Adobe Application Manager CC not working after last update

Last night I avrived home and sat down to work on my website and other side projects after a long day at work.  I opened my application manager and it notified me that it had an update.  So naturally I agreed and was excited to see the new upgrade.  Sadly after a couple hours of trying to figure things out on to why I wasn't able to access my Adobe Muse and Adobe Application manager after the update I had to give up.   I was online with tech support about the issue and was given a link to download the application manager yet again (this would have been my 3rd attempt to do so, and the link that was given to me was outdated).  After finding out that this was going to take longer than I had hoped asked if the teck support could help me resolve the Muse issue.  I was told that I'd be transfered to the Muse support and never was after an hour or so.
I'm now still stuck not being able to use muse (after a couple re-installs) and not able to use my application manager. 
Currently when I lunch my application manager my backgound decktop goes black and the application manager pops up and is white with no options to choose and shows nothing.  When I try to use Muse  it askes me to log in, and then gives me an error message asking me to please try again later....
Can anyone help, has anyone had this issue before??
(running on a 64bit system, windows 8, Adobe CC Member)

Hi LantzDesign,
Could you please follow this step and let me know if it helps.
Rename the OOBE Folder to OOBE.old from this location and relaunch Creative Cloud.
C:\Users\(your Username)\AppData\Local\Adobe
Regards,
Abhijit

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       Spherize 13.0
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       Sprayed Strokes 13.0
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       Texturizer 13.0
       Tiles 13.0
       Torn Edges 13.0
       Twirl 13.0
       Underpainting 13.0
       Vanishing Point 13.0
       Variance 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Variations 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
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       Watercolor 13.0
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    I followed Jeff Wright's advice about checking the installation error log.  I had no errors... An error log doesn't even exist in my case.  The funny thing is that the 32-bit version works beautifully!  After reading this thread,  I thought that the problem might be related to my video card driver.  Although I don't see any logic to that, I decided to go out to the NVIDIA website and update my driver.  The driver I had was only 3 months old.  Anyway, I did it.  I then uninstalled Photoshop using the Windows 7 uninstall program utility and reinstalled Photoshop.  I get the same error message when I try to run the 64-bit version of 13.1.2.. something to the effect of "this computer must be running Windows 7 to run this program."  However, the 32-bit version loads and works perfectly.  Since I'm now at my wit's end, I decided to uninstall Photoshop again, but this time using the REVO uninstaller utility hoping that somehow that the Windows uninstaller wasn't working correctly.  I completely uninstalled it, reinstalled it using Adobe Application Manager and get the same results.  As long as I stay at 13.0.x, Photoshop works fine in both the 32-bit AND 64-bit editions, but as soon as I using Adobe Application Manager to update to 13.1.2, the 64-bit program won't run.  I just don't understand how the 32-bit version will run perfectly, but the 64-bit version won't.  THIS IS DRIVING ME CRAZY !!!

