Adobe Acrobat Pro XI Missing Deactivation in drop down

I work for a small business. Plenty of users have this product Adobe Acrobat Pro XI. There is SIMPLY NOT a Deactivation button in the Help drop down. CONTRARY to what Adobe's help says online, this is NOT working and it's kind of ridiculous I have to work so hard to deactivate this product to install it again. That should be elementary. Any help appreciated so I can get my people working again using this product would be so great. Thank You

Hi forumdweller,
You're right; it should not be a chore to deactivate your software. You mention that you work for a small business; did that business buy a volume license for Acrobat? If so, so there wouldn't be a Deactivate option, and you'd have to contact the volume licensing administrator in your office for help.
If Acrobat was part of a suite, then try deactivating from another product in the suite.
Please see Activation & Deactivation Help.
Best,
Sara

Similar Messages

Signature drop down menu greyed out. I believe it is because I saved the pdf document after placing a signature. I'm using Adobe Acrobat Pro 9

signature drop down menu greyed out. I believe it is because I saved the pdf document after placing a signature. I'm using Adobe Acrobat Pro 9

Do you mean the drop-down list that shows up when you right-click on the signature (in the Signature Panel or signature field)?
I do not think that just saving a PDF with no changes would result in that unless you somehow flattened the PDF.
Can you see the signature in the Signature Panel? Can you expand ([+] at left) the signature? Does the Signature Panel provide info for this signature? Is the signature validated? If "yes" then is the signature status Valid?
It could be that when you saved the file you somehow flattened the signature, so that now you have only signature appearance in the PDF but not a real signature field which contains all signature properties. If the Signature Panel does not contain your signature (enpty if your signature was the only one) then this is the most likely cause.

Combine supported files in acrobat missing in acrobat x pro when I right click drop down menu

combine supported files in acrobat missing in adobe x pro when I right click drop down menu also Convert to Adobe PDF is missing too. The open with & share with options are gone too when I right click files. My computer crashed & I had to have the motherboard replaced. The tech store put some of my programs back on my compter but not sure how or if they did stuff correctly. Need help fixing my problem becasue I use this all the time. Thanks

I'm having the same issue. I got a new PC, insalled Acrobat X pro and when I right click on an Office file, I could not combine or convert Office files to PDF. I upgraded to Acrobat XI and still no fix. I triled to convert or combine office files to PDF from within Acrobat and I get an error message saying "Acrobat does not support the conversion of one or more of your files to PDF. Please remove these files or go to Settings and choose the PDF Portfolio option".
I've tried to convert or combine Office 2003, 2007, 2010 and 2013 files and none work. The weird thing is that the option shows up for Excel .csv files. Even more werid is that I have the PDF tabs showing in the Office applications.
I contacted Adobe support via chat and they were unable to help. I was directed here, so any help would be great.
Thanks.

How do you Make an Interactive Drop Down Menu in Adobe Acrobat Pro That Uses Hyperlinks?

Hi first off let me point out and apologise in advance for my ignorance and possibly my misuse of the correct terms, I'm new to this.
Anyway here goes, my best attempt to try and explain myself. Using Adobe Acrobat Pro I am trying to create a drop down menu that lists a set of documents. Once you click an item in the drop down menu it then opens up the corresponding document. So far example the Menu reads "Documents" and below it there is three options "Dogs" "Cats" "Hotdogs" when you click on "Hotdogs" you open up the document for hotdogs etc.
I have actually done it once before using Javascript and a combo box and I think basically you buried the links to documents in a series of bookmarks, the Javascript code then was basically a shortcut to activate those bookmarks.
So in short, could someone please tell me the code I would need to make this happen? I have looked extensively for the right forum post to see if my question has already been covered but I couldn't find anything and I possibly could have been using the wrong search terms.
Please ask me to clarify anything to help you understand what it is I'm asking.
Thank you in advance for all your help.
Elliot.

