Address Book entries unusable in Outlook

Hello all,
I have updated iTunes, iPhone and Outlook to the most current software versions.
Here is my problem. Whenever I add or update an existing contact on my iPhone and then sync it to Outlook on my PC the address book entry (email) for that contact becomes unusable. If you try to edit or delete the address book entry you get the message "an invalid ENTRYID was passed in". If you try to use the address book entry to send an email it fails because it can't resolve the address book entry to an email address. This only happens with contacts sync'ed from the iPhone to Outlook. Even if I create the entry in Outlook, but edit it on the iPhone, like adding a picture to the contact, the next time it syncs to Outlook the address book entry for that contact then becomes unusable. I can repeat this problem over and over on my PC with my iPhone and on my wifes PC with her iPhone. I opened a ticket with Apple, but that went where I expected it to go which was nowhere. Googling shows that many others are having the same or a similiar problem. Any ideas on a permanent fix ? Is this a known bug ?
Thanks,
Duke

While Apple has never said anything official, my observations point to a problem in 1.1.3 where an entry created on the phone that did not have a first and last name did not create a proper index entry in the Outlook contact database. The problem (for me) was fixed in 1.1.4, but entries made in 1.1.3 were still corrupt. You can fix the broken records in the contact database by exporting the PST file, then importing it (in Outlook).

Similar Messages

How can I delete ALL of my Address Book entries and start fresh?

Yes. I know that sounds extreme, but……
I use Outlook on a PC at my office, and I have an sbcglobal/Yahoo mail account. I look upon my office Outlook as my ultimate contacts list (over 1,100 entries) and my calendar.
I use the sbc supplied free Intellisync software to sync all of my calendar and contacts from my office PC into sbc/Yahoo. That way I actually get e-mail reminders of appointments, etc. in addition to my Outlook notifications. It is actually pretty nifty.
I have also successfully signed-on to my Yahoo account at home on my MAC and exported all of my contacts from Yahoo (which had been populated by the PC Outlook listings via Intellisync) onto my desktop and then imported them into Address Book. But I did that some time ago and now my Outlook listings have been updated rather substantially. I would like to able to do a complete re-install of the new and improved contacts from the Yahoo repository.
Again - I certainly do not want to delete the Address Book app itself – I just want to start with a clean slate so there are no conflicts or duplicate entries (which in fact is seemingly a bug in the Yahoo/Intellisync. Is there a way to completely wipe clean all of my Address Book entries?
Thanks
Theo
G4 (FW800) Mirrored doors Mac OS X (10.4.8) Dual 1.42GHz; 1.5GB DDR SDRAM; 20" HD Cinema Display; iSight;

Hello Allan -
Your help on a previous post was great re: my wanting to know how to delete the Address Book contents so I can re-import an updated list form my office Outlook, via my yahho/sbcglobal import.
Well - here is an interesting quandary:
I have successfully exported my yahoo address book/contacts as a .vcf file Yet - once I have expunged the prior Address Book data and want to now import the NEW Yahoo data to rebuild the database it only takes (enters) the phone numbers and does NOT import ANY of the address information. I am positive I did this once since our original exchange and everything transferred just fine, but now….?!
What I cannot determine is where the fault may be: does the export NOT include the addresses (in which case I am doing something fundamentally stupid wit the export) or the vcf cards are complete, but Address Book is not “seeing” anything other than the phone #s and e-mail addresses.
Any thoughts?
Dazed and confused
Theo

Duplicate Contact/Address Book entries on iPhone

why do I have duplicate contact and address books entries on my iPhone? I never had this problem until I upgraded to iCloud. I have an iPhone 4 and it is upgraded to the current OS.

