Actually Fixing Slow Syncing: when resetting snyc history isn't enough.

I live and die by my schedule. iCal has been good to me over the years, but since iPhone I've had more problems than when I was syncing to my SonyEricsson phone.
I have 15+ calendars, long repeating events, mods installed and removed over the years, lots of devices synced to and from, publishing via FTP, have used since iCal was introduced, multiple backups, etc. It's been around the block.
Something deep down either in my calendars, the apple sync procedures, or my system is causing my calendar sync to be incredibly slow, on the order of 6-10 minutes before it begins on contacts, mail accounts, etc.
What steps can a user take who isn't afraid to get his hands dirty? Trash some sync services? Application support? Somehow re-install iCal? I am prepared for major surgery if it means my sync times are going to become normal again.

When I first started using vers. 4, I didn't notice any slow-down at all. I wondered about all the 'slow Safari" topics in this thread. Now I see why. It keeps getting slower and slower as time goes on.
I like the spiffy looking 'Top Sites' thing, but that and other excessive caching, etc., is not worth the performance degradation by any stretch.
Thanks for these tips. If these tweaks don't speed it up enough to suit me, I'll try the folder locking trick mentioned in another thread. If after that I don't see a marked improvement, I suppose I'll bite the bullet and start using Firefox as much as I don't want to do that. :'(
Bells and whistles are good - until they start to obscure the whole reason they're ringing and whistling.

Similar Messages

How can I fix slow syncing?

I am having a huge issue with slow syncing on my ipod classic. 200 songs takes well over an hour. Have newer pc with 4gb of ram and have latest version of itunes installed.

I am having a huge issue with slow syncing on my ipod classic. 200 songs takes well over an hour. Have newer pc with 4gb of ram and have latest version of itunes installed.

How do I fix error message when Clearing Recent History?

"A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. Script: chrome://browser/content/sanitize.js:133"
Using Win 7 Ult SP1, Firefox 6.0.1.

That can happen if you clear the cookies via Clear Recent History.<br />
Firefox 6 also tries to clear the cookies created by plugins and open a plugin-container for each plugin.<br />
Try to exclude the cookies to see if that help.<br />
*https://support.mozilla.com/kb/Clear+Recent+History

