Adobe Acrobat/Reader error

In trying to print a PDF file I get the error message: "There is a problem with Adove Acrobat/Reader. Please exit Adobe Acrobat/Reader and try again." When I do, the same thing happens.
Last week I was notified by my computer that there was an update to the Adobe Reader to 9.3.1 which I installed. I did not have a problem printing PDF files before this update but I do not know that there is a direct cause and effect.
Adobe's response is that I'm getting all the help I've paid for in my free download.

You need to uninstall, clean up the installer and reinstall Reader.
Uninstall from the Control Panel (Add/Remove Programs in XP, Programs and Features in VIsta or 7)
Download, install and run the Windows Installer Cleanup Utility (msicuu2.exe) to remove the Reader 9 installer files as well as any previous versions which may be on your system.
Redownload and reinstall Adobe Reader 9.
It should work without errors after that.

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Adobe Acrobat Reader error code (103:103)

I cannot open online PDF files as I keep getting error code (103:103) then asks me to exit and try again.

The etc etc refers to the usual standard message as follows - also re Acrobat I was merely repeating the message given.
'there is a problem with Adobe Acrobat Reader. If it is running exit and try again (103:103)' this was the exact message given. I had version 11.0.08 which I have now deleted and am using an earlier version 10.0.4 which seems to have resolved the problem for the time being

When I try to open a PDF downloaded from Adobe DC I get an error message:Adobe Acrobat Reader DC could not open 'nrneph.2015.33.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email

When I try to download a PDF from Adobe DC, I get an error message: "Adobe Acrobat Reader DC could not open 'nrneph.2015.33.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)"
I am using a Macbook Pro, OSX 10.9.5, Safari browser. Previous versions of Adobe Acrobat have worked fine for years.
WGC

What's the name of the file you are attempting to open? Is it "ScreenFlow_4.5.2.dmg"? If it is the correct name then the message is correct and you are attempting to open a file with DMG files extension and not one with a PDF file extension. Adobe Reader opens PDF files an not any other file type.

Adobe Acrobat Reader 9.1.3 issuing error messages in Windows 7

Acrobat Reader 9.1.3 is issuing the following error in the event log viewer for Windows 7 (64 bits):
Activation context generation failed for "c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll".Error in manifest or policy file "c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll" on line 3. The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.
No reply to this message is required. This message is provided to aid the Adobe Acrobat Reader developers in finding a solution. Thank you.
Detailed XML message:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="SideBySide" />
<EventID Qualifiers="49409">63</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-08-17T11:08:36.000000000Z" />
<EventRecordID>6516</EventRecordID>
<Channel>Application</Channel>
<Computer>ALPHA_TAURI</Computer>
<Security />
</System>
<EventData>
<Data>assemblyIdentity</Data>
<Data>version</Data>
<Data>MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR</Data>
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data>c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll</Data>
<Data>c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll</Data>
<Data>3</Data>
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
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function(){return A.apply(null,[this].concat($A(arguments)))}
pwillener wrote:
Flying_Kiwi wrote:
Dear Adobe people ...
This is a user-to-user forum; you do not address Adobe staff here.
The original post was about an installation on a beta version of Windows 7, which was not supported at the time.
If you have a problem with a different version of Adobe Reader on a different version of Windows 7, please open a new topic.
I'd gladly address Adobe staff directly about it if they didn't make it so difficult to do so but there are notices galore on their website restricting the ways of doing so for this particular product. That said, I accept that they may not review these posts and act on bugs found (although why is beyond me, I know if I was a developer of software and I wanted it to be top quality, I'd be looking everywhere I can for sources of bugs having been found and I certainly wouldn't make it any more difficult than an ordinary bug submission on any other software to report it).
It's clear to me that the problem originally posted about that shows up in Win 7 RC, is still present in the latest software and popping its ugly head up under Win 7 RTM. If they'd nipped it in the bud back then it should be fixed by now - that's annoying. I've been using online forums for a long time and I know it's always a good idea to search for a solution or similar thread and post in that if present, rather than opening an entirely new thread. As the bug is the same, the Adobe software version is very similar and the OS is just an earlier non-RTM version and there are no set forums for bugs within specific RTM vs RC/Beta OS's I posted here.
I'm not going to start a new thread because if, as you say there's no addressing of Adobe Staff here (and you haven't mentioned you have inside connections and will pass it on) what's the point? I will make one phonecall to Abobe in an effort to report this but there needs to be more open ways of bug reporting, even if it is a free product.

Error: Adobe Acrobat Reader version 8 or 9 is required.

