Address book entries don't sync to iPhone

There appears to be a category of entries in my Address Book that don't sync to my iPhone 4S.  Instead of having the word "Work" or "Home" in front of the email address, it contains "email 1", "email 2", etc.  Editing the item doesn't reveal "Work" or "Home".  Any ideas on how to fix this?

Those contacts probably live in a Microsoft Exchange address book.
Click on the red "book mark" in Address Book to display the lists of contacts in the left-hand page, and see if you have an Exchange server configured (it would show up under an "On My Mac" section, with a name configured in Address Book preferences).
You can either configure your iPhone to communicate with the Exchange server, or drag those contacts into the "All on My Mac" category (or another contact group on your Mac).
Hope this helps!

Similar Messages

  • Address book pictures don't sync with iPhone?

    I have contact photos in my Address book on my laptop that I would like to transfer to my iPhone. I've tried several things like changing the photos and contact details to try and enable my iPhone to see the contact change and transfer the info but to no avail. I've tried to force sync in iTunes. Not sure why the pics don't transfer. Any suggestions?

    Figured it out... You have to double click the image in Address book (on computer) to edit the photo. Then force sync with iPhone. Then they will show on iPhone. And then... if you want the images on the iPhone to show up large when someone calls. You have to go in and edit the image on your iPhone contacts- set the photo. And finally after all that... you get sync pics with Address book.

  • My Address Book contacts don't sync to my iPad.

    I have transfered my vCards from and old computer to my new computer and the data is in my address book but it doesn't sync to my iPad. The iPad shows no contacts. any ideas on how to get this to sync?

    In iTunes do you have the option to "Sync Address Book Contacts" enabled (checked "on") in the "Info" tab?
    -Doug

  • Custom fields from Address Book on desktop don't sync to iPhone

    I recently switched from a Palm Treo to iPhone. The sync wasn't seamless so I am editing contact info one at a time. I noticed that when I add custom fields to a card in Address Book they don't sync to my contacts in iPhone...why?
    For example, I've created fields for the names of children but when I view the contact on my phone I only get the contacts Bday, Anniv and Notes section. Very frustrating since I'm spending time filling all of this info in. Can anyone help? Thanks!!

    I also migrated from a Treo to an iPhone, and was hoping to have custom field information transfer from my desktop to my iPhone. It would be rather handy when I need help remembering the name of someone's spouse, etc. Has someone created an iPhone app for this perhaps?

  • Maverick won't permit syncing Address Book or Calendar by USB to iPhone or iPad and permits only syncing by iCloud, which I don't want to use.  Any ideas on how to sync without using iCloud?

    Maverick won't permit syncing Address Book or Calendar by USB cable from my MacBook Air to my iPhone and iPad and permits  syncing only by iCloud.  Mountain Lion permitted this via the Info tab on iTunes.  I don't want to use iCloud.  Any ideas with Maverick on how to sync Address Book and Calendar from computer to iPhone and iPad without using iCloud?

    ymcneil - thanks for the work around. But isn't it amazing Apple forces us to do this to maintain our privacy.
    I live in Australia where there are good privacy laws protecting  citizens. I do not want to be forced to use iCloud when the data sits in  the USA with weaker privacy laws and also able to be seen by the US  Government under the Patriot Act. Further I suspect Apple will  interrogate my contacts and calendar for commercial purposes and I do  not want that either.
    I  chose to synch my calendar and contacts with my iphone and ipad. I have  relied for years on carrying around my phone with my diary on it. I can  no longer do that.
    Whoever  made this decision at Apple has to be someone who knows little about  the world. I can actually see EU regulators getting very annoyed by  this.
    I too woud like the itunes mac to iphone/ipad local backup given back.
    In the meantime - thanks for the work around

  • Duplicate Contact/Address Book entries on iPhone

    why do I have duplicate contact and address books entries on my iPhone? I never had this problem until I upgraded to iCloud. I have an iPhone 4 and it is upgraded to the current OS.

    If you are using Outlook 2011, make sure you have the latest service pack and update.
    Make sure your Mac Book and all devices have the latest update.
    If the Calendar on the Mac Book is correct go to step 3
    Assuming Mac Book Calendar is correct, remove accounts from iPhone, iPad.
    Reconnect account to iPhone, iPad account.
    All calendars should now be in sync.
    There are times when the Mail, Calendar, Contact application has been corrupted (Outlook 2011, Mac Mail, Entourage, etc).  This will cause all kinda of issues on your devices.  You have to repair the mail client first.  In the case of Outlook you can delete the profile and recreate it.  In Mac Mail you can rebuild (from Tools on the menu bar)

  • ICloud Address Book and Calendar not syncing. Missing and duplicate entries. Help.