Fixing iphone sync with outlook

There are multiple threads about problems snycing iTunes with Outlook (iPad, iPhone etc.). This affects Outlook calendar and contacts, often creating multiple contact lists and false calendar entires, often pre-fixed "ModGrp" or ModCal". After multiple tries I think I have figured out what you need to do: here's what worked for me, I hope it works for you.
First the cause. If your PC/Mac has crashed with Outlook open you probably have bad data in Outlook. Most software is fault-tolerant to this but not iTunes (my seventh software to link to Outlook and the only one not fault tolerant, so I'm certain it's an iTunes problem). I have written this for solving contact problems with explanation afterwards for calendars (you'll change item 6 and read the footnote). Read the instructions first so you know what you're about to do. You will have to rename a folder and delete your iPhones history but otherwise that's about it.
1)    Download scanpst.exe from Microsoft, instructions are at http://support.microsoft.com/kb/272227. Print this, you'll need it at step 5
2)    Close both Outlook and iTunes
3)    Got to C:\Users\[Your username]\AppData\Roaming\Apple Computer\
       In File Manager use Folder Options from the Tools menu and select Show hiden files and folders from the View Tab, if you can't see this folder
4)    Rename the folder \SyncServices as \SyncServices.old or something. Once you have finished you can delete this folder
5)    Use scanpst.exe (step 1 above) to fix your Outlook file. Instructions for this are at http://support.microsoft.com/kb/272227 noted above
6)    When scanpst is complete and has closed, open Outlook and go to your contact list. Select each ModGrp and hit Delete, then confirm deletion
7)    Be sure not to delete any contact lists that you want to retain, then close Outlook
8)    Open iTunes with your iPhone/Pad/iWhatever plugged in to USB and select iPhone/iPad/iWhatever
9)    Select your iWhatever in the Devices list on the left and select Preferences from the Edit menu at the top
10) Click the Devices button in the dialog box and click Reset Snyc History, just in case. Click OK to close the Dialog Box
11) At the top of your iPhone Device window click the Info button (second from the left right at the top)
12) Deselect Contacts, Calendars and Mail options so iTunes doesn't sync with Outlook in any way
      You'll get a prompt to remove contacts/whatever lists from your iWhatever device. Choose the Remove Contacts button
13) Hit Apply or Sync (bottom right of iTunes). This should have cleared iTunes of bad ModGrp sync lists and iPhone contacts etc.
      Next we'll restore these from Outlook
14) Reselect to sync with Outlook Contacts, Calendars and Mail - the options you deselected in step 12. Hit Apply or Sync
      The above should restore all the valid contact and other data from Outlook onto your iPhone etc
15) Once sync has completed reopen Outlook and check the bad MdGrp lists have gone. Unplug iPhone and check you don't have multiple ModGrp lists
I haven't had calender problems but my understanding from posts to this forum is that in step 6 above, you may have to export the appointments calendars from your calendar and then delete the calendar. It's much more involved than having a contacts list problem.
If you choose to tidy up aftwards, go back to steps 3 and 4 and delete the backup .old folder as iTunes created a new one when you opened it at step 8.
I have run the above three times now and it works every time. Since every tenth or so time I open iTunes it causes my PC to lock, usually with Outlook open, so I expect this to be a frequent event. iTunes is well documented as a digustingly bad piece of software and seems to be the penalty we pay for having an iPhone, which actually works. Maybe when Apple adopts Flash I'll buy an iPad and double the number of times I have to run it, but not otherwise. iTunes and Flash are the two main reasons I have not bought a Mac or iPad.
Have fun.

Hi, to remove dummy '_ModGrp' entries, rather than crashing the 'Suppr' key on your keyboard, you can use this basic VBA macro (launched for instance from Excel).
It will recursively remove all '_ModGrp...' folders
Sub RemoveFolders_Click()
    Dim oOutlook As Outlook.Application
    Set oOutlook = New Outlook.Application
    Set objNameSpace = oOutlook.GetNamespace("MAPI")
    Call CleanFolders(objNameSpace.Folders)
End Sub
Sub CleanFolders(objFolders As Outlook.Folders)
    For i = objFolders.Count To 1 Step -1
        If Left(objFolders(i).Name, 7) = "_ModGrp" Then
            objFolders.Remove( i )
        Else
            If Not objFolders(i).Folders Is Nothing Then
                Call CleanFolders(objFolders(i).Folders)
            End If
        End If
    Next i
End Sub

When I set (on two different computers) the Location Bar to "Nothing" it resets to "History and bookmarks" as soon as I close and reopen Firefox.

When I set (on two different computers) the Location Bar option: When using the location bar suggest: to "Nothing" it resets to "History and bookmarks" as soon as I close and reopen Firefox. I am using the latest vesion on Win8 on both computers. One has Bitdefender the othe McKafee. I have no obvious Addware, I use Iobit Uninstaller Advanced Care and and Driver manager on both computers. Until now I have always used Firefox as I refuse to use Explorer and I do not want to have to use Opera or another browser instead.
Can you please help?

Have you seen this general article: [[How to fix preferences that won't save]]?
Also, this might be a glitch with using automatic private browsing mode. Some settings changes might not be saved in that mode.
If all else fails, do you want to try a manual hack?
Open your current Firefox settings (AKA Firefox profile) folder using either
* "3-bar" menu button > "?" button > Troubleshooting Information
* (menu bar) Help > Troubleshooting Information
* type or paste about:support in the address bar and press Enter
In the first table on the page, click the "Show Folder" button. This should launch a new window (Windows Explorer window) showing your current settings files.
Leaving that window open, switch back to Firefox and Exit, either:
* "3-bar" menu button > "power" button
* (menu bar) File > Exit
Pause while Firefox finishes its cleanup, then open '''prefs.js''' in a text editor by right-clicking it and choosing Edit or Open With. (Double-clicking leads to Windows attempting to execute it, so I do not recommend that.)
Paste this at the end of the file on its own line:
user_pref("browser.urlbar.autocomplete.enabled", false);
Then save the file and close your editor.
Start Firefox back up again. Did the manual change work?

