Adobe Acrobat XI Pro (windows)

I just downloaded Adobe Acrobat XI Pro (Windows) and it states I have a valid serial number but not a valid product. There is no option for Acrobat XI Pro (Windows).

You have bought an upgrade when you needed a full version. Contact sales support by phone, web chat or web form.
Mylenium

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Adobe Acrobat X Pro - Windows Terminal Server 2008

Hi All,
Im hoping some one maybe able to help me on this, We have recently purchased the Adobe Acrobat X Pro for one of our clients and have just installed it onto their Windows 2008 x32 Terminal server. Inatall appeared to be fine, no errors reported and nothing logged into the event viewer. However we seem to be having issues with it... I did read a PDF guide early last week that said the X Pro should work fine on a Server 2008 - The install instructions where rather straight forward and I thought their would have been more to it than just installing it via the control panel.
The issue we have is the program opens up ok and is usable for about a min and it then crashes with no obvious reason, From looking in the event log it appears to report issues with the PDApp.exe and the Kernel32.dll - Has anyone come across any similar issues?
Many Thanks

Hi,
You can also send the crash dump by following the below mentioned steps:
Install WinDbg from http://www.microsoft.com/whdc/devtools/debugging/installx86.mspx
Launch WinDbg via the shortcut
Click File->Open Executable
Select Acrobat.exe from "C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Acrobat.exe" and hit "OK"
Remember to press "g" and hit enter when you encounter the first breakpoint and then you will see a text "Debuggee is running" and Acrobat will be launched
Open whatever file is it that produces the crash in Acrobat.
When you have successfully reproduced the sceanrio causing the crash/freezing of Acrobat X, enter the below command in the WinDbg terminal
.dump /ma c:\temp.dmp (Hit enter)
This will produce the crash dump at C:\ by the name of temp.dmp
After that please upload the dump (compress the dump using WinZip or likewise) at some third party sites and provide the link for the same. Also, if it’s possible could you share the PDF as well, for which your application crashes on a consistent basis.

They sent me Adobe Acrobat XI Pro (Windows,English). I need the Mac version

Any suggestion on how to expedite this process?

Hi randyr56870421,
Are you looking for Mac installer package of Adobe Acrobat XI Pro? If yes, You can find it here : Download Acrobat products | Standard, Pro | XI, X
Please reply back for any other query or assistance.
Regards,
Rahul

Unable to print to file in adobe acrobat 9 pro, windows 7 OS

ok, so i've been having this problem since 16/1/2012. I download a pdf file from online, open it and attempted to combine multiple slides into 1 slide like below:
my printer cannot print duplex so i have to combine multiple slides to 1 in order to print that way. anyways, i always select the option of "Adobe PDF" under the "Printer" box. I don't change anything else. I am then prompted to save the file as below:
so after that i click "Save" and they gave me this warning message.
in case you cannot see what's written in the dialogue box, here's what it says:
When you create a PostScript file, you must rely on system fonts and use document fonts.
Please go to printer properties, "Adobe PDF Settings" page and turn OFF the option "Rely on system fonts only; do not use document fonts."
I click "Ok" and another message appears:
I click "OK" and then another message appears:
So i clicked "OK" again and then nothing happens. After I followed the instructions to rely on system fonts, I tried doing it agian and everything seems ok. Flattening document etc like below:
and when it has finished, nothing happens. No new pdf window pops up (like what it usually does). So I went to check the folder where I stored the file. This was what i saw:
it turns out the file I just saved have no Adobe pdf icon appearing next to it. Instead, its document type is merely "File". When I tried opening it with Adobe reader, I got another dialogue box as below:
The dialogue box's text is as follows:
Acrobat could not open [file name] because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
To create an Adobe PDF document, go to the source application. Then print the document to Adobe PDF.
I do not know why the file is supposedly corrupted because it works well on other computers and it can be printed as well. Does anyone know how I can solve this problem? It's really urgent and I desperately need to print my PDF files for my lessons and exams (I'm a student). It was uploaded on my school's website and PDF is the only available format. This is the first time it has happened and I am getting really frustrated. And it is not only for this 1 file. Since the 16th, EVERY pdf file i've opened has encountered this problem. Which is why I need to know how to solve this. Thank you in advance.
Would appreciate it if someone can help answer this question. Admins or otherwise.
Additional info: Laptop is Toshiba Portege m900. Windows 7 OS.32-bit operating system. Singapore-based.