If you are using Outlook 2011, make sure you have the latest service pack and update.
Make sure your Mac Book and all devices have the latest update.
If the Calendar on the Mac Book is correct go to step 3
Assuming Mac Book Calendar is correct, remove accounts from iPhone, iPad.
Reconnect account to iPhone, iPad account.
All calendars should now be in sync.
There are times when the Mail, Calendar, Contact application has been corrupted (Outlook 2011, Mac Mail, Entourage, etc). This will cause all kinda of issues on your devices. You have to repair the mail client first. In the case of Outlook you can delete the profile and recreate it. In Mac Mail you can rebuild (from Tools on the menu bar)

How do i remove my photo from my Address Book entry?

two questions: first, how do i remove my photo from my entry in Address Book? i should be able to click "Edit", select my photo and hit the Delete key and be done, but no - hitting the Delete key does nothing except make the photo blink.
second, i just posted a comment on a web page that i've never been to before, on a site that i've never been to before, and my photo appeared on the web page next to my comment. very creepy. anybody know why this is and how i make it stop? does it have something to do with my Address Book entry?
update: i've consulted Address Book's help and it tells me to select the card then go Card -> Clear custom image, but when i do, that menu item is grayed out.
further update: i've worked around the problem by taking a screen shot of a blank white area of a webpage and making that my photo...but i shouldn't have to do that and would still like to know how one actually deletes one's photo from Address Book. Address Book's help indicates that i'll find such photos in Library/Images/People, but there's no such directory in any of my Library folders. Address Book's help is not being very helpful today.
tia...

there is actually no way to completely delete an image for you address book entry. you can only change it to something else as you did.
as for the image on that website, most likely it pulled your photo from your webpage on some site like My Space, Facebook etc. do you have a page like that? some sites will tap directly into your webpage and pull your pic from it.

My original computer hard drive crashed. I have a new laptop, but I lost all my address book entries. Is there a way I can transfer my contacts on my ipad to my non-apple laptop? Tom B

My original computer hard drive crashed. I have a new laptop, but I lost all my address book entries. Is there a way I can transfer my contacts on my ipad to my non-apple laptop? Tom B

If you have a Mac, it's pretty easy. But you don't (should I make a pitch for you to get a MacBook Pro in the future)?
This should help you out to sync it back to several non-Apple software:
http://support.apple.com/kb/HT1296

Reply works, but address book entry doesn't

I have an odd problem that's making me a litttle batty. I have an friend I e-mail regularly and--since recently switching to Mail from Eudora--I've been finding that some of my messages are not getting through.
I'm not 100% certain, but it seems that when I send a new message that's addressed from the Address Book entry, the message is never received. But when I REPLY to a message from this same recipient--same address--the message goes through just fine.
I've reviewed the address again and again and it's entered correctly.
When I look at the Long Header, one difference I note between the received and no-received maessages is under Content-Type.
A successful message has:
Content-Type: multipart/alternative; boundary=Apple-Mail-8-603300258
And a failed message:
Content-Type: text/plain; charset=US-ASCII; format=flowed
Another difference is that the failed messages--the ones that originated with me have something called:
Content-Transfer-Encoding: 7bit
While the messages I reply to don't have that line at all.
The recipient--by the way--is at work at a large organization. So I wonder if their mail servers are blocking messages with certain kinds of encoding?
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
OK, OK...this just in. While I was composing this message, I was also franticly corresponding with the adressee in question, trying to troubleshoot this. I may have solved my own problem, but I'm going to post this anyway... In hopes of solving someone else's problem, and possibly getting some responses that will enlighten me further (cuz I just don't get this).
On a wild guess/hunch, I went into PREFERENCES/COMPOSING and changed the Message Format: from Rich Text to Plain Text. The next test message got through! One difference (if it matters??) I found in the Long Header was the
Content-Type changed from:
text/plain; charset=US-ASCII; format=flowed
to
text/plain; charset=US-ASCII; delsp=yes; format=flowed
So anyway...I'm completely flummoxed. Any ideas, clues, answers out there? I'm not going to trust yet that this problem is completely solved. So I'll leave this as an open question for now.
verbosely yours,
Roger
Mac G5 Mac OS X (10.4.5)

