Address Book Access Problem

Hi, I have a BB Pearl and for some reason it wont let me add a new contact to my address book, it was working fine till today, any ideas anyone?

Hello
Welcome to the Community
This has been an ongoing issue for Blackberry phones OS5 and below. Please check the link below:
Unable to edit or create new contacts on the BlackBerry Address Book
Ron
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Address Book Sync Problems - 8530 and Outlook 2007

This has been a nagging problem for me for quite some time. Here's my current status:
Curve 8530 on Verizon Wireless
Access to Corporate resources and email via BES
I also access Gmail from the device
Right now I am not synching over the air - that has never worked. I'm using Desktop Manager, and recently downgraded to Version 5.01. When I connect the device and configure for Address Book sync the application starts the process, then craps out without synching. I've rebooted the PC, reloaded the application without success.
And right now the device's address book is blank. Any ideas?

Hi and Welcome to the Forums!
Given that you are on BES, why in the world are you putting up with it's non-functionality? With BES, you should be receiving Over the Air (OTA) sync of email, contacts, calendar, tasks, etc...no need whatsoever to synchronize to Outlook via USB tether. If that is not working, then you should do one of two things:
1) Talk to your BES admins and have them get it working properly for you...you are missing a lot!!!
-- OR --
2) Talk to your carrier about changing your data plan and dropping BES -- you are paying extra for a service that you cannot even use!!
Once you decide which path you wish to pursue, let us know.
Good luck!
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Address book ldap problems

Hi. My organization uses a domain controller server on port 3268 for ldap/GAL access. In the past I have had intermitant problems accessing the GAL through address book and the mail app. The last time this happened I trashed some pref files and got it working again. Since upgrading to Mountain Lion, it is not working again. I've tried trashing various plist files, but none have seemed to help. I've been doing this over the last few weeks so I can't specifically list which plist files I've tried.
If anyone has a solution or any suggestions I would appreciate it. If there is a way to see at what level it is failing that would be helpful too. It does not show up in the Mail activity window.
Thanks

Hi Jay,
It is a Outlook 2003 problem.. the way around it is:
Open registry editor.
a. Find the following registry key.
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook
b. Edit --> New -->Key
c. Input "ldap" and press Enter key.
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\LDAP
1.Edit --> New -->[DWORD]
6. Input "NoDisplayNameSearch" ane press Enter key.
7. Right click the above and click "change".
8. Input "1" to [data value] and press [OK]
9. Edit --> New -->[DWORD]
10.Input "DisableVLVBrowsing" and press Enter key
11. Right click the above and click "change".
12. Input "1" to [data value] and press [OK]
13. Close the registry editor.

Address Book Sync Problems in Office Enviroment

I am a bit of a Mac newbie so pleas excuse any obvious questions
Problem: the network has about 10 macs running a mix of Tiger and Leopard. They have an address book (about 1200 contacts) set up on .mac (mobileme now I guess) and are having severe syncing issues.
A user will go in and update a contact and then exit. A different user will then go in and update or add a different contact and then the edit made by the other user disapears.
Obviously this is some sort of syncing issue. But I really don't know how to fix it.
Is it a problem between tiger and leopard or what? should they be having that many computers sync with one address book?
Thanks for you help!

Maybe give Addresss Book Server (http://www.addressbookserver.com) a try. I am the developer and have been working on a solution for this problem for some time. Address Book Server let's you distribute your contacts and sync with your own Address Book Server running locally on your network. It support sharing your entire Address Book or a selection of groups. The enterprise edition available for free support SSL for off-site users, as well as provides a friendly web interface to access your contacts remotely or from non-Mac clients.
Disclaimer : I am the developer of this product, so naturally inclined to be biased towards it.

Address book sync problem

I had uploaded my IMAC address book to my new itouch. But because of some problems in the address book (lots of quotes around # and email), I had to fix that (using Excel's trim and clean functions. On the IMAC, I deleted all the contacts in the address book and then uploaded the contacts from the cleaned and trimmed address book fields. It loaded fine.
But when I tried a sync, it actually goes to what appears another account (my wife's) and loads that. I can't seem to get to to sync to my new address book. How do I force a sync?
John

On October 18, 2007—with less than 24 hours notice for most users—Apple announced that .Mac synchronization services would change substantially to accommodate Panther users. Here is the text of that notice, which many users apparently did not receive:
"Dear .Mac member:
Due to improvements being made to .Mac Sync on October 19, 2007, please note the following changes.
Mac OS X version 10.4 Tiger users:
To ensure uninterrupted service, you must be using Mac OS X version 10.4.10. To check which version you’re running, select About This Mac in the Apple menu. If you are not running version 10.4.10, click the Software Update button and install the update to 10.4.10.
Mac OS X version 10.3 Panther users:
To accommodate new enhancements, .Mac Sync will no longer support syncing of calendars between a Panther-based Mac and a Mac running Tiger or Leopard. Syncing calendars between Mac computers running Panther is unaffected.
These changes will help enable .Mac Sync to do more than ever. Thank you for your patience, and thank you for being a .Mac member.
That was ten days ago, and .Mac synchronization services are still undergoing 'maintenance.' There is not announced date by which stable, familiar service will be restored.
You can check the main page of .Mac to determine when the amber LED labeled Sync returns to green, or survey the this forum for information about service restoration. You'll see a previously updated status note at the top of the forum change when service is restored.