Hey I think I found a solution to my own problem I made an "OK Button" right click>properties>actions>select action>run a javascript>add - and executed this code:
function searchBookmarks(bkm, nLevel, bkmName)
if ( bkm.name == bkmName ) return bkm;
if (bkm.children != null) {
for (var i = 0; i < bkm.children.length; i++)
var bkMark = searchBookmarks(
bkm.children[i], nLevel + 1, bkmName);
if ( bkMark != null ) break;
return bkMark;
return null;
function bookmarksAsPopUp(bookmarks)
   if(bookmarks && bookmarks.children)
     for(var i=0;i<bookmarks.children.length;i++)
bookmarkName = bookmarks.children[i].name.replace(/\s{2,}/g,' ');
while (bookmarkName.indexOf(String.fromCharCode(11)) > 0)
bookmarkName = bookmarkName.substring(0,bookmarkName.indexOf(String.fromCharCode(11))) +" "+ bookmarkName.substring(bookmarkName.indexOf(String.fromCharCode(11))+1)
popUp = popUp+"{cName: '"+bookmarkName+"', cReturn: '"+bookmarkName+"'" ;
if(bookmarks.children[i].children)
          popUp = popUp + ", oSubMenu: [";
   bookmarksAsPopUp(bookmarks.children[i]);
   popUp = popUp + "]";
popUp = popUp+"}";
if (i != bookmarks.children.length-1)
popUp = popUp+", "
   return popUp;
var popUp = "";
bookmarksAsPopUp(this.bookmarkRoot);
var cChoice = eval("app.popUpMenuEx(" + popUp + ")" ) ;
bkm = searchBookmarks(this.bookmarkRoot, 0, cChoice );
if ( bkm != null ) bkm.execute();
Then you can just add your own bookmarks and they populate the pop-up menu automatically (including the hierarchy sub menu structure, you nest bookmarks within a main book mark.) which is a more efficient way than the one I used before.
I take no credit for this by the way my source is here PDF Bookmarks as a PopUp Menu | The Practical:PDF Blog
I hope this helps anybody looking to do the same.

Hello there! i am using Adobe acrobat pro DC and using windows 8.1. Recently I was trying to convert a web page (includes greek letters) into pdf. I noticed that the conversion is not accurate, some words are missing, some are misplaced. Especially greek

hello there! i am using Adobe acrobat pro DC and using windows 8.1. Recently I was trying to convert a web page (includes Greek letters) into PDF. I noticed that the conversion is not accurate, some words are missing, some are misplaced. Especially Greek words are not accurately converted or even not converted. Please give me some suggestions to improve this issue. Regards

Hey quantum info,
Thank you for posting at Adobe forums. We would love to help you out.
Could you please let me know if you have tried converting other web pages to PDF and checked if the same issue persists.
How have you been trying to convert the web page to PDF?
Are you trying to convert to PDF directly via browsers or using "File > Create > PDF from Web Page" option in Acrobat.
Let me know more so that I can analyze where actually the issue persists.
Hope to hear from you.
Regards,
Anubha

How do I get rid of deactivation error 194:1 in Adobe Acrobat Pro ver 9

How do I get rid of deactivation error 194:1 in Adobe Acrobat Pro ver 9
It happens on multiple PCs

All menu content, include motion, is limited to 1 Gig. This is not easy to calculate. This is not a common error unless you are over.
When projects are revised, particularly numerous times, Encore may not correctly remove old elements.
Easiest method here is probably to start the project over. You can import the menus from the old project.
You can also close this project, and try clearing the media cache.

I would like to buy Adobe Acrobat pro 9 from ebay. The product was not deactivated, since the pc and the company no longer exists. Can I buy and activate the product ?

I would like to buy Adobe Acrobat pro 9 from ebay. The product was not deactivated, since the pc and the company no longer exists. Can I buy and activate the product ?
(There is no possibility to ask Adobe. The chats are not working. No other contact is available.)
http://www.ebay.de/itm/Adobe-Acrobat-9-PRO-Win-Vollversion-/141450672967?pt=Software&hash= item20ef1dfb47

http://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html describes what must be done by the buyer AND the vendor. If you both cannot comply, the license cannot be transferred.

Adobe acrobat pro 9 keeps telling me "the serial number I entered is not valid"

I recently had my macbook pro logic board fail and had to purchase a new macbook pro (expensive reinvestment after only 3 years but that's another story).
Anyway, all of my cs4 upsell products loaded just fine, except adobe acrobat pro 9 keeps telling me "the serial number I entered is not valid." After contacting adobe thru chat several times, here is the info I got back: my serial number IS valid, I still can activate 3 more times (deactivation was not an issue in this case), the final answer was the cs1 server (my previous version before cs4) is no longer available which basically renders my version of acrobat unusable. Is that really the case? Now that I have a new computer I can't use that software any longer it was working fine on my old laptop? Why did all the other software load okay? Did I miss something or is buying another upgrade neccessary?
ps: using Macbook Pro with MacOS X.8.5

Indesign, Illustrator, Photoshop, Dreamweaver are all working just fine. I haven't needed any other apps yet since the reinstall. Install actually worked fine too for Adobe Acrobat Pro 9.0 but when I try to open anything in it I get the Software Setup Screen and it wants me to enter the serial number for the product, when I do it says the serial number is invalid. I included a screen shot below with the serial number removed so you can see. In chatting with adobe, my rep said it is a valid number (obviously since it worked fine on my other apps), but the server for CS1 is no longer available and since I have an upsell from CS1 they cannot offer me support and to take my question to the forum board, so here I am.