Hmmm... there's nothing fancy about the signature (no bolds, itals or other styles or colors). But does that mean that it IS plain text? My setting when I made the signature(s) was Rich Text, I'm sure. So would that apply, even though it's plain for all intents and purposes? And if it's not. How is it changed to Plain Text?
As far as the SMTP settings. I tried one change last night. I changed the Server settings from "smtp.ispname.net:username" to "smtp.ispname.net:[email protected]". When I tested a message to the address/server I've had the most problems with, the message arrived successfully. But I don't think that proves anything as yet. The nature of the problem has been mysteriously intermitent anyway. (that message had my regular signature as well).
AS I'd mentioned, I've been moving stuff out of my Sent Mail folders to keep things organized and for reference (Is doing that OK? is Sent Mail suppposed to be left wher it is for some reason?). But on informal investigation, I would say that all of the messages I've sent--original or reply--HAVE shown up in the Sent Mail folder.
The discussion thread I'd been involved in with you before is:
http://discussions.apple.com/thread.jspa?threadID=347863
However, I haven't added any posts since way back then.
Thanks you for any insights you can give me with this. If you're not on Apple's payroll, you should be.
Roger

Multiple Address Book Entries

Hi
When I add a new contact into my address book on my MacBook Pro iCloud adds 20 - 30 copies of it onto the Contacts app on my iPhone!
Can anyone help me diagnose the problem please?
Thanks
David

Marc Charbonneau wrote:
> Our CIO wants a few address book entries that if chosen, will all
> send to the same account.
>
> Seems easy enough but I haven't found a way, without creating a new
> account that has some Forward or Delegate rule.
>
> Is there a nicer way to do it without having another real GW account
> created and using Rules?
>
> I was kind of hoping to just create an External User that simply
> points to the one account but it complains that that e-mail address
> already exists.
Why not using nick names ? The only downside is gw7 and earlier
nicknames don't show up in the address book. GW8 does show the
nicknames in the address book.
Cheers,
Edward

Multiple Address Book Entries that all send to the same GW account ?

Our CIO wants a few address book entries that if chosen, will all send to
the same account.
Seems easy enough but I haven't found a way, without creating a new account
that has some Forward or Delegate rule.
Is there a nicer way to do it without having another real GW account created
and using Rules?
I was kind of hoping to just create an External User that simply points to
the one account but it complains that that e-mail address already exists.
Thanks
Marc

Marc Charbonneau wrote:
> Our CIO wants a few address book entries that if chosen, will all
> send to the same account.
>
> Seems easy enough but I haven't found a way, without creating a new
> account that has some Forward or Delegate rule.
>
> Is there a nicer way to do it without having another real GW account
> created and using Rules?
>
> I was kind of hoping to just create an External User that simply
> points to the one account but it complains that that e-mail address
> already exists.
Why not using nick names ? The only downside is gw7 and earlier
nicknames don't show up in the address book. GW8 does show the
nicknames in the address book.
Cheers,
Edward

CUCM 8.6 Personal Address Book entry limitation?

Hi Experts,
Can one of you tell me what is the limitation of Personal Address Book entries?
Done a quick search
https://supportforums.cisco.com/thread/2153123
according to this on 8.5 is 1000.
- Is this still the case on 8.6,
- is it per phone or this is the system limitation (per ?server?) ? if having two CUCMs, will this be 2x 1000 (if 1000 is still the case for 8.6)?
Thanks in advance!
Kind regards,
Tibor

Nelson:
The URL that is working for us is:
http://10.2.5.234:8080/ccmpd/pdCheckLogin.do?name=#DEVICENAME#&service=pab
then use your own IP address for the Call Manager node.
Our Call Manager configuration is shown below.
To access the feature, we hit the Services Button, are prompted with a Personal Address Book option, select it, then are promoted for a UserID/PIN (shown further below), at which point I enter my LDAP ID and a PIN. The PIN is created in Call Manager under User Management ==> End User ==> PIN.
Good luck with your process.
Dan

PLEASE HELP!!!! My Address Book Entries Keep Disappearing

I work on contract for multiple companies and have 6 different email accounts. Until today, I only had 1 profile in my address book that was marked with my main email address. Today I went to add my name and the corresponding email into Address book, and then my email and ical froze and I had to Force Quit. All Address book entries were gone. I reloaded my address book, went back to ical to view the invitation and AGAIN!!! all address book entries were gone. It appears that I can't set up "my info" with different email addresses. I would be ever so grateful if someone might have a solution.
Many Thanks for any ideas....
ibook G4 Mac OS X (10.4.8)

I recommend that you book a Genius session at an Apple Store. It sounds like your iMac or iPhone has a corrupted Contacts function and it will keep generating blank contacts.
If you can open Contacts on the iMac then create a new group (file menu), drag your genuine contacts to that group then File/Export the group with Export vCard. You can use this to recover the contacts later.
BTW - best not to post your iMac serial number and UUID online.

