Actions not appearing in Action Drop Down Box

We are in the process of upgrading from 4.0 to 7.0, in 4.0 we have used SAP GUI as the main UI, we are due to go-live with the upgrade very soon and have a problem when creating an opportunity through to a quotation within the SAP GUI Screens, we need this to work for go-live in SAP GUI, we are however after go-live working on the NEW WEB UI
Problem:
We have set up that the Partners are determined from the opp --> Quotaion, these all work fine and transfer as expected. We also have a number of ACTIONS set up that should appear within the ACTION DROP DOWN area of the screen - these are no working in V7.0
For Example:-
Action - 'Email Quotation To Customer'
This action is set up to email lthe customer when triggered, this no longer appears. If I remove the customer and re-add them then it shows and works fine, it is acting as though the Action is not seeing the customer that is brough through from the OPP
The conditions of the action are met, it is set to look for SalesTrans.UserStatus and Partner Detimation - BOTH ARE MET but the system doesn't seem to see the PARTNER
Any help would be appreciated
Regards
Barry

The actions are defiened as follows
Action = 'Email Quotation to Customer'
The action sends an email to the customer (using partner ZQUOPAR (Quotation Partner) which is determined from the Sold-To-Party in the proceding document)
The Action is set to show in the drop down box, the Action does not show even when the Partner is listed
This works fine in V4.0 but not in V7.0
Regards
Barry

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