Address book sync problem: Phone #s & emails missing fr. iPhone

When I sync, I overwrite the iPhone address book and calendar with the one on my computer. I choose 'Replace information on this iPhone.'
Suddenly, none of the emails or phone numbers are showing up in the address book records on the iPhone. All the records are there, they're just missing the phone #s and emails. The phone numbers and emails are on the computer version of Address book, and other changes in the name and notes fields for each record are showing up.
Any ideas what could be causing this and how to fix it?

I'm not sure what you mean. When I look in the Address Book, I see the email addresses for each of my contacts, but the problem is they aren't syncing to my iPhone. Do you know how I can resolve this???

Address book access sluggish

Having many problems in TB 31.1.2.
Selecting an email address from address book used to be very FAST; type in a couple of letters and hit enter.
Now there is a distinct and long pause before the selection appears after typing in a couple of letters.
In fact it takes so long that my old habit of typing a couple of letters and hitting enter no longer works. I now have to WAIT for TB to pull in the address.
Please fix this.

This udated
application seems like a giant leap backwards!
Someone please tell me I'm crazy!
If you are talking about .Mac webmail, you're in the wrong forum. Here is the right one:
http://discussions.apple.com/forum.jspa?forumID=961

Address book access across difference accounts on one MAC

I can't figure out how to share the address book across the other accounts on the machine. Can someone please help, I am a recent convert to mac and i know it can't be that hard.
Thanks in advance

If you want all users to access the same music, ratings, playlist, etc, do this.
1 Quit iTunes.
2 Drag your entire iTunes folder from /Username/Music to /Users/Shared.
3 Log out.
1 Log in on your other account(s).
2 Start iTunes and immediately press an hold the Option key.
3 iTunes will ask to *Create new library* or *Choose existing library*. Select *Choose existing library*.
4 Select the *iTunes library file* in the iTunes folder in /Users/Shared.
5 Now go to File -> *Add to library* and select the iTunes folder located in /Username/Music.
6 - iTunes will add all the music in from this account to the main iTunes music folder/library.
7 Delete the iTunes folder in Username/Music
8 Restart iTunes normally (don't hold Option). Everything should be there.
9 Quit iTunes and log out of the account.
10 Do the above steps for all users. Don't do the first 1-3 steps. Start at the second series.
Log into your account, start iTunes normally and all music should be there.
Whenever any of you do anything in iTunes, it will be seen by all since you are using one and the same iTunes library file.
Create a "main" playlist for each user with their own music. Create a smart playlist and set it to *Playlist is not the playlist* you created above. Select this and it will show you everything NOT in your playlist. Do the same for the others. This will help when adding only the music you want your own playlist.
Note that iTunes can only be opened by one user at a time. If you have Fast user switching enabled, the other users must quit iTunes in order for anyone else to use it.

Address book access from within Preview

Using a Canon MF4350d I have been unable to access Contacts/Address Book from Preview when faxing.
I can add a single destination, but I can't save it. So each time I fax I must do that.
I can access Contacts from Word, Evernote, Firefox, MoneyDance, Mail, Contacts and Safari, but not from Preview, TextEdit, or Chrome.
Though in all likelihood, it's just Preview I'd ever fax from and want the Contacts.
Any ideas?

I can enter a destination and fax from both, just can't access Contacts/Address Book.
Judging from my email exchange with Canon US, they say it's an Apple issue. blah, blah, blah.
I would think that there is an Apple API for those apps that for some reason Canon didn't bother with.
I tossed Reader some time ago for Preview. Other than this issue, Preview is better for my purposes, (and as you probably know, integrates with other apps like Safari rather well) and doesn't require updates every month.
thanks though.

Address Book Access While Composing

Is it true you can't access the address book while composing an email? And once in address book, you can't send to multiple receipients? This udated application seems like a giant leap backwards! Someone please tell me I'm crazy!

