Adobe Connect prevents external users from connecting via Edge Server

Errors thrown in the logs:
Bad network data; terminating connection : bad chunk version 24 on input stream 07726718
Bad network data; terminating connection : (Adaptor: _defaultRoot_, VHost: Unknown, IP: 110.141.64.253, App: , Protocol: rtmp) : 18
Bad network data; terminating connection : (Adaptor: _defaultRoot_, VHost: Unknown, IP: 110.141.64.253, App: , Protocol: rtmp) : 03
Any advice would be greatly appreciated!
Regards
Ole Kristensen

Hi,
Please check all the services are started on Lync Edge server.
Please double check the ports for both Edge server internal and external interface with the help of the link below:
http://technet.microsoft.com/en-us/library/gg425891.aspx
You can test your remote connectivity with the help of the link below:
https://testconnectivity.microsoft.com/
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

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