Adobe Acrobat (latest version) and installed on my mac. It worked momentarily and then disappeared from my machine. Any help please?
I purchased Adobe Acrobat (latest version) and installed on my mac.
It worked momentarily and then disappeared from my machine. The mac software is OS X 10.8.2
I have tried to redownload but the Adobe site says the program is installed.
Any help please?
Geoff
Hi everyone,
I deleted Adobe Reader and cleared the Internet dat files and reinstalled Acrobat and it worked.
Geoff
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Problem description:
Firewire does not function after uninstalling macfuse and an out of date version of NTFS32 and then installed Tuxera NTFS for Mac.
EtreCheck version: 2.0.8 (95)
Report generated October 30, 2014 7:11:17 PM EDT
Hardware Information: ℹ️
iMac (24-inch Mid 2007) (Verified)
iMac - model: iMac7,1
1 2.8 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR2 SDRAM 667 MHz ok
BANK 1/DIMM1
2 GB DDR2 SDRAM 667 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI,RadeonHD2600 - VRAM: 256 MB
iMac 1920 x 1200
System Software: ℹ️
OS X 10.8.5 (12F45) - Uptime: 0:17:34
Disk Information: ℹ️
WDC WD5000AAKS-40TMA0 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
disk0s1 (disk0s1) <not mounted> : 210 MB
ML 10.8 (disk0s2) / [Startup]: 499.25 GB (20.92 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Logitech USB Receiver
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Hardware Monitor ƒ/HardwareMonitor.app
[loaded] com.bresink.driver.BRESINKx86Monitoring (7.0) Support
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (8.0 18615.948847) Support
[not loaded] com.parallels.kext.hypervisor (8.0 18615.948847) Support
[not loaded] com.parallels.kext.netbridge (8.0 18615.948847) Support
[not loaded] com.parallels.kext.usbconnect (8.0 18615.948847) Support
[not loaded] com.parallels.kext.vnic (8.0 18615.948847) Support
/Applications/Toast Titanium v11.1/Spin Doctor.app
[not loaded] com.hzsystems.terminus.driver (4) Support
/Applications/Toast Titanium/Toast Titanium v11.1 (1072).app
[not loaded] com.roxio.TDIXController (2.0) Support
/Library/Application Support/Symantec/AntiVirus
[loaded] com.symantec.kext.SymAPComm (12.2f1 - SDK 10.6) Support
/System/Library/Extensions
[loaded] com.Logitech.Control Center.HID Driver (3.9.0 - SDK 10.6) Support
[loaded] com.eltima.ElmediaPlayer.kext (1.58 - SDK 10.4) Support
[not loaded] com.hzsystems.driver.CDSDAudioCaptureSupport (1.5) Support
[not loaded] com.increw.kext.speedit (0.32) Support
[loaded] com.logitech.manager.kernel.driver (4.10.0 - SDK 10.8) Support
[not loaded] com.olympus.CamBlockCommandsDevice (2.0.0) Support
[not loaded] com.olympus.CamBlockCommandsDeviceUP (2.0.0) Support
[not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) Support
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[not loaded] com.seagate.driver.PowSecDriverCore (5.1.1) Support
[loaded] com.symantec.kext.internetSecurity (5.2f1 - SDK 10.6) Support
[loaded] com.symantec.kext.ips (3.5f1 - SDK 10.6) Support
[loaded] com.symantec.kext.ndcengine (1.0f1 - SDK 10.6) Support
[loaded] com.taoeffect.ispy.kext (2.0.2 - SDK 10.2) Support
/System/Library/Extensions/OlympusDSCDriver.kext/Contents/PlugIns
[not loaded] com.olympus.CamFWSerialBusProtocolTransport (2.0.0) Support
[not loaded] com.olympus.CamUSBMassStorageClass (2.0.0) Support
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.1.1) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.1.1) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.1.1) Support
/Users/[redacted]/Downloads/LCC Installer.app
[not loaded] com.Logitech.Unifying.HID Driver (1.3.1 - SDK 10.8) Support
Startup Items: ℹ️
TuxeraNTFSUnmountHelper: Path: /Library/StartupItems/TuxeraNTFSUnmountHelper
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[running] com.canon.MFManager.plist Support
[not loaded] com.cooliris.SetLaunchArch.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.Logitech.Control Center.Daemon.plist Support
[running] com.logitech.manager.daemon.plist Support
[running] com.micromat.TechToolProAgent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.seagate.SeagateStorageGauge.plist Support