  • [SOLVED] Touchpad Synaptics not works after last update of xf86-input

    after this packages
    xf86-input-synaptics 1.8.0-2 <<< works
    xf86-input-synaptics 1.8.0-3 << not works
    https://projects.archlinux.org/svntogit … 54796cff46
    dmesg|grep input
    [ 0.866883] input: AT Translated Set 2 keyboard as /devices/platform/i8042/serio0/input/input0
    [ 1.842679] input: HID 04f3:0103 as /devices/pci0000:00/0000:00:14.0/usb3/3-1/3-1:1.0/0003:04F3:0103.0001/input/input2
    [ 1.842756] hid-generic 0003:04F3:0103.0001: input,hidraw0: USB HID v1.10 Keyboard [HID 04f3:0103] on usb-0000:00:14.0-1/input0
    [ 1.843934] input: HID 04f3:0103 as /devices/pci0000:00/0000:00:14.0/usb3/3-1/3-1:1.1/0003:04F3:0103.0002/input/input3
    [ 1.844001] hid-generic 0003:04F3:0103.0002: input,hidraw1: USB HID v1.10 Device [HID 04f3:0103] on usb-0000:00:14.0-1/input1
    [ 2.169742] input: A4TECH USB Device as /devices/pci0000:00/0000:00:14.0/usb3/3-2/3-2:1.0/0003:09DA:9066.0003/input/input4
    [ 2.169933] hid-generic 0003:09DA:9066.0003: input,hiddev0,hidraw2: USB HID v1.11 Keyboard [A4TECH USB Device] on usb-0000:00:14.0-2/input0
    [ 2.171262] input: A4TECH USB Device as /devices/pci0000:00/0000:00:14.0/usb3/3-2/3-2:1.1/0003:09DA:9066.0004/input/input5
    [ 2.171357] hid-generic 0003:09DA:9066.0004: input,hidraw3: USB HID v1.11 Mouse [A4TECH USB Device] on usb-0000:00:14.0-2/input1
    [ 10.099521] input: Lid Switch as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input6
    [ 10.099624] input: Power Button as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input7
    [ 10.099692] input: Power Button as /devices/LNXSYSTM:00/LNXPWRBN:00/input/input8
    [ 10.398671] input: PC Speaker as /devices/platform/pcspkr/input/input9
    [ 11.840489] input: SynPS/2 Synaptics TouchPad as /devices/platform/i8042/serio1/input/input10
    [ 12.211308] input: Video Bus as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:3a/LNXVIDEO:00/input/input11
    [ 12.212530] input: Video Bus as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:01/input/input12
    [ 13.254950] sound hdaudioC0D0: inputs:
    [ 13.580490] input: HDA Digital PCBeep as /devices/pci0000:00/0000:00:1b.0/sound/card0/hdaudioC0D0/input13
    [ 13.580985] input: HDA Intel PCH Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input14
    [ 13.581106] input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card0/input15
    [ 13.581224] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1b.0/sound/card0/input16
    [ 17.274881] input: WebCam SC-13HDL11939N as /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.4/1-1.4:1.0/input/input17
    journalctl -b |grep input
    ago 21 09:02:37 drog-laptop kernel: input: AT Translated Set 2 keyboard as /devices/platform/i8042/serio0/input/input0
    ago 21 09:02:37 drog-laptop kernel: input: HID 04f3:0103 as /devices/pci0000:00/0000:00:14.0/usb3/3-1/3-1:1.0/0003:04F3:0103.0001/input/input2
    ago 21 09:02:37 drog-laptop kernel: hid-generic 0003:04F3:0103.0001: input,hidraw0: USB HID v1.10 Keyboard [HID 04f3:0103] on usb-0000:00:14.0-1/input0
    ago 21 09:02:37 drog-laptop kernel: input: HID 04f3:0103 as /devices/pci0000:00/0000:00:14.0/usb3/3-1/3-1:1.1/0003:04F3:0103.0002/input/input3
    ago 21 09:02:37 drog-laptop kernel: hid-generic 0003:04F3:0103.0002: input,hidraw1: USB HID v1.10 Device [HID 04f3:0103] on usb-0000:00:14.0-1/input1
    ago 21 09:02:37 drog-laptop kernel: input: A4TECH USB Device as /devices/pci0000:00/0000:00:14.0/usb3/3-2/3-2:1.0/0003:09DA:9066.0003/input/input4
    ago 21 09:02:37 drog-laptop kernel: hid-generic 0003:09DA:9066.0003: input,hiddev0,hidraw2: USB HID v1.11 Keyboard [A4TECH USB Device] on usb-0000:00:14.0-2/input0
