causes Acrobat to crash each and every time.
I have used this process before, with no problems, but it fails every time on this form.
This is the error in the Event Viewer: Faulting application Acrobat.exe, version 10.0.0.396, time stamp 0x4cc5ebc0, faulting module AcroForm.api, version 10.0.0.396, time stamp 0x4cc5f5cc, exception code 0xc0000005, fault offset 0x0012d905
This is using Acrobat X Standard and Pro on XP Pro and Vista.
If I open the original PDF, and insert a new PDF as new pages, that works fine.
I updated Acrobat to the latest patch, problem remains. I don't know how to resolve this.

Did a little more testing and this is what I found. If I use the "Insert from file" feature to combine a cover sheet plus 3 AcroForms (inserting each file one by one), eveyrthing appears to work. However, if I use the "Combine via Acrobat" feature I run into the issue of fields disappearing once combined.
I shoudl also add that perhaps the issue had something to do with the fact that I initally produced the cover page pdf via Photoshop "save as PDF". Perhaps that contirbutted to the structure issue despite it being a PDF...maybe under the hood things are structured differently. Who knows.
Just FYI for others: What appears to be working is using the "Insert from file" option vs "Combing via Acrobat". Also, if you are including a non-AcroForm PDF, be sure it a traditional vs. saving as a PDF from Photoshop.
Alot of this may be a fluke, but it seems to fix my issue - for now.

Adobe Reader 11.0.09 crashes when working in two fillable documents

Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2014-12-04T16:56:57.000000000Z
EventRecordID
77325
Channel
Application
Computer
local
Security
EventData
AcroRd32.exe
11.0.9.29
5412b4b3
AcroForm.api
11.0.9.29
5412b2aa
c0000005
00690530
14f0
01d00fe30afc9141
C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
C:\Program Files (x86)\Adobe\Reader 11.0\Reader\plug_ins\AcroForm.api
8e5c3041-7bd6-11e4-ac1c-d067e5046651
I have Windows 7 machine and when I work in Adobe Reader with 2 documents that can be filled in it crashes. Protection mode is disabled. I have uninstalled and reinstalled, I have also repaired the installation. These are offline local documents not online.

CraiginNJ wrote:
...apparently it is Adobe's Reader XI that is causing the problem even in other browsers even if they use a different .pdf reader code.
That's an impossibility. Because Chrome and Firefox use their own proprietary PDF viewer which doesn't rely on ANY files from Adobe anywhere on your system, you can uninstall Reader from your computer entitrely and they'll still open PDFs. If either browser still crashes when saving, with Reader nonexistent on your system, you CANNOT blame the crash on software the ISN'T there to cause it. Don't know if you've tried that but it would settle the cause issue pretty quickly.
Based on the rest of your post, it reads like you need to submit your feedback through the bug report/feature request channel and NOT in a "user -to-user" forum where practically none of us are employees of Adobe (there are a few - but not here often), let alone developers.
https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

Adobe Reader 9.3 for Linux: Segmentation Fault in PPKLite.api

Adobe Reader 9.3 cannot open signed pdf files on our system (64-bit Fedora 10 Linux, with 32-bit compatibility libraries installed). It crashes with a segmentation fault any time one tries to open the following file:
http://www.utoronto.ca/ic/software/forms/matlab_concurrent_renewal2010.pdf
Running with ACRODEBUG=1 and ACRO_CRASHLOG=1 results in a zero-length crash log file and the only debug messages shown are
Loading PlugIn /opt/Adobe/Reader9/Reader/intellinux/plug_ins/Annots.api ... [dlopen success for Annots.api, handle = 0xc4548f8]
Loading PlugIn /opt/Adobe/Reader9/Reader/intellinux/plug_ins/AcroForm.api ... [dlopen success for AcroForm.api, handle = 0xd0c3a50]
Loading PlugIn /opt/Adobe/Reader9/Reader/intellinux/plug_ins/DigSig.api ... [dlopen success for DigSig.api, handle = 0xd0dcc68]
Loading PlugIn /opt/Adobe/Reader9/Reader/intellinux/plug_ins/EScript.api ... [dlopen success for EScript.api, handle = 0xd126ac8]
Loading PlugIn /opt/Adobe/Reader9/Reader/intellinux/plug_ins/PPKLite.api ... [dlopen success for PPKLite.api, handle = 0xd7b1ff0]
If I run the gdb debugger on /opt/Adobe/Reader9/Reader/intellinux/bin/acroread, it shows the segmentation fault occurring inside /opt/Adobe/Reader9/Reader/intellinux/plug_ins/PPKLite.api (but since the file is stripped, all it shows is the binary offset of the segfault). I do have a coredump, though.
If I remove the PPKLite.api file (or rename it to PPKLite.api.hide -- note that chmod -x does not work, nor does renaming it to something else that still ends in .api, unlike some workarounds I've seen on the web for similar problems in earlier versions of Adobe Reader), then Adobe Reader can open the file without crashing, except that without PPKLite it cannot validate its signature and so it displays the message "This document enabled extended features in Adobe Reader. The document has been changed since it was created and use of extended features is no longer available. Please contact the author for the original version of this document" -- which I assume is because the signature validation failed due to the absence of PPKLite so it things the document has been altered even though it hasn't been.
So this removing or renaming of PPKLite.api works around the problem of the crash, at the expense of getting this misleading warning message.
However, obviously there is a problem inside PPKLite.api that needs to be fixed....