[running] com.symantec.uiagent.application.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.cleverfiles.cfbackd.plist Support
[running] com.eltima.ElmediaPlayer.daemon.plist Support
[loaded] com.embraceware.awaken.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[running] com.micromat.TechToolProDaemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[loaded] com.prosofteng.DriveGenius.locum.plist Support
[running] com.smithmicro.schedulerdaemon.plist Support
[loaded] com.symantec.liveupdate.daemon.ondemand.plist Support
[failed] com.symantec.liveupdate.daemon.plist Support
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[running] com.symantec.sharedsettings.plist Support
[running] com.symantec.symdaemon.plist Support
[running] com.taoeffect.ispyd.plist Support
[running] com.wdc.drivemanagerservice.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[running] com.prosofteng.DGMonitor.plist Support
[running] com.smithmicro.cleaning.schedulermailer.plist Support
[running] com.taoeffect.EspionageHelper.plist Support
User Login Items: ℹ️
Speedy Mac Application (/Applications/Speedy Mac/Speedy Mac.app)
AwakenHelper Application (/Users/[redacted]/Library/Application Support/Awaken/AwakenHelper.app)
GetBackupAgent Application (/Users/[redacted]/Library/Application Support/BeLight Software/Get Backup 2/GetBackupAgent.app)
WDDriveUtilityHelper Application (/Users/[redacted]/Downloads/WD/WD Drive Utilities.app/Contents/Resources/WDDriveUtilityHelper.app)
ClustersHelper Application (/Library/PreferencePanes/Clusters.prefPane/Contents/Resources/ClustersHelper.a pp)
RealPlayer Downloader Agent Application (/Users/[redacted]/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)
SAVDiskMountNotify UNKNOWN (missing value)
ScanNotification UNKNOWN (missing value)
Launch Nikon Message Center 2 Application (/Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app)
Internet Plug-ins: ℹ️
EPPEX Plugin: Version: 10.0 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
AdobePDFViewer: Version: 9.4.6 Support
Unity Web Player: Version: UnityPlayer version 3.5.3f3 - SDK 10.6 Support
NPVirtools: Version: 4.0 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
RealPlayer Plugin: Version: (null) Support
DirectorShockwave: Version: 11.6.8r638 Support
QuickTime Plugin: Version: 7.7.1
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
GarminGpsControl: Version: 2.9.3.0 Release Support
ToontownBundleManager: Version: (null) Support
CANONiMAGEGATEWAYDL: Version: 3.1.0.2 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
OVSHelper: Version: 1.0 Support
CoolirisWebKitPlugin: Version: (null) Support
Google Earth Web Plug-in: Version: 6.1 Support
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 67 Check version
OfficeLiveBrowserPlugin: Version: 12.3.6 Support
User Internet Plug-ins: ℹ️
BrowserPlus_2.9.2: Version: 2.9.2 Support
Picasa: Version: 1.0 Support
Safari Extensions: ℹ️
DivX Plus Web Player HTML5 <video>
Open in Internet Explorer
DivX HiQ
Aimersoft Video Converter
3rd Party Preference Panes: ℹ️
BrowserPlus Support
Clusters Support
Déjà Vu Support
Flash Player Support
Flip4Mac WMV Support
Java Support
Logitech Control Center Support
Logi Preference Manager Support
MenuMeters Support
Perian Support
Symantec QuickMenu Support
TechTool Protection Support
Tuxera NTFS Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Destinations:
iMac TimeMachine [Local]
Total size: 2 TB
Total number of backups: 80
Oldest backup: 2011-09-18 05:21:33 +0000
Last backup: 2014-10-05 20:18:55 +0000
Size of backup disk: Excellent
Backup size 2 TB > (Disk size 0 B X 3)
/sbin excluded from backup!
/usr excluded from backup!
/System excluded from backup!
/bin excluded from backup!
/private excluded from backup!
/Library excluded from backup!
/Applications excluded from backup!
Top Processes by CPU: ℹ️
2% WindowServer
0% Speedy
0% SystemUIServer
0% RealPlayer Downloader Agent
0% ps
Top Processes by Memory: ℹ️
288 MB SymDaemon
150 MB Speedy
137 MB Safari
82 MB WebProcess
82 MB coreservicesd
Virtual Memory Information: ℹ️
2.17 GB Free RAM
1.46 GB Active RAM
148 MB Inactive RAM
518 MB Wired RAM
388 MB Page-ins
0 B Page-outs
I hope someone has some ideas! TIA.Do you have another cable you can test with? Do you have access to another computer with Firewire you can test with?
