Activation de Photoshop Elements 13

eBonjour,
J'ai acheté à a FNAC le logiciel Photoshop Elements 13, qui vient avec une carte à gratter qui donne un code d'accès, qaui donne un numéro de série et permet de télécharger le programme. Après une heure et demie de téléchargement, des fichiers ( 7 ou 8) ont bien été enregistrés quelque part dans l'ordi ( qui tourne sur Windows 8-1), mais j'ai fini par comprendre qu'il fallait activer le programme; et là, galère: sur le site d'adobe rien de clair, de fil en aiguille j'apprends qu'il faut télécharger la version 64 bits du programme (???), un lien obtenu sur Adobe.com me conduit à un site où je peux télécharger la dite version pour... 83,00€.
Le service support d'Adobe obtenu après une longue attente me confirme que peut-être oui la FNAC fournit des logiciels avec pas forcément la bonne "définition", mais que la mise à jour est bien entendu gratuite. ( il s'agissait d'une personne spécialisée dans les problèmes de Cloud, et n'a pas pu en dire plus).
Quelqu'un peut-il me guider un peu? Pas moyen d'obtenir une personne sur le "Chat", c'est lundi et tous les naufragés du week-end avaient dû prendre le site d'assaut...
Merci!

Hello Rajshree,
I am not really  or really not an expert about all this, what code are you referring to?  the serial number?
(I may not reply immediately, it is bedtime here in Paris).
Thank you

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