    ago 21 09:02:37 drog-laptop kernel: input: A4TECH USB Device as /devices/pci0000:00/0000:00:14.0/usb3/3-2/3-2:1.1/0003:09DA:9066.0004/input/input5
    ago 21 09:02:37 drog-laptop kernel: hid-generic 0003:09DA:9066.0004: input,hidraw3: USB HID v1.11 Mouse [A4TECH USB Device] on usb-0000:00:14.0-2/input1
    ago 21 09:02:40 drog-laptop kernel: input: Lid Switch as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input6
    ago 21 09:02:40 drog-laptop kernel: input: Power Button as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input7
    ago 21 09:02:40 drog-laptop kernel: input: Power Button as /devices/LNXSYSTM:00/LNXPWRBN:00/input/input8
    ago 21 09:02:41 drog-laptop kernel: input: PC Speaker as /devices/platform/pcspkr/input/input9
    ago 21 09:02:42 drog-laptop kernel: input: SynPS/2 Synaptics TouchPad as /devices/platform/i8042/serio1/input/input10
    ago 21 09:02:42 drog-laptop kernel: input: Video Bus as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:3a/LNXVIDEO:00/input/input11
    ago 21 09:02:42 drog-laptop kernel: input: Video Bus as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:01/input/input12
    ago 21 09:02:43 drog-laptop kernel: sound hdaudioC0D0: inputs:
    ago 21 09:02:44 drog-laptop kernel: input: HDA Digital PCBeep as /devices/pci0000:00/0000:00:1b.0/sound/card0/hdaudioC0D0/input13
    ago 21 09:02:44 drog-laptop kernel: input: HDA Intel PCH Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input14
    ago 21 09:02:44 drog-laptop kernel: input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card0/input15
    ago 21 09:02:44 drog-laptop kernel: input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1b.0/sound/card0/input16
    ago 21 09:02:47 drog-laptop kernel: input: WebCam SC-13HDL11939N as /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.4/1-1.4:1.0/input/input17
    ago 21 09:02:52 drog-laptop acpid[589]: starting up with netlink and the input layer
    ago 21 09:02:53 drog-laptop systemd-logind[585]: Watching system buttons on /dev/input/event7 (Power Button)
    ago 21 09:02:53 drog-laptop systemd-logind[585]: Watching system buttons on /dev/input/event11 (Video Bus)
    ago 21 09:02:53 drog-laptop systemd-logind[585]: Watching system buttons on /dev/input/event10 (Video Bus)
    ago 21 09:02:53 drog-laptop systemd-logind[585]: Watching system buttons on /dev/input/event6 (Power Button)
    ago 21 09:02:53 drog-laptop systemd-logind[585]: Watching system buttons on /dev/input/event5 (Lid Switch)
    cat /usr/share/X11/xorg.conf.d/50-synaptics.conf
    # Example xorg.conf.d snippet that assigns the touchpad driver
    # to all touchpads. See xorg.conf.d(5) for more information on
    # InputClass.
    # DO NOT EDIT THIS FILE, your distribution will likely overwrite
    # it when updating. Copy (and rename) this file into
    # /etc/X11/xorg.conf.d first.
    # Additional options may be added in the form of
    # Option "OptionName" "value"
    Section "InputClass"
    Identifier "touchpad catchall"
    Driver "synaptics"
    MatchIsTouchpad "on"
    Option "TapButton1" "1"
    Option "TapButton2" "2"
    Option "TapButton3" "3"
    # This option is recommend on all Linux systems using evdev, but cannot be
    # enabled by default. See the following link for details:
    # http://who-t.blogspot.com/2010/11/how-to-ignore-configuration-errors.html
    MatchDevicePath "/dev/input/event*"
    EndSection
    Section "InputClass"
    Identifier "touchpad ignore duplicates"
    MatchIsTouchpad "on"
    MatchOS "Linux"
    MatchDevicePath "/dev/input/mouse*"
    Option "Ignore" "on"
