Adding songs, they copy to iTunes music folder, but don't show up in my lib

Hi,
I recently built a new computer, and wanted to put my music on it from my external hard drive, which contained my "iTunes Music Folder" from my old computer. However, when I add music from my external hard drive to my new computer's hard drive, it says it's copying it to the iTunes Music Folder (on my new comp), and says that it's "Analyzing Gapless Playback" and the like, but the only problem is, the music doesn't show up on my Library! And I've looked, all the music copied to the new iTunes Music Folder, but my library (in the iTunes program itself) remains a blank list! Does anyone know what the problem is, and what I can do to fix it? Thanks in advance.

I have a Dell that's running Windows XP. I have found that itunes is very temperamental. this works most of the time... except on my son's computer that's running Windows Vista.
Go to your library in iTunes. Then go up to file and try one of the options (import, add folder to library, or add file to library).
Adding a folder is the least work. You can add all the files from a folder with one click... if it works. Remember that itunes is temperamental.
If that doesn't work, try adding a file. The problem with that is that you have to go through the whole process for each and every file (song, movie, etc).
Sometimes the only thing that works is to import.
I haven't gotten iTunes to work on my son's computer (Windows Vista).
I can't get support from apple in any way at all! They are good about creating electronics that appeal to us But they are lousy at support. If anyone figures out how to access support (where you can actually contact Apple) please let me know ([email protected]). I've been trying for 6 months.

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Steve,
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