Dear user,
You are getting such output because you have checked ON the setting 'Print to file' in one of your previous prints. For resolving this issue, kindly uncheck option 'Print to file' present in bottom left corner of print dialog and then click on 'Print' (See attached image for reference).
Hope this will solve your problem.
Thanks
sonal

Jeg får feilmelding når jeg legger inn lisensnummeret, jeg kjøpte Adobe Acrobat XI Pro (Windows,Norsk) loisensnummer 1118-1227-3766-7022-1947-3082

Når jeg skal legge inn lissensnummeret så får jeg tilbakemelding pom at det er tilbakekalt og jeg må kontakte adobe for å få dette opp å gå
hva skal jeg gjøre

Try the chat. Also, please remove your S/N from you message if at all possible. Posting it is a way to be sure you will not have access to it.
You need to provide information about the operating system you are using and where you purchased Acrobat. If it was not from a certified Adobe reseller, you may have purchased a fake.

Why Adobe Acrobat XI Pro is not in the drop down menu?

I tried to activate Adobe Acrobat XI Pro (Windows) in a Windows 7 Virtual Machine in Parallels in my MacBook Pro, but it isn't available in the drop down menu that is shown to activate the product. My serial number is correct. What can I do?
I installed Adobe Acrobat XI Pro in Boot Camp within the same computer, but I couldn't used it any more as I had a major failure with Windows 7 in such partition. Therefore, I couldn' deactivated it before reinstalling it in the Parallels virtual machine. In any case, there shouldn't be a problem with the License as the new installation is the second one, and I can't used the first installation anyway.
Thanks.

It makes perfect sense. Thanks.
It's not part of a Suite, but thanks for your comment.
PROBLEM SOLVED!
I downloaded & reinstalled my previous versions of Acrobat and the problem was solved. Thanks again.

Controlling Blue Selection box - Adobe Acrobat X Pro

Hello,
I wonder if anyone may be able to help - (I am tearing my hair out trying to find a solution to this)!
When editing a PDF in Adobe Acrobat X Pro at times I only want to edit one word or date within a large amount of text. When I press edit document text the programme puts a blue box around all of the text not just the bit I want to edit. Is there anyway that I can change this to only select the text I want to change and not everything? I also end up putting all of the other amount of text out of alignment when I try and edit within the blue box . - Another reason to be able to control the blue box selection.
I have tried redaction and then chaging the redaction colour to white and chaging the redaction text which does seem to work but I now have a lot of dates that need changing and Ithe redaction idea is not really appropriate for this.
Any advice would be greatfully accepted, I am at a loss to know what to do next.
Thank you.
Ellie.
Below is an example, all of the people are made up by myself so please be assured I am not risking any data protection! I would ideally like to just be able to change the dates not the whole document so just box the dates!!

I purchased this from a store on Ebay that was selling 10 new packages of this version. The package was factory sealed in plastic. The sticker on the bottom of the box states: pn:65083248 under that is the scan bars then under that is the scan code 5 051254405801 under that is Lot code: 90513 under that is Made is USA. on the other side of the sticker states: APRO 10.0 WIN RET UNDER THAT EAP 001 DV UNDER THAT IS 905136508324807478 under that is another scan code. That box is says ADOBE ACROBAT X PRO WINDOWS, on the disks little box says the same. I contacted the seller and they said that all the boxes came with both editions, the Educational disk and the regular retail disk. How many disk are for the retail version? They said they buy all there software from a closeout vendor.

Adobe RoboHelp 9 and Adobe Acrobat X Pro

Hi there.
I am currently using Adobe RoboHelp 9 and Adobe Acrobat X Pro (windows) can you please tell me which is the lastest version I can upgrade too and the name of the current version as well. Cost as well. thanks

Acrobat? XI (11) http://www.adobe.com/products/acrobat/product-comparison.html
RoboHelp? 10 http://thankyou.adobe.com/en/na/products/RH/V2/070512_robohelp.html?sdid=JPRQJ&skwcid=TC|1026689|robohelp||S|b|17858056738

Reinstalled Adobe Acrobat XI Pro after upgrading to windows 8.1 and now cannot scan

Reinstalled Adobe Acrobat XI Pro after upgrading to windows 8.1 and now cannot scan through Adobe, although Scanner says its combatible with Windows 8. Cannot reinstall drivers because Brother claims they're built-in. Help!

