AD is NOT working only when using SMB

We have all our user account defined in Active Directory. Our Xserve (10.4.9) is bound to the AD using the forest and domain name. (With "Creat mobile account" enabled)
All Mac end-users can mount AFP shares and using Jabber iChat with their AD account name and password.
But when Windows user tried to mount the shared points with their AD account, they always got message saying "User name or password is not correct", but we know they are using the right name and password. The only way Windows users (or Mac users using SMB://server_name) can access SMB shares are the local users. NO AD users can use SMB.
The same AD users can use AFP just fine.
Anyone might have any suggestion is greatly appreciated.
Regards.

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
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Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
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