    EndSection
    # This option enables the bottom right corner to be a right button on clickpads
    # and the right and middle top areas to be right / middle buttons on clickpads
    # with a top button area.
    # This option is only interpreted by clickpads.
    Section "InputClass"
    Identifier "Default clickpad buttons"
    MatchDriver "synaptics"
    Option "SoftButtonAreas" "50% 0 82% 0 0 0 0 0"
    Option "SecondarySoftButtonAreas" "58% 0 0 8% 42% 58% 0 8%"
    EndSection
    # This option disables software buttons on Apple touchpads.
    # This option is only interpreted by clickpads.
    Section "InputClass"
    Identifier "Disable clickpad buttons on Apple touchpads"
    MatchProduct "Apple|bcm5974"
    MatchDriver "synaptics"
    Option "SoftButtonAreas" "0 0 0 0 0 0 0 0"
    EndSection
    xinput
    ⎡ Virtual core pointer id=2 [master pointer (3)]
    ⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
    ⎜ ↳ HID 04f3:0103 id=11 [slave pointer (2)]
    ⎜ ↳ A4TECH USB Device id=12 [slave pointer (2)]
    ⎜ ↳ A4TECH USB Device id=13 [slave pointer (2)]
    ⎜ ↳ SynPS/2 Synaptics TouchPad id=16 [slave pointer (2)]
    ⎣ Virtual core keyboard id=3 [master keyboard (2)]
    ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
    ↳ Power Button id=6 [slave keyboard (3)]
    ↳ Video Bus id=7 [slave keyboard (3)]
    ↳ Video Bus id=8 [slave keyboard (3)]
    ↳ Power Button id=9 [slave keyboard (3)]
    ↳ HID 04f3:0103 id=10 [slave keyboard (3)]
    ↳ WebCam SC-13HDL11939N id=14 [slave keyboard (3)]
    ↳ AT Translated Set 2 keyboard id=15 [slave keyboard (3)]
    synclient
    Couldn't find synaptics properties. No synaptics driver loaded?
    lsmod
    Module Size Used by
    bbswitch 12878 0
    nls_iso8859_1 12461 1
    nls_cp437 16553 1
    vfat 21231 1
    fat 61984 1 vfat
    fuse 87446 5
    uvcvideo 78952 0
    videobuf2_vmalloc 12816 1 uvcvideo
    ath3k 12685 0
    videobuf2_memops 12519 1 videobuf2_vmalloc
    videobuf2_core 47787 1 uvcvideo
    ecb 12737 1
    v4l2_common 12995 1 videobuf2_core
    btusb 25625 0
    bluetooth 394557 3 ath3k,btusb
    videodev 126443 3 uvcvideo,v4l2_common,videobuf2_core
    media 18365 2 uvcvideo,videodev
    6lowpan_iphc 16588 1 bluetooth
    snd_hda_codec_hdmi 45117 1
    snd_hda_codec_realtek 67127 1
    snd_hda_codec_generic 63126 1 snd_hda_codec_realtek
    nvram 13034 0
    joydev 17063 0
    mousedev 17272 0
    ipt_REJECT 12465 1
    xt_comment 12427 2
    arc4 12536 2
    xt_LOG 17156 5
    ath9k 94538 0
    ath9k_common 21746 1 ath9k
    ath9k_hw 403753 2 ath9k_common,ath9k
    ath 26067 3 ath9k_common,ath9k,ath9k_hw
    mac80211 514630 1 ath9k
    r8169 68119 0
    mii 12675 1 r8169
    cfg80211 454161 4 ath,ath9k_common,ath9k,mac80211
    snd_hda_intel 26327 4
    snd_hda_controller 26727 1 snd_hda_intel
    snd_hda_codec 108552 5 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_intel,snd_hda_controller
    i915 864723 4
    drm_kms_helper 49262 1 i915
    snd_hwdep 17244 1 snd_hda_codec
    snd_pcm 88487 4 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_controller