    I have duplicate entries in Address Book. I have missing entries on other devices. For calendar it just doesn't sync.
    What I've done to try to fix it:
    1) I signed out of all my devices from iCloud and MobileMe.
    2) I then deleted all the the cache files in Library and any iCloud folders I could
    3) I deleted all the address book and calendar entries on each device.
    4) Went back and deleted anything in Library and caches.
    5) I looked at iClould.com and confirmed they had entries in Address Book and Calendar.
    6) Signed back into iCloud on each device.
    7) All the devices then began to populate.
    Trouble began:
    1) Some Address Book entries are missing on devices.
    2) iClould has multiple entries for the very missing contacts! All cutting off the notes field at different places!
    3) It won't sync the missing contacts present on iCloud but not the device.
    Help.

    Solved it myself. What I did:
    1) I have four Lion OS and two iOS devices.
    2) I kept one computer with the complete address book I wanted to start with but disconnecting it from iCloud's Contact sync via Apple Menu > System Preferences > iCloud uncheck Contact Sync
    3) Logged into iCloud.com and deleted all the contacts and groups manually ( many keyboard shortcuts worked )
    4) On the main computer, using textedit, I replaced semicolons I was using to delimit items in the notes field with backslashes.
    5) Once I confirmed all the other computers and devices had no entries in Address Book, on the main computer I turned back on iCloud Contact syncing. It worked. Correct count of entries and no more breaking notes at the semicolons!
    6) Immediately all the other iCloud computers and devices updated to the correct notes! Finally.

  • Synching iPhone 4 to Mac duplicating address book entries

    I'm running Mac OS X 10.7.2, iTunes 10.5.1, and Outlook for Mac 2011 14.1.3
    For some reason, I have been having issues lately synching my iPhone 4 (running iOS 5.0.1). Sometimes, my address book will be completely blank, other times, it will end up creating duplicates of all entries. Other times, calendar entries may disappear. I'm religious about backing up, so it isn't a crisis, but has gotten a tad annoying. I have tried changing the settings in iTunes>Info on sync preferences, but so far, nothing has made a difference...
    Any ideas on fixing this?

    I do not think the problem was solved - what was completed was a work around. 
    I have the same problem - open itunes, plug in iphone, select info, synch contacts, select merge contacts (iphone contacts will move to address book and visa versa) Mac to Iphone success - Iphone to Mac - no go.
    This is how it should work - and it is not???  Why?  How do you make the itunes synch work?
    Synching with mobile me is a great work around - if you use mobile me.
    Synching with icloud is great to backup but does not get contacts added on your iphone onto your mac.
    How do you get contacts added to your iphone into address book on your map with synch?

  • HT1296 I have the original iPhone and I can't sync the address book from my Mac to the iPhone. What should be the problem and can I sync?

    I have the original iPhone and I can't sync the address book from my Mac to the iPhone. What should be the problem and can I sync?

    Thanks a lot for the answer. I'm so upset, have no even one contact on my phone. I has to do with the moving to iCloud from MobileMe.
    I did exactly what you wrote, and when trying to click the vcf file on the iPhone the screen freezing, and then after few long seconds it goes alon to home.
    So I tried less contacts in a Vcard, and i'm dividing my address book, doing little by little and it work.
    Thank you so much.
    I still dont get why the sync with my computer address book is not working.
    And why when I moved to icloud all the photos I had next to the contacts are disappered.
    I had my iPad, which it still, I did not move from MobileMe to iCloud and all the photos are there!
    Anything I can do to use the iCloud on the iPad as well and update the iCloud with the photos?

  • I upgraded to 10.7.4, to upgrade to iCloud. And ever since the upgrade to iCloud, my iCal, Address book, etc. won't sync to my iPhone.

    I upgraded to 10.7.4, to upgrade to iCloud. And ever since the upgrade to iCloud, my iCal, Address book, etc. won't sync to my iPhone. My iMAC does sync with my MacBook Pro but not to my iPhone. What do I do? And though my iMac sync to my MacBook Pro, there is a little problem. My iCal shows let's say 9 AM in my iMAC, it shows 8 AM in the MacBook Pro. The scheduling in the iCAL is a bet of a mess eer since of the upgrade.
    PLEASE HELP ME SOMEBODY PLEASE!!!

