Adobe Acrobat, Reader and Lifecycle question

I have forms that I created in Adobe Acrobat and Lifestyle.  The forms are useable by most but, some of my users tat are using Reader 11 are having issues writing to the forms.  The problem is random.  Also my environment includes PC's using Windows 7 and Samsung tablets using the latest Andriod operating system and Reader for Andrioids

 Unfortunately I am turning to this forum because the problem is random. Therefore I will reiterate the issue differently.   While using a pdf file that was created in adobe acrobat then enhanced in life cycle, I have users, both in MS Windows 7.0 and Android Jellybean, the users are nat able to input text or numbers into the fields. When the users send the pdf the data is absent.  I hope this is clearer.
Sent from my T-Mobile 4G LTE Device

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