I have windows XP and I recently installed a 9 version of Adobe Acrobat Reader. Since then a receive the following error message: "The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser. Adobe Acrobat/Reader version 8 or 9 is required." I had installed the 9 version. Any idea why this is happening or more importantly, what should I do to fix it?

Lulu,
You should ask the question in the relevant Acrobat or Reader forum:
http://forums.adobe.com/community/acrobat
http://forums.adobe.com/community/adobe_reader_forums

Error 1316 when trying to uninstall, repair or update Adobe Acrobat Reader

I get error message 1316 when trying to update, repair or delete Adobe Acrobat Reader 8.1 .
The error message is:
Error 2316 A network error occured while attempting to read from C:\Windows\Installer\AcroRead.msi.
Googling seems to find others with similar problems, but no help on the Adobe Knowledge Base.
Can anyone help?

>neither in the adobe site.
If you go to the thread list for Reader and choose "Search Forum" and use 1316 as your search parameter, you get tons of hits.

How do you fix error message "There is a problem with Adobe Acrobat/Reader. (6:6)

How does one fix error message "There is a problem with Adobe Acrobat/Reader.
If it is running, please exit and try again. (6:6)

http://www.essexinfo.net/queens-road-residents-association/assets/documents/village-voices is one example but a whole lot of the material which has been uploaded as pdf files over the last four years is now unviewable - if you click on the link you just get a black page. The main site url is http://www.essexinfo.net and our site is the Queens Road Residents Association. I have just gone through every link on the site and a number of links when clicked on will not bring up the material. I tried going into Adobe 10 on my computer and disenabling protected mode as was suggested on your forum and at first when I went back into the essex info site it seemed to have worked when I clicked on a link that had only produced a black page. However when I went back to test all the other links I found that the problem was still re-occuring. This is really weird as the site and my connections to it which I sometimes make by directly accessing the site and sometime via a link from our QRRA blog have always worked perfectly with no problems up to now. I downloaded adobe 10.1 on 8 March 2011.
I contacted essexinfo separately but they said everything seemed to be OK at their end working from within the system.
If you can help I would appreciate it.
Pat

When i try to open docs in mail box i get an error msg : there is a problem with adobe acrobat/read

when i try to open docs in mail box i get an error msg : "there is a problem with adobe acrobat/reader. If it is running please exit and try again (1014:1014)"

I have the same problem also but solved with the solution from http://www.brain-cluster.com/blog/orange/2011/03/06/there-problem-adobe-acrobatreader-if-it-running-please-exit-and-try-again

I get an error window that says There is a problem with adobe acrobat reader if it is running please exit and try again. Alittle help here PLEASE!!

Can any one help me with this problem??

Hi garryw,
What version of Reader are you using, and are you on Mac OS or Windows? Do you get the same error when you try to print other PDF files, or is the problem specific to one PDF?
For starters, please try the solutions listed in this thread: Re: There is a problem with Adobe Acrobat /Reader. If it is running ,please exit and try again.(0:104)
Let us know how it goes.
Best,
Sara

Trouble printing something out. Getting error message: There is a problem running Adobe Acrobat Reader. If it's running please exit and try again. 6:6

Getting message: There is a problem running adobe Acrobat Reader. If it's running, please exit and try again. 6:6

Hi garryw,
What version of Reader are you using, and are you on Mac OS or Windows? Do you get the same error when you try to print other PDF files, or is the problem specific to one PDF?
For starters, please try the solutions listed in this thread: Re: There is a problem with Adobe Acrobat /Reader. If it is running ,please exit and try again.(0:104)
Let us know how it goes.
Best,
Sara

Error: there is a problem with Adobe Acrobat/Reader If it is running, please exit and try again.

I keep getting this message when trying to open a file.
Error: there is a problem with Adobe Acrobat/Reader If it is running, please exit and try again.

I have the same problem also but solved with the solution from http://www.brain-cluster.com/blog/orange/2011/03/06/there-problem-adobe-acrobatreader-if-it-running-please-exit-and-try-again

Error message: there is a problem with adobe acrobat reader. if it is running please exit and try a

error message: there is a problem with adobe acrobat reader. if it is running please exit and try again (0:104) How can I fix this?

Hi Claudio, Thanks for your assistance. I'm still confused. When I click on this site it tells me: To view this FTP site in Windows Explorer, CLICK PAGE, and then click Open FTP Site in Windows Explorer. I do not see "Page" on this list. There is a "pace"... though.