How can I move Adobe Acrobat Pro from my old laptop to my new one?

A few years ago I purchased Adobe Acrobat Pro. I recently purchased a new laptop. As such, I'd like to install Adobe Acrobat Pro on the new machine, however; I don't want to have to purchase it again. Does anyone know how I can move it from my old laptop to my new one?

I feel I've explained plenty what you must do but you aren't getting it.
All music on your old iPhone should be in your iTunes library on your computer. Transfer the music from your iTunes library on your computer to your new iPhone in the same way it was transferred from your iTunes library to your old iPhone - via the iTunes sync/transfer process.
Since you prefer the manual way, you must manually drag and drop the same 377 songs from your iTunes library to your new iPhone - in the same way the 377 songs were manually transferred from your iTunes library to your old iPhone.
Or you can sync which provides more options overall. Create an iTunes playlist for the 377 songs. Select Sync Music under the Music tab for your iPhone sync preferences with iTunes and choose selected playlists, artists, albums, and genres. Select the iTunes playlist below that includes the 377 songs followed by a sync.

Create a dynamic dropdown field in Adobe Acrobat Pro XI

Hello all. I am trying to create a field in one of my forms using Adobe Acrobat Pro XI. I have a dropdown list of "main" items, and based on what is selected in that list, I want a second dropdown list to give different choices. I have searched and searched and have javascript that I thought might work, but maybe I am have a mistake or I am placing the javascript in the wrong place, becasue it is not working. I know very, very little about javascript, so any help would be so much appreciated.
I am using Adobe Acrobat Pro XI. I added a "new field", and selected "dropdown". The field name is ProvType. The dropdown options are:
     Inpatient
     Outpatient
     Physician
I have the "Commit selected value immediately" selected.The field is not validated. The format is "none." There are no actions or calculations associated with it.
I then created another dropbox, and named it SubProvType. Under Actions, I selected the trigger as Mouse Up, and then selected the Action "Run a JavaScript." I selected the add button, and typed this in the JavaScript editor:
switch (ProvType.rawValue)
    case "Inpatient":
        this.setItems("Hospice,Hospital,Nursing Facility");
        break;
    case "Outpatient":
        this.setItems("Adult Day Center,Home,Other");
        break;
    case "Physician":
        this.setItems("Surgeon,Family Practice,Neurologist");
        break;
What I want to happen is:
If "Inpatient" is selected, I want the following options to be available in the second dropdown box "SubProvType":
     Hospice
     Hospital
     Nursing Facility
If "Outpatient" is selected, I want the following options to be available in the second dropdown box "SubProvType":
     Adult Day Center
     Home
     Other
If "Physician" is selected, I want the following options to be available in the second dropdown box "SubProvType":
     Surgeon
     Family Practice
     Neurologist
However.... when I close the form editing and try to select a different option in the ProvType field, the SubProvType field remains blank and there are no options available. There are also no errors.
I must be missing something, but I have no idea where to start. Thank you in advance for any help anyone can provide.

dbettis2.... Please understand that everything I am about to tell you is ONLY thanks to the help I received from Gilad D. I don't know if this will help you or not, but I want to try and pass it forward.
If what you are looking to do is have two dropdown fields, and the second one (concentration) be a list determined by what was chosen in the first one (newMajor) then this will work, if you are using Adobe Acrobat Pro.
Create a dropdown field and name it newMajor. In the "options" tab. Make sure that you enter all of the items that you want in that list AND that they match the javascript (or this will not work.)
In this case, I believe you want the initial list to be:
- Select One -
BA - Communication (BACOMM)
BA - History (BAHIST)
BBA - Business Administration (BBA-BADM)
After you create the dropdown field and enter all of the options, go to the Validate tab, chose "run custom validation script", then copy and paste the following:
switch (event.value) {
    case "- Select One -":
        this.getField("Concentration").setItems(["-----"]);
        break;
    case "BA - Communication (BACOMM)":
        this.getField("Concentration").setItems(["- Select One -","None","Mass Communication (MCO1)","Theatre (THEA)","Communication Studies (MC02)"]);
        break;
    case "BA - History (BAHIST)":
        this.getField("Concentration").setItems(["- Select One -","None","Teacher Certification (HIS1)"]);
        break;
    case "BBA - Business Administration (BBA-BADM)":
        this.getField("Concentration").setItems(["- Select One -","None","Supply Chain Management (SCM)","Hospitality Management (HSMG)"]);
        break;
Then create a second dropdown field, and name it Concentration. Nothing further needs to be done with the second dropdown field (as far as entering options or any javascript.)
It should work. I have created a form using this code and field structure, and it is working. I hope this helps you, if in fact this is what you were trying to do. (I do not know how to attach a file to this post or I would send you the PDF that I made so you could see the fields. If you message me, I can send it to you.)