1. Re: Reinstalled Adobe Acrobat XI Pro after upgrading to windows 8.1 and now cannot scan
Anubha Goel
I am using a Brother MFC 8460N and on Brother's site it says its compatible with win 8.1 and that the driver is already installed. When I try to scan I am told there is no preset (there was with win 7 though) and I have to "custom scan." When I try that, I hear a sound as if the printer is trying to scan, but the feeder can't pull the paper through. I then get a blank .pdf as my scan. Thanks for your advice. I will try that.

Adobe Acrobat XI pro version, Windows 7, running on iMac parallels, converting pdf to a pdf with reduced size is not possible, error: error in converting the file! What to do? Its a bit annoying not to be able to store pdf files in reduced size, any idea?

Adobe Acrobat XI pro version, Windows 7, running on iMac parallels, converting pdf to a pdf with reduced size is not possible, error: error in converting the file! What to do? Its a bit annoying not to be able to store pdf files in reduced size, any idea?? Thanks, Jörg

Hi Jorg ,
Are you trying to reduce the file size with the "Reduced size PDF" in the save as other option.
Give it a try if you haven't done it prior.
Open that PDF>File>Save as Other>Reduced size PDF.
If possible ,please share the snapshot of the error message with us so that we can have a look in order to assist you further.
Regards
Sukrit Dhingra

Have installed and uninstalled Adobe Acrobat XI Pro on my Dell desktop running Windows 7 Professional. Each time I try to open a PDF file, I receive ERROR: 16 message. Would appreciate any suggestions. Thanks.

Have installed and uninstalled Adobe Acrobat XI Pro on my Dell desktop running Windows 7 Professional. Each time I try to open a PDF file, I receive ERROR: 16 message. Would appreciate any suggestions. Thanks.

Hi Doug Talbott,
Please refer to the page associated with this link (Configuration error 16 | CC, CS) and follow the procedure detailed for Windows 7 and let me know if your issue gets resolved.
Regards,
Rahul Tyagi

Why can I not create a PDF from a web page on my Adobe Acrobat 8 Pro on my new Windows 8 computer? It worked fine on my windows XP system?

Why can I not create a PDF from a web page on my Adobe Acrobat 8 Pro on my new Windows 8 computer? It worked fine on my windows XP system?

Acrobat 8 is not compatible with Windows 8, for the simple reason it was
created much before it and Adobe could not participate the changes to the
OS that Microsoft implemented many years later on. You need to buy the
current version for compatibility.

How do i install adobe acrobat X Pro on my new windows 8.1 computer?

How do I install Adobe Acrobat X Pro on my new computer which runs on Windows 8.1?

You may try downloading Acrobat pro X from below link and install.
Download Acrobat products | Standard, Pro | XI, X

When I open a pdf in Adobe Acrobat xi pro it is not displaying correctly. If a file is all black with orange writing, I will see only the orange writing. Its not until i print it or open crop pages dialog box that i see the background. i am on a Windows 7

When I open a pdf in Adobe Acrobat xi pro it is not displaying correctly. If a file is all black with orange writing, I will see only the orange writing. Its not until i print it or open crop pages dialog box that i see the background.
i am on a Windows 7 professional PC, 64-bit.

If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem.

Adobe Acrobat 9 pro's windows installer appearing after right click on any file or application

I accidentally deleted the acrobat 9.0 manually from the program files. The acrobat doesn't work... There is also a nuisance. The windows installer for the Adobe acrobat keep on appearing when i right click a file or application. I have to cancel it. If i wait for it to load, it will say that the feature you are trying to use is on a network resource that is unavailable. Click Ok to try again or enter an alternate path to a folder containing the installer package "AcroPro.msi" in the box below. if i click ok, it will show an error- the path"..." cannot be found. Verify that you have access to this location and try again or try to find the installer package "AcroPro.msi" in a folder from which you can install the product Adobe Acrobat 9 pro ... It will also cause the computer to be very lag. I am seeking assistance. Please help.

This happens when I right click on ANYTHING at all, I can even just right-click on the desktop and that install window comes on!
The program itself opens fine separately. I 'll be honest, I haven't used it much as I am just learning all the programs, so if it is actually working correctly I don't know. I do know that I tried to used the "covert to pdf" button while on Internet Explorer and it would not work. Don't know if the problem is related or not...
I have that idiotic UAC off - it drove me crazy...

Adobe Acrobat XI Pro (windows)

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