This udated
application seems like a giant leap backwards!
Someone please tell me I'm crazy!
If you are talking about .Mac webmail, you're in the wrong forum. Here is the right one:
http://discussions.apple.com/forum.jspa?forumID=961

Repopulating itunes, address book, network problems, recovered data - help

Hi
This is a multi-topic question:
I had a dying HD. Used Install DVD/Disc Utilities to repair, then upgraded to Snow Leopard right after. When I rebooted, everything was gone. I had a new start-up disk/username account and no sign of the previous Home/Username. I used Disk Warrior and recovered all my files (I think). Moving things back in place is a challenge. Many problems.
1. How do I move all my iTunes music back to the current Username?
2. Where do I find the Address Book Data and how do I move that back the the current username?
3. I cannot connect to the internet. Network diagnostics says "Internet failed, server failed" both wirelessly via Airport and when I connect via ethernet. My other Macs have no problems with the internet so it is something internal with this Mac.
Any suggestions welcome

They said that MobileMe has a problem working with iTunes backup.
MobileMe has nothing to do with the iPhone's backup. Contacts are included with your iPhone's backup, which is updated by iTunes as the first step with the iTunes sync process, but this is used when restoring an iPhone with iTunes from the iPhone's backup only. This has nothing to do with syncing contacts direct with a supported application on your computer or over the air with a MobileMe or Exchange account.
Time Machine only keeps one backup and so once it backs up your copy of your address book, you're screwed.
Baloney. Time Machine keeps:
Hourly backups for the last 24 hours.
Daily backups for the past month.
Weekly backups for all previous months.
You can go back in time to where your Address Book contacts are available with your Time Machine backup and restore from that.
Besides my Time Machine backup, I also use the MobileMe backup app to automatically backup my Address Book and iCal data on a weekly basis, and before I make any significant changes to my Address Book contacts - adding, deleting, or editing, I manually backup my Address Book data - at the menu bar go to File > Export > Address Book Archive. I have 3 backups for this data since the data is very important to me.
If your contacts are no longer available with your MobileMe online address book and no longer available with the Address Book on your Mac, with the Address Book launched, go back in time with Time Machine where your contacts in the Address Book were last available and select Restore. Done.

Hierarchical Address Book Access Enumeration?

We are currently looking at the Hierarchical Address Book (HAB) feature for our Exchange 2010 SP3 on-prem deployment. One request was to limit the user/room/resources a user can see in the HAB based on whether the user has permissions to "see"
that resource or not. Bonus points if we can even limit which HAB Organizational parent/child groups they can see.
Is this possible or do we have to stick with Public Folders for this kind of hierarchical browsing?
Thanks all!

Hi,
In Exchange 2010, we can use Address Book Policy which administrators can segment users into specific groups to provide customized views of their organization’s GAL to meet your requirement.
When creating an ABP, you assign a GAL, an offline address book (OAB), a room list, and one or more address lists to the policy. You can then assign the ABP to mailbox users, providing them with access to a customized GAL in Outlook and Outlook
Web App. The goal is to provide a simpler mechanism to accomplish GAL segmentation for on-premises organizations that require multiple GALs.
For more information about different scenarios about this deployment, please refer to the following article:
http://technet.microsoft.com/en-us/library/hh529948(v=exchg.141).aspx
Regards,
Winnie Liang
TechNet Community Support

Previous Recipient Address Book integration problem

does anyone know how to add a "Previous Recipient" beyond simply seleccting the contact and checking the box to add?
for instance, how and when does this sync take place? i have closed out of each of these softwares after adding a contact and i am not seeing the sync take place.
also if i have a contact in Mail's Previous Recipients (which has an email address) and I have the same contact in my Address Book (which has a phone number) is there a good way to get these two to MERGE instead of creating two contacts?
TIA