Issue with Submit a form in Adobe Acrobat pro XI

I have created a form in Adobe Acrobat Pro XI and am using a submit form button. I want the body of the email to display a html version of the PDF, however, instead it attaches the file as a *.tmp file and does not show up in the body. What am I am missing? (also, outlook blocked access to the file and claimed it to be a potentially unsafe attachment, but trying with other e-mail editors i still had no luck)
Also, is there a way to do this in javascript? if so, how?
(I would like to know how to do it with and without javascript if available - im learning)

not really, someone else mentioned that it could be done and they said they saw it before. I've been beating myself up for a while trying to figure out how to get it to happen. Is there an easy way to get the content of the pdf form into an email body with plain text when pressing a submit by email button?
Such as...
<label name>: <txtfield content>
First name: <txtfield content>
...etc..

Need to edit a form created in Adobe Acrobat Pro X

I created a form in Adobe Acrobat Pro X but now I can't edit the form questions, I know I'm missing something obvious but its driving me nuts right now.

here is a link to the file:
Wikisend: free file sharing service
I want to be able to edit the following:
I Squared R, LLC
Meeting Attendance Form
1-901-0001-00001 Revision 1
and pretty much everything else... I created the file a while ago but I cant remember how to edit the file and I really don't want to have to redo everything again. As far as i can figure out the file isn't locked or anything. Any ideas?

Adobe Acrobat Pro 10.1.10 not updating - using MAC OS X, v 10.9.5. Help!

Adobe Acrobat Pro 10.1.10 not updating. Trying to update to version 10.1.13. on MAC OS X, v 10.9.5. All my Adobe CS5.5 Design Premium products update fine.
First tried automatic updates and go this: Update error: An error occurred. Please check for updates again later. Error: 1514.
Then went to Adobe.com to download update.
Downloaded the 10.1.13 update, started installation but in final stage of installation got this message "The Installation Failed (encountered an error) Contact software manufacturer for assistance.”
What do I do now? Thanks,

Hey Marylou Wade,
We would need the Acrobat installation logs in order to analyze this error. Please follow the below procedure to extract the log :
- During the installation press Command + L.
- Installer Log window appears. Now On the top left corner of this window, by default 'Show Errors Only' is selected in drop-down list.
- Change it to 'Show All Logs'. Now when the installer hangs, copy log from here and send it to us.
Regards,
Rahul Tyagi

Adobe Acrobat Pro X - plug-ins not loaded

I recently purchased Adobe Acrobat Pro for our company with multiple user licences. Once installed I noticed a lot of features which were in previous versions are not available. When I select the “Help” “About Adobe Plug-ins...” tab, almost all of the plug-ins are not loaded. Is this right and if not, how do I fix it. After reading numerous blogs I still do not have an answer – most refer to 3rd party plug-ins but not to this problem. NB: I am not an IT expert, but can help myself fairly well on software. Using Windows 7. Uninstalled Google Chrome as someone suggested it affects the plug-ins (which also did not solve the problem!)

It's working correctly.
The Help > About Adobe Plug-ins dialog shows the status of dynamic extensions which ship with Acrobat - not third-party plugins you may have installed yourself. These core extensions are loaded on demand, so if you don't have a document open, very few of them will be loaded. It's why the dialog bothers to tell you their status in the first place.
Third-party plugins need to be reinstalled if you upgrade to Acrobat X, as the installation folder is different. Some that were written for previous versions won't work with Acrobat X, especially if they're not designed to cope with the Tools Pane or Protected View in 10.1, but they will not appear on that dialog - they appear on the next menu item down, "About Third-Party Plug-ins".
The UI in Acrobat X is radically different from previous versions, but very few features are actually missing - what are you looking for that you can't find?

Adobe Acrobat Pro X download for Mac

I need help finding out how to download Adobe Acrobat Pro X? I bought it on CD with my CS6 but I cannot find those disks. I bought a new computer and want to put it on there, but I cannot find it anywhere on line to download. I can find the Pro XI but I need just the Pro X. Where can I find it to download? I have my serial number and have been able to make the other versions of CS6 to work, but I cannot find Pro X.

The download page for CS6 is here, but Acrobat is missing as an individual download:, so you'll need to download whichever suite you purchased.
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
Alternatively, if you've lost the disk, then you could try to contact Adobe to see if they'll send you a replacement set.
No doubt Adobe will want to sell (sorry, rent) you the Creative Cloud version, which is download only. Of course, you may not want to get involved in that.

Adobe Acrobat Pro XI Missing Deactivation in drop down

Similar Messages

Maybe you are looking for