    iTCO_wdt 12831 0
    iTCO_vendor_support 12649 1 iTCO_wdt
    coretemp 12820 0
    hwmon 12930 1 coretemp
    led_class 12859 1 ath9k
    intel_rapl 17356 0
    rfkill 18867 3 cfg80211,bluetooth
    x86_pkg_temp_thermal 12951 0
    psmouse 102792 0
    drm 258005 6 i915,drm_kms_helper
    intel_powerclamp 17122 0
    kvm_intel 143217 0
    snd_timer 26614 1 snd_pcm
    shpchp 35210 0
    lpc_ich 20768 0
    mei_me 17941 0
    intel_gtt 17848 1 i915
    kvm 413027 1 kvm_intel
    crct10dif_pclmul 13394 0
    crc32_pclmul 12915 0
    crc32c_intel 21809 0
    ghash_clmulni_intel 12978 0
    cryptd 18553 1 ghash_clmulni_intel
    microcode 22061 0
    evdev 21544 29
    pcspkr 12595 0
    mac_hid 12633 0
    i2c_algo_bit 12744 1 i915
    i2c_i801 16965 0
    mei 75033 1 mei_me
    serio_raw 12849 0
    i2c_core 50152 7 drm,i915,i2c_i801,drm_kms_helper,i2c_algo_bit,v4l2_common,videodev
    tpm_tis 17134 0
    thermal 17559 0
    fan 12681 0
    battery 13356 0
    snd 69340 16 snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel
    soundcore 13031 2 snd,snd_hda_codec
    tpm 31467 1 tpm_tis
    video 17995 1 i915
    button 12909 1 i915
    processor 27777 0
    xt_limit 12601 7
    wmi 17339 0
    ac 12715 0
    xt_tcpudp 12527 11
    xt_addrtype 12557 4
    nf_conntrack_ipv4 17706 7
    nf_defrag_ipv4 12483 1 nf_conntrack_ipv4
    xt_conntrack 12681 7
    ip6_tables 26025 0
    nf_conntrack_netbios_ns 12445 0
    nf_conntrack_broadcast 12365 1 nf_conntrack_netbios_ns
    nf_nat_ftp 12460 0
    nf_nat 22338 1 nf_nat_ftp
    nf_conntrack_ftp 16783 1 nf_nat_ftp
    nf_conntrack 87324 7 nf_nat_ftp,nf_conntrack_netbios_ns,nf_nat,xt_conntrack,nf_conntrack_broadcast,nf_conntrack_ftp,nf_conntrack_ipv4
    iptable_filter 12536 1
    ip_tables 26011 1 iptable_filter
    x_tables 27104 10 xt_comment,ip_tables,xt_tcpudp,xt_limit,xt_conntrack,xt_LOG,iptable_filter,ipt_REJECT,ip6_tables,xt_addrtype
    ext4 497695 2
    crc16 12343 2 ext4,bluetooth
    mbcache 17171 1 ext4
    jbd2 86460 1 ext4
    hid_generic 12393 0
    usbhid 44507 0
    hid 102220 2 hid_generic,usbhid
    sd_mod 44356 5
    sr_mod 21903 0
    cdrom 47479 1 sr_mod
    crc_t10dif 12431 1 sd_mod
    crct10dif_common 12356 2 crct10dif_pclmul,crc_t10dif
    atkbd 22254 0
    libps2 12739 2 atkbd,psmouse
    ahci 29195 4
    libahci 27158 1 ahci
    libata 181553 2 ahci,libahci
    ehci_pci 12512 0
    scsi_mod 142915 3 libata,sd_mod,sr_mod
    xhci_hcd 152990 0
    ehci_hcd 69939 1 ehci_pci
    usbcore 199328 7 ath3k,btusb,uvcvideo,ehci_hcd,ehci_pci,usbhid,xhci_hcd
    usb_common 12440 1 usbcore
    i8042 18002 1 libps2
    serio 18282 6 serio_raw,atkbd,i8042,psmouse
    EDIT:
    cat /var/log/Xorg.0.log| grep Synap
    [ 301.566] (II) config/udev: Adding input device SynPS/2 Synaptics TouchPad (/dev/input/event9)
    [ 301.566] (**) SynPS/2 Synaptics TouchPad: Applying InputClass "evdev touchpad catchall"
    [ 301.566] (**) SynPS/2 Synaptics TouchPad: Applying InputClass "touchpad catchall"
    [ 301.566] (**) SynPS/2 Synaptics TouchPad: Applying InputClass "Default clickpad buttons"