[svn] 3791: Fix bug when resetting stylesheet on FxApplication

Revision: 3791
Author: [email protected]
Date: 2008-10-21 13:23:09 -0700 (Tue, 21 Oct 2008)
Log Message:
Fix bug when resetting stylesheet on FxApplication
SDK-17691 RTE loading styles
When the FxApplication replaces its style sheet, it unloads the previous skin and loads in a new one. With the new skin, it creates a new instance of the contentGroup. However, when the content is added to the contentGroup, it has already been parented by the previous version of the contentGroup. This causes the RTE because the content is not in the correct state.
The solution is to set the old contentGroup's content property to null when we remove the skin. We also force the contentGroup to validate immediately because the new contentGroup was processing its content array before the oldGroup had removed the content as children.
QE Notes: Needs testing
Doc Notes: none
Bugs: SDK-17691
Reviewer: Glenn
Ticket Links:
http://bugs.adobe.com/jira/browse/SDK-17691
http://bugs.adobe.com/jira/browse/SDK-17691
Modified Paths:
flex/sdk/trunk/frameworks/projects/flex4/src/mx/components/FxContainer.as

The password history check is not honored in a password reset. It always been like that and it is documented:
"Password History Length Constraint: If all of the following conditions are true, the following constraints MUST be satisfied:
The requesting protocol message is a password change (as compared to a password set)."http://msdn.microsoft.com/en-us/library/cc245669.aspx
So changing it is not a correcting a bug but asking to change the design. From a pure support perspective, you switched from bug request to design change request. Which might still be arguable if you have a solid business case.
Password set is given through an extended right, so by default only administrators or operators have this right. So it comes down to trust those individual. If you cannot, then you don't give them the right and you implement other identity
management solution (Password Self Reset for example).
Other fancy and not useful information:
http://msdn.microsoft.com/en-us/library/cc245692.aspx
Note: Posts are provided “AS IS” without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.

I just brought a brand new Macbook pro retina display, when i connect it to my apple tv through airplay its too slow and when it try to play a movie apply tv is always a minute or 2 behind. How can i fix this?

I just brought a brand new Macbook pro retina display, when i connect it to my apple tv through airplay its too slow and when it try to play a movie apply tv is always a minute or 2 behind. How can i fix this?

Hello HanaAmer1,
We've an article which provides troubleshooting steps that can help get AirPlay workign correctly.
iTunes: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS5209
Cheers,
Allen

My ipod nano isn't syncing when I try and change the setting in manually, but is however syncing when I launch the itunes by plugging it in. I'm wondering if anyone has had this issue and/or had been able to fix the problem?

My ipod nano isn't syncing when I try and change the setting in manually, but is however syncing when I launch the itunes by plugging it in. I'm wondering if anyone has had this issue and/or had been able to fix the problem?

Do you have any better luck with that if you update to iTunes 10.6.1.7?
From the notes for the release:
iTunes 10.6.1 provides a number of improvements, including:
• Fixes several issues that may cause iTunes to unexpectedly quit while playing videos, changing artwork size in Grid view and syncing photos to devices.
• Addresses an issue where some iTunes interface elements are incorrectly described by VoiceOver and WindowEyes.
• Fixes a problem where iTunes may become unresponsive while syncing iPod nano or iPod shuffle.
• Resolves an ordering problem while browsing TV episodes in your iTunes library on Apple TV.
http://www.apple.com/itunes/download/

I get an error message when trying to sync my reset ipod "The iPod ...cannot be synced. A duplicate file name was specified."

i get an error message when trying to sync my reset ipod "The iPod ...cannot be synced. A duplicate file name was specified."

