Adobe Captivate 6 Error when publishing

Help!  I having trouble publishing a training that my employees can view.  When they open the project they are getting the first image here that is essentially blank.  I have attempted to reduce the size and save to different folders etc. but nothing seems to work. 

Hi there,
Could you tell me the complete version of Captivate (Help > About Adobe Captivate).  6.0.1.240
Which version of Adobe Reader or Acrobat are they using?  Adobe Reader XI
Can you publish this locally on your system (not to network drive directly), check force republish option also, and are you able to view it on your end?  I can pull up the file from my computer that is saved in the same drive that the agents are attempting to pull up.  But, I am not sure if it is viewing for me because I have it on my system.
Re: Adobe Captivate 6 Error when publishing
created by Varun Kalra<http://forums.adobe.com/people/Varun+Kalra> in Adobe Captivate - View the full discussion<http://forums.adobe.com/message/5855412#5855412

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