I'm seeing what must be the same issue: acroread foo.pdf exits almost instantly without any message, but with status 1.
This is: AdobeReader_enu-9.3.1-1.i486 on a Fedora 12 box, AMD Phenom II 945.
If I set ACRODEBUG=1 and ACRO_CRASHLOG=1 and ulimit -c unlimited, and rename PPKLite.api, *then* I get a nonzero crashlog. Which is:
/usr/bin/acroread [0x84ff125] [@0x8048000]
(__kernel_sigreturn+0x0) [0xf7786400] [@0xf7786000]
/opt/Adobe/Reader9/Reader/intellinux/plug_ins/AcroForm.api [0xf44dc99b] [@0xf3b6d000]
/opt/Adobe/Reader9/Reader/intellinux/plug_ins/AcroForm.api [0xf41e1cf5] [@0xf3b6d000]
/opt/Adobe/Reader9/Reader/intellinux/plug_ins/AcroForm.api [0xf41e436d] [@0xf3b6d000]
/opt/Adobe/Reader9/Reader/intellinux/plug_ins/AcroForm.api [0xf41e57a3] [@0xf3b6d000]
/opt/Adobe/Reader9/Reader/intellinux/plug_ins/AcroForm.api [0xf41f81b2] [@0xf3b6d000]
/opt/Adobe/Reader9/Reader/intellinux/plug_ins/AcroForm.api [0xf41d4863] [@0xf3b6d000]
/opt/Adobe/Reader9/Reader/intellinux/plug_ins/AcroForm.api [0xf3c44111] [@0xf3b6d000]
/opt/Adobe/Reader9/Reader/intellinux/plug_ins/AcroForm.api [0xf3c47268] [@0xf3b6d000]
/opt/Adobe/Reader9/Reader/intellinux/plug_ins/AcroForm.api [0xf3f7446a] [@0xf3b6d000]
/opt/Adobe/Reader9/Reader/intellinux/plug_ins/AcroForm.api [0xf3f74e6d] [@0xf3b6d000]
/usr/bin/acroread [0x892da33] [@0x8048000]
/usr/bin/acroread [0x873dee9] [@0x8048000]
/usr/bin/acroread [0x8741530] [@0x8048000]
/opt/Adobe/Reader9/Reader/intellinux/plug_ins/DigSig.api [0xf361fd53] [@0xf35f5000]
/opt/Adobe/Reader9/Reader/intellinux/plug_ins/DigSig.api [0xf3628217] [@0xf35f5000]
/opt/Adobe/Reader9/Reader/intellinux/plug_ins/DigSig.api [0xf36e3f01] [@0xf35f5000]
/opt/Adobe/Reader9/Reader/intellinux/plug_ins/DigSig.api [0xf36e3f9e] [@0xf35f5000]
/usr/bin/acroread [0x892f7e7] [@0x8048000]
/usr/bin/acroread [0x8744a50] [@0x8048000]
/usr/bin/acroread [0x825bdec] [@0x8048000]
/usr/bin/acroread [0x826bb11] [@0x8048000]
/usr/bin/acroread [0x826bd32] [@0x8048000]
/opt/Adobe/Reader9/Reader/intellinux/plug_ins/Annots.api [0xf4ca1b4a] [@0xf4ba9000]
/opt/Adobe/Reader9/Reader/intellinux/plug_ins/Annots.api [0xf4ca1bec] [@0xf4ba9000]
/usr/bin/acroread [0x826c1c4] [@0x8048000]
/usr/bin/acroread [0x826d0bb] [@0x8048000]
/usr/bin/acroread [0x850193f] [@0x8048000]
/usr/bin/acroread [0x85024d2] [@0x8048000]
/usr/bin/acroread(main+0x87) [0x856686d] [@0x8048000]
/lib/libc.so.6(__libc_start_main+0xe6) [0x5ddbb6] [@0x5c7000]
Without renaming the .api, all I got was five 'dlopen success' messages, and "Segmentation fault (core dumped)", but a zero length log.
Don