Locate the photos folder which is selected for syncing with the device and delete the folder iPod Photo Cache inside.
tt2

Hi, I was about to reset my iphone3g when I accidentally selected erase all contents and setting. It was stucked with the iphone logo, so i tried to fix it by restoring all my datas in iTunes. I was able to successfully fix it but when I inserted my sim c

hi, I was about to reset my iphone3g when I accidentally selected erase all contents and setting. It was stucked with the iphone logo, so i tried to fix it by restoring all my datas in iTunes. I was able to successfully fix it but when I inserted my sim card it says that simcard not recognized. I tried all the solutions in the net but nothing seemed to work. What should I do? I'm located here in the Philippines. I hope you could help. Thanks!

I know. I was with my brother when we did this. He didnt clearly understood the question that poped-up. Regarding the simcard, after successfully restoring it on itunes my simcard won't work. I'm not able to send and receive calls and messages.
hi, I was about to reset my iphone3g when I accidentally selected erase all contents and setting. It was stucked with the iphone logo, so i tried to fix it by restoring all my datas in iTunes. I was able to successfully fix it but when I inserted my sim c

When are they going to fix the syncing issue with podcast playlists...????

And is there anywhere I can complain to Apple about it..??????? This is getting REALLY frustrating....

Which version of iTunes are you using? 9.0.1 fixes several Podcats issues - see this link for a news item:
http://www.podcastingnews.com/2009/09/24/itunes-9-0-1-fixes-podcast-sync-problem s/
Note the iTunes version - if you're still using 9.0, move up to 9.0.1
Phil

HT1379 My macbook pro 2013 is running to slow even when I am using the keyboard, it running with a delay. I upgraded the memories to 8gb but still slow what can i do to fix it.

Good morning I am confronting serious problems with my Macbook pro 2013, that is runing to slow, even when I am writing this email is running with some kind of delay. I upgraded the memories to 8gb but still running slow . Please let me know what I can do to solve the problem. Thanks in advance. Fernando

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to gather information about the state of your computer. That information goes nowhere unless you choose to share it on this page. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them.
Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a couple of minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in your browser, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; Pc () { o=`grep -v '^ *#' "$2"`; Pm "$1"; }; Pm () { [[ "$o" ]] && o=`sed '/^ *$/d; s/^ */ /' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id | grep -qw '80(admin)'; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed '8!d;s/^ *//'; o=`SP Hardware | awk '/Mem/{print $2}'`; o=$((o<4?o:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d; /[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]||0[^2]8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; for b in Thunderbolt USB; do o=`SP $b | sed -En '1d; /:$/{s/ *:$//;x;s/\n//p;}; /^ *V.* [0N].* /{s/ 0x.... //;s/[()]//g;s/$.*: $$.*$/ $\2$/;H;}; /Apple|SCSM/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; d=(/ ""); D=(System User); E=; for i in 0 1; do o=`cd ${d[$i]}L*/L*/Dia* || continue; ls | while read f; do [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && e=" *" || e=; awk -F_ '!/ag$/{$NF=a[split($NF,a,".")]; print $0 "'"$e"'"}' <<< "$f"; done | tail`; Pm "${D[$i]} diagnostics"; done; [[ "$o" =~ \*$ ]] && printf $'\n* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|last value [1-9]|n Cause: -|NVDA\(|pagin|SATA W|ssert|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); o=${s[2]}%; Ps "CPU usage by process \"$s\" with UID ${s[1]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); s[2]=${s[2]%[+-]}; o=$((s[2]>=25000?s[2]:0)); Ps "Mach ports used by process \"$s\" with UID ${s[1]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'`; Pm "Extrinsic system jobs"; o=`launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | grep -v com\.apple\.CSConfig | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/Star*; do M; done`; Pm "Startup items"; o=`find -L /S*/L*/E* {/,}L*/{A*d,Compon,Ex,In,Keyb,Mail/B,P*P,Qu*T,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID="No bundle ID"; [[ "$ID" =~ ^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID ]] || printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find -L /u*/{,*/}lib -type f | while read f; do file -b "$f" | grep -qw shared && ! codesign -v "$f" && echo $f; done`; Pm "Unsigned shared libraries"; o=`for e in DYLD_INSERT_LIBRARIES DYLD_LIBRARY_PATH; do launchctl getenv $e; done`; Pm "Environment"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; Ps "DNS"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; Pc "hosts" <(grep -v 'host *$' /etc/hosts); Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $ | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign ($) or a percent sign (%). If you get the percent sign, enter
exec bash
in the window and press return. You should then get a new line ending in a dollar sign.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know your password, or if you prefer not to enter it, just press return three times at the password prompt.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line "[Process completed]" to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report your results. No harm will be done.
8. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If it happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of Apple Support Communities ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Finder is very slow, particularly when using network drive