FireWire Device not Working
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I have two iMacs in different rooms and Safari started crashing immediately after opening on both machines. latest version is installed.Any ideas?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
Major Problem Downloading Adobe Acrobat Latest Update
I am unable to download the recent version of Adobe Acrobat. It looks like it is downloading until the end and then it says there is an error and the update was unsuccessful. The notice that a new addition of Adobe Update keeps appearing on m,y screen when I turn it on, but every time I try to download it, the download fails. I've never had a problem with an Adobe download before, so I don't know what is wrong.
When I click for "details" about the update I get something that looks like this:
Feb 8 2011
10.0.1
Q
Latest release
Numerous security fixes as well as improvements to Protected Mode, QTP support, Flash, and support for SCCM via newly released SCUP catalogs.
I think it says error has something to do with this file:
\file:///C:/Windows/System32/Macromed/Flash/NPSWF32.dll
I've read about similar problems, about I.E. 68 bit and changing that and I have no idea what that is or how to do it. Usually I use Firefox (and it crashes frequently). I have no idea how to fix this problem. This is the only time I have ever had difficulty installing from Adobe.
The error is I do not have permisssion to the file. I've checked my permissions and I have signed in as an administrater to no avail. I should have permission to the files. The advice I received was to do this:
C:\Windows\system32\Macromed\Flash\FlashPlayerTrust\AcrobatConnect.cfg
and check my permission there. Problem is, I do not see "Flash Player Trust." It appears nowhere in the folder or elsewhere. So this may be part or all of the problem. Here is what my Folder looks like:
file:///C:/Windows/System32/Macromed/Flash/NPSWF32.dll
file:///C:/Windows/System32/Macromed/Flash/FlashUtil10n_Plugin.exe
file:///C:/Windows/System32/Macromed/Flash/FlashUtil10l_ActiveX.exe
file:///C:/Windows/System32/Macromed/Flash/FlashUtil10l_ActiveX.dll
file:///C:/Windows/System32/Macromed/Flash/flashplayer.xpt
file:///C:/Windows/System32/Macromed/Flash/FlashInstall.log
file:///C:/Windows/System32/Macromed/Flash/Flash10l.ocx
I have looked for a download for the Flash Player trust, but I cannot find one.
Any advice? Please write advice in layman's or laywoman's terms, as otherwise I will not understand it. I am not a computer wiz -- I just tend to do what the computer tells me to. I have tried System Restore to no avail.
I have System 7, professional. I use Firefox, but I do also have I.E. (not 68 or 64-bit or whatever) installed. I don't use them both at once. I mostly use only Firefox (but it has been crashing all the time recently).
I posted this issue on the Adobe discussion board, but was told I might find the answer here. Can anyone help me? I am lost trying to figure this out -- the apparently missing file, the download error that I don't have permission to open the file...
I don't know about the AVG virus or the download hoax -- I've checked for viruses -- I have AVG, Windows Defender, and Anti-Spyware (with virus protection).
Please write advice in layman's terms, as otherwise I will not understand it. I have System 7, professional. I use Firefox, but also have I.E. (not 68 or 64-bit or whetever) installed. I don't use them both at once.
Any help will be greatly appreciated! Thank you!Which error message are you receiving? Also what operating system are you using?
-
i purchased adobe acrobat 8 standard in 2006. i now have a new computer and want to download it onto my new pc. I have tried downloading from my account but no luck. what do i need to do?
Hi marisaz96078795,
Yes, You would have to purchase the latest version of Acrobat. Acrobat has evolved over the time, and i am sure you will love using our Latest version.
You can view the feature list page of Acrobat XI Pro and buy it from this Link : Features, PDF documents | Acrobat XI Pro
Regards,
Rahul -
Error: Adobe Acrobat Reader version 8 or 9 is required.
I have windows XP and I recently installed a 9 version of Adobe Acrobat Reader. Since then a receive the following error message: "The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser. Adobe Acrobat/Reader version 8 or 9 is required." I had installed the 9 version. Any idea why this is happening or more importantly, what should I do to fix it?
Lulu,
You should ask the question in the relevant Acrobat or Reader forum:
http://forums.adobe.com/community/acrobat
http://forums.adobe.com/community/adobe_reader_forums
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