    [ 301.566] (**) SynPS/2 Synaptics TouchPad: Applying InputClass "evdev touchpad catchall"
    [ 301.566] (II) Using input driver 'evdev' for 'SynPS/2 Synaptics TouchPad'
    [ 301.566] (**) SynPS/2 Synaptics TouchPad: always reports core events
    [ 301.566] (**) evdev: SynPS/2 Synaptics TouchPad: Device: "/dev/input/event9"
    [ 301.566] (--) evdev: SynPS/2 Synaptics TouchPad: Vendor 0x2 Product 0x7
    [ 301.566] (--) evdev: SynPS/2 Synaptics TouchPad: Found 3 mouse buttons
    [ 301.566] (--) evdev: SynPS/2 Synaptics TouchPad: Found absolute axes
    [ 301.566] (--) evdev: SynPS/2 Synaptics TouchPad: Found absolute multitouch axes
    [ 301.566] (--) evdev: SynPS/2 Synaptics TouchPad: Found x and y absolute axes
    [ 301.566] (--) evdev: SynPS/2 Synaptics TouchPad: Found absolute touchpad.
    [ 301.566] (II) evdev: SynPS/2 Synaptics TouchPad: Configuring as touchpad
    [ 301.566] (**) evdev: SynPS/2 Synaptics TouchPad: YAxisMapping: buttons 4 and 5
    [ 301.567] (**) evdev: SynPS/2 Synaptics TouchPad: EmulateWheelButton: 4, EmulateWheelInertia: 10, EmulateWheelTimeout: 200
    [ 301.567] (II) XINPUT: Adding extended input device "SynPS/2 Synaptics TouchPad" (type: TOUCHPAD, id 16)
    [ 301.567] (II) evdev: SynPS/2 Synaptics TouchPad: initialized for absolute axes.
    [ 301.567] (**) SynPS/2 Synaptics TouchPad: (accel) keeping acceleration scheme 1
    [ 301.567] (**) SynPS/2 Synaptics TouchPad: (accel) acceleration profile 0
    [ 301.567] (**) SynPS/2 Synaptics TouchPad: (accel) acceleration factor: 2.000
    [ 301.567] (**) SynPS/2 Synaptics TouchPad: (accel) acceleration threshold: 4
    [ 301.567] (II) config/udev: Adding input device SynPS/2 Synaptics TouchPad (/dev/input/mouse1)
    [ 301.567] (**) SynPS/2 Synaptics TouchPad: Ignoring device from InputClass "touchpad ignore duplicates"
    (EE) [dix] SynPS/2 Synaptics TouchPad: unable to find touch point 1
    EDIT2:
    SOLVED!
    just remove /etc/X11/xorg.conf.d/10-evdev.conf
    Last edited by drog (2014-08-21 13:29:49)

    lordheavy wrote:
    X reads first configuration in /usr/share/X11/xorg.conf.d then /etc/X11/xorg.conf.d
    When you copy 10-evdev.conf file into /etc/X11 you completly override previous system configuration. It's the reason copying synaptics configuration file into /etc/X11 fixes the issue
    Defining default system configuration in /etc/X11 with previous xorg was a mistake, now it's fixed.
    Wiki should be fixed. It's not a packaging bug, but a configuration bug.
    @lordheavy
    I agree with you that the new xf86-input-synaptics package is using the right configuration scheme, however it is breaking the functionality on every installed system. It was a packaging bug, which is now fixed, but it has to be handled manually by most users of previous versions. That's why I won't re-open the bug report FS#41589. Instead, I am asking here: shouldn't this change be notified to the users just like it has been done for most breaking changes on archlinux frontpage news?
    By the way, thanks for your great work.

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