I have a mid-2011 Macbook Air, OSX 10.9.4, and Finder is extremely slow, particularly when I am navigating my Time Capsule. First, a little history.
I have tried the fixes listed in these three threads:
(1) https://discussions.apple.com/thread/3358265?searchText=finder%20slow
(2) https://discussions.apple.com/thread/1324280?searchText=Finder%20is%20slow
(3) https://discussions.apple.com/thread/5495797?start=30&tstart=0
Second, my Time Capsule is new. I bought it to replace a WD MyBook that used to work really well, and then something changed. Unfortunately, I assumed that it was some problem on WD's side, so after a year or two of waiting to see if either WD or Apple issued an update to fix it, I assumed it was some kind of file system incompatibility (or other interoperability problem) that wasn't likely to go away, and just sprung for the Time Capsule. However, after getting all the files on the Time Capsule, the problem remains. So here's a rundown of what I experience:
When I navigate the directories on my Time Capsule, if I haven't been in a particular folder, it takes a very long time to load the contents. On average, it will be 30 seconds, but it is not uncommon for it to be over a minute. This can happen even if a folder is empty or has just a few files in it. In addition, adding a subfolder and trying to rename it takes a very long time. After renaming a new folder, it can then take another full minute or more for the folder to actually show the newly assigned name and bounce into line in alphabetical order.
Here are some other observations. First, my connection is very fast, as I'm directly connected to the Time Capsule (albeit via wireless). Second, there is clearly something extra going on in Finder that is contributing to this issue, because I navigated to different directories using Terminal and did an "ls" command, and as you would expect, the list fired out virtually instantaneously. Yet, right after that, if I clicked on that same folder with Finder, it would take a minute or more to display the same file names.
Could it be that the Finder is doing other things at the same time as it is giving me a list of what is in the directory? For example, could the Finder be loading ALL metadata for each of the files into some database or index being built on the fly every time I pop into a new folder, even if I'm not using a view mode where I am asking to see those other bits of metadata? If so, that might make sense as I generally am using the network drive to navigate directories of my photographs, and they have a lot more categories of metadata associated with them than do Word docs and PDFs (e.g., date of picture, time of picture, aperture, shutter speed, exposure, etc.). Or, perhaps is Finder trying to load previews of ALL of the files whenever a directory request is made, so that bouncing through the previews takes less time? I sort of doubt that, because even after a directory listing finally comes up, it seems to churn a bit on each photo before the preview comes up, which I take as an indication that it's creating each preview only after a request is made for that particular file. Either way, I will say that in old WinXP and even in the newer Windows 7, if you want to view files in a Detailed setting where you can see other metadata (called "Attributes"), it definitely prioritizes giving you a directory listing, and then continues filling in the various selected Attributes one-by-one after that. Thus, if you want to sort by the date a photograph was taken (as opposed to its modified or created date, which seem to be default attributes that load as quickly (or nearly as quickly) as the filename), or by the photo's dimensions, it might take a few minutes to load in those attributes for a folder of a couple thousand pictures. But, critically, if you are not planning on using those attributes, but rather, merely want to see how many files you have in that folder, or select them all and load them into a photo viewer, you won't have to wait for the file system to load the file attributes before you get a listing of the folder's contents. It seems to me like the Finder, however, might actually be forcing you to wait until it has loaded all of those attributes.
Does the foregoing sound like a plausible explanation of the problem to those out there with knowledge of how Finder actually works? And if so, does that bring to mind any potential settings that could be turned off or any other work-arounds (since those I've tried have not fixed the issue)?
If anyone has other ideas, I am all ears. I am pretty annoyed that I sunk time into switching over to a Time Capsule on the assumption that Apple couldn't have had a bug this bad, only to find out that I was wrong. The biggest irony is that my old WinXP computer used to rip through the folder structures with ease on the MyBook, but my fully updated Air is practically crippled by the same task.

