Adobe Acrobat 11. OS X. User wants to password a PDF,  but option is grayed out. Thanks.

Afternoon
User opens a PDF, goes to Properties --> Security tab to set a password on the PDF. That option is grayed out. Can't set a password. Same path on a Windows device works as it should and password can be set. Thank you!

A common cause of this is that the user is running the free Adobe Reader instead of Acrobat. Often the user has both and inadvertently runs the wrong one.

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