    To sync to your iPhone, you need to check iCloud requirements to be sure your iPhone is compatible with iCloud and your iPhone software is up to date.
    You also need to make sure iCloud is enabled on the iPhone.
    And you need to make sure the iPhone is connected to Wi-Fi in order to sync.
    For the time difference, be sure the time settings on each device is the same with time zone and daylight saving time the same setting on each.

  • Re-sync address book entries

    Hi,
    I get contact information from GroupWise to Sugar and vice versa, but I can't get changes to be synced.
    Means, I create an address book entry in GW, the contact will be transferred to Sugar.
    In Sugar I do some changes, but these changes will never be synced back to GW.
    What must I do to get these running?
    Best regards,
    Dirk

    Here is the XML for the GroupWise connector:
    <connector>
    <settings>
    <common>
    <caching>disabled</caching>
    <type>groupwise</type>
    <startup>auto</startup>
    <log>
    <failures>off</failures>
    <verbose>off</verbose>
    <file>default.pipeline1.groupwise.log</file>
    <level>info</level>
    </log>
    <folderSupport>1</folderSupport>
    </common>
    <custom>
    <attachmentMaxSize>500</attachmentMaxSize>
    <soapServer>http://xxx.xxx.xxx.xxx:7191/soap</soapServer>
    <Group>0</Group>
    <sweepCycleLength>3600</sweepCycleLength>
    <DocumentRef>0</DocumentRef>
    <Note>1</Note>
    <Mail>1</Mail>
    <Folder>1</Folder>
    <port>4500</port>
    <configureUsersOn>tableAdd</configureUsersOn>
    <Appointment>1</Appointment>
    <trustedAppKey>XXXXXXXXXXXXXXXX</trustedAppKey>
    <version>GW8SP2</version>
    <ignoreEventsAfter>30</ignoreEventsAfter>
    <modifyEvents>
    <AddressBookItemModify>1</AddressBookItemModify>
    <ItemUnarchive>1</ItemUnarchive>
    <FolderAccept>0</FolderAccept>
    <FolderModify>1</FolderModify>
    <ItemAccept>1</ItemAccept>
    <ItemMarkUnread>1</ItemMarkUnread>
    <ItemDecline>1</ItemDecline>
    <ItemModify>1</ItemModify>
    <AddressBookModify>1</AddressBookModify>
    <ItemMarkUnprivate>1</ItemMarkUnprivate>
    <ItemUncomplete>1</ItemUncomplete>
    <ItemUnaccept>1</ItemUnaccept>
    <ItemComplete>1</ItemComplete>
    <ProxyAccessModify>0</ProxyAccessModify>
    <ItemMarkRead>1</ItemMarkRead>
    <ItemMarkPrivate>1</ItemMarkPrivate>
    <ItemArchive>1</ItemArchive>
    </modifyEvents>
    <debugSuds>0</debugSuds>
    <CalendarItem>0</CalendarItem>
    <Task>1</Task>
    <Resource>0</Resource>
    <PhoneMessage>0</PhoneMessage>
    <addEvents>
    <PersonalGroupItemAdd>0</PersonalGroupItemAdd>
    <AddressBookAdd>1</AddressBookAdd>
    <AddressBookItemAdd>1</AddressBookItemAdd>
    <FolderItemAdd>1</FolderItemAdd>
    <FolderAdd>1</FolderAdd>
    <ProxyAccessAdd>0</ProxyAccessAdd>
    </addEvents>
    <moveEvents>
    <FolderItemMove>1</FolderItemMove>
    </moveEvents>
    <Contact>1</Contact>
    <deleteEvents>
    <ItemUndelete>1</ItemUndelete>
    <FolderDelete>1</FolderDelete>
    <ItemDelete>1</ItemDelete>
    <PersonalGroupItemDelete>0</PersonalGroupItemDelete>
    <AddressBookItemDelete>1</AddressBookItemDelete>
    <ItemPurge>1</ItemPurge>
    <FolderItemDelete>1</FolderItemDelete>
    <ProxyAccessDelete>0</ProxyAccessDelete>
    <AddressBookDelete>1</AddressBookDelete>
    </deleteEvents>
    <debugSudsLogfileLocation/>
    <Organization>0</Organization>
    <trustedAppName>XXXXXXXXXXX</trustedAppName>
    <clearEventCache>0</clearEventCache>
    <numWorkers>4</numWorkers>
    <listeningLocation>10.168.67.120</listeningLocation>
    <blockHiddenAttachments>1</blockHiddenAttachments>
    </custom>
    </settings>
    </connector>
    The GroupWise Connector for the User is configured to sync the correct addressbook and all settings are enabled.
    The Sugar-CRM Connector for the User has all settings enabled.
    >>> jfosterqa<[email protected]> schrieb am Donnerstag, 4. November 2010 um 18:36 in Nachricht <[email protected]>:
    I would check the address books you have selected for the user. If theaddress book isn't selected on the groupwise connector it probably won'tget the changes. If the correct one is selected we might have to dosome closer inspection-- jfosterqa------------------------------------------------------------------------jfosterqa's Profile: http://forums.novell.com/member.php?userid=67313View this thread: http://forums.novell.com/showthread.php?t=425120