SL45 - read address book entries

Hi,
perhaps someone can show an example for beginners using siemens oem extensions with the siemens sl 45.
more precisely i would like to read out address book entries...
thanks

As far as I know the current SL45i-version doesn't offer this functionality (only access to missed calles).
In future upgrades it should be possible, but of course no examples are available at this moment.

Relationships in Address Book entries

Are there any applications which make use of the relationships within the OS X address book entries? I'm talking about the ability to specify one's brother, spouse, parents etc...
Does this field actually serve a practical purpose for anything?
I'm just curious
Terence

Address Book imports & exports data in "vCard" format, a standard that is widely used & understood by many applications. This more or less defines how the data fields are structured & provides for such things as an open ended method for defining fields beyond the obvious ones like name, address, phone number, etc.
In Address Book, if you click & hold on a field like spouse, you get a popup menu with a few options, like going to that person's card or doing a spotlight search on their name. Since this is open ended, you can create any 'relationship' field you want & use it with these popup options. What's more, Apple provides the ability to define new options for the menu & a way to pass field data to them, which allows developers (including everyday users with some knowledge of AppleScript) to add plugins to increase the functionality of the application.
I'm not aware of any plugin that extends the functionality of relationship fields ("related names" in AppleScript terminology), but it should be possible to create them in much the same way other plugins are created. If you are interested, you might want to check out the structure of the script plugins Apple offers (see Apple - Software - AppleScript - iCal) or of third party ones (see burger locator for a silly but educational example).

Batch edit Address Book entries

Does anyone know of a way to change a number of address book entries at the same time?
Say, for example, You move offices. Now you need to change the work address for 150 people... how would you go about doing that?

Applescript.
Here for example is one that changes a load of email addresses. You would use something similar for changing postal addresses.
AK
click here to open this script in your editor<pre style="font-family: 'Monaco', 'Courier New', Courier, monospace; overflow:auto; color: #222; background: #DDD; padding: 0.2em; font-size: 10px; width:400px">tell application "Address Book"
(* Change Domain Name of emails in Address Book *)
(* AK Aug 2005 *)
set OldPart to "xyz" --<<<<< change here
set NewPart to "tuv" --<<<<< change here
set {OldDelim, text item delimiters} to {text item delimiters, "@" & OldPart & "."}
set TheList to every person
repeat with One in TheList
set MailList to every email of One
repeat with OneMail in MailList
set Bits to text items of ((value of OneMail) as text)
if (count of Bits) > 1 then
set NewValue to item 1 of Bits & "@" & NewPart & "." & item 2 of Bits
display dialog ((value of OneMail) as text) & return & NewValue
-- set value of OneMail to NewValue
end if
end repeat
end repeat
set text item delimiters to OldDelim
end tell</pre>

Lost all Address Book entries

All of a sudden I've lost all my Address Book entries. There's nothing there. I use iBackup onto .Mac, but for some reason I can't get it to restore. It keeps saying that backup fails.
Please help. Big problem.

You had no backup before upgrading to Snow Leopard, and you didn't make a backup of your Address Book?
Upgrading OS X is not something that would cause that data to disappear, so that would seem to suggest that something else is at work, such as human error. Regardless, if you're running 10.6.3 as your profile states, you should run Software Update and get 10.6.8, as it fixes a number of issues.
You can try to recover your Address Book contacts like this:
1. Quit Address Book if it's running.
2. Go to Home/Library/Application Support/AddressBook
3. Move the AddressBook.data file to your Desktop or to the Trash. Then, in that same folder, make a duplicate of the AddressBook.data.previous file and rename one copy simply to AddressBook.data and launch the Address Book application. If you're lucky, your data is there. If not, well that highlights the reason for making backups.

HT2500 delete address book entries

How do you delete address book entries?

Welcome to Apple Support Communities.
With Address Book open, select the entry to be deleted in the Name (middle) column by clicking on it.
Now select Edit, Delete Card from the top menubar.
The option to delete a card does not appear unless a card is selected first.

Address Book entries unusable in Outlook

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