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

Apple TV and/or Airport extremely slow syncing - Unique or common problem?

This is my first post and I'd appreciate help.
My Apple TV has worked fine for the last few weeks but started playing up last weekend. It now syncs either very slowly or not at all. Have tried every workaround suggested in this forum. Also spent 3 hours on phone with Apple technician this morning who could not diagnose problem (but has gone away to consult internally).
Apple TV is (was) connected wirelessly to Airport Extreme which is connected via ethernet cable to iMac, with all the latest software installed on everything.
Factory resets of both Apple TV and Airport Extreme worked for a bit, then same problem re-emerged. Direct ethernet connection of Apple TV to Airport Extreme also worked for a bit, but then same problem appeared, and then Apple TV disappeared from Devices list in iTunes and could not be recovered even after reboot. Direct connection to iMac also worked initially, but then same problem (slow syncing, then disappears from Devices list) re-emerged. Can see Apple TV in Devices in iTunes if wireless connection is restored, but only with extraordinarily slow syncing.
Anyone know what the problem might be? Is it unique or common? Any suggestions for fixes?
iMac 2.16 GHz Intel Core 2 Duo Mac OS X (10.4.10) Airport Extreme, Apple TV

By current release software I was referring to the AEBS firmware, the Apple TV software and iTunes. You can run the "Check for Updates" tool for each to make sure that they are up to date.
Since you reported the same problem when connected either by Ethernet cable or by wireless that would obviously rule out any wireless problems such as RF interference. The only possibilities left would be that something else is loading down your network or there is a hardware failure somewhere.
If there is a bad component in the AEBS I would expect it to affect your computer as well as the Apple TV. If there is a hardware failure in the Apple TV I would expect it to show up whether syncing, streaming or watching movie trailers or YouTube videos.
One other possibility might be that if you have any anti-virus software on your computer it might slow things down if it is scanning the files while they are syncing or streaming.
iMac Mac OS X (10.4.9) The more I think, the more I think I shouldn't think more.

Audio out of sync when playing HD content

Hey
I've got an issue with the audio gets out of sync when playing some HD content. I've tried to make sure the video is stored on the Apple TV so it can't be the network connection.
I've also tried a full reset of the unit, but still no luck.
But it's all video clips that has this problem. Even though they encoded the same and so on, some videos audio get out of synced and some don't.
Also have a problem with m4v files locking the ATV (and iTunes for that matter), but renaming it to a mp4 file seems to solve it. But if someone has a fix for that as well I'd much appreciate it.
Many thanks in advance,
Jeaz
EDIT: I have tried to use component cables instead of HDMI, but the problem remains. Of course also tested the video on my Mac and no problems. A quick pause and resume usually solves it, but only for a minute or so.
Message was edited by: MrJeaz

What sort of specification is the video content? Is spec too high for AppleTV.
It may be that it's some kind of bug in AppleTV's playback, that the Mac does not exhibit, or an issue with encoding that causes a problem only on AppleTV.
If you are encoding video and using same as source for the frame rate, it may be better in some cases trying explicitly to specify the frame rate required in case automatic frame rate conversion is introducing some kind of timing issue. Test a short clip to see.

Actually Fixing Slow Syncing: when resetting snyc history isn't enough.

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