  • ALL ICLOUD ADDRESS BOOK EDITS DON'T SAVE

    Any and all changes I make to Address Book Entries are rejected, both on my MacBook desktop and on iCloud.com.
    In the Address Book OSX Lion desktop app, any Edits I make disappear a few seconds after clicking "Done".
    On iCloud.com, any Edits I make give me the error "your changes to this contact couldn't be saved because of a server error".
    Edits made on iPhone/iPad work, but don't seem to sync to iCloud.com or desktop Address Book.
    All other iCloud sync items (iCal, Bookmarks, Mail, Photo Stream, etc.) seem to work just fine.
    I have signed out of iCloud on my MacBook entirely, thus deleting all iCloud data from my computer, and let it repopulate from the iCloud servers; the same problems persist.

    I AM FACING THE SAME PROBLEM BRO , NOT GETTING A SOLUTION

  • My original computer hard drive crashed. I have a new laptop, but I lost all my address book entries. Is there a way I can transfer my contacts on my ipad to my non-apple laptop? Tom B

    My original computer hard drive crashed. I have a new laptop, but I lost all my address book entries. Is there a way I can transfer my contacts on my ipad to my non-apple laptop? Tom B

    If you have a Mac, it's pretty easy. But you don't (should I make a pitch for you to get a MacBook Pro in the future)?
    This should help you out to sync it back to several non-Apple software:
    http://support.apple.com/kb/HT1296

  • Multiple Address Book Entries

    Hi
    When I add a new contact into my address book on my MacBook Pro iCloud adds 20 - 30 copies of it onto the Contacts app on my iPhone!
    Can anyone help me diagnose the problem please?
    Thanks
    David

    Marc Charbonneau wrote:
    > Our CIO wants a few address book entries that if chosen, will all
    > send to the same account.
    >
    > Seems easy enough but I haven't found a way, without creating a new
    > account that has some Forward or Delegate rule.
    >
    > Is there a nicer way to do it without having another real GW account
    > created and using Rules?
    >
    > I was kind of hoping to just create an External User that simply
    > points to the one account but it complains that that e-mail address
    > already exists.
    Why not using nick names ? The only downside is gw7 and earlier
    nicknames don't show up in the address book. GW8 does show the
    nicknames in the address book.
    Cheers,
    Edward

  • Address Book entries unusable in Outlook

    Hello all,
    I have updated iTunes, iPhone and Outlook to the most current software versions.
    Here is my problem. Whenever I add or update an existing contact on my iPhone and then sync it to Outlook on my PC the address book entry (email) for that contact becomes unusable. If you try to edit or delete the address book entry you get the message "an invalid ENTRYID was passed in". If you try to use the address book entry to send an email it fails because it can't resolve the address book entry to an email address. This only happens with contacts sync'ed from the iPhone to Outlook. Even if I create the entry in Outlook, but edit it on the iPhone, like adding a picture to the contact, the next time it syncs to Outlook the address book entry for that contact then becomes unusable. I can repeat this problem over and over on my PC with my iPhone and on my wifes PC with her iPhone. I opened a ticket with Apple, but that went where I expected it to go which was nowhere. Googling shows that many others are having the same or a similiar problem. Any ideas on a permanent fix ? Is this a known bug ?
    Thanks,
    Duke

    While Apple has never said anything official, my observations point to a problem in 1.1.3 where an entry created on the phone that did not have a first and last name did not create a proper index entry in the Outlook contact database. The problem (for me) was fixed in 1.1.4, but entries made in 1.1.3 were still corrupt. You can fix the broken records in the contact database by exporting the PST file, then importing it (in Outlook).

Maybe you are looking for