Error with pdf, adobe acrobat reader 8 and Mozilla Firefox 2

Hello.
I create view PDF file with following code
String filename = "er.pdf"
File file = new File("C:/" + filename);
FileInputStream fis = new FileInputStream(file);
int length = (int)file.length();
httpServletResponse.setContentType("application/pdf");
httpServletResponse.setContentLength(length);
ServletOutputStream fos = httpServletResponse.getOutputStream();
byte buffer[] = new byte[4096];
int count = fis.read(buffer,0,buffer.length);
while (count > 0) {
fos.write(buffer,0,count);
count = fis.read(buffer,0,buffer.length);
} // end while
// Cleanup
fis.close();
// session.removeAttribute(key);
// file.delete(); // If temporary file
} catch (Exception ex) {
System.out.println("error");
This call Error when I used browser Mozilla 2 and plugin adobe acrobat reader 8, but all work good, when I used adobe acrobat reader 7 and Mozilla 2.
I need help.
Have someone this problem?

Hi,
did you search the Mozilla forum for this issue? I don't think that the JDeveloper 11 forum is the right place to post this problem if it is an Adobe/Mozilla issue
Frank

Error: "There is a problem With Adobe Acrobat/Reader..." What is .MST file??

I get the following error message and I looked it up in the knowledge base, and there was a solution for fixing the error message. However, I have no idea what they are talking about. I have downloaded the Customization Wizard, but I have no clue what the following means:
A) Create a new transform
B) Open your previously created .mst file
I went into the C Drive and opened Program Files. I found the Adobe folder, but I couldn't find an .mst file anywhere. Am I completely lost??? Below is the knowledge base solution:
Error: "There is a problem With Adobe Acrobat/Reader..." when you view a PDF in a browser (Acrobat and Adobe Reader 8 on Windows)
Issue
When you try to view a PDF in Internet Explorer, you see the error message, "There is a problem With Adobe Acrobat/Reader. Please exit Adobe Acrobat/Reader and try again." When you click OK to the error, the PDF opens outside of the browser.
Reason
When you use the Adobe Customization Wizard to create a transform for Adobe Acrobat 8 or Adobe Reader 8, and you choose the option to "Make Acrobat the default viewer if both Acrobat and Reader are installed", or "Make Reader the default viewer if both Acrobat and Reader are installed", an error occurs if the computer does not have Acrobat or Reader already installed.
Solution
Create a new transform and re-deploy Acrobat or Adobe Reader.
Start the Adobe Customization Wizard 8.
Open your previously created .mst file.
Under Installation Options, select "Installer will decide which product will be the default".
Save the transform.
Re-deploy Acrobat or Adobe Reader.
Additional Information
When you create a transform in Adobe Customization Wizard 8, the installation options allow you to set the default viewer for PDF files. "Installer will decide which product will be the default" is the default setting and should be used when you are uncertain if the target machine has a version of Acrobat or Adobe Reader that won't be removed as part of the installation process. When installed silently using this option, Acrobat will always be configured as the default viewer.

I think you are headed down the wrong path. The Customization Wizard is what you use to push out Reader to several hundred computers. An MST is a package or transform file that is used to accomplish this task. Unless you are an IT person and are trying a deployment of Reader this solution does not fit your situation.

Adobe Acrobat Reader 10.1.2 Print Issues - Windows Crash Error (2 Sided)

Have recently had issueswith our upgrades from 10.1.1 to 10.1.2 in regards to the following:
When printing 2 sided on a Fuji Xerox Firefly C4400 Atheros, application crashes after printing first 4 pages.
Thus, have tried the patch fix that was recommended on cpsid_92870 however this has not fixed the problem.
Have also tried the solution with the duplexing but still same issue, Windows crashes.
Have also tried solution to remove Windows patch KB4332667 and still same issue.
Screen shots will be provided upon request with the errors.
Currently running:
Windows XP SP3
Adobe Acrobat Reader 10.1.2
Printer Drivers are the latest and over 500 users on network. 485 are working on 10.1.1 which do not have this issue.
Is there any solution or 10.1.3 patch release that will address this issue?
Last Adobe user to work on this was Atul.

Sonal2890, thanks for your inquiry and I will try to provide as much information as possible.
1. What happens if inspite of using 'Print on both sides', you check Duplex setting from Properties dialog (As you do previously)?
      The Adobe Reader X Shuts down and is unable to print and displays a message stating it has incurred a problem. Please note, we are running IE7.
2. What happens if you print with any other application (Word/notepad)
     The documents print fine. IT is only when you print this particular document which is enabled in protected mode and double sided. Have tried the patch and the resolution of unticking the duplex methodology and the issue still persists.
     Crash Logs have already been submitted already. Have added the SEnd Error Report that was provided when the error occurs. The PDF stopped printing after page 6 of a 236 page document and provided the error above.

Adobe Acrobat/Reader error

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