Export to CSV from tracker crashes Acrobat on multiple machines. (xml works though)

I have encountered a crash exporting data to csv from a distributed PDF in the tracker, yet exporting to xml works. This occurs on multiple machines.
I can email dump file if requested.
[Product]
(0x1): Windows 7 Ultimate[/Product]
[Edition]
Ultimate[/Edition]
[BuildString]
7601.17727.x86fre.win7sp1_gdr.111118-2330[/BuildString]
[Revision]
1130[/Revision]
[Flavor]
Multiprocessor Free[/Flavor]
[Architecture]
X86[/Architecture]
[LCID]
1033[/LCID]
[/OSVersionInformation]
[ParentProcessInformation]
[ParentProcessId]
3124[/ParentProcessId]
[ParentProcessPath]
C:\Windows\explorer.exe[/ParentProcessPath]
[ParentProcessCmdLine]
C:\Windows\Explorer.EXE[/ParentProcessCmdLine]
[/ParentProcessInformation]
[ProblemSignatures]
[EventType]
APPCRASH[/EventType]
[Parameter0]
Acrobat.exe[/Parameter0]
[Parameter1]
9.5.0.270[/Parameter1]
[Parameter2]
4f03f71d[/Parameter2]
[Parameter3]
AcroForm.api[/Parameter3]
[Parameter4]
9.5.0.270[/Parameter4]
[Parameter5]
4f03ea18[/Parameter5]
[Parameter6]
c0000005[/Parameter6]
[Parameter7]
0011222d[/Parameter7]
[/ProblemSignatures]
[DynamicSignatures]
[Parameter1]
6.1.7601.2.1.0.256.1[/Parameter1]
[Parameter2]
1033[/Parameter2]
[Parameter22]
0a9e[/Parameter22]
[Parameter23]
I have a zipped dump file if someone at Adobe wants it.

Yes, the application is loaded and then closed for each file. I agree it's not ideal, but that's just how it works. So 45 minutes for 200 files comes down to about 13 seconds per file, which is reasonable considering it has to open Word, open the file, convert it to a PDF and then close Word.
You can request this feature to be improved here: https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
By the way, you should make sure that you have the latest version of Acrobat available, to ensure maximum compatibility.

Acrobat X Crashes When Signing

I have Acrobat X running on Win 7 Pro 64. It is a new install from Adobe. When I attempt to sign a PDF Acrobat crashes. This is the case with any PDF. As soon as I create the signing 'frame' (Tools|Sign & Certify|Place Signature) and then click and drag to place Acrobat checks out. Problem details are:
Problem signature:
Problem Event Name:          APPCRASH
Application Name:          Acrobat.exe
Application Version:          10.1.1.33
Application Timestamp:          4e64e9d5
Fault Module Name:          AcroForm.api
Fault Module Version:          10.1.1.33
Fault Module Timestamp:          4e64f7c3
Exception Code:          c0000005
Exception Offset:          000dcbe8
OS Version:          6.1.7601.2.1.0.256.48
Locale ID:          1033
Additional Information 1:          0a9e
Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
Additional Information 3:          0a9e
Additional Information 4:          0a9e372d3b4ad19135b953a78882e789
It amazes me that with every new generation of thi product, it becomes more generally unreliable and difficult to use. I wich I still could run version 5 or 6.
Eric

Hi,
Please update your Acrobat to latest version 10.1.4.
Thanks.

AcroForm.api Crash

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