> You will see the Previous Recipients list and AB list in Mail will change to First-Last name view.
You are referring here to getting the SORT ORDER to change? I mean, you are indicating that if I change preferences for sort order - well - it did not appear to change anything in an /existing/ linked contact from Mail but you are saying that i need to close and restart AB to get the new sort to take effect before relinking more contacts from Mail...?
Not sort order, view order of First Name before Last. In order for the Previous Recipients list to change in Mail, you need to quit Mail (not AB) and reopen it. It will then change the list view to First-Last name view. Sort order remains sorted by Last name. If you want the sort order by first name, you can do that too.
> In a message window, most email addresses show first name & then last name. If you are viewing last name first, then it gets put backward in AB and won't match an existing contact. I have tried it an got the name added to show the correct order in AB.
OK, but i am doing something wrong here then because all my combinations cause imported Mail contacts to show up as Last Name - First Name when i have sorted by First Name - Last Name and vice versa if I changed settings in AB preferences...
Change the view order to First-Last name in AB (not sort order). If you are importing contacts from a different source, then I guess that would depend on how it's information is saved. If you are importing from mail messages ((note that I'm referring to how incoming messages are recieved), then the view order (First-Last) is what usually gets sent from people when a name is tagged to it. When adding an address from a mail message, Mail recognizes the name in the header field as First-Last and that's how they get saved to AB. If your view in AB is Last-First displayed, then it gets put in backwards.
As I said, set the viewing order in AB to First Name before last name. Quit Mail and reopen Mail. Your previous recipient list in Mail should change to show First-Last name. Sort order will depend on setting in AB.
> Names must be the same for it to recognize as a duplicate.
OK, presumably this also includes capitalizations? Anyway, i am doing something wrong because i don't get the first and last order sorted correctly under anything i am doing.
I'm not sure about capatilization, but "Tom Test" does not equal "Thomas Test", or "Tom Test" does not equal "Test Tom".
> If the name already exists in AB, the drop down list in a messages address window will change to "add to contact" (where it will just add that address to the contact).
OK, so you are referring here to an option to add a contact (i guess we are only adding the email in this case if the contact is already in AB...?) when doing an entry in a Mail Message - which is different from ADDING CONTACT from the Previous Recipients list?
Yes. If the contact exists and let's say you recieve a message from them using a different email address, you will have the option in the dropdown to add the address to the existing contact instead of creating a new one.
The previous recipients list is a database file and I don't believe you can directly import from it. It isn't stored as VCards like the AB data is.
Only thing I can suggest is to play with it and see if you can get it to work for you. Getting it to import the name order to match correctly in AB would be a big step to resolving duplicates. Even if the names don't match exactly and they don't get merged, it would be much easier to spot in a list where the names are close together. If the Last name and First get reversed on the import, then the names will not show close in the list and will be hard to spot.
I think this is a problem trying to get addresses from different sources no matter which application you use.
I wish Mail has a setting to display names differently than AB. I like AB sorted and viewed by Last Name. But I would like my messages displayed in Mail headers as first name when sending or recieving. You don't have any control on addresses that aren't in the AB on how the name tags come in. But as I said, addresses not in AB will generally be displayed First-Last name (providing they have names tagged to it).
I haven't played with this much and things sometimes change with OS upgrades. I usually add a contact manually. If I add from a message, I usually imediately go to AB and fix the names then to make sure it's correct.
Play with it and I just hope it works out for you. Never said it would be easy or flawless.

IPod Touch Address book sync problem

new contacts which has been generated with my iMac address book does't sync with iPod touch. I'm using iTunes 10, iPod OS 4.1, iPod touch 2nd generation, 18 month old iMac (10.6.4).
iCal is synchronizing without problem, I use german operating system.
Is there a solution for this problem?

I just downloaded itunes 10 and threw a bunch of movies onto my ipod. I went to go watch them today at work and it says there is no video and no music on my ipod. but when i look at General>About> there are no songs no videos but there is only 178 mb avail on a 16gb ipod. so the Ipod is full but nothing is showing up. any ideas?

Address Book Database Problem

I have a strange synchronization problem. I am using Missing Sync 6.0.2 and a Tungsten E2 on my Mac. If I modify an entry on my Palm, the entry is changed on my Mac. However, I can no longer search for the entry using the search field in address book. The updated entry is there if I scroll through the entire list of all entries. Spotlight can also find it, as can Launch Bar. I have read on these Apple support pages that there is an issue where the AddressBook-v22.abcddb file in user/Library/Application Supprt/Address Book apparently does not get properly updated with the new entry information. Some have suggested that tossing out this file and allowing Address Book to create a new one fixes this issue. However, it does not. Tossing this file (and getting a new one created) results in the OLD, unmodified entry replacing the recently altered one in address book. How is this possible? How can there be an old unaltered version after it was supposedly overwritten by a new entry in Missing Sync/Sync Services? I can do some Missing Sync tricks (delete the address book entries, reset Sync Services, synchronize) to get my Tungsten to overwrite the Mac and restore order. However, this is a reproducible problem and will recur the next time I modify an entry on my Palm. Any thoughts?

i've seen the same missing search problem with new entries, but i believe those show up after re-starting the address book.
another, similar issue, trying to get my treo 650 to sync with leopard. i've just started using missing sync but i've lost all the contacts on my palm.
the markspace support docs suggest resetting the address sync data by exporting the address book data, then import and replace the address book. here's the odd behavior: when i import the address book file, clicking to replace the current address book, all my addresses appear to be gone. i quit the address book. when i re-open the address book, the original entries are all there.
i'm not sure if this odd-ball behavior has anything to do with me not being able to get the contacts to sync correctly on the treo.
i was able to restore the treo contacts from a backup, but am still unable to get the treo contacts to update to the macbook (10.5.1)
will look forward to progress that anyone achieves.
-db

Address Book Access Problem

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