Adobe Acrobat plugin worked before latest Firefox update. Now it crashes. Everything updated...still doesn't work.

The latest firefox update occurred and suddenly my adobe acrobat plugin crashes. I've updated everything including my computer...it still doens't work.

Perform the suggestions mentioned in the following articles:
* [https://support.mozilla.com/en-US/kb/Template:clearCookiesCache/ Clear Cookies & Cache]
* [[How to clear the cache#w_clear-the-cache|Clear the Network Cache]]
* [[Using the Adobe Reader plugin with Firefox]]
* [[Opening PDF files within Firefox]]
Check and tell if its working.
-> Update All your Firefox Plugins
* https://www.mozilla.org/en-US/plugincheck/
* '''When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)'''
* Restart Firefox

Similar Messages

Would a custome made adobe acrobat plugin work in adobe acrobat X pro and XI pro?

We are looking to write a c++ pdf compare plugin with adobe acrobat sdk 8, but not sure if the plugin in will work in the latest adobe acrobat XI pro since the sdk is 8.0. Can someone with experience in this area confirm whether the plugin would work or wouldn't work in the latest acrobat XI pro version?

Thank you for your reply. What kind of support can we get by using SDK X or XI? Will there be additional fees charged on those support?
Our client likes the pdf comparison format from Acrobat 8 better because they have been using that format for a long time for their pdf comparisons. With that said, it is not a requirement set in stone with the client, just highly preferrable. Another reason I mentioned SDK 8 is because I read in other message threads on this forum that the comparison api exposed to developers are from Acrobat 8, pdf comparison api from later versions, 9, X and XI are not released to public.
https://forums.adobe.com/message/2335879#2335879
https://forums.adobe.com/message/2670981#2670981
Furthermore, our client is part of the federal government, this application is for their internal use on their pdf files, but the result of the comparison is released to public as public data (not sure, need to verify with client if there's a subscription fee). Does anyone know if there could potentially be a licensing problem if we develop a plugin-in with Acrobat SDK 8 or X or XI to batch compare thousands of pdf files every few months for the client? The client bought and paid for licenses on Acrobat 8, 9, X and XI.

I have updated my Adobe Acrobat plugin three times today but the firefox plugin check says it is out of date, a problem as I repeatedly encounter "The Adobe Acrobat plugin has crashed" when I attempt to download pdfs.

I am attempting to download pdf's from a library search on JSTOR. I can view the pdf but cannot download them as they say "The Adobe Acrobat plugin has crashed". I have been to the firefox plugin check and have updated Adobe Acrobat three times in the last hour, but it still says my plugin is not up to date. This leads me to believe that this may be the source of my crash errors.
I updated Adobe Flash from the same firefox plugin check page and after one try it now says I am up to date, so my system is obviously accepting these updates.
Help!!!!!

The following solution is useful for people who have the full version of Acrobat 9, but are getting the error message "the Adobe Acrobat plugin has crashed". You probably want the features in the full version of Acrobat, but still need to be able to open PDF files from your Firefox browser.
Go to Tools > Options > Applications. Scroll down and change all of the Adobe Acrobat files to open with Acrobat 9 (or whatever version you have) instead of "Use Adobe Acrobat (in Firefox)". This may not be as handy as having it use Acrobat inside the Firefox browser, but it will still let you open PDF files without having to uninstall the full version of Acrobat. Hope this helps.

FireFox 10.0.7 w/Adobe Acrobat plugin 10.1.4.38 issue

Hello, everyone.
Our internal network systems have two browsers - IE8 and FireFox10. The IE8 browsers have security settings so high that the Acrobat plugin for it isn't even installed. When viewing a PDF in IE8, the browser relinquishes viewing to Adobe Reader. This presents a problem, as we have a Solr Collection indexing over 1,000 PDFs making them searchable, and when opened in a browser the PDF highlights and keeps track of where the keywords are located within.
So we fall back to FireFox for viewing PDFs. The search function works most adequately.
But FireFox10 with Adobe Acrobat plugin 10.1.4.38 has another issue: hyperlinks.
The PDFs were all created in Word 2007 using the Adobe PDFMaker plugin for Office, "Save As PDF", not "Print to PDF". While the Reader will automatically parse an FQDN, making it a live, clickable link that will open a browser to said FQDN, FireFox will NOT. The FQDN is blue and underscored, so it looks like a link, but clicking it produces nothing.
We discovered (with some experimenting) that if a FQDN in Word is highlighted, copied, right-clicked and "Hyperlink" selected, then pasted into the proper field, then the link will work in FireFox.
As I stated, we have over 1,000 of these PDFs, and we don't have the resources to edit every single one looking for FQDN text and performing the above operation.
So, I guess what I asking is: will a future Acrobat plugin for FireFox automatically parse FQDN links?
What options do I have in order to make the links work in FireFox, until then?
Thank you,
^_^

This is an on going issue that been going on for close to 15 years between Microsoft and Adobe.
Try Opening Fire Fox and Upgrading to the latest version.
Next upgrade to at least Acrobat . I've already upgraded to XI
Maybe after 15 years the issue has been taken care of.
dobe claims (for 15 years That Mac Office doesn't have the proper Hooks for hot Links).
The odd thing is that Office11 is a Direct port of Office2007/2010 with code changes only for the Mac interface.
If it's still an issue then its an Issue that Adobe is lazy and don't want to fix it.
If your using a Mac you can open that same PDF on a PC and the links work.

Silverlight (Netflix) not working after latest Firefox update

After the latest Firefox update (34.0.5), I can't get Silverlight to work on Netflix. I get a black screen with no error codes.
Netflix has a checklist of things to do if you get a black screen (https://help.netflix.com/en/node/95), and I've done all of these things several times -- manually removing Netflix cookies, uninstalling and reinstalling Silverlight (and I used a Fix-It app on the Microsoft website to troubleshoot), disabling ad blockers and virus software, and scanning for malware. I've done all of these things, and nothing has helped. I can play Netflix videos in Chrome, but I think there's no reason why I shouldn't be able to use my preferred browser, especially since I was able to do it without incident up until Wednesday night.
I had two chats with Netflix tech support. Neither were much help, but the second person suggested that I uninstall Firefox entirely and then reinstall. I don't really want to do that. I'm not really that tech-y, and I'm afraid of losing my settings. Honestly, I would cancel Netflix before doing that.
Has anybody else had this problem? Are there any OTHER workarounds or suggestions of what I can try to fix this problem? Also, is it possible to be prompted when there's a new Firefox update.. and not have it automatically updated without my permission? I can't, by any chance, roll back to the version when everything worked fine?

''tenderprey [[#answer-668426|said]]''
<blockquote>
So, it sounds like there's a compatibility problem. I didn't realize that Firefox accesses Silverlight in a whole different way. Do you think Firefox needs to be updated/patched to be able to work with the Silverlight plugin again, or does the plugin need to be updated to be compatible with the latest version of Firefox?
</blockquote>
First of all, I´m not a IT guy...just a fan of "firefox".
Regarding your question, since this issue started with the 34.0.5
version of "firefox" it´s my opinion that it´s "firefox" the one that
should be updated/patched to work again with "netflix".
to fix such issue.

Two Adobe Acrobat Plugins In Firefox ... Want to Remove Outdated Plugin

Creative Cloud Customer with all Adobe software current
Windows 8 Pro 64 bit
Adobe Acrobat Pro XI 11.0.2
Firefox 19.0.1
In looking at my Plugins, I notice that I have two Adobe Acrobat, one 11.0.0.379 and the other 11.0.2.0. The last one seems to match my Adobe Acrobat Pro version number. I assume the 11.0.0.379 is outdated?
If I am correct in my assumption, how do I remove the the outdated plugin? Please be precise and detailed as I am still learning Windows 8. In the picture below, I have circled the plugin that I want to remove.
I look forward to your assistance.

Okay, well I just an interesting experience.
Here's what happened:
Deleted oldest program without remembering to deactivate first.
After I uninstalled, I noticed that the program listings in the Control Panel were blank. That is, both the old and new versions were gone.
In Firefox, the first entry of Adobe Acrobat 11.0.2.0 was gone, but the other listing of Adobe Acrobat 11.0.0.379 remained
Thinking that I erred in not deactivating first, I used Adobe's Chat to reset my counter. The nice man asked me for my email and then my order number for Creative Cloud. After I logged into my Adobe account to retrieve the information, he promptly told me that he couldn't help me and that I needed to call back on Monday using a 1-800 number. I am puzzled why we bothered with the dance of email addresses and order numbers.
Throwing caution to the wind, I decided to try to install Adobe Acrobat from my Creative Cloud account. The worst that happen is that it will fail to load.
I successfully loaded Adobe Acrobat without difficulty. When I viewed the installed programs in the Control Panel, I saw that I had an outdated versions. See picture below.
Intuitively, I would have expected programs downloaded from the cloud to be current. So I went Help | Check for Updates
I installed the updates. See picture below for Control Panel shot.
Now, going back to Firefox, I am exactly at the starting point.
In summary, the "older" version appears to stay regardless of whether Adobe Acrobat is installed or not. Perhaps it is attached to Adobe Reader XI. Or, perhaps, it's just there. Installing Adobe Acrobat XI Pro seems to add two programs to the list in the Control Panel. And it seems to have two Adobe Acrobat plugins in Firefox.
I will call Adobe on Monday with regard to the Deactivate Issue. I have a hunch that it isn't not an issue. They might be able to tell that I uninstalled and reinstalled on the same computer.
That's it for now.

Adobe Acrobat Plugin in Firefox 29.0 for Windows 8.0 does not print documents. Why?

I opened a document in Adobe Acrobat plugin version 11.0.6.70 in Firefox 29.0 for Windows 8.0 and attempted to print the document, but all I got was a blank sheet of paper. So I saved the Adobe document to my hard drive. I then opened that Adobe document in Adobe outside of Firefox. Adobe printed that document just fine. Firefox was just updated to version 29.0 a day or two ago. Prior to that I did not have any problems printing Adobe documents from within Firefox. Why did the Adobe 11.0.6.70 plugin not print the document from within Firefox 29.0?

hello, you might not actoally print with the acrobat plugin but with the built-in firefox pdf viewer which unfortunately currently has this blank page printing bug - this is investigated by our developers. in the meantime you could use a third-party pdf plugin that you can enable in the firefox ''options > applications'' - scroll down and define the default action for the '''portable document format (pdf)'''.
[[How to disable the built-in PDF viewer and use another viewer]]

Outlook request sign in and password every time i open it. It did not happen before the latest firefox update

Before the latest Firefox update around 5-6-14, I didn't have to sign in and give a password to open up Outlook from the Firefox default page. Now even after I sign in to Outlook and checking the box to stay signed in, after a few hours, i have to sign in and give the password to open Outlook. It is a Firefox extension or something that has changed. Please do not refer me to Microsoft help as they have a scripted help for this problem that doesn't work.

Details like websites remembering you (log you in automatically) are stored in a cookie.
*Create a cookie 'allow' exception to keep such cookies, especially in case of secure websites and when cookies expire when Firefox is closed.
*Tools > Options > Privacy > "Use custom settings for history" > Cookies: Exceptions
In case you are using "Clear history when Firefox closes":
*do not clear the Cookies
*do not clear the Site Preferences
*Tools > Options > Privacy > Firefox will: "Use custom settings for history": [X] "Clear history when Firefox closes" > Settings
*https://support.mozilla.org/kb/Clear+Recent+History
Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, passwords, and other website specific data.
Clearing cookies will remove all specified (selected) cookies including cookies with an allow exception that you would like to keep.

Dear Sir/Madam, Adobe acrobat claims that there is an update. However the update process is very flaky and unreliable. Very poor service, with useless update prompts. System report is attached. Please fix the update, before advertising useless prompts

Dear Sir/Madam,
Adobe acrobat claims that there is an update.
However the update process is very flaky and unreliable.
Very poor service, with useless update prompts.
System report is attached.
Please fix the update, before advertising useless prompts for updates, for paid versions.
Thanks

Nothing is attached.
You should also be aware that there are a number of scams and malwares claiming fake updates.
Please post your report and tell us exactly what product and exact version you have.
And be aware you aren't talking to Adobe.

Firefox update 22 doesn't work as before with nosquint

After the Firefox update, my web pages are up to twice the size they were before the update. NoSquint shows the size is up to 200%. None of my old tabs show a page in a readable size. I can change the size of each page but if I restart Firefox, all of my pages are huge again. If I disable NoSquint, page size is much more reasonable but I still need to make slight adjustment for each page. I've also gone into Firefox/Options/Content/Fonts & Colors and tried different settings without success. Ideas?

Thanks jscher 2000 for the explanation that Firefox 22 adjusts the page zoom levels according to the Windows settings. I tried all options you provided and the "about.config" solution works best for me. I already use the 125% font size as well as the Theme Font & Size Changer add-on (it's great!). The following might help others:
I first disabled NoSquint and found the new default size, combined with site-specific Ctrl+ and Ctrl- worked but I always seem to use the site specific Ctrl+ and Ctrl-. I like the NoSquint set it and forget it feature.
When I tried the "about.config" solution in combination with NoSquint, all of my pages look just like they used to before the Firefox update and only rarely need the site specific Ctrl+ and Ctrl-. Thanks!

Is there an Adobe Acrobat plugin for FireFox/Mac OSX?

Any of you are aware of Adobe Acrobat Plugin for FireFox on Mac OSX? There seem to be one FireFox PDF Plugin for Mac X. But am looking for Adobe plugin.
Thanks,
Raj

Hi ..
You can use the pre installed Preview app for editing .JPEG files.
Preview is located in your Applications folder.

Outdated Adobe Acrobat plugin

Hello,
since today, before opening a pdf document, I reach a dark page where I have to click to activate the Adobe Acrobat plugin. I have Adobe PDF Plug-In For Firefox and Netscape 10.1.5 and I knew it was outdated because I check regularly the "check plugins" page, it used to be simply paired with the yellow button and that was all. Today I get black screens whenever I try to view pdf in Firefox and I have to click on them to view pdf. From the Add-ons/Plugins control panel I know see a warning red writing above the plugin entry stating "Adobe Acrobat is known to be vulnerable and should be updated".
I cannot seem to update because I have Adobe Acrobat X pro, and I don't want to install the reader or purchase the newest version of the pro suite. My Pc runs with WIndows XP SP3 and is quite old, all other plugins are up to date, including Java and I don't want to use the new FF built-in pdf reader.
Any suggestion as how to disable the warnings and vulnerability screens or to update the plugin without installing Adobe Reader? Thank you

The solution did not work for me. It had me download an msp file, but I do not have that software on my computer and do not want to download it. The description of msp on the internet sounds like downloading it will give more access to my computer than I want to give. I would appreciate clarification if I am being overly protective, but Mozilla Firefox, can you fix the problem so we can update from your button? Kindest regards, Robin

Why does the Adobe Acrobat plugin crash everytime I open a PDF?

I am currently running the Firefox 11.0, which is the most up-to-date version as of this writing. Every time I open a PDF file, it says that "Adobe Acrobat plugin has crashed". I have Adobe Acrobat 9 Pro, which came as part of my school's standard software package. The Mozilla website says I have the most up-to-date version of the Acrobat plugin.
P.S. I recently updated my version of Adobe Reader X to try to fix the problem, but that didn't work. I'm not entirely sure how Reader is related to Acrobat, so I don't know if that would affect my ability to read PDFs in Firefox.

hi WDWPhishFan,
Have you looked at [[The Adobe Flash plugin has crashed]] and [[Opening PDF files within Firefox]]?
The first article has a lot of good troubleshooting steps that might help. The second article actual lists a couple of plugins that can be used for opening PDF files. I'd give both of them a try just in case.
Hopefully this helps!

Adobe Acrobat plugin crashes every time

Any time I try to open any pdf, it will open for a millisecond and then the Adobe Acrobat plugin will crash. I view pdfs on the web all day long at my job so this is a big issue. I just started using Firefox about 1 week ago after an absence and noticed the pdf problem immediately when I updated to 9.0.1 yesterday.

I did find a "work around" several days back. I had Acrobat Pro and Acrobat Reader on my machine. I found if I uninstalled Acrobat Reader, that fixed the problem.
I will check out the 2 links you posted, reinstall Acrobat Reader, see what happens and post...

The latest Firefox update, which I have installe on my macbook Os 10.68, seems full of bugs

I am so fed up with the latest version of firefox. It is incredibly slow, when I enter one url in the web bar it will send me bouncing off to a random address that is on my bookmards toolbar. Before the latest firefox update, I had already noticed it had become ridiculously slow. I read some support articles and it suggested uninstalling some add ons and reinstalling them. I did so, i even got rid of the ones I felt I no longer needed them. It fast slighter faster for maybe a day, then just as slow again. In the mean time, I installed google crome browser, b/c I have a blog with blogger, and there are just some things you can't do with blogger unless you're using Chrome. By accident, I discovered there were several things I could all of a sudden do online that I couldn't do with Firefox (reply to messages on a forum I post on, access a free menu planning feature on Canadian Living Magazine's website).
After their latest update, everything has gotten worse! That's when it got even slower, and started bouncing me around the web. I even cleared the cache, which was incredibly annoying since I had so many places all over the web that I had set to be automatically signed in to, and I spent an entire day having to recover all these passwords, and clearing the cache did nothing to fix the problem in any way. I will wait two days for a response from this forum. The only reason I haven't ditched Firefox completely is because of it's adblock feature. The adds on Chrome drive me nuts. If I have not received any suggestions that seem worth my time and energy, I'm uninstalling Firefox, and might consider returning to it when they come up with a new update.

Well, that's pretty made my decision final. I'm ditching firefox for good. The only reason I was willing to use it at all, was because of Ad block. I already tried uninstalling, disabling add ons, like I mentioned previously. The whole proceeding with Firefox safe mode thing sounds like way too much trouble than it's worth. Since I already have Safari Browser, that came with my Macbook, and I need Chrome Browser for using Blogger, I'm uninstalling Firefox and I'll just use those two. Chrome Browser annoys me enough of the time that I don't want to use it as my primary browser. Safari is fairly good though, especially if I only use it occasionally, that means if runs very quickly. Thanks for the advice. It's too bad. When I started using Firefox about 4 years ago, I loved it. Now it drives me absolutely crazy. I'll just start gathering all my passwords that are stored in Firefox and then uninstall it.

Adobe Acrobat plugin worked before latest Firefox update. Now it crashes